Cooper & Hunter ASTORIA CH-RH06MASTWM-230VI Owner's Manual

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SPLIT-TYPE

Owner's Manual

Models with

humidity sensor:

CH-RH06MASTWM-230VI

CH-RH09MASTWM-230VI

CH-RH12MASTWM-230VI

CH-RH18MASTWM-230VI

CH-RH24MASTWM-230VI

CH-RH30MASTWM-230VI

CH-RH33HASTWM-230VI

CH-RH36MASTWM-230VI

IMPORTANT NOTE:

Read this manual carefully before installing

or operating your new air conditioning unit.

Make sure to save this manual for future

reference.

ROOM AIR CONDITIONER

Models with

refrigerant sensor:

CH-RS06MASTWM-230VI

CH-RS09MASTWM-230VI

CH-RS12MASTWM-230VI

CH-RS18MASTWM-230VI

CH-RS24MASTWM-230VI

CH-RS30MASTWM-230VI

CH-RS33HASTWM-230VI

CH-RS36MASTWM-230VI

Models with refrigerant

& humidity sensors:

CH-PRO06MASTWM-230VI

CH-PRO09MASTWM-230VI

CH-PRO12MASTWM-230VI

CH-PRO15MASTWM-230VI

CH-PRO18MASTWM-230VI

CH-PRO24MASTWM-230VI

CH-PRO30MASTWM-230VI

CH-PRO33HASTWM-230VI

CH-PRO36MASTWM-230VI

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Summary of Contents for Cooper & Hunter ASTORIA CH-RH06MASTWM-230VI

