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Summary of Contents for SureShot FlexoShot 2.0
- Page 1 FlexoShot 2.0 REFRIGERATED DAIRY DISPENSER MODELS AC110-V2, AC215-V2 & AC330-V2 OPERATIONS MANUAL [Type text] D-19-354-1 Rev. B...
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Page 3: Table Of Contents
TABLE OF CONTENTS Loading a Bag-in-Box ......... 18 INTRODUCTION ..........6 Removing a Bag-in-Box ......20 MAIN EXTERIOR COMPONENTS ....6 DISPENSING PRODUCT ....... 20 MAIN INTERIOR COMPONENTS ....7 SOFTWARE FEATURES ......... 20 SPECIFICATIONS ..........8 SETTINGS PAGE ..........20 RECEIVING THE DISPENSER ...... - Page 4 Figure 25: Correct tube placement in valve opening ................17 Figure 26: Reinstall the valve insert ......................17 Figure 27: Fill tank with product ......................... 18 Figure 28: Bag-in-box and SureShot product ramp .................. 18 Figure 29: Product ramp ..........................18 Figure 30: Remove the valve insert ......................19 Figure 31: Load a new bag-in-box ......................
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Page 5: List Of Tables
Figure 35: Door display ..........................20 Figure 36: Default settings page ....................... 20 Figure 37: Refrigeration icon ........................21 Figure 38: Refrigeration page........................21 Figure 39: Refrigeration setting row ......................22 Figure 40: Refrigeration temperature calibration ..................22 Figure 41: Network settings icon ....................... 23 Figure 42: Network page .......................... -
Page 6: Introduction
Figure 1: Main exterior components of model AC110-V2 (Product Tank) Dispenser door Dispense points Dispense handles Cup guide Power switch Front panel Circuit breaker Catch tray (optional) Figure 2: Main exterior components of model AC215-V2 (Product Cases) FlexoShot 2.0: Operations Manual Page 6... -
Page 7: Main Interior Components
Figure 3: Main interior components of model AC215-V2 (Product Cases) Dispenser flip lid Product tank flip lid Dispenser Door 2.5-gallon tanks Door latch Door gasket Valve inserts Figure 4: Main interior components of model AC330-V2 (Product Tanks) FlexoShot 2.0: Operations Manual Page 7... -
Page 8: Specifications
& Canada) or +1 902 865 9602 for a Return Material Authorization (RMA) number. No returns will be accepted without prior approval. 2. A.C. Dispensing Equipment Inc. (SureShot Solutions) will then contact the shipping company to retrieve and return the damaged goods to our facility. -
Page 9: Setting Up The Dispenser
The power cord has a 3-prong attachment plug. This plug is designed to fit a receptacle with provisions for a grounding stud. The dispenser must be operated on grounded electrical wiring at all times. Failure to do so will void the warranty. FlexoShot 2.0: Operations Manual Page 9... -
Page 10: Tools For Setup And Maintenance
For models with a tall catch tray (dispensers with 4" legs), line up the keyholes on the catch tray with the bottom screws on the front panel. Gently pull down the catch tray to lock it in place. Bottom screws Tall catch tray Figure 6: Installing a tall catch tray FlexoShot 2.0: Operations Manual Page 10... -
Page 11: Changing The Door Graphic
6. Before closing the door panel, ensure the door cable is not pinched. Reinstall the screws on the right-hand side of the door. 7. Close the dispenser door and secure the door latch. FlexoShot 2.0: Operations Manual Page 11... -
Page 12: Turning On The Dispenser
Back button: Press the back button to return to the previous screen. Navigation buttons: Use the arrow buttons to navigate through the pages in the software settings. Use the button to select OK. FlexoShot 2.0: Operations Manual Page 12... -
Page 13: Loading Product
SureShot dispensers are designed to accommodate three types of product packaging. Product may be packaged in a single-use 10L, 2.5G, or 7.5L prefilled bag (contained in a SureShot product case), cartons (poured into a SureShot refillable tank), or a bag-in-box (used with a SureShot product ramp). -
Page 14: Figure 13: Product Case With Dairy Bag Installed
The valve insert is magnetic and can be attached to the front or side panel for safekeeping. 7. Insert the product case into the product compartment with the tube facing out. 8. Remove and discard the plastic covering on the tube, if present. FlexoShot 2.0: Operations Manual Page 14... -
Page 15: Removing An Empty Dairy Bag
3. With one hand, push down and hold the dispense handle, and with the other hand push down on the valve insert to remove it from the valve assembly. The valve insert is magnetic and can be attached to the front or side panel for safekeeping. FlexoShot 2.0: Operations Manual Page 15... -
Page 16: Refillable Product Tank
Lock tab on front of tank lid Figure 21: Secure tank lid 3. Install a SureShot 2-inch (5.08 cm) white dispense tube onto the spout of a clean, sanitized tank by pushing the end of the tube fully onto the spout. Spout... -
Page 17: Figure 23: Remove The Valve Insert
Reinstall valve insert Push dispense handle down Figure 26: Reinstall the valve insert 9. Open the dispenser flip lid and tank flip lid. FlexoShot 2.0: Operations Manual Page 17... -
Page 18: Removing A Product Tank
Product is supplied in a sanitary, prefilled bag with attached dispense tube, enclosed in a box. A product ramp is used with a bag-in-box to slightly raise the back of the box for efficient product evacuation. Figure 28: Bag-in-box and SureShot product ramp Loading a Bag-in-Box Open the dispenser door. -
Page 19: Figure 30: Remove The Valve Insert
6. To reinstall the valve insert, push down and hold the dispense handle with one hand and with the other hand slide the valve insert back up into the valve assembly. Reinstall valve insert Push dispense handle down Figure 33: Reinstall the valve insert FlexoShot 2.0: Operations Manual Page 19... -
Page 20: Removing A Bag-In-Box
