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InTouch TV™ Pro
Quick Start Guide
 
 
 
 
 
 
 
 
 
 
 
 
 
P/N: MA-20071-001

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Summary of Contents for InTouch Health TV Pro

  • Page 1           InTouch TV™ Pro Quick Start Guide                           P/N: MA-20071-001...
  • Page 2: Table Of Contents

    Table of Contents What's in the Box InTouch TV  Pro Hardware Setup Example Setup of InTouch TV  Pro InTouch TV  Pro Cable Installation Diagram InTouch TV  Pro Hardware Setup Steps Software Installation Conduct a Test Session Troubleshooting Keyboard/Mouse not responding Flip the TLC-300-U2S - Telycam image Powering Off the InTouch TV - 2 -...
  • Page 3: What's In The Box

     What's in the Box Components and Component Accessories Accessories InTouch TV  Pro - Intel   Power Adapter   International power plug adapters   Mounting Bracket with 4 wall screws and 2 chassis screws   4 ft HDMI  cable TLC-300-U2S - Telycam  ...
  • Page 4 Components and Component Accessories Accessories Duet PCS: MT202-PCS   USB  Cable Rii Mini Wireless Bluetooth Keyboard X1   USB  Cable     - 4 - 24/7 Technical Support (877) 484-9119...
  • Page 5: Intouch Tv Pro Hardware Setup

    InTouch TV Pro Hardware Setup NOTES:   Before installing the InTouch TV  Pro, determine where each component is going to be placed, considering if additional cables are needed and if any of the components need mounting.   Mounting brackets are included with the InTouch TV  Pro kit for the:  ...
  • Page 6: Intouch Tv Pro Cable Installation Diagram

    InTouch TV Pro Cable Installation Diagram NOTE: The above numbers correspond to the steps in the InTouch TV  Pro Hardware Setup Steps on page 7 - 6 - 24/7 Technical Support (877) 484-9119...
  • Page 7: Intouch Tv Pro Hardware Setup Steps

    InTouch TV Pro Hardware Setup Steps NOTE: InTouch Health recommends no more than 10 feet between the patient and the TLC-300-U2S - Telycam. Step Action Connect the RS232 control cable to the RS232 port on the TLC- 300-U2S - Telycam and the USB end of the pre-attached RS232 to USB ...
  • Page 8: Software Installation

    Software Installation Be sure all hardware is connected before completing the following steps. Step Action Image Turn on the television or monitor. Select the HDMI source the InTouch TV is plugged into on the television or monitor.   The InTouch TV will begin start-up.
  • Page 9 Step Action Image Slide the power switch on the top, left edge of the keyboard to turn on the Bluetooth keyboard/touchpad. A solid green light means the keyboard is connected.   NOTE: If the Bluetooth keyboard/touchpad falls asleep or loses connectivity with the television, toggle the on/off switch and then press the Bluetooth button.
  • Page 10 Step Action Image Click the (—) icon in the upper right-hand corner of the television. Click the Wi-Fi icon on the task bar to confirm the InTouch TV is connected to Wi-Fi.   Consult your IT department for the Wi-Fi password. Click the InTouch TV icon in the task bar to return to the application screen.
  • Page 11 Step Action Image Select the USB2.0 Camera from the camera setup page, if not already selected.   Verify the image from the selected camera looks correct. If using the TLC- 300-U2S - Telycam and the image needs flipped, seeTroubleshooting on page  ...
  • Page 12 Step Action Image Select Speakers (Phnx MT202pcs) from the speaker setup page, if not already selected. Click Test Speakers to test the audio. Adjust the blue slider bar to raise or lower the volume as necessary. Click Next. Click Finish when green checkmarks appear next to the video, microphone, and...
  • Page 13: Conduct A Test Session

      1. Email SystemTest@intouchhealth.com for Performance Verification of the InTouch TV installation.   2. You will be contacted shortly by InTouch Health Technical Service personnel to complete setup and conduct a test session. 24/7 Technical Support (877) 484-9119 - 13 -...
  • Page 14: Troubleshooting

    Troubleshooting Refer to the full InTouch TV user manual for troubleshooting information. Contact the InTouch 24/7 Technical Support team at (877) 484-9119 or visit www.InTouchHealth.com/manuals for a PDF  of the full user manual. Keyboard/Mouse not responding Confirm that Keyboard/Mouse is charged by turning it on and looking for green power indicator light.
  • Page 15: Powering Off The Intouch Tv

      2. Use the down arrow button on the Telycam's remote to navigate to PICTURE  on the MAIN  MENU.   3. Use the right arrow to select PICTURE.   4. Scroll down to PIC  FLIP and use the right arrow to toggle the option from ON to OFF.
  • Page 16 InTouch Health 7402 Hollister Avenue Goleta, CA 93117 Ph: 805.562.8686 • Fax: 805.562.8663 www.intouchhealth.com ©2018 InTouch Health. InTouch Health is a registered trademark of InTouch Technologies, Inc.  ...

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