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Summary of Contents for SureShot IntelliShot
- Page 1 Refrigerated Liquid Dispensers Operations Manual D19006 Rev D...
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Page 2: Dispenser Types
AC320FP AC220FP AC330PC IntelliShot by SureShot FlexoShot by SureShot UniShot by SureShot Portion Controlled SelfServe Selfserve, portion controlled AC110PC 1 product AC110SS 1 product AC110PC 1 product AC120PC 1 product AC120SS 1 product AC120PC 1 product AC210PC 2 products AC210SS 2 products AC210PC 2 products AC220PC 2 products AC220SS 2 products AC220PC 2 products AC220FP01 2 products AC220FP02 2 products AC230PC 2 products AC230PC ... -
Page 3: Table Of Contents
Table of Contents RESET Dispenser Types 2 Specifications 2 To Reset the Power on the Dispenser 27 Dispenser Components 4 Overview 5 Safety Precautions 5 MAINTENANCE Inspection for Damage 6 General Maintenance 27 Uncrating the Dispenser 6 Reshipment 6 Electrical Requirements 6 TROUBLESHOOTING Servicing – Electrical 6 No power at the plug 30 Servicing – Refrigeration 6 Dispenser will not turn on 30 Installation of the Dispenser 7 Dispenser will not dispense product 30 Clean Before First Use 7 Dispenser is not dispensing proper amount ... -
Page 4: Dispenser Components
LCD Reset Button Panel Power Indicator Dispense Valve Power Switch Circuit Breaker Valve Cover (not shown) Splash Guard Catch Tray Dispense Button Dispense Lever DISPENSER COMPONENTS 4 ... -
Page 5: Overview
LIQUID DISPENSERS OPERATIONS MANUAL Please Read this Manual NOW… Retain it for Future Reference SureShot Dispensing Systems® Liquid Dispensers provide refrigerated liquids such as cream, whole milk, skim milk, juices, liquid egg and concentrates in automatically controlled portions or in manually selected portions. Our factory has preconfigured your dispenser to deliver product quantities specified by your company. Product selections are made using touch buttons on the front panel. Each button is preset independently to dispense a specified amount of refrigerated product in accurate, portioncontrolled quantities using our unique, stateoftheart microprocessor technology. The product is stored in a sanitary, refrigerated compartment within the dispenser. IntelliShot – advanced portion control refrigerated liquid dispensers UniShot – selfserve portion control refrigerated liquid dispensers FlexoShot – manual operation refrigerated liquid dispensers Dispensers are manufactured in a variety of models: (See page 2) PC Portion Controlled to dispense one, two or three products in predetermined quantities SS SelfServe to dispense one, two or three products by levers to deliver quantity desired FP Fill in Place to dispense two or three products in portioncontrolled quantities or self serve dispensers that may be refilled in place on your shelf Operating the dispenser is a simple twostep process: For PC and FP Dispensers: 1. Place cup under the product delivery tube. 2. Press buttons for the desired quantity and product. For SS Dispensers: 1. Place cup under the product delivery tube. 2. Press lever to deliver product quantity you desire. Safety Precautions · Always plug the dispenser into an approved electrical outlet. The dispenser includes a microcontroller and must be operated on grounded electrical · wiring at all times. Unplug the dispenser from its electrical source before servicing. · Do not immerse the dispenser in water. · Observe all safety precautions with this dispenser that you would with any electrical ... -
Page 6: Inspection For Damage
INSPECTION FOR DAMAGE When you receive the dispenser, inspect the exterior of the shipping container for damage. Note any damage in detail. Uncrate the dispenser at once (see instructions below). Examine the dispenser for damage. Report any damage to the transportation company immediately. File a claim for damages promptly. Your immediate inspection protects you against loss since SureShot Dispensing Systems® is not responsible for damages incurred during shipment. UNCRATING THE DISPENSER WARNING: Always lift the dispenser from the bottom. Do not lift the dispenser by the door. To uncrate: 1. Make sure the box is positioned with the arrow pointing upward. 2. Cut the packing straps at the top of the box. 3. Lift the top tray off the box. 4. Lift the center sleeve off the box. 5. Remove the protective corner inserts from the bottom tray. 6. Lift the dispenser by its bottom out of the tray. Always use two people to lift the dispenser. ... -