To access the settings page, press and hold the settings button for 4 seconds. Navigation buttons Settings button Figure 35: Door display Use the navigation buttons to move around the settings pages. Figure 36: Default settings page FlexoShot 2.0: Operations Manual Page 20... -
Page 21: Refrigeration
1. Press and hold the settings button for 1-2 seconds to enter the settings page. 2. Press the left or right navigation button repeatedly until the refrigeration icon is highlighted. 3. Press and hold the settings button again for one second. FlexoShot 2.0: Operations Manual Page 21... -
Page 22: Figure 39: Refrigeration Setting Row
The top title of the page will change to read Refrigeration – Saved. To return to the previous screen select the back button or press the home button to return to dispense mode. FlexoShot 2.0: Operations Manual Page 22... -
Page 23: Network Settings
Language Multiple languages may be available (e.g., English or French). Display Units Change the volume display units to either gallons or liters. Temperature Units Change the temperature display to either Fahrenheit or Celsius. FlexoShot 2.0: Operations Manual Page 23... -
Page 24: System Settings
4. Press the left or right navigation button to move between fields and the up or down navigation button to adjust values. Repeat these steps until the correct time and date is set. 5. Press the left or right navigation button to select Save or Cancel. FlexoShot 2.0: Operations Manual Page 24... -
Page 25: Software Updates
Software Updates Software updates are completed using a standard USB drive with a minimum of 2MB of storage capacity. Updated software is available from SureShot Solutions via email or your corporate web portal. Updating the software will reset the dispenser to factory defaults. Once the software update is complete, load product (dairy bag, product tank, or bag-in-box). -
Page 26: Driver(S) Update
The update will take a few minutes. Once complete Solenoid(Left), Solenoid(Right), Refrigeration, will appear with Passed or Failed next to each. 5. If a driver update fails, there could be an issue with the circuit board. The SureShot Technical Assistance Centre will provide further direction. -
Page 27: Diagnostics
Press the right navigation button or the button to view the compressor run time. This diagnostic tool will provide a service technician with compressor performance data for the last five cycles. Figure 51: Compressor performance data FlexoShot 2.0: Operations Manual Page 27... -
Page 28: Cleaning The Dispenser
6. Press and hold the lock button to unlock the display and menu buttons. Do not allow stainless-steel cleaner to come into contact with any plastic parts. Do not use any ammonia-based cleaners such as a window cleaner. FlexoShot 2.0: Operations Manual Page 28... -
Page 29: Cup Guide
9. Wipe using a soft cloth dampened with warm, clean water. 10. Dry thoroughly with a soft cloth. 11. Load the product case(s) into the product compartment. Refer to Loading Product for detailed instructions. 12. Close dispenser door. FlexoShot 2.0: Operations Manual Page 29... -
Page 30: Product Tank, Lid, And Product Compartment
11. Dry thoroughly with a soft cloth. 12. Wash hands and put on single use gloves. 13. Install a new SureShot 2" dispense tube onto the spout of the tank. The tube must be replaced every 72 hours with cleaning. -
Page 31: Door Gasket
The valve insert is magnetic and can be attached to the front or side panel for safekeeping. Pull down valve insert Push dispense handle down Figure 53: Remove the valve insert FlexoShot 2.0: Operations Manual Page 31... -
Page 32: Figure 54: Remove Dispense Handle(S)
15. Using a screw driver reattach the upper front panel. 16. Reinstall the cup guide. 17. Turn on the dispenser. 18. Load a product case, clean product tank, or ramp and bag-in-box. Refer to Loading Product for detailed instructions. FlexoShot 2.0: Operations Manual Page 32... -
Page 33: Condenser And Evaporator
1. Clean the exterior of the dispenser, product compartment, product case(s), tank(s), ramp(s) and valve assembly. 2. Plug in the dispenser. 3. Turn on the dispenser. Wait 3-4 hours for the product compartment to cool. 4. Load product into the dispenser. FlexoShot 2.0: Operations Manual Page 33... -
Page 34: Troubleshooting
TROUBLESHOOTING If the troubleshooting instructions do not correct the problem, contact the SureShot Solutions Technical Assistance Center at 888 777-9990 (USA & Canada) or +1 902 865 9602. Problem Action Dispenser does not Verify the following: turn on 1. The dispenser is plugged into an active power source. If power source does not have power, have a qualified person check the facility’s fuse box or circuit breaker to restore power. - Page 35 Default setting is 6. If it’s slightly too warm increase the setting by one, or if it’s slightly too cold decrease the setting by one. Wait 24 hours before making another adjustment. FlexoShot 2.0: Operations Manual Page 35...
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Page 36: Service And Warranty
The serial number and model number of your dispenser are located on the product identification label on the inside of the dispenser. Please refer to these numbers when contacting the SureShot Solutions Technical Assistance Center. These numbers are crucial in helping us provide prompt and effective service. -
Page 37: Time Period
USA AND CANADA WARRANTY This dispenser is covered by a one (1) year on-site warranty, unless otherwise specified. All dispensing equipment manufactured by A.C. Dispensing Equipment Inc. is warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. A.C. - Page 38 4. To order parts, call the service center and the appropriate parts will be sent to your location or that of the servicing agency. The following procedures and conditions are not covered by this warranty: • Equipment failure related to improper installation, improper utility connection or supply, or problems due to ventilation.
- Page 40 A.C. Dispensing Equipment Inc. 100 Dispensing Way Lower Sackville, Nova Scotia B4C 4H2 CANADA 888 777-9990 (USA & Canada) or +1 902 865 9602 www.sureshotsolutions.com...
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