InTouch Health InTouch Mini User Manual
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InTouch Health InTouch Mini User Manual

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InTouch Mini™
 
User Guide
P/ N: MA-2014 2-002

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Summary of Contents for InTouch Health InTouch Mini

  • Page 1 InTouch Mini™   User Guide P/ N: MA-2014 2-002...

  • Page 2: Table Of Contents

    Table 4 : Recommended separation distances VIRTUAL CARE SYSTEM OVERVIEW INTOUCH MINI OVERVIEW Intended Application Indications for Use INTOUCH MINI AVAILABLE OPTIONS InTouch Mini Anatomy and Components InTouch Mini Backpack Accessory Mini Backpack Measurements InTouch Mini Backpack Installation What's needed Installing the Backpack...
  • Page 3 Non-Overlapping Channels Transmitting Power Interference Security Options Network Installation INTOUCH MINI FEATURES InTouch Mini Idle Features (Out of Session) InTouch Mini Settings Screens InTouch Mini Wi-Fi Connection Setup Device Cleaning Mode Date and Time Settings Screen Device Network Checkup Device Session Start Sound Setting...
  • Page 4 InTouch Mini Recycling and Disposal Leased Units Purchased Units INTOUCH MINI TECHNICAL SPECIFICATIONS InTouch Mini Performance Specifications InTouch Mini System Input Power Requirements InTouch Mini Classification Medical Electrical Equipment Test Standards Information and Communication Technology Equipment Test Standards InTouch Mini Environmental Specifications...

  • Page 5: Intouch Mini™ Copyright

    InTouch Mini™ Copyright © 2020 InTouch Technologies, Inc. All rights reserved InTouch Mini™. This manual contains information including, but not limited to, instructions, descriptions, definitions, firmware and software, which are proprietary to InTouch Technologies, Inc. Copyright information is protected under Title 17 of the United States Code. This information shall not be copied, modified, or used in any manner which may violate any rights of InTouch Technologies, Inc.

  • Page 6: Safety Instructions

    Safety Instructions User Profile Trained healthcare professionals are the intended users of any InTouch Health Patient Access Device. Users of the system require clinical judgment and experience to review and interpret the patient data transmitted. Notes, Cautions, and Warnings CAUTION: Federal law restricts this device to sale by or on the order of a physician.
  • Page 7 Pinch Point — Avoid the labeled pinch point on the rear of the display of the InTouch Mini . Consult Operator's Manual – Operating Instructions are contained in a separate instruction manual. Do not push or lean – Do not push on cart when it is pre- vented from lateral movement by an obstruction.

  • Page 8: Electromagnetic Compatibility - Guidance And Manufacturer's Declaration

    Electromagnetic Compatibility - Guidance and Manufacturer's Declaration The InTouch Mini system complies with IEC 60601-1-2 4 th edition, General Requirements for Safety— Collateral Standard: Electromagnetic compatibility. Performance of the device is unaffected by exposure to the compliance levels described in Tables 1,2,3 and 4 in the following section.
  • Page 9 Table 1: Electromagnetic Emissions The InTouch Mini is intended for use in the electromagnetic environment specified below. The customer or the user of the InTouch Mini should assure that it is used in such an environment. Emissions Compliance Electromagnetic Environment...
  • Page 10 Table 2: Electromagnetic Immunity The InTouch Mini system is intended for use in the electromagnetic environment specified below. The customer or the user of the InTouch Mini should assure that it is used in such an environment. CAUTION: An ESD event may cause the system to lose functionality for a short amount of time.
  • Page 11 Immunity Test EC 60601 Test Compliance Electromagnetic Environment - Level Level Guidance Power 30 A/ m 30 A/ m Power frequency magnetic fields Frequency should be at levels characteristic of (50/ 60 Hz) a typical location in a typical com- Magnetic Field mercial or hospital environment.
  • Page 12 Table 3: Electromagnetic Immunity InTouch Mini is intended for use in the electromagnetic environment specified below. The customer or the user of an InTouch Mini should assure that it is used in such an environment. Immunity EC 60601 Test Compliance...
  • Page 13 RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the InTouch Mini is used exceeds the applicable RF compliance level above, the InTouch Mini should be observed to verify normal operation.
  • Page 14 InTouch Mini. The InTouch Mini is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the InTouch Mini can help prevent electromagnetic interference by maintaining a minimum distance...
  • Page 15   2. These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. - 15 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 16: Virtual Care System Overview

