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Summary of Contents for SureShot IntelliShot 2.0
- Page 1 IntelliShot 2.0 REFRIGERATED DAIRY DISPENSER MODELS AC110-V2, AC220-V2 & AC320-V2 OPERATIONS MANUAL [Type text] D-19-291-1 Rev. J...
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Page 3: Table Of Contents
TABLE OF CONTENTS Using a Bag Stopper to Remove a Partially INTRODUCTION ..........7 Filled Dairy Bag (Optional Part) ....23 MAIN EXTERIOR COMPONENTS ....7 Refillable Product Tank ......24 MAIN INTERIOR COMPONENTS ....8 Removing a Product Tank ......26 SPECIFICATIONS .......... - Page 4 Figure 7: Three product dispenser button panel ..................13 Figure 8: Two product dispenser display in normal operating mode ............14 Figure 9: SureShot symbol ......................... 15 Figure 10: Temperature high notification ....................15 Figure 11: Cleaning warning ........................15 Figure 12: Cleaning required........................
- Page 5 Figure 14: Level sensor disabled notification .................... 16 Figure 15: Button panel locked indicator ....................16 Figure 16: Door open notification ......................16 Figure 17: Product low notification ......................17 Figure 18: Calibration countdown ......................17 Figure 19: Calibration required notification and calibration pop up alert ..........17 Figure 20: Cleaning warning notification ....................
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Page 6: List Of Tables
Figure 62: Network settings icon ....................... 33 Figure 63: Network page ..........................33 Figure 64: Drink counts icon ........................33 Figure 65: Drink counts page ........................34 Figure 66: Drink counts by beverage type, shot quantity and product/cup size ........34 Figure 67: Recipe icon .......................... -
Page 7: Introduction
Figure 1: Main exterior components of model AC110-V2 (Product Tank) Notification light (location may vary) Dispenser door Button panel Dispense points Front panel Power switch Circuit breaker Cup guide (optional) Catch tray (optional) Figure 2: Main exterior components of model AC220-V2 (Product Case) IntelliShot 2.0: Operations Manual Page 7... -
Page 8: Main Interior Components
Dispenser flip lid Product tank flip lid Dispenser Door 2.5-gallon tank 1.5-gallon tanks Door gasket Valve inserts Float in each tank DO NOT DISCARD Figure 4: Main interior components of model AC320-V2 (Product Tank) IntelliShot 2.0: Operations Manual Page 8... -
Page 9: Specifications
& Canada) or +1 902 865 9602 for a Return Material Authorization (RMA) number. No returns will be accepted without prior approval. 2. A.C. Dispensing Equipment Inc. (SureShot Solutions) will then contact the shipping company to retrieve and return the damaged goods to our facility. -
Page 10: Setting Up The Dispenser
The power cord has a 3-prong attachment plug. This plug is designed to fit a receptacle with provisions for a grounding stud. The dispenser must be operated on grounded electrical wiring at all times. Failure to do so will void the warranty. IntelliShot 2.0: Operations Manual Page 10... -
Page 11: Tools For Setup And Maintenance
2. Plug the other end of the cord into a 3-prong, grounded electrical outlet. Turn on the dispenser. The power switch is located on the lower left side of the dispenser. When the dispenser is turned on, the fan will start and the display will light up. IntelliShot 2.0: Operations Manual Page 11... -
Page 12: Setting The Language
(all models) and bag types (models with product cases) which could impact dispense accuracy. Refer to Calibration Required under the Notifications section and the Calibration section in this manual for instructions. IntelliShot 2.0: Operations Manual Page 12... -
Page 13: Operating The Dispenser
Cup size buttons Lock button Beverage type buttons Back button Shot quantity buttons Product buttons Product ID magnets (if applicable) Figure 7: Three product dispenser button panel (Button panel may not be exactly as shown.) IntelliShot 2.0: Operations Manual Page 13... -
Page 14: Figure 8: Two Product Dispenser Display In Normal Operating Mode
In some cases, the cup size buttons or shot quantity buttons are also the product buttons. Not all dispensers have beverage type buttons, product buttons, or cup size/shot quantity buttons. IntelliShot 2.0: Operations Manual Page 14... -
