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Axis Q6318-LE User Manual

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Summary of Contents for Axis Q6318-LE

  • Page 1 AXISQ6318-LEPTZCamera AXIS Q6318-LE PTZ Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q6318-LE PTZ Camera Table of Contents Installation ..............................5 Get started..............................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................6 Create an administrator account.......................6 Secure passwords ............................6 Make sure that no one has tampered with the device software ..............7 Web interface overview ...........................7...
  • Page 3 LED indicators............................72 SD card slot ............................72 Buttons ..............................73 Control button ..........................73 Power button ..........................73 Connectors ............................73 Network connector .........................73 Clean your device............................74 Troubleshooting............................75 Reset to factory default settings ......................75 AXIS OS options ............................75 Check the current AXIS OS version ......................75...
  • Page 4 AXIS Q6318-LE PTZ Camera Upgrade AXIS OS...........................75 Technical issues, clues, and solutions.......................76 Performance considerations ........................78 Contact support ............................78...

  • Page 5: Installation

    To watch this video, go to the web version of this document. How to install a Q63 series PTZ camera (the product used in this video is AXIS Q6315-LE PTZ Camera, but the steps are the same for all products in the Q63 series).

  • Page 6: Get Started

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  • Page 7: Make Sure That No One Has Tampered With The Device Software

    Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .

  • Page 8: Configure Your Device

    Use the Tone mapping slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter.

  • Page 9: Hide Parts Of The Image With Privacy Masks

    AXIS Q6318-LE PTZ Camera ABC 123 Go to Video > Image. Click Click for Pixel counter. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.

  • Page 10: Show A Text Overlay

    AXIS Q6318-LE PTZ Camera Select the image and a position. You can also drag the overlay image in the live view to change the position. Show a text overlay You can add a text field as an overlay in the video stream. This is useful for example when you want to display the date, time or a company name in the video stream.

  • Page 11: View And Record Video

    AXIS Q6318-LE PTZ Camera Enter a name for the guard tour and specify the pause length between each tour. Click Start recording tour to start recording the pan/tilt/zoom movements. When you’re satisfied, click Stop recording tour. Click Done. To schedule the guard tour, go to System > Events.

  • Page 12: Set Up Rules For Events

    Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics. Start the application if it is not already running. Make sure you have set up the application according to your needs.

  • Page 13: Direct The Camera To A Preset Position When The Camera Detects Motion

    Set up motion detection: Go to Apps and start and open AXIS Object Analytics. Create an object in area scenario for vehicles, with an include area that covers the entrance of the gate. Create a rule: Go to System >...

  • Page 14: Audio

    To add audio capability to your Axis network video device, connect the portcast compatible Axis audio device and I/O Interface between your device and the PoE switch which provides power.
  • Page 15 2 Axis portcast device 3 Switch Once the devices are connected, an audio tab becomes visible in the settings for your Axis network video device. Go to the audio tab and turn on Allow audio. See your Axis portcast device’s user manual for more information.

  • Page 16: The Web Interface

    Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.

  • Page 17: Video

    Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 18 AXIS Q6318-LE PTZ Camera Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.

  • Page 19: Installation

    AXIS Q6318-LE PTZ Camera • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 20 AXIS Q6318-LE PTZ Camera Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.

  • Page 21: Image

    AXIS Q6318-LE PTZ Camera Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. •...
  • Page 22 AXIS Q6318-LE PTZ Camera : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 23 AXIS Q6318-LE PTZ Camera Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 24 AXIS Q6318-LE PTZ Camera IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 25 AXIS Q6318-LE PTZ Camera Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.

  • Page 26: Stream

    AXIS Q6318-LE PTZ Camera • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 27 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 28 AXIS Q6318-LE PTZ Camera • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. – Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.

  • Page 29: Overlays

    AXIS Q6318-LE PTZ Camera Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 30 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.

  • Page 31: Privacy Masks

    Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

  • Page 32: Ptz

    AXIS Q6318-LE PTZ Camera Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device. Channel: The channel that the app uses. Select to enable the metadata stream. Deselect for compatibility or resource management reasons.
  • Page 33 AXIS Q6318-LE PTZ Camera Settings • General settings – Name: Enter a name for the guard tour. – Play guard tour in random order: Turn on to make the camera move unpredictably between the preset positions during the guard tour.

  • Page 34: Limits

    AXIS Q6318-LE PTZ Camera Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0 : Click to set the current position as zero-point for pan coordinates. Pan-tilt limits: The camera uses the coordinates of the center of the image when you set pan-tilt limits.