    Enabling healthcare’s only integrated virtual care platform, InTouch Health powers virtual visits at clinics, healthcare facilities, and even your patients’ home for an integrated experience across a multitude of use cases, environments, and budgets.
  • Page 17   - 17 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 18: Intouch Mini Overview

    This approach enables a single platform to support the use cases within healthcare facilities Intended Application The InTouch Mini is intended to provide high quality HIPAA compliant audio and video sessions between a provider and a patient over the InTouch Health Telehealth Network. Indications for Use The InTouch Mini is HIPAA compliant and can be used for audio and video telecommunications in a variety of clinical environments.

  • Page 19: Intouch Mini Available Options

    InTouch Mini Available Options The InTouch Mini is available in different configurations depending on the environment. The available configurations are: Cart with optional Backpack accessory Wall Mounted Tabletop   - 19 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 20: Intouch Mini Anatomy And Components

    InTouch Mini Anatomy and Components InTouch Mini Backpack Accessory The InTouch Mini cart offers an optional Backpack accessory that provides a storage location for peripherals used with the InTouch Mini. - 20 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 21: Mini Backpack Measurements

    Mini Backpack Measurements Door: 7.6" tall x 5.6"  wide   Mini Backpack Interior Volume: 360 cubic inches   Safe Working Load: 2.2lbs (1kg)     - 21 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 22: Intouch Mini Backpack Installation

    InTouch Mini Backpack Installation The InTouch Mini Cart has an optional Backpack Accessory (20-20335) available that can be added to the cart to provide enclosed storage. What's needed Philips head screwdriver   Installing the Backpack   1. Carefully slide the backpack onto the cart and line up the holes on each side of the backpack.

  • Page 23: Intouch Mini Expansion Ports

    Please check with Technical Service PRIOR to installing any other third party devices. InTouch Mini Cart The InTouch Mini has two USB  3.0 ports that can be used to add a variety of medical devices for use during consults. - 23 -...

  • Page 24: Wall Mounted

    Wall Mounted The InTouch Mini Wall Mounted has one USB  3.0, one Ethernet and AC  port located at the base of the unit.   - 24 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 25: Tabletop

    Tabletop The InTouch Mini tabletop has one USB  3.0, one Enternet and AC port located near the base of the unit.   - 25 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 26: Getting Started

    WARNING: Plug the InTouch Mini into a grounded “Hospital Grade” electrical outlet to minimize the risk of electrical shock.   1. Carefully remove the InTouch Mini from its packaging, taking care not to cause damage.   2. Plug the InTouch Mini into grounded "Hospital Grade"  AC outlet and allow the system to charge for at least 2 hours to reach a full charge.

  • Page 27: Intouch Mini Power And Charging Indicator

    InTouch Mini Power and Charging Indicator Unit Status Power plug LED Battery LED Unplugged Plugged in, charging On, Blinking Plugged in, fully charged - 27 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 28: Moving The Intouch Mini Cart

    Moving the InTouch Mini Cart The InTouch Mini is designed to be moved by hospital staff into a broad array of locations such as clinics, emergency rooms, rural hospitals, long-term care communities and more. The requirement for operation is a grounded, hospital grade electrical outlet supplying a minimum of 100-24 0 VAC, 50/ 60 Hz, 1.5A for the InTouch Mini .