Page 1 SPLIT-TYPE ROOM AIR CONDITIONER Owner’s Manual Models with Models with Models with refrigerant humidity sensor: refrigerant sensor: & humidity sensors: CH-RH06MASTWM-230VI CH-RS06MASTWM-230VI CH-PRO06MASTWM-230VI CH-RH09MASTWM-230VI CH-RS09MASTWM-230VI CH-PRO09MASTWM-230VI CH-RH12MASTWM-230VI CH-RS12MASTWM-230VI CH-PRO12MASTWM-230VI CH-PRO15MASTWM-230VI CH-RH18MASTWM-230VI CH-RS18MASTWM-230VI CH-PRO18MASTWM-230VI CH-RH24MASTWM-230VI CH-RS24MASTWM-230VI CH-PRO24MASTWM-230VI CH-RH30MASTWM-230VI CH-RS30MASTWM-230VI CH-PRO30MASTWM-230VI CH-RH33HASTWM-230VI CH-RS33HASTWM-230VI CH-PRO33HASTWM-230VI CH-RH36MASTWM-230VI...
Page 3 About the Company With more than 25 years of experience in air conditioning and ventilation, Cooper&Hunter is considered one of the HVAC leaders in the US market. Distributed in more than 55 countries worldwide, brand dedicated technological innovation consumer-driven product development, while generating HVAC equipment that adheres to the highest quality standards in the US.
Page 4 Learn more about your unit Learn more technical information about your unit at www.cooperandhunter.us, where you can ﬁnd submittals, leaﬂets, videos and all technical speciﬁcations of your unit. Step 1 On the website cooperandhunter.us, type in your unit model number into the search ﬁeld and click enter.
Page 5 How to apply for the rebate program Almost all Cooper&Hunter equipment is eligible for the rebate program.Visit our website to see if the rebates apply to your location. Step 1 Go to cooperandhunter.us/rebates to add your zip code and select your outdoor unit to see if your unit qualiﬁes for the rebate.
Page 6 CONTENTS Operation Instructions Safety Precautions Intelligent Sensor for Optimal Humidity Control Get to Know Your AC More Features Setting Angle of Air Flow Manual Operation(without remote) Care and Maintenance Troubleshooting Installation Instructions Safety Precautions Let's Start Installing Your AC Installation Overview Installation Summary - Indoor Unit Install Your Indoor Unit Install Your Outdoor Unit...
Page 7 Safety Precautions It is really important that you read Safety Precautions Before Operation and Installation. Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classiﬁed as either a WARNING or CAUTION. Explanation of Symbols WARNING This symbol indicates the possibility of personnel injury or loss of...
Page 8 ELECTRICAL WARNINGS Only use the speciﬁed wire. If the wire is damaged, it must be replaced by the ● manufacturer, its service agent or similarly qualiﬁed persons in order to avoid a hazard. The product must be properly grounded at the time of installation, or electric ●...
Page 9 Do not pierce or burn. ● Be aware that refrigerants may not contain an odour. ● LEAK DETECTION SYSTEM installed. Unit must be powered except for service. ● When the refrigerant sensor detects refrigerant leakage, the indoor unit will display a error code and emit a buzzing sound, the compressor of outdoor unit will immediately stop, and the indoor fan will start running.
Page 10 Intelligent Sensor for Optimal Humidity Control To enjoy the ideal humidity level without sacriﬁcing a comfortable room tempera- ture, it is important to understand how humidity control units work. If your units are equipped with humidity sensors, the following information explains how these sen- sors work.
Page 11 The information in the following table is only applicable to models with refrigerant sensors: Hyper Heat Series Model Indoor unit Outdoor unit CH-RS06MASTWM-230VI CH-RHP06F9-230VO CH-RHP09-230VO CH-RS09MASTWM-230VI CH-RS12MASTWM-230VI CH-RHP12-230VO CH-RS18MASTWM-230VI CH-RHP18-230VO CH-RS24MASTWM-230VI CH-RHP24-230VO CH-RS33HASTWM-230VI CH-RHP33-230VO Regular Series Model Indoor unit Outdoor unit CH-RES09-230VO CH-RS09MASTWM-230VI CH-RS12MASTWM-230VI...
Page 12 The information in the following table is only applicable to models with humidity sensors: Regular Series Model Indoor unit Outdoor unit CH-RES09-230VO CH-RH09MASTWM-230VI CH-RH12MASTWM-230VI CH-RES12-230VO CH-RH18MASTWM-230VI CH-RES18-230VO CH-RH24MASTWM-230VI CH-RES24-230VO CH-RH30MASTWM-230VI CH-REL30-230VO CH-RH36MASTWM-230VI CH-REL36-230VO The information in the following table is only applicable to models with refrigerant and humidity sensors: Hyper Heat Series Model...
Page 13 1. Installation(where refrigerant pipes are allowed) - Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certiﬁcate from an industry-accredited assessment authority, which authorises their competence to handle refrigerants safely in accordance with an industry recognised assessment speciﬁcation. - Maintenance and repair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in the use of ﬂammable refrigerants.
Page 14 c. During the evacuation test, after achieving a vacuum level speciﬁed in the manual or less, the refrigeration system shall be isolated from the vacuum pump and the pressure shall not rise above 1500 microns within 10 min. The vacuum pressure level shall be speciﬁed in the manual, and shall be the lessor of 500 microns or the value required for compliance with national and local codes and standards, which may vary between residential, commercial,and industrial...
Page 15 6. No ignition sources No person carrying out work in relation to a REFRIGERATING SYSTEM which involves exposing any pipe work shall use any sources of ignition in such a manner that it may lead to the risk of ﬁre or explosion. All possible ignition sources, including cigarette smoking, should be kept su ciently far away from the site of installation, repairing, removing and disposal, during which refrigerant can possibly be released to the surrounding space.