Page 7: Installation Of The Dispenser
CLEAN BEFORE FIRST USE OF THE DISPENSER · Make sure you clean the dispenser thoroughly. See Cleaning Instructions for the Exterior of the Dispenser and the Dispenser Components on pages 1823. All dairy tanks and lids must be cleaned before use. See page 22. · WARNING: Before starting the dispenser, make certain that all Installation instructions have been followed and that the dispenser has been sitting upright for a minimum of 3 hours. STARTING THE DISPENSER To start the dispenser: 1. Plug the power cord into the proper electrical outlet. 2. Turn the Power Switch “ON”. The power switch is located at the lower left of the dispenser. Make sure the dispenser door is closed. Push one of the product buttons on the front panel and listen to hear the valve open and close. This confirms that the dispenser is operating. The button panel on the front of most models of dispenser has a power LED which glows green when the dispenser is on. 3. Allow the dispenser to run empty for one hour to achieve a cold temperature before placing product containers in the dispenser. The temperature control has been preset at the factory. You can feel the cold temperature by placing your hand on the top or back wall of the refrigeration compartment. 4. If the dispenser does not appear to be getting cold, check to make sure that it is plugged in and that the power source is active. If the dispenser still does not operate, immediately call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. 7 ... -
Page 8: Loading The Dispenser
LOADING THE DISPENSER Ensure the dispenser has achieved proper operating temperature by running empty for · one hour before loading product to be dispensed. Product being placed inside the refrigeration compartment should be cooler than 41º F or · 5ºC. Some jurisdictions require dairy products to be dispensed from original dairyfilled containers. The product may be transferred from the original dairyfilled containers into clean and sanitized tanks to which delivery tubes are attached. The filled tanks are placed in the refrigerated product compartment. Sanitize your hands or wear clean gloves to load the dispenser. · SureShot Dispensing Systems® Liquid Dispensers are manufactured with four delivery systems: Bags: The product is supplied in sanitary prepackaged bags with attached delivery tubes. The bags are placed in product cases that are placed within the refrigerated product compartment. Bag in Box: The product is supplied in sanitary prepackaged bags in boxes that fit in the refrigerated product compartment. Tanks: The product may be transferred from the original dairyfilled containers into clean and sanitized tanks to which delivery tubes are attached. The filled tanks are placed in the refrigerated product compartment. Stainless steel and plastic tanks are available. Fill in Place: Sanitized tanks may be refilled without removing them from the dispenser. LOADING: Product Bags Sanitize your hands or wear clean gloves to load the dispenser. 1. Place the bagged product in the product case provided with the dispenser. Make sure the bag fitment is positioned so the product delivery tube is inserted through the opening at the bottom front of the case and is perpendicular to the dispensing valve. ... - Page 9 9. While holding the valve door closed with one hand, tighten the knobscrew in a clockwise motion until the door is snug. Do not over tighten the screw. 10. Close the refrigerated product compartment door. 11. Squeeze the product delivery tube just below the valve with all fingertips. 12. PC Dispensers: While squeezing the tube, press the “small” product quantity button on the front door button panel once only. This will cause the valve to operate once and relieve pressure in the tube. Cut Tube SS Dispensers: While squeezing the tube, hold the lever down to relieve pressure in the tube. 13. Use sharp scissors or a sharp knife to carefully cut the product delivery tube at a 45° angle at a maximum length of 5/8” from the bottom of the valve block. Discard the cut portion of the tube. The dispenser is ready for use. 9 ...