  • Page 29: Hanging Intouch Mini Wall Mounted

    Hanging InTouch Mini Wall Mounted Use these instructions to mount the InTouch Mini Wall Mounted to a predetermined location. Step Action Image   a. Use the Wall Mounting Plate as a guide to mark installation locations for the wall anchors.
  • Page 30 Fasten the Wall Mounting Plate to the anchors. Position the Mini Wall Mount assembly over the Wall Mounting Plate. Slide the Mini Wall Mount down over the Wall Mount- ing Plate until the locating pins on the top of the Mini Wall Mounting Plate are fully engaged.
  • Page 31 Plug in the supplied AC cord into the bottom of the Mini Wall Mount assembly. - 31 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 32: Intouch Mini Power On And Off

      1. Press and hold the power button for 2-3 seconds.   2. Slide the power-off slider on the screen when prompted. NOTE:  It is recommended that the InTouch Mini remain powered on to receive updates and to be available for use.

  • Page 33: Network Configuration

    Patient Access Devices are linked via the Internet over a secure connection. The optimal configuration is determined during installation. Configuring the InTouch Mini Wireless Connection The InTouch Mini Control Core uses a Windows computing environment and a wireless network card. Non-Overlapping Channels In order to achieve a smooth transition from one wireless access point (WAP) to the next it’s im-portant to configure each WAP on a non-overlapping channel.
  • Page 34 Mini to access as well as secure the wireless network. Domain membership is not supported, but all other current security configurations can be configured. WPA2/ AES- PSK is preferred. - 34 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 35: Network Installation

    Network Installation - 35 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 36: Intouch Mini Features

    InTouch Mini Features InTouch Mini Idle Features (Out of Session) When the InTouch Mini is not actively connected to the Provider Access Software, it is considered idle, and an animation will be displayed. NOTE: Screensavers chosen by the customer may optionally be shown; to do so, consult your InTouch Health representative or Technical Support.
  • Page 37 Settings Wifi Setup - allows user to establish a WiFi connection on the   InTouch Mini. Cleaning Mode - turns off the touchscreen to allow cleaning.   Date and Time – allows user to choose date and time display on  ...

  • Page 38: Intouch Mini Settings Screens

    Icon Function Opens an HTML version of the InTouch Mini's User Guide. Displays Diagnostic Information -– Includes useful technical information such as: Serial number   Battery charge   Wireless Network (SSID) and signal strength   IP addresses   InTouch Health Telehealth Network (SIP) connectivity  ...
  • Page 39 Ready before attempting to make a connection. NOTES: The Diagnostic Information page will display current WiFi status.   InTouch Mini will automatically connect to known Wi-Fi profiles. For stored   WiFi profiles, the password can be changed by selecting it and editing the password.

  • Page 40: Device Cleaning Mode

    Device Cleaning Mode The InTouch Mini has a screen-cleaning mode, so that no functionality is inadvertently called upon when cleaning. "Cleaning Instructions" on page 48 for more details.   Tap Settings > Cleaning Mode , to disable the screen for 30-seconds to allow cleaning.

  • Page 41: Date And Time Settings Screen 4

    Date and Time Settings Screen The Date and Time  settings screen allows the user to change how and if time is displayed on the device. - 4 1 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 42: Device Network Checkup

    Device Network Checkup The Network Checkup screen runs and displays the results of a test of the device's current network connection. The checkup will automatically run when the screen opens.   A green check-mark appears for each past item.   An orange X appears for any failed item with contact information on how to resolve  ...

  • Page 43: Device Session Start Sound Setting 4

    Device Session Start Sound Setting The Session Start Sound settings screen allows the user to change sound volume on the device at the start of a session. - 4 3 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 44: Stethoscope Types

    Stethoscope Types The Stethoscope Types settings screen allows the user to select the stethoscope used during a session. - 4 4 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 45: Device Settings - More Options

    Device Settings - More Options From the Settings screen, select the to display additional device settings. - 4 5 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 46: Active Session Screen Navigation

    Active Session Screen Navigation When a Virtual Care session is in progress, a screen similar to the one below is displayed. Icon Function Volume control - Move slider to adjust device's volume. Mute the local volume by dragging the slider to the left, or pressing the left-most speaker icon.
  • Page 47 Icon Function Tap to end the current remote session. A confirmation box will display before the remote session is ended. Battery charge status is located in the upper right hand corner of the display on the Diagnostic Information screen. A lightning bolt indicates the battery is charging.