Page 15: Notifications
NOTIFICATIONS The notification light on the door (SureShot symbol) will change color and flash if the dispenser needs attention. If there is more than one alert, the notification light will flash in the color of the most critical issue and the door display will show each notification in the color relevant to the level of importance. -
Page 16: Level Sensor
SENSOR COMM ERROR or LEVEL SENSOR ERROR is shown in the display. If the error does not clear after five minutes, turn off the dispenser and then turn it back on. If the error persists, contact SureShot Solutions Technical Assistance Center. -
Page 17: Figure 17: Product Low Notification
Cleaning Warning (models with product tanks): Product tanks must be cleaned every 72 hours. If the cleaning warning feature is enabled, the notification light (SureShot symbol) will begin flashing yellow and a CLEANING WARNING along with a 24-hour countdown will appear in the display 24 hours before the cleaning lockout. -
Page 18: Loading Product
SureShot dispensers are designed to accommodate two types of product packaging. Product may be packaged in a single-use 10L, 2.5G, or 5L prefilled bag (installed in a SureShot product case) or product is poured from its original packaging into a SureShot refillable tank. -
Page 19: Prefilled Dairy Bags (Product Case)
If unsure, please contact SureShot technical assistance for guidance. The bag type received must match the bag type selected in the software for dispense accuracy. -
Page 20: Figure 26: Product Case With Dairy Bag Installed
Top ring of bag fitment Product case floor Lower ring, do not use Figure 29: Top ring of bag fitment must be resting on product case floor IntelliShot 2.0: Operations Manual Page 20... -
Page 21: Figure 30: Removing The Valve Insert
15. Fold up the tube, pinching it just below the valve, and push in the plunger a couple of times to move product from the tube into the bag. This will prevent spraying when the tube is cut. IntelliShot 2.0: Operations Manual Page 21... -
Page 22: Figure 33: Cut The Tube
(e.g., 2.4L). This information is required when reloading a partially filled bag for accurate dispense amounts. For models with a dairy bag stopper refer to the instructions for Using a Dairy Bag Stopper to Remove a Partially Filled Dairy Bag. IntelliShot 2.0: Operations Manual Page 22... -
Page 23: Removing An Empty Dairy Bag
Line up the groove on the top of the stopper with the edge of the product case opening and ensure it locks into place. Groove at the top Bag stopper of the stopper locked into place with edge of product case Figure 37: Shorten stopper and lock into place IntelliShot 2.0: Operations Manual Page 23... -
Page 24: Refillable Product Tank
7. Remove the product case. Refillable Product Tank Prechilled product is poured from its original packaging into a SureShot refillable tank. Once product has been added to a tank, the level sensor will automatically detect the level of product in the tank. -
Page 25: Figure 41: Installing The Tube On The Tank Spout
3. Install a SureShot 2-inch (5.08 cm) white dispense tube onto the spout of a clean, sanitized tank by pushing the end of the tube fully onto the spout. For dispense accuracy, only use SureShot 2- inch (5.08 cm) white dispense tubes. -
Page 26: Removing A Product Tank
5. Remove and discard the tube and any residual product. 6. Clean the product tank, float, and tank lid. DO NOT LOSE FLOAT. Refer to the Product Tank section under Cleaning the Dispenser in this manual for cleaning instructions. IntelliShot 2.0: Operations Manual Page 26... -
Page 27: Dispensing Product
To return to the previous screen select the back button or press the home button to return to dispense mode. All changes must be saved by pressing the button or they will be lost. IntelliShot 2.0: Operations Manual Page 27... -
Page 28: Calibration
Figure 50: Select product to calibrate 6. Set a scale to grams. 7. Place an empty cup on the scale and zero/tare the scale. IntelliShot 2.0: Operations Manual Page 28... -
Page 29: Figure 51: First Calibration Test Expected Weight
To return to the previous screen select the back button. Calibration complete Last calibrated or message calibration countdown Figure 53: Calibration complete IntelliShot 2.0: Operations Manual Page 29... -