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Page 10: Loading Bag In Box
LOADING: Bag in Box Product is supplied in a sanitary prepackaged bag in a box that fits into the refrigerated · product compartment of the dispenser. · Sanitize your hands or wear clean gloves to install the bag in box and delivery tube. 1. Open the door to the refrigerated compartment. 2. Open the valve door by unscrewing the black knob in a counterclockwise motion to loosen the screw. 3. Load the bag in box dairy product into the refrigerated product compartment on the Product Box Ramp, with the product delivery tube facing out to the front and centered in the dispensing valve. 4. Make sure there are no kinks or twists in the product delivery tube. 5. Align the product delivery tube in the central vertical groove of the valve block. Do not pull or stretch the product delivery tube. 6. Close the valve door, making sure the product delivery tube is in the vertical groove and is not kinked or pinched. 7. While holding the valve door closed with one hand, tighten the knobscrew in a clockwise motion until the door is snug. Do not over tighten the screw. 8. Squeeze the product delivery tube just below the valve with all fingertips. 9. PC Dispensers: While squeezing the tube, ... -
Page 11: Loading Product Tanks
LOADING: Product Tanks All product tanks must be cleaned properly, sanitized with an · approved sanitizing solution according to the manufacturer’s specifications, and airdried before they are loaded into dispensers. Follow cleaning instructions on page 22. · Tanks are to be loaded into the dispenser with the power switch ON. Tanks should be filled with chilled product before they are · loaded into the dispenser. Fill to the FULL level with product chilled to 41°F (5°C) or less. · See page 12 for Fill in Place dispensers. 1. Sanitize your hands or wear clean gloves to install product tank, tank cover, and delivery tube. 2. Install the dispensing tube onto the tank spout. To maintain sanitation, do not cut the tube until you are ready to attach it to the tank. Remove the plastic film covering the tube. Cut the tube smoothly, with no jagged edges. Save the other half of the tube for another tank. Push the cut end of the tube onto the outlet spout at the bottom front of the product tank. Push the tube all the way to the top of the spout. Attach a new dispensing tube every time the tank is · cleaned. 3. Open the product compartment door. 4. Open the product dispensing valve door by turning the knob ... -
Page 12: Loading Fill In Place Tanks
LOADING: Fill in Place tanks To Fill or Refill Tanks in Place: 1. Open the front door of the dispenser. 2. Flip up the access door on the top of the dispenser to gain access to the tank lid. 3. Open the lid on the tank to be filled. 4. Fill or Refill the tank to any desired level with product chilled to 41°F / 5°C or less. 5. Close tank lid. 6. Close the top door. 7. Close the dispenser door. 8. Reset: see below PortionControl FillinPlace Dispensers: RESET after refilling tanks To Reset: 1. Select the tank that has been refilled by pressing the product selection button for that tank (e.g. cream) on the button panel. 2. Press the RESET button next to the LCD Display. Continue to press the RESET button until the LCD Reset Display matches the fill level on the tank (0.5 gallon increments). NOTE: · The reset operation must be completed within 3 seconds of selecting the product button. Every press of the RESET button places the timeout feature back to 3 seconds, allowing time to cycle through to the correct level of refill. A beep is heard with each press of the RESET button. When the selected product button’s LED is extinguished, the new refill level is stored in memory. By pressing the button repeatedly, the refill level will cycle through the allowable 0.5 gallon increments. Low tank level is indicated by the slow flashing of the corresponding LED on the button ... -
Page 13: Operating Instructions Portion Control Dispensers
OPERATING INSTRUCTIONS – PortionControlled Dispensers · Make certain all initial SetUp instructions have been followed before operating the dispenser. The product and volume to be dispensed are selected by pressing buttons on the Button · Panel on the front door of the dispenser. · Select buttons as required. Size Selection Power Indicator Light Optional Volume Selection LED – Red Indicator Light Product Selection Button Panel To Dispense Product: 1. Place cup under product delivery tube. 2. Press button on bottom row to select product to be dispensed. 3. Press button on middle row to select an optional volume, if required, e.g. for a specialty drink. 4. Press button on top row to select the product size to be dispensed. NOTE: Most Dairy Dispenser models default to coffee settings. · · Product selections must be made in this order: 1. Bottom Row – Select Product to be dispensed: e.g. milk, cream, skim 2. Middle Row – Select Specialty Product: these are modifier buttons to dispense optional volumes that make specialty drinks to customer specifications 3. Top Row – Select Size of portion to be dispensed: X – extra portion/top up, S – small, M – medium, L – large, XL – extra large Select Buttons: 1. ... -