  • Page 48: Cleaning And Maintenance

    Cleaning and Maintenance Cleaning Instructions Clean the outer surfaces of the Device when visibly soiled or after contact with any contaminates. All surfaces, such as display monitors or sensor windows may be disinfected using the following procedure. Use a commercial LCD screen cleaner to prevent craze, staining, or discoloration of the display monitors and use optical lens cleaners to clean the camera lenses.

  • Page 49: Approved Disinfectants

    Quaternary Ammonium Germicidal Detergent Solution (follow product label for   use dilution). WARNINGS: Do not attempt to open or remove any parts of the InTouch Mini.   Do not remove any covers to reduce the risk of electric shock. There are no  ...

  • Page 50: Maintenance And Inspection

      Maintenance and Inspection InTouch Mini Maintenance The InTouch Mini contains no user serviceable parts and requires no maintenance. For further information regarding preventive maintenance, maintenance or assistance with troubleshooting, customers should contact InTouch Health Technical Support at (877) 4 84 -9119.

  • Page 51: Intouch Mini Technical Specifications

    3 Hours from fully discharged to 80% charge InTouch Mini System Input Power Requirements Voltage 100-24 0 VAC Frequency 50/ 60 Hz Current 1.5 Amps InTouch Mini Classification InTouch Mini – Class I, Type B, Continuous Operation - 51 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 52: Medical Electrical Equipment Test Standards

    Medical Electrical Equipment Test Standards -IEC 60601-1-2:2014 Ed.4 Medical Electrical Equipment – Part 1-2: General Requirements for Safety – Collateral Standard: Electromagnetic Compatibility – Requirements and Tests -IEC 60601-1-6 Ed: 3.1 Medical Electrical Equipment - Part 1-6: General Requirements for Basic Safety and Essential Performance - Collateral Standard: Usability -IEC 60601-1:1988 Ed.2 +A1;A2;C1 Medical Electrical Equipment - Part 1: General Requirements For Basic Safety And Essential Performance...

  • Page 53: Information And Communication Technology Equipment Test Standards

    -CENELEC EN 62366-1: 2015 - Medical devices – Part 1: Application of usability engineering to medical devices Information and Communication Technology Equipment Test Standards -IEC 60950-1:2005 (Second Edition) + A1:2009 + A2:2013 Information Technology Equipment - Safety - Part 1: General requirements -IEC 62368-1: 2014 Ed.2 +C1 Audio/ Video, Information And Communication Technology Equipment - Part 1: Safety Requirements -UL 62368-1:2014 Ed.2 Audio/ Video, Information And Communication Technology...

  • Page 54: Intouch Mini Environmental Specifications

    InTouch Mini Environmental Specifications Operating: Designed to operate in an indoor environment suitable for human personnel. (10° to 35° C, 30 to 75% RH, 700 hPa to 1,065 hPa) Non-operating: Designed to travel to installations in commercial and cargo airliners and standard ground transportation.

  • Page 55: Intouch Mini Cart Physical Specifications

    InTouch Mini Cart Physical Specifications - 55 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 56: Intouch Mini Tabletop Physical Specifications

    InTouch Mini Tabletop Physical Specifications - 56 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 57: Intouch Mini Wall Mounted Physical Specifications

    InTouch Mini Wall Mounted Physical Specifications - 57 - 24/7 Technical Support (877) 4 84 -9119...

  • Page 58: Contact Information

    / intouchhealth.com/ contact-us/ E-mail Support ITHSupport@ intouchhealth.com Website www.InTouchHealth.com   InTouch User Manuals https:/ / intouchhealth.com/ manuals/   Sales & Product Demos   (805) 562-8686 InTouch Health 74 02 Hollister Avenue, Goleta, CA 93117 Ph: 805.562.8686 • Fax: 805.562.8663 www.intouchhealth.com...

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