Page 16 12. Cabling Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental e ects. The check shall also take into account the e ects of aging or continual vibration from sources such as compressors or fans.
Page 17 15. Charging procedures In addition to conventional charging procedures, the following requirements shall be followed: Works shall be undertaken with appropriate tools only (In case of uncertainty,  please consult the manufacturer of the tools for use with ﬂammable refrigerants) Ensure that contamination of di erent refrigerants does not occur when using ...
Page 18 for the recovered refrigerant and labelled for that refrigerant (i. e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure-relief valve and associated shut-o valves in good working order. Empty recovery cylinders are evacuated and, if possible,cooled before recovery occurs. The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of the ﬂammable refrigerant.
Page 19 Get to Know Your AC. NOTE Di erent models have di erent front panel and display window. Not all the indicators describing ● below are available for the air conditioner you purchased. Please check the indoor display window of the unit you purchased. Illustrations in this manual are for explanatory purposes.
Page 20 More Features NOTE Every time the air conditioner is powered on, a buzzing sound will be heard to indicate that the product has been powered on normally. If there is no sound, it is possible that the unit is abnormal. Please power on again or check the circuit.
Page 21 Outdoor Unit Reverse Fan Operation function: Wireless Control (For App control units) ● ● Wireless control allows you to control your air This feature helps keep the outdoor coil cleaner conditioner using your mobile phone and a and may extend the duration between regular wireless connection.
Page 22 Manual Operation(without remote) CAUTION : For product use The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote control is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit. Unit must be turned o before manual operation.
Page 23 Care and Maintenance CAUTION • The cooling e ciency of your unit and your health would be damaged for the glogged AC. Make sure to clean the ﬁlter every two weeks. • Always TURN OFF your AC system and disconnect its power supply before cleaning or maintenance.
Page 24 CAUTION • Before changing the ﬁlter or cleaning, turn o the unit and disconnect its power supply. • When removing ﬁlter, do not touch metal parts in the unit. The sharp metal edges can cut you. • Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock.
Page 25 Troubleshooting CAUTION If any of the following conditions occurs, turn o your unit immediately! • The wire is damaged or abnormally warm • You smell a burning odor • The unit emits loud or abnormal sounds • A power fuse blows or the circuit breaker frequently trips •...
Page 26 Issue Possible Causes The outdoor unit The unit will make di erent sounds based on its current operating mode. makes noises The unit may accumulate dust during extended periods of non-use, which will Dust is emitted from be emitted when the unit is turned on. This can be mitigated by covering the either the indoor or unit during long periods of inactivity.
Page 27 Problem Possible Causes Solution Wait for the power to be restored Power failure The power is turned o Turn on the power The fuse is burned out Call service center to replace the fuse The unit is not working Replace batteries Remote control batteries are dead The Unit’s 3-minute protection Wait three minutes after restarting...
Page 28 Installation Instructions Explanation of symbols displayed on the indoor unit or outdoor unit This symbol shows that this appliance used a ﬂammable refrigerant. If the refrigerant is leaked and exposed to an WARNING external ignition source, there is a risk of ﬁre. This symbol shows that the operation manual should be CAUTION read carefully.
Page 29 Safety Precautions It is really important you read Safety Precautions Before Operation and Installation Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classiﬁed as either a WARNING or CAUTION. Explanation of Symbols WARNING This symbol indicates the possibility of personal injury or loss of...
Page 30 WARNINGS FOR PRODUCT INSTALLATION Turn o the air conditioner and disconnect the power before performing any ● installation or repairing. Failure to do so can cause electric shock. Installation must be performed by an authorized dealer or specialist. Defective ● installation can cause water leakage, electrical shock, or ﬁre.
Page 31 For R454B refrigerant charge amount and minimum room area: The machine you purchased may be one of the types in the table below. The indoor and outdoor units are designed to be used together. Please check the machine you purchased.The indoor unit should be installed at least 6.0ft /1.8m above from the ﬂoor, the height of the room cannot be less than 7.3ft /2.2m, and the minimum room area of operating or storage should be as speciﬁed in the following table.