Page 14: Button Panels
BUTTON PANELS SureShot Dispensing Systems® dispensers provide product when selection buttons on the front door of the dispenser are pushed. PortionControlled SelfServe Dispensers: Push button to deliver 1 product in specified size Push button to deliver 2 products in specified size Push button to deliver up to 3 products, e.g. whole milk, cream, skim milk PortionControlled Dispensers – 1 product: Push button to dispense one of 3 sizes: small medium large Push button to dispense one of 4 sizes: small medium large extralarge PortionControlled Dispensers – 1 product Dual Volumes: Push buttons to dispense one of 4 sizes: 1. Top Row: small medium large extralarge OR Push buttons to dispense one of 4 other sizes 1. Bottom button, then 2. Top Row: small medium large extralarge PortionControlled Dispensers – 2 products: 1. Bottom Row: Select Product to be dispensed, e.g. whole milk, cream 2. Top Row: small, medium, large, extra large PortionControlled Dispensers – 2 products – Dual Volumes: 1. Bottom Row: Select Product to be dispensed, e.g. whole milk, cream 2. OPTIONAL Bottom Center Button for 4 other sizes 3. ... -
Page 15: Indicator Lights
PortionControlled Dispensers – Multiple Combinations: 1. Bottom Row: Select Product, e.g. whole milk, 2% milk, cream 2. Middle Row: add optional volume for specialty products, e.g. latté, cappuccino, espresso 3. Top Row: Select Size: X, S, M, L, XL PortionControlled Dispensers – Multiple Combinations: 1. Bottom Row: Select Product, e.g. whole milk, skim milk, cream 2. Middle Row: add optional volume for specialty products, e.g. latté, cappuccino, espresso 3. Top Row: Select Size: X, S, M, L, XL RED INDICATOR LIGHT The red indicator light (LED) at the top of the dispense buttons indicates which product tank you have selected to dispense product. For dispenser models with Red Indicator Lights, the following options apply: When that LED is flashing, the volume in the product tank is getting low and the product · will soon need refilling or replacement. · If that LED is solid red, the tank is out of product, or is locked out for cleaning. NOTE: Not all dispensers have LEDs. It is an optional feature and is not available on all · dispensers. POWER INDICATOR LIGHT The Power Indicator Light – a red LED labeled “Power” – glows red to indicate that the dispenser power switch is ON. Note: not all dispensers have a Power Indicator Light. 15 ... - Page 16 OPERATING INSTRUCTIONS – SelfServe DISPENSERS Make certain all initial SetUp instructions have been followed before operating the · dispenser. The product and volume to be dispensed are selected by pressing levers on the front of · the dispenser. Dispensers deliver one or two or three products. · To Dispense Product: 1. Place cup under product delivery tube for product desired. 2. Press lever down and hold until desired volume is dispensed. Manually Operated Dispensers (SelfServe): One product: 1. Place cup under delivery tube 2. Press lever down and hold for desired amount Two products: 1. Place cup under desired delivery tube 2. Press lever down and hold for desired amount Three products: 1. Place cup under desired delivery tube 2. Press lever down and hold for desired amount 16 ...
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Page 17: Lcd Display
Temperature: Continuously shows the internal temperature status of the refrigerated product compartment in Celsius or Fahrenheit degrees, at your company’s specifications. The display changes every 3 seconds. Examples: 37F 37 degrees Fahrenheit (blank) refrigeration system off refrigeration system on DEF defrost cycle in progress Operation: Press the button to Select Product. The LCD shows the operational status of that product tank or case: Display Operational Status SureShot 37 F Indicates the dispenser is ready to dispense and the internal compartment temperature is 37°Fahrenheit Case Low Dispensers with LowLevel Indicators will display this message to Tank Low alert users that the product volume in the tank or case is low and will soon need to be refilled or replaced. Product may be dispensed while product is low. Case Empty The product case or tank selected is empty and cannot dispense Tank Empty product TR1 If the valve door is opened and closed, the dispenser resets the TR2 product level for the case or tank dispensed by that valve. This TR3 display shows that the level has been reset for the tank/case displayed. ... -
Page 18: Recommended Cleaning Schedule
