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COMFORT / VIVID v2
User Guide
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© 2024 TEKTELIC Communications Inc., all rights reserved.
All products, names, and services are trademarks and registered trademarks of their respective companies.
TEKTELIC Communications Inc.
th
7657 10
Street NE
Calgary, AB, Canada T2E 8X2
Phone: (403) 338-6900
T0009096_UG
2.2
T0009125 (MODULE ASSEMBLY, COMFORT)
T0009156 (COMFORT – REGIONAL VARIANT 1)
T0009157 (COMFORT – REGIONAL VARIANT 2)
T0009126 (MODULE ASSEMBLY, VIVID)
T0009158 (VIVID – REGIONAL VARIANT 1)
T0009159 (VIVID – REGIONAL VARIANT 2)
January 16, 2025

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  • Page 1 T0009158 (VIVID – REGIONAL VARIANT 1) T0009159 (VIVID – REGIONAL VARIANT 2) January 16, 2025 ELEASE © 2024 TEKTELIC Communications Inc., all rights reserved. All products, names, and services are trademarks and registered trademarks of their respective companies. TEKTELIC Communications Inc. 7657 10...
  • Page 2: Table Of Contents

    Device Configuration with ATLAS ..................21 Basic Downlinks ........................23 Data converters ........................25 Safety Precautions ......................... 26 Compliance Statements ......................27 Revision History ..........................29 COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 2 of 29...
  • Page 3: Product Description

    IP 65 rated, low cost LoRa sensor for commercial and residential indoor monitoring applications. The COMFORT v2 model includes two connectors for indoor leak monitoring and valve shutoff while the VIVID model features a PIR sensor for motion/presence detection, ideal for room occupancy applications.
  • Page 4: Physical Interfaces

    Figure 1-1 illustrates the COMFORT/VIVID v2 Sensor functional variants. COMFORT v2 Model VIVID v2 Model Figure 1-1: The COMFORT/VIVID v2 Sensor models 1.2 Physical Interfaces Figure 1-2 illustrates the customer accessible interfaces for the COMFORT/VIVID v2.
  • Page 5: Specifications

    (a) Front and Side View of COMFORT v2 (b) Back View of COMFORT v2 (c) Front and Side View of VIVID v2 (d) Back View of VIVID v2 Figure 1-2: The COMFORT/VIVID v2 External Interface Layout 1.3 Specifications The COMFORT/VIVID v2 Sensor specifications are listed in Table 1-2.
  • Page 6 Magnetic field, motion/presence (VIVID v2 only), leak detection < ±0.3°C between 0°C and 5°C Detection sensing functions (COMFORT v2 only), external connector (COMFORT v2 only) ±0.2°C between 5°C and 60°C Temperature measurement < ±4% between 0% to 20%, and 80% to 100% accuracy ±2% between 20% and 80%...
  • Page 7 Ceiling mount • X-angle: 86° • Y-angle: 74° Motion/presence detection • Height: 2.67 m o Wall mount • X-angle: 94° • Y-angle: 20° • Z-range: 4 m COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 7 of 29...
  • Page 8: Installation

    2 Installation 2.1 Included Product and Installation Material The following items are included with each sensor package: • COMFORT v2 or VIVID v2 sensor • Mounting Bracket Kit NOTE: To ensure safe installation and maintenance, please read Safety Precautions. 2.2 Unpacking and Inspection The following should be considered during the unpacking of a new COMFORT/VIVID v2 Sensor: 1.
  • Page 9: Default Configuration

    The expected battery life with these default configurations is >5 years for COMFORT v2 and >3.5 years for VIVID v2. 2.6 Reconfiguration The COMFORT/VIVID v2 Sensors support a full range of over the air (OTA) configuration options.
  • Page 10: Comfort/Vivid V2 Sensor Mounting

    Figure 2-3: Wall Mount Application 2.8 External Connector Cable Installation The COMFORT v2 Sensor features two external connectors for the connection of probes, ropes or magnetic switches. The external device attaches to the USB-C type connector located on the side of the sensor, as seen in Figure 2-4.
  • Page 11: Led Behaviour