Page 30: Refrigeration
1. Press and hold the settings button for 1-2 seconds to enter the settings page. 2. Press the left or right navigation button repeatedly until the refrigeration icon is highlighted. 3. Press and hold the settings button again for one second. IntelliShot 2.0: Operations Manual Page 30... -
Page 31: Figure 56: Refrigeration Setting Row
The top title of the page will change to read Refrigeration – Saved. To return to the previous screen select the back button or press the home button to return to dispense mode. IntelliShot 2.0: Operations Manual Page 31... -
Page 32: Products
Text at the top of the display will show Products – Saved. Figure 61: Product changed confirmation To return to the previous screen select the back button or press the home button to return to dispense mode. IntelliShot 2.0: Operations Manual Page 32... -
Page 33: Network Settings
1. Press and hold the settings button for 1-2 seconds to enter the settings page. 2. Press the left or right navigation button repeatedly until the drink counts icon is highlighted. Figure 64: Drink counts icon IntelliShot 2.0: Operations Manual Page 33... -
Page 34: Recipe
2. Press the left or right navigation button repeatedly until the recipe icon is highlighted. Press button. Figure 67: Recipe icon 3. Select a beverage type button (if applicable) followed by a product/cup size button or a shot quantity button. Figure 68: Recipe page IntelliShot 2.0: Operations Manual Page 34... -
Page 35: User Options
(e.g., only dispensers using product tanks include the cleaning warning and cleaning lockout features). 1. Press and hold the settings button for 1-2 seconds to enter the settings page. IntelliShot 2.0: Operations Manual Page 35... -
Page 36: Language
The door sensor prevents accidental dispensing when the door is open. If DOOR OPEN in the display (highlighted yellow) does not automatically turn off when the door is closed, product will not dispense. This could indicate a faulty door sensor. Contact SureShot Solutions Technical Assistance Centre for help. -
Page 37: Drink Counts
1-10 seconds. The default setting is off. Low Level Once the amount of product remaining reaches 500 ml (default) the dispenser’s notification light will flash yellow. The low-level amount can be changed to 300, 500, 750 or 1000 ml. IntelliShot 2.0: Operations Manual Page 37... -
Page 38: System Settings
If Save was selected in the previous step, the display will show System 6. Press the Settings – Saved. 7. To return to the previous screen select the back button or press the home button to return to dispense mode. IntelliShot 2.0: Operations Manual Page 38... -
Page 39: Software Updates
Software Updates Software updates are completed using a standard USB stick with a minimum of 2MB of storage capacity. Updated software is available from SureShot Solutions via email or your corporate web portal. Updating the software will reset the calibration, products, drink counts, and recipe settings to factory defaults. -
Page 40: Driver(S) Update
Solenoid(Right), Refrigeration, and Level Sensor (models with product tanks) will appear with Passed or Failed next to each. 5. If a driver update fails, there could be an issue with the circuit board. The SureShot Technical Assistance Centre will provide further direction. -
Page 41: Adjust Product Level
6. To return to the previous screen select the back button or press the home button to return to dispense mode. Logs This feature is only to be used under the guidance of a SureShot Solutions representative. The logs feature is used to export data logged by the dispenser. Refrigeration Defaults This feature is only to be used under the guidance of a SureShot Solutions representative. -
Page 42: Diagnostics
Press the right navigation button or the button to view the compressor run time. This diagnostic tool will provide a service technician with compressor performance data for the last five cycles. Figure 81: Compressor performance data IntelliShot 2.0: Operations Manual Page 42... -
Page 43: Door
2. Press the left or right navigation button until the level sensor icon is highlighted. Figure 83: Level sensor icon 3. Press the button. 4. When the level sensor is working correctly the status message will show OK. Figure 84: Level sensor page IntelliShot 2.0: Operations Manual Page 43... -