CLEANING Do not spray any liquid, such as a cleaner, in or around the valve area. Liquid could damage electrical components located behind the valve. RECOMMENDED CLEANING SCHEDULE: DISPENSER PART FREQUENCY SEE PAGES Catch Tray Daily 18 Splash Guard / Exterior Daily 19 Valve area – Portion Control Daily 18 Valve area – Selfserve Daily 18 Exterior Daily 19 Dispensing valves PC Once a month, or as needed 20 Dispensing valves – Selfserve Once a month, or as needed 21 Product Case Every time valve is cleaned, or as required 22 Product Tank & Lid Every time tank is removed 22 Refrigerated Product Every time a new product bag or tank is 23 Compartment loaded Condenser Every 6 months ... -
Page 19: Cleaning: Exterior Of Dispenser
CLEANING: Exterior of Dispenser NOTE: Do not use any abrasive materials. 1. Use a soft, dry cloth to wipe down the exterior surfaces of the dispenser to maintain the lustre of the stainless steel finish. 2. Wash the stainless steel exterior surfaces of the dispenser with warm, soapy water. 3. Rinse with warm clear water. · If the water is hard, wipe the dispenser dry with a soft cloth to prevent water spotting. Stainless steel polish may be used if it is sprayed on a cloth before the cloth is used to · wipe down the exterior surfaces of the dispenser. · The front of the dispenser should be wiped clean daily. CLEANING: Valve Area & Valves – PortionControlled Dispensers NOTE: The diagrams show a 3 product dispenser. The procedures apply to 1, 2, and 3 product models. The area around the product delivery valve must be kept clean, for proper sanitation and · for the proper delivery of calibrated product amounts. If the valve area is not clean, the valve may stick and not deliver product accurately, or at all. The area around the product delivery valve should be wiped clean daily. · It is necessary to remove the valve from the dispenser and take the valve apart to clean it (we recommend once a month or as needed), but it is an easy process if you follow the steps outlined on the following pages. Valve Spring Retainer Valve Spring Valve Plunger Front Panel Panhead Screw 4x Valve Door – Front Valve Door Knob Screw Flathead Screw 1x Hexhead Cap Screw ... -
Page 20: Cleaning - Dispensing Valve Pc
CLEANING: Remove & Clean Dispensing Valve Assembly – Portion Control Dispensers NOTES: Prepare a container of warm, soapy water before you take the valve apart for cleaning. Be careful not to dislodge the cable during cleaning. 1. Turn the power to the dispenser OFF. 2. Open the dispenser door to the refrigerated product compartment. 3. Remove the product tanks by following the instructions on page12. 4. Remove the catch tray (if applicable) by lifting it up and off. Step 5 5. Remove the 4 panhead screws (+) that secure the front splash panel (valve cover) in place and carefully remove the panel. It is located below the white plastic valves that hold the product dispensing tubes. It is held in place by 4 Phillipshead screws (+). Thoroughly wash the splash panel. 6. Open the valve door: unscrew the black knob in a counterclockwise Step 6 motion. 7. Remove the Phillipshead screw at the top of the metal valve insert. Do not misplace the screw. Wipe clean. 8. Remove the 2 Phillipshead screws at the upper corners of the valve block. Do not misplace the screws. Wipe clean. 9. Gently remove the white valve body, using an even force. Hold the valve carefully with one hand so that the thermistor wire will not be broken or damaged. Step 7 Do not let the valve dangle freely. Hold it in your hands. NOTE: ... -
Page 21: Cleaning - Dispensing Valve - Ss
CLEANING: Remove & Clean the Dispensing Valve Assembly – SelfServe Dispensers NOTES: Prepare a container of warm, soapy water before you take the valve apart for cleaning. Be careful not to dislodge the cable during cleaning. 1. Turn the power to the dispenser OFF. 2. Drain product tanks and remove empty tanks. 3. Open the door to the refrigerated product compartment. 4. Remove the catch tray (if applicable) by lifting it up and off. Step 5 5. Remove the 4 panhead screws (+) that secure the front splash panel/valve cover in place and carefully remove the front splash panel/valve cover. It is located below the white plastic valves that hold the product tubes. It is held in place by 4 Phillipshead screws (+). Thoroughly wash the splash panel. 6. Open the valve door: unscrew the black knob in a counterclockwise motion. Step 7 7. Remove the Phillipshead screw which retains the aluminum insert. Do not misplace the screw. Wipe the insert and screw clean. 8. Remove the 2 Phillipshead screws at the upper corners of the valve block. Do not misplace the screws. 9. Remove the white valve body. Hold the valve carefully with one hand so that the thermistor wire will not be broken or damaged. The steel handle comes off with the valve body. NOTE: The valve body can only be moved the length of the thermistor wire, which is located in the left valve. Step 8 ... -
Page 22: Cleaning: Product Case