  • Page 35: Motion

    AXIS Q6318-LE PTZ Camera Motion Proportional speed : Turn on to set the maximum proportional speed. • Max proportional speed : Set a value between 1 and 1000 to limit the pan and tilt speed. Max proportional speed is defined as a percentage, where the value 1000 equals 1000%.

  • Page 36: Orientation Aid

    • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. – Enter queue: Click to add your request for PTZ control to the queue.

  • Page 37: Autotracking

    AXIS Q6318-LE PTZ Camera Autotracking Autotracking With autotracking, the camera automatically zooms in on and tracks moving objects, for example a vehicle or a person. You can manually select an object to track, or set up trigger areas and let the camera detect moving objects.

  • Page 38: Apps

    AXIS Q6318-LE PTZ Camera Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 39 AXIS Q6318-LE PTZ Camera Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Page 40: Network

    AXIS Q6318-LE PTZ Camera Metric (m, km/h): Select for distance measurement to be in meters and speed measurement to be in kilometers per hour. U.S. customary (ft, mph): Select for distance measurement to be in feet and speed measurement to be in miles per hour.
  • Page 41 AXIS Q6318-LE PTZ Camera Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks. Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.
  • Page 42 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: •...

  • Page 43: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 44 AXIS Q6318-LE PTZ Camera Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 45 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 46 AXIS Q6318-LE PTZ Camera Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.

  • Page 47: Accounts

    AXIS Q6318-LE PTZ Camera To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 48 AXIS Q6318-LE PTZ Camera Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

  • Page 49: Events

    AXIS Q6318-LE PTZ Camera Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 50 AXIS Q6318-LE PTZ Camera Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 51 AXIS Q6318-LE PTZ Camera Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 52 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Page 53: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 54 AXIS Q6318-LE PTZ Camera MQTT client...
  • Page 55 AXIS Q6318-LE PTZ Camera Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 56 AXIS Q6318-LE PTZ Camera can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.

  • Page 57: Storage

    AXIS Q6318-LE PTZ Camera Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 58 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 59: Stream Profiles

    AXIS Q6318-LE PTZ Camera Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

  • Page 60: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 61 AXIS Q6318-LE PTZ Camera Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 62 AXIS Q6318-LE PTZ Camera Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 63: Detectors

    Edge-to-edge Pairing Pairing allows you to use a compatible Axis device as if it were part of the main device. Audio pairing allows you to pair with network speaker or microphone. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

  • Page 64: Logs

    AXIS Q6318-LE PTZ Camera Add: Add a device to pair with. Select pairing type: Select from the drop-down list. Speaker pairing: Select to pair a network speaker. Microphone pairing : Select to pair a microphone. Address: Enter host name or IP address to the network speaker.

  • Page 65: Plain Config

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 66: Maintenance

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.

  • Page 67: Troubleshoot

    AXIS Q6318-LE PTZ Camera Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.

  • Page 68: Learn More

    Electromagnetic interference immunity Find out more about fiber-optic cable installations in the white paper “Long distance surveillance - Fiber-optic communication in network video” at axis.com/learning/white-papers. For information about how to install the media converter see the Installation Guide for this product.

  • Page 69: How Do Image, Stream, And Stream Profile Settings Relate To Each Other

    AXIS Q6318-LE PTZ Camera Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.

  • Page 70: Applications

    1 Target bitrate Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 71: Metadata Visualization

    Cybersecurity For product-specific information about cybersecurity, see the product's datasheet at axis.com. For in-depth information about cybersecurity in AXIS OS, read the AXIS OS Hardening guide. TPM module The TPM (Trusted Platform Module) is a component that provides cryptographic features to protect information...

  • Page 72: Specifications

    Don’t remove the SD card while the product is running. This device supports SD/SDHC/SDXC cards. For SD card recommendations, see axis.com. SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or...

  • Page 73: Buttons

    To comply with the IP66-rated design of the camera and maintain the IP66 protection, the supplied RJ45 Push-pull Connector (IP66) shall be used. Alternatively, use the RJ45 IP66-rated cable with premounted connector which is available from your Axis reseller. Do not remove the plastic network connector shield from the camera.

  • Page 74: Clean Your Device

    AXIS Q6318-LE PTZ Camera Clean your device You can clean your device with lukewarm water and mild, nonabrasive soap. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

  • Page 75: Troubleshooting

    LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 76: Technical Issues, Clues, And Solutions

    AXIS Q6318-LE PTZ Camera new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software. Download the AXIS OS file to your computer, available free of charge at axis.com/support/device- software. Log in to the device as an administrator.
  • Page 77 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 78: Performance Considerations

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 80 T10180511 2025-04 (M13.2) © 2022 – 2025 Axis Communications AB...