InTouch Lite 4 Unpacking - Cardboard
Quick Start Guide
Unpacking the InTouch Lite 4
Tools Needed for Unpacking the InTouch Lite 4:
#2 Phillips screw driver
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Scissors
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The InTouch Lite 4 will arrive in cardboard attached to a wooden packaging pallet. The InTouch Lite 4 will be strapped down and
immobilized using banding equipment and plastic wrap.
Before opening
1.
Ask the delivery driver to wait until the box has been examined.
2.
Inspect the box for any physical damage.
3.
List any box damage found on the carrier's waybill.
Provide contact name and phone number of the person examining the box.
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In the event of extreme physical damage:
4.
Refuse the shipment.
5.
Contact InTouch Health at (877) 484-9119 with the following information from the packing slip:
Product Type
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Product Serial NumberInTouch Health
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Location received
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6.
Take pictures of all the damage.
7.
Email your assigned InTouch Health customer regional account manager information about the shipment and the damage. Include the
pictures of the damage.
NOTE: There is a Shock Watch label located on the front end of the base and TIP N TELL indicator on the box side. If
either or both of these have been triggered, and there has been damage, include a picture of the triggered indicator(s)
with the email to your InTouch Health representative.
MA-20141-001
Copyright: 2020
Shock Watch Label
7402 Hollister Avenue, Goleta, CA 93117
24/ 7 Technical Support (877) 484-9119
TIP N TELL Indicator
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