Page 44: Level Sensor Disabled
2-6 to reset the product up to two more times. If the issue is still present after 3 reset attempts, turn off the dispenser and then turn it back on. If the issue persists, contact the SureShot Solutions Technical Assistance Center. IntelliShot 2.0: Operations Manual... -
Page 45: Cleaning The Dispenser
Exterior and Dispenser Door 1. Press and hold the lock button on the button panel until the display shows LOCKED and the SureShot symbol is solid yellow. This will prevent accidentally dispensing product while cleaning the dispenser door. 2. Wipe plastic exterior surfaces using a soft cloth dampened with warm, clean, and soapy water. -
Page 46: Cup Guide (Optional Part)
7. Wipe using a soft cloth dampened with warm, clean water. 8. Dry thoroughly with a soft cloth. 9. Load the product case with either a full bag or the previous bag into the product compartment. 10. Close dispenser door. IntelliShot 2.0: Operations Manual Page 46... -
Page 47: Product Tank, Float, Lid, And Product
Before taking the valve assembly apart, prepare containers of: • Warm, clean, and soapy wash water. • Warm, clean rinse water. • Approved sanitizing agent. 1. Turn off the dispenser. 2. Open the dispenser door. IntelliShot 2.0: Operations Manual Page 47... -
Page 48: Level Sensors
3. Very gently wipe each sensor using a soft cloth dampened with warm, clean water. PLEASE NOTE: The level sensors are delicate therefore gentle finger pressure is necessary. 4. Gently wipe each sensor using a dry, soft cloth. 5. Close the dispenser flip lid. 6. Close dispenser door. IntelliShot 2.0: Operations Manual Page 48... -
Page 49: Condenser And Evaporator
6. Gently wipe the evaporator enclosure with a clean, damp cloth. 7. Gently wipe the evaporator enclosure with a clean, dry cloth. 8. Reinstall the foam insert, upper and lower back panels. 9. Plug in the dispenser and turn it on. IntelliShot 2.0: Operations Manual Page 49... -
Page 50: Tanks)
1. Clean the exterior of the dispenser, product compartment, product case(s), tank(s) and valve assembly. 2. Plug in the dispenser. 3. Turn on the dispenser. Wait 3-4 hours for the product compartment to cool. 4. Load product into the dispenser. 5. Calibrate the dispenser. IntelliShot 2.0: Operations Manual Page 50... -
Page 51: Troubleshooting
TROUBLESHOOTING If the troubleshooting instructions do not correct the problem, contact the SureShot Solutions Technical Assistance Center at 888 777-9990 (USA & Canada) or +1 902 865 9602. Problem Action Dispenser does not turn Verify the following: 1. The dispenser is plugged into an active power source. If power source does not have power, have a qualified person check the facility’s fuse... - Page 52 2. The condensation overflow drain hose is located just behind the front right leg. Wipe up any water that may have come from this area. IntelliShot 2.0: Operations Manual Page 52...
- Page 53 Default setting is 6. If it’s slightly too warm increase the setting by one, or if it’s slightly too cold decrease the setting by one. Wait 24 hours before making another adjustment. IntelliShot 2.0: Operations Manual Page 53...
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Page 54: Service And Warranty
The serial number and model number of your dispenser are located on the product identification label on the inside of the dispenser. Please refer to these numbers when contacting the SureShot Solutions Technical Assistance Center. These numbers are crucial in helping us provide prompt and effective service. -
Page 55: Time Period
3. Our Technical Assistance Center staff will discuss the issue with you and, if necessary, dispatch a technician to your location for repairs. If after-hours or emergency assistance is required, A.C. Dispensing Equipment Inc. will not be responsible for any additional charges. IntelliShot 2.0: USA and Canada Warranty... - Page 56 THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS AND CONSTITUTES THE ENTIRE LIABILITY OF A.C. DISPENSING EQUIPMENT INC. IN NO EVENT DOES THE LIMITED WARRANTY EXTEND BEYOND THE TERMS STATED HEREIN. IntelliShot 2.0: USA and Canada Warranty...
- Page 58 A.C. Dispensing Equipment Inc. 100 Dispensing Way Lower Sackville, Nova Scotia B4C 4H2 CANADA 888 777-9990 (USA & Canada) or +1 902 865 9602 www.sureshotsolutions.com...
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