Page 32 The information in the following table is only applicable to models with refrigerant sensors: Hyper Heat Series Model Indoor unit Outdoor unit CH-RS06MASTWM-230VI CH-RHP06F9-230VO CH-RHP09-230VO CH-RS09MASTWM-230VI CH-RS12MASTWM-230VI CH-RHP12-230VO CH-RS18MASTWM-230VI CH-RHP18-230VO CH-RS24MASTWM-230VI CH-RHP24-230VO CH-RS33HASTWM-230VI CH-RHP33-230VO Regular Series Model Indoor unit Outdoor unit CH-RES09-230VO CH-RS09MASTWM-230VI CH-RS12MASTWM-230VI...
Page 33 The information in the following table is only applicable to models with humidity sensors: Regular Series Model Indoor unit Outdoor unit CH-RES09-230VO CH-RH09MASTWM-230VI CH-RH12MASTWM-230VI CH-RES12-230VO CH-RH18MASTWM-230VI CH-RES18-230VO CH-RH24MASTWM-230VI CH-RES24-230VO CH-RH30MASTWM-230VI CH-REL30-230VO CH-RH36MASTWM-230VI CH-REL36-230VO The information in the following table is only applicable to models with refrigerant and humidity sensors: Hyper Heat Series Model...
Page 34 1. Installation(where refrigerant pipes are allowed) - Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certiﬁcate from an industry-accredited assessment authority, which authorises their competence to handle refrigerants safely in accordance with an industry recognised assessment speciﬁcation. - Maintenance and repair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in the use of ﬂammable refrigerants.
Page 35 design pressure and the minimum test pressure for the high side of the system shall be the high side design pressure, unless the high side of the system can not be isolated from the low side of the system in which case the entire system shall be pressure tested to the low side design pressure.
Page 36 NOTE Examples of leak detection ﬂuids are - bubble method, - ﬂuorescent method agents. If a leak is suspected, all naked ﬂames shall be removed/extinguished. If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by means of shut o valves) in a part of the system remote from the leak.
Page 37 Let's Start Installing Your AC Check over the accessories The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and ﬁre, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Page 38 Installation Overview NOTE ON ILLUSTRATIONS: Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly di erent. The actual shape shall prevail. Circuit breaker Wall Mounting Plate Drain Pipe Remote Controller (purchase separately) Remote controller Holder Connection Cable Front Panel...
Page 39 Installation Summary - Indoor Unit Distance from ceiling is determinded by the installation method. >4.72in >4.72in (12cm) (12cm) ≥ 70.87in(1.8m) Select Installation Location Attach Mounting Plate Determine Wall Hole Position Drill Wall Hole Prepare Drain Hose...
Page 40 Installation Summary - Indoor Unit Wrap Piping and drain hose Connect Wiring Connect Piping Mount Indoor Unit...
Page 41 Install Your Indoor Unit. Select installation location NOTE : PRIOR TO INSTALLATION Before installing the indoor unit, refer to the label on the product box to make sure that the model number of the indoor unit matches the model number of the outdoor unit. The following are standards that will help you choose an appropriate location for the unit.
Page 42 Drill wall hole for connecting piping Determine wall hole location NOTE : The wall hole size The size of the wall hole is determined by the connecting pipes. When the pipe size of the gas side is 5/8in( 16mm) or more, the wall hole should be 3.54in( 90mm).
Page 43 CAUTION When drilling the wall hole, make sure to avoid wires, plumbing, and other sensitive components. Drill wall hole 2.5in 3.54in (65mm) (90mm) Step 1： Using a 2.5in(65mm) or 3.54in(90mm) core drill(according to the unit you purchased ) Using a 2.5in(65mm) or 3.54in(90mm) core drill, drill a hole in the wall.
Page 44 Install refrigerant pipe & drain hose Prepare refrigerant piping Step 1： Based on the position of the wall hole relative to the mounting plate, choose the side from which the piping will exit the unit. You have four options for the exit direction of the piping. NOTE ON PIPING CONNECTING Knock-out Panel on In North America, a conduit tube must be used to...
Page 45 If refrigerant piping is already embedded in the wall, do the following: NOTE : UNIT IS ADJUSTABLE 1.18-1.95in 1.18-1.95in Keep in mind that the hooks on the mounting plate are (30-50mm) (30-50mm) smaller than the holes on the back of the unit. Move to left or right If you ﬁnd that you don’t have ample room to connect embedded pipes to the indoor unit, the unit can be...
Page 46 Connect drain hose For the portion of the drain hose that will ● remain indoors, wrap it with foam pipe insulation to prevent condensation. Drain Remove the air ﬁlter and pour a small amount hose ● of water into the drain pan to make sure that water ﬂows from the unit smoothly.
Page 47 Electrical work preparation WARNING BEFORE PERFORMING ANY ELECTRICAL WORK, READ THESE REGULATIONS ● BEFORE PERFORMING ANY ELECTRLCAL OR WIRING WORK, TURN OFF ● THE MAIN POWER TO THE SYSTEM. 1. All wiring must comply with local and national Connect signal and power cables electrical codes, regulations and must be installed by a licensed electrician.
Page 48 1. Open and ﬁx the position of the panel, then open the covers of the two lock blocks, remove the screw , then hold both sides of the lower panel in the place marked “PULL”, pull it upwards to release the buckles, then take the lower panel First open the front panel, then remove down(please refer to Page 38).
Page 49 Wrap piping & Cables NOTE Before passing the piping, and drain hose through the wall hole, you must bundle them together to save space, protect them, and insulate them. Indoor Unit Step 1： Space behind Bundle the drain hose, refrigerant pipes as unit shown above.