CLEANING: Product Case Product cases are units designed to hold the prebagged product. The cases are made of a metal front, back, and bottom, with plastic sides. Cases must be washed by hand according to provincial or state regulations. When washing by hand, a pot brush is recommended. Make sure the case is cleaned each time the valve is cleaned, or more frequently, if required. To clean the product case: 1. Remove the product case from the refrigerated product compartment of the dispenser. 2. Wash with hot, soapy water or an approved sanitary cleaning product, according to provincial or state regulations. 3. Rinse with hot, clear water to remove soap residue. 4. Dry thoroughly. CLEANING: Product Tanks and Lids or Covers Product tanks and covers are made of either stainless steel or plastic. Tanks and covers may be washed in a dishwasher or by hand according to provincial and state regulations. If washing by hand, a pot brush is recommended. Product tanks must be washed and sanitized in a dishwasher or by hand every time the tank is removed from the dispenser and placed in the dispenser. Cleaning requirements may be specified by company policy or local regulation. Comply with their specifications. Tanks for FillinPlace dispensers must be cleaned to your company’s specifications at regular intervals specified by local authority. To clean the product tank: 1. When the product has run out, remove the tank from the dispenser. Remove the product delivery tube from the tank. Discard the tube. Rinse the tank, including the cover, with lukewarm potable water. 2. Place the tank and cover in a hot water wash at a minimum water temperature of 140º F or 60º C. · A good quality general cleaner should be added to the hot wash water at the concentrations recommended by the detergent supplier. Wash thoroughly, using a bottle brush to reach all the corners and crevices. ... -
Page 23: Cleaning - Refrigerated Compartment
CLEANING: Refrigerated Product Compartment of Dispenser Wipe the compartment clean each time a new product bag or tank is loaded. This will remove any condensation that may accumulate within the compartment. 1. Each time a new product bag or tank is loaded, check the refrigerated product compartment for ice buildup. If ice has accumulated in the refrigerated product compartment, gently remove and discard the ice. 2. Wipe the interior down with a soft cloth 3. Dry thoroughly. CLEANING: The Condenser Every 6 months, remove the back panel of the dispenser and inspect the condenser. If necessary, clean the condenser using a vacuum. We suggest a vacuum be used to prevent any damage to the condenser coil. 23 ... -
Page 24: Refrigeration System
REFRIGERATION SYSTEM AND TEMPERATURE ADJUSTMENT REFRIGERATION SYSTEM · The refrigeration system is a hermetically sealed system which uses environmentally friendly R134A refrigerant. If recharging of the system is required, the refrigeration technician should refer to the · SureShot Dispensing Systems® Machine Identification Label located on the left side of the dispenser for details on the quantity of refrigerant used. The condenser is located at the rear of the dispenser behind the back panel. · The evaporator is incorporated within the stainless steel walls of the refrigerated product · compartment, i.e. coldwall evaporation system. · The compressor is located below the refrigerated product compartment and is accessible through the back panel. Refrigerated Compartment Condenser Fan Filter/Dryer Compressor Capillary Tube Refrigeration System 24 ... -
Page 25: Temperature Control Adjustment
TEMPERATURE CONTROL ADJUSTMENT Each SureShot Dispensing Systems® dispenser is preset at our factory to meet your operating standards. These settings should not require adjustment. The temperature in the refrigerated product compartment is set at our factory for normal use in the North American food service industry. The temperature is set to maintain the product within the range of 35ºF to 40ºF (1.6ºC to 4.4ºC). The temperature is controlled by an adjustable thermostat. The adjustment thermostat is located on the circuit board. (See below.) 1. Remove the 4 screws that secure the front splash panel/valve cover in place and carefully remove the front panel cover. It is located below the white plastic valves that hold the product tubes. 2. When this cover is removed, locate the circuit board that has electronic components on it. A red LED light should be (ON) indicating that there is power supplied to the board. 3. Identify which circuit board is installed in the dispenser. The circuit board is one of two styles, a variation of the B16 design or the newer C01008 design. B16 ... -
Page 26: Dispenser Running Too Cold
You can further adjust the for 3 hours. temperature to 9 o’clock. Do not adjust further. If still not warm enough, repeat this procedure. Do not place the refrigeration setting on 00 because this is the OFF position. If, after these adjustments are made, your dispenser is still running too cold, please contact the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602 during your 1year warranty period or a qualified Refrigeration Technician after your warranty period has expired. If The Dispenser Is Running Too Warm: B16 Circuit Boards C01008 Circuit Boards To decrease the temperature or to make it To decrease the temperature or to make it ... -