    System LED blinks All health checks passed After Boot One health check failed. Consider battery Pattern LoRa LED blinks replacement or moving to suitable temperature environment COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 11 of 29...
  • Page 12 NOTE: If the LED behavior for steps 1-2 repeat continuously, the battery no longer has enough charge to power the join procedure. Therefore, the battery should be replaced. Refer to Section 4 for more information. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 12 of 29...
  • Page 13: Operation And Functions

    The alarm clears after a grace period with no impacts. Both acceleration and impact alarm functions can be toggled independently. • Accelerometer readings can be in X-Y-Z vector or magnitude form. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 13 of 29...
  • Page 14: Ambient Light Transducer

    VIVID sensor’s enclosure. To be most effective at detecting motion, the VIVID Sensor should be mounted so that the subjects move across its FoV and not towards or away from the Sensor. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 14 of 29...
  • Page 15: Magnetic Switch

    The reporting of these events can be set by the customer to report after a number of events has occurred. If it is set to 0, no events are reported. If it is set to 1, it reports after each event. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 15 of 29...
  • Page 16: External Connectors

    Connector). External Connectors Only the COMFORT v2 Sensor contains USB-C type external connectors, which has two modes, digital and analog. The connectors called “Connector A” and “Connector B” both support digital mode of operation, but only “Connector B” supports both digital and analog modes of operation.
  • Page 17: Leak Detection Via Enclosure Screws

    3.6 Leak Detection via Enclosure Screws In COMFORT v2, leak detection covers the enclosure, using screws as sensors. Similar to rope sensing, this method relies on electrical conductivity. Four enclosure screws serve this purpose, two as "signal" and two as "ground" screws, as seen in Figure 3-5. Any connection between a "signal"...
  • Page 18 • Valve Electrical Ratings: The controlled valve is rated for a maximum of 24VAC or VDC and a maximum current of 300mA. It's essential to verify this rating through testing COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 18 of 29...
  • Page 19: Battery Replacement

    This positive terminal must face outward from the device, meaning it is visible after insertion. 6. Check for LED activity. If the LEDs are lit, the battery replacement was successful. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 19 of 29...
  • Page 20 7. Replace the battery lid and turn it clockwise until the arrow on the battery lid aligns with the lock symbol, using a flat tool. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 20 of 29...
  • Page 21: Device Configuration With Atlas

    There are two ways to access ATLAS: 1. Using in Offline mode Figure 5-1: Login as Offline Mode 2) With your TEKTELIC Network Server Credentials Figure 5-2: Select Decoder COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 21 of 29...
  • Page 22 2. Using Tektelic Network Server Credentials Figure 5-3: Login with Network Server Credentials Figure 5-4: Select Decoder, Application, and the Device For more information follow this link: https://tektelic.com/products/applications/atlas/ COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 22 of 29...
  • Page 23: Basic Downlinks

    With ATLAS: check the box for Core report tick in seconds and ticks between ambient temperature reports. Write the values shown in the Figure 7-2 and click send. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 23 of 29...
  • Page 24 "data": { "raw": "03 67 00 F2 04 68 1A 00 BA 0B BA", "fPort": 10, "ambient_temperature": "24.2", "relative_humidity": "13.0", "battery_voltage": "3.002" "errors": [], "warnings": [] COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 24 of 29...
  • Page 25: Data Converters

    TEKTELIC’s data converters conform to the LoRa Alliance Payload Codec Specification and can be used with any 3 party Network Server / Application Server that supports this specification. https://resources.lora-alliance.org/technical-specifications/ts013-1-0-0-payload-codec-api COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 25 of 29...
  • Page 26: Safety Precautions

    • Keep magnets away from all children. Small magnets can pose a serious choking hazard. If multiple magnets are swallowed, immediately seek medical attention. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 26 of 29...
  • Page 27: Compliance Statements

    This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 27 of 29...
  • Page 28 WARNING: This product can expose you to chemicals including lead, nickel & carbon black, which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, go to www.p65warnings.ca.gov. COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 28 of 29...
  • Page 29: Revision History

    Updated PIR section to reflect VIVID v2 implementation Updated figures January 16, Emma Tholl Systems Engineer Updated specifications to indoor only 2025 Corrected external output rating to 300mA COMFORT/VIVID v2 User Guide T0009096_COMFORT_VIVID_v2_UG Version 2.2 TEKTELIC Communications Inc. Page 29 of 29...

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