Page 50 Mount indoor unit Hook it Connecting cable Drain hose Put pipes in wall hole Hook it and press down Check that the unit is lightly to secure ﬁrmly mounted If you installed new connective piping to the outdoor unit, do the following: If you have already passed the refrigerant piping through the hole in the wall, proceed to Step 4.
Page 51 Install Your Outdoor Unit. Select installation location : PRIOR TO INSTALLATION NOTE Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: 20in.(500mm) or more when front and sides of the unit are clear ...
Page 52 Install drain joint(Heat pump unit only) Before bolting the outdoor unit in place, you must install the drain joint at the bottom of the unit. Note that there are two di erent types of drain joints depending on the type of outdoor unit.
Page 53 Anchor Outdoor Unit WARNING WHEN DRILLING INTO CONCRETE, EYE PROTECTION IS RECOMMENDED AT ALL TIME. The outdoor unit can be anchored to the ground or to a wall-mounted bracket with bolt(M10). Prepare ● the installation base of the unit according to the dimensions below. The following is a list of di erent outdoor unit sizes and the distance between their mounting feet.
Page 54 Connect signal and power cables - Before the Operation WARNING ALL WIRING WORK MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH ● THE WIRING DIAGRAM LOCATED INSIDE OF WIRE COVER OF THE OUTDOOR UNIT. BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK,TURN OFF THE ●...
Page 55 Refrigerant Piping Connection Piping Connection Precautions WARNING WHEN CONNECTING REFRIGERANT PIPING, DO NOT LET SUBSTANCES OR GASES OTHER THAN THE SPECIFIED REFRIGERANT ENTER THE UNIT. THE PRESENCE OF OTHER GASES OR SUBSTANCES WILL LOWER THE UNIT’S CAPACITY, AND CAN CAUSE ABNORMALLY HIGH PRESSURE IN THE REFRIGERATION CYCLE.
Page 56 DO NOT DEFORM PIPE WHILE CUTTING Be extra careful not to damage, dent, or deform the pipe while cutting. This will drastically reduce the heating e ciency of the unit. CAUTION MUST BE CHECK OVER THE END OF THE PIPE FOR CRACKS AND EVEN FLARING.
Page 57 Refer to Torque Requirement to connect pipes CAUTION WHEN CONNECTING REFRIGERANT PIPES, BE CAREFUL NOT TO USE EXCESSIVE TORQUE OR TO DEFORM THE PIPING IN ANY WAY. YOU SHOULD FIRST CONNECT THE LOW-PRESSURE PIPE, THEN THE HIGH-PRESSURE PIPE. MINIMUM BEND RADIUS ≥4in Radius (10cm)
Page 58 Connecting Piping to Outdoor Unit NOTE This section still needs to be operated according to the TORQUE REQUIREMENTS chart on the previous page. Step 1： Unscrew the cover from the packed ● valve on the side of the outdoor unit. Unscrew the cover Valve cover...
Page 59 Air Evacuation NOTE : PREPARATIONS AND PRECAUTIONS Air and foreign matter in the refrigerant circuit can cause abnormal rises in pressure, which can damage the air conditioner, reduce its e ciency, and cause injury. Ensure to evacuate the air inside the indoor unit and pipes with vacuum pump.
Page 60 If there is a change in system pressure, refer to Gas Leak ● Check section for information on how to check for leaks. If there is no change in system pressure, unscrew the cap ● Flare nut from the packed valve (high pressure valve). Insert hexagonal wrench into the packed valve(high pressure valve) and open the valve by turning the wrench in a 1/4 counterclockwise turn.
Page 61 Electrical and Gas Leak Checks WARNING - RISK OF ELECTRIC SHOCK ALL WIRING MUST COMPLY WITH LOCAL AND NATIONAL ELECTRICAL CODES, AND MUST BE NSTALLED BY A LICENSED ELECTRICIAN. BEFORE TEST RUN Only perform test run after you have completed the following steps: •...
Page 62 Test Run Test Run Instructions DOUBLE-CHECK PIPE CONNECTIONS During operation, the pressure of the You should perform the Test Run for at least 30 refrigerant circuit will increase. This may minutes. reveal leaks that were not present during your Connect power to the unit. ●...
Page 63 Packing and Unpacking The Unit Instructions for packing and unpacking the unit: Unpacking: Indoor unit: 1. Cut the sealing tape on the carton with a knife, one cut on the left, one cut in the middle and one cut on the right. 2.Use the vice to take out the sealing nails on the top of the carton.
Page 64 Technical Support Single & Multi-Zone Mini Splits • PTACs • Portables • TTWs • Light Commercial A/C Systems Limited Warranty provided by Cooper&Hunter (hereby referred to as C&H) covers speciﬁed products and parts, subject to the following details: Our warranty: C&H Limited Warranty applies only to products installed by a licensed HVAC technician.
Page 65 10. For resetting of power or the circuit breakers and replacement of other types of fuses, both internal and external. 11. For any damage caused by the use of dirty, recycled, or wrong type of refrigerants and lubricants. 12. For damage due to moisture, air, dust, sand, dirt, etc., that have been allowed into the system. 13.
Page 66 negotiations, representations, or promises, whether oral or written, of either party shall be deemed to have been merged herein. If any part of this warranty agreement shall be invalidated for any reason, such part shall be deleted, and the remainder shall be una ected and shall continue in full force and e ect. This Warranty provides you certain legal rights and you may also have other rights, which vary from State to State.
Page 67 10112024...

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