Page 27: To Reset The Power On The Dispenser
3. Locate the 3 Amp circuit breaker above the Power Control on/off switch. 4. Depress the 3 Amp circuit breaker to make sure it has not popped. No white should be showing. If white is showing on the top of the breaker, it is · tripped. It will make a clicking noise when depressed. · 5. Turn back ON the Power Control ON/OFF switch. MAINTENANCE General Maintenance · Gently remove ice buildup, if any ice forms. Ice buildup could indicate an improper temperature setting or an improperly sealed door. If the dispenser has accumulated ice or frost at the top of the refrigerated product compartment, it is best to remove it by hand during a defrost cycle, which runs automatically and will be indicated on the LCD display panel. Forming ice does not necessarily mean the temperature of the product is too cold. Ice may be removed during a product change: unplug the dispenser. Leave the door open for about 15 minutes to allow the ice to soften. Remove the ice by hand. If a temperature adjustment is required, follow the instructions on page 25. If further assistance is required, contact the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. If you have difficulty closing the door, check for ice buildup and remove to ensure proper · operation. Check the door gaskets, to ensure there are no cuts or gaps. The door must close tightly · to ensure proper refrigeration. Check the operation of the fan, being careful not to cut or injure fingers. The fan is located on the right side of the dispenser, behind the front panel (See page 25). If the fan is not operating, call SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602 for assistance. Warning: Keep the dispenser level at all times. Do not tip the dispenser while it is operating. Tipping will damage the compressor and prevent proper operation of the refrigeration system. 27 ... -
Page 28: Circuit Board, B16
ELECTRICAL SYSTEM LCD Display Power ON/OFF Valve Circuit Breaker Circuit Board 28 ... -
Page 29: Wiring Diagram
WIRING DIAGRAM: Fan EMI1 Switch 3 amp Brn Yel Brn Breaker Org Yel Blu CB1 Blu Blu TRANS1 P1 Quick Connec ts Blk L 120V Gnd Wht 1 Phase N PCB1 ACIN TEMP CASESWITCHES Org CT IN GND GND1 2 3 Wht Blk Yel ... -
Page 30: No Power At The Plug
2. Make sure there is product – milk, cream, etc – in the product compartment. 3. Make sure the product dispensing tube from the product tank is clear of blockage and is properly aligned in the valve with no twists or kinks and is not pinched off. 4. Make sure the valve door is closed. 5. Check the valve area and the valves to make sure they are clean. NOTE: most problems are caused by dirty, sticky valves. To clean, see pages 18, 20, 21. 6. Turn off the dispenser, wait 10 seconds, then turn the dispenser back on to reset the microcontroller. 7. Check the temperature inside the refrigerated product compartment, to make sure it is within the temperature range of 35ºF. to 40ºF. (1.6ºC to 4.4ºC.) If the dispenser is running cold, it could form ice which may interfere with the flow of product. If a temperature adjustment is required, see page 25. If further assistance is required, contact the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. 8. Check to ensure that the red power indicator light on the button panel is on. If the power indicator light is not on, check the circuit breaker (See page 4). To check the Circuit Breaker: Confirm that the Circuit Breaker on the lower left front side of the dispenser has not tripped out. If it has, turn OFF the dispenser, reset the circuit breaker by gently pushing it in once to reset it – push in at the top of the breaker until no white is showing. Then, turn the power back ON. 30 ... - Page 31 9. Ensure that the program switch located on the lower left side of the circuit board is in the “up” position and that the red LED located next to it is OFF. 10. If there is still no product dispensed, call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. The dispenser is not 1. Wrong dairy product is being dispensed – for example, dispensing the proper skim is in the cream slot. Review how the dispenser amount of product operates. 2. Check to ensure that the system is reset properly. See page 27. 3. Make sure that the product delivery tube is inserted in the valve correctly since incorrect placement can affect product delivery. See page 8. 4. Check to ensure that valve and valve area are clean. 5. Make sure the valve door is not being opened before the product bag or tank is empty. 6. Make sure product tanks are filled to the required level. 7. Check to see if the refrigeration unit is too cold or too warm. Ice may interfere with product flow. Check the temperature of the product to ensure that it is approximately 38ºF or 3.3ºC. Note: Temperature affects the flow of cream and some other liquids. Ice may interfere with flow. 8. Check the refrigeration temperature. Ice may affect ...
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Page 32: Valve Is Sticky
SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602 for assistance. 10. If your dispenser has a reset button, follow the reset procedure on page 12. Valve is sticky 1. A sticky valve is usually caused by product buildup on the valve. The problem is corrected by cleaning the valve. See Instructions on pages 20, 21. 2. If this doesn't correct the problem, call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. Valve door is broken This indicates the door hinge is broken. The hinge is in two parts: hooks, pins. 1. Hooks: If either or both of the plastic “hooked” areas of the hinge are missing, the door section valve assembly is broken and must be replaced. Contact SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602 for replacements. 2. Pins: If either or both plastic “pins” are missing from the hinge area, the body section of the valve is broken and must be replaced. Contact SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602 for replacements. Dispenser is unusually 1. Make sure any vents at the top and back of the ... -
Page 33: Dispenser Is Warm On Interior
7. Check to ensure the fan is operating. Remove the front panel and observe the fan on the right side of the dispenser, in front of the compressor and behind the circuit board. (See page 24) Do a visual inspection only. Be careful not to injure fingers by sticking them in the fan. If the fan is not running, call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. 8. If the problem is still not solved, call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. Dispenser is too cold 1. Check product temperature. If temperature adjustment (if dairy product is at is required, follow instructions on page 25. least 34° or less for 2. Call SureShot Dispensing Systems® Technical longer than an hour) Assistance Center at 18887779990 or 19028659602. Frost build up in the 1. Check the temperature inside the refrigerated product refrigeration compartment, to make sure it is within the temperature compartment range of 35ºF to 40ºF (1.6ºC to 4.4ºC). If the dispenser is running cold, it could form ice. 2. If the dispenser has accumulated ice or frost at the top of the compartment, it is best to remove it during a defrost cycle, which runs automatically and will be indicated on the LCD display panel. Forming ice does not necessarily mean the temperature of the product is too cold. If ... -
Page 34: Dispenser Is Leaking Product
4. If a temperature adjustment is required, follow the instructions on page 25. If further assistance is required, contact the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. Dispenser is leaking 1. Make sure the valve door is closed securely and its product knob screw is tightened properly. 2. Make sure the product dispensing tube is properly aligned in the centre of the delivery valve. 3. Check the tube for cracks or disfiguration. If the tube is cracked or disfigured, replace it. See pages 11 & 12. 4. Check the valve to make sure that it is not dirty. If required, clean the valve following instructions on pages 20 & 21. 5. Check to ensure that the plunger and valve assembly are correct. Ensure that the spring is properly seated in the spring retainer. Dispenser is not level 1. Check to make sure all four legs at the bottom corners of the dispenser are in place. 2. Tighten any legs that are loose. 3. Make sure the legs are not bent. 4. Replace any bent or missing legs. Replacement legs may be obtained by contacting SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. ... -
Page 35: Red Warning Light Is Flashing
Red warning light at the NOTE: The flashing red light is a warning light to indicate top of the product that the volume in the product case or tank is getting low and selection button is the product will need to be replaced or refilled soon. A solid flashing red warning light indicates the product has run out and must be refilled of replaced. The light is an optional feature and may not be found on all dispensers. 1. Open the valve door. 2. Replace or refill the product case or tank. See page 11. The light should stop flashing or go out. 3. If the light continues, call the SureShot Dispensing Systems® Technical Assistance Center at 18887779990 or 19028659602. If these instructions do not correct your problem or if you have other problems, contact: SureShot Dispensing Systems® Technical Assistance Center 18887779990 or 19028659602 NOTE: The Product Identification Label on the left side of each dispenser includes the contact telephone number for SureShot Dispensing Systems®. Refer to the Serial Number and the Model Number on the label when calling SureShot Dispensing Systems®. These numbers are crucial to helping us provide prompt and effective service. This will save you time. 35 ... -
Page 36: Warranty
USA AND CANADA WARRANTY This dispenser is covered by a one (1) year onsite warranty, unless otherwise specified. All dispensing equipment manufactured by A.C. Dispensing Equipment Inc. is warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. A.C. Dispensing Equipment Inc.'s obligation under this warranty is limited to the repair of defects as outlined by an A.C. Dispensing Equipment Inc. factoryauthorized service agency or one of its subservice agencies. This ...
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