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Using Avaya Room Camera RC212 and
Avaya Room Camera RC220
Release 1.1
Issue 2
December 2024

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Summary of Contents for Avaya RC212

  • Page 1 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Release 1.1 Issue 2 December 2024...
  • Page 2 Avaya can be a criminal, as well as a civil offense or offered within them. Avaya does not guarantee that these links will under the applicable law.
  • Page 3 Support website: https://support.avaya.com (or such successor site Use only the Avaya approved Limited Power Source power supplies as designated by Avaya), scroll to the bottom of the page, and select specified for this product. Contact Avaya Support. Trademarks Regulatory Statements The trademarks, logos and service marks (“Marks”) displayed in this...
  • Page 4: Table Of Contents

    Contents Chapter 1: Introduction...................... 6 .......................... 6 Purpose ........................ 6 Change history Chapter 2: Overview.........................  7 ........ 7 Avaya Room Camera RC212 and Avaya Room Camera RC220 overview .......................... 8 Features .......................... 8 Package list .................. 9 Avaya Room Camera RC212 dimensions ................ 10 Avaya Room Camera RC220 dimensions ................ 12...
  • Page 5 Avaya Documentation Center navigation .............  69 Finding documents on the Avaya Support website .......................... 69 Support ................ 69 Using the Avaya InSite Knowledge Base December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 6: Chapter 1: Introduction

    Purpose This document describes how to use Avaya Room Camera RC212 and Avaya Room Camera RC220 features and is for individuals who set up and use these cameras with Avaya Room System C100 Series codecs in conference rooms. Change history...
  • Page 7: Chapter 2: Overview

    Avaya Room Camera RC212 and Avaya Room Camera RC220 overview Avaya Room Camera RC212 is the first in the series and is an ultra-wide-angle camera with 72.5° field of view (FOV), 12x optical zoom, and 16x digital zoom. Avaya Room Camera RC220 is an ultra-wide-angle camera with 60.7°...
  • Page 8: Features

    Overview Features Avaya Room Camera RC212 and Avaya Room Camera RC220 provide the following features: Feature Description 1080P Full HD A 1/2.8-inch high-quality HD CMOS sensor with 2.07 million pixels supports high-quality images with a maximum resolution of 1920x1080. AI tracking...
  • Page 9: Avaya Room Camera Rc212 Dimensions

    1.5 mm RJ45-DIN8 RS232 camera control cable 3 m HDMI cable Wall mount Avaya Room Camera RC212 dimensions The following images show Avaya Room Camera RC212 dimensions. The images are not at 1:1 scale and the measures are in millimeters. Front view Ø70.7...
  • Page 10: Avaya Room Camera Rc220 Dimensions

    Ø5 1/4 20UNC Avaya Room Camera RC220 dimensions The following images show Avaya Room Camera RC220 dimensions. The images are not at 1:1 scale and the measures are in millimeters. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220...
  • Page 11 Avaya Room Camera RC220 dimensions Front view Ø70.7 STANDBY POWER Side view December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 12: Avaya Room Camera Rc212 Physical Layout

    Ø100 Ø5 1/4 20UNC Avaya Room Camera RC212 physical layout The following images and table give an overview of the Avaya Room Camera RC212 physical layout: STANDBY POWER December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220...
  • Page 13 System Select switch RS485 port RS232 IN port RS232 OUT port LAN port HDMI port 3G-SDI port USB port DC 12V port Power switch December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 14: Avaya Room Camera Rc220 Physical Layout

    Overview Avaya Room Camera RC220 physical layout The following images and table give an overview of the Avaya Room Camera RC220 physical layout: STANDBY POWER SYSTEM SELECT RS485 LINE IN LINE OUT IN RS232 OUT DC 12V HDMI 3G-SDI USB 3.0...
  • Page 15: Remote Control

    DC 12V port Power switch Remote control Avaya Room Camera RC212 and Avaya Room Camera RC220 support a remote control unit. The following image shows the camera remote control. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220...
  • Page 16 Return Press the Return button to return to the previous menu or exit the OSD menu. Table continues… December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 17 This function is available in Auto Exposure mode. P/T RST When you press the P/T RST button, the camera performs pan and tilt calibration. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 18: Assigning A Camera To The Remote Control Camera Select Buttons

    You can manually set the HDMI and 3G SDI video resolution and frame rate values on the System Select rotary switch on the camera back panel. The camera uses manually set resolution values December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 19: Audio Input And Output Pinout

    Audio input and output pinout The following table shows audio input and output pinout: Connection type Ring Sleeve Input Left Right Ground Output Left Right Ground December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 20: Safety Guidelines

    Safety guidelines Observe the following safety guidelines when setting up and using the camera: • You must ensure the security of administrator and user access to the camera. Avaya recommends changing the default administrator password during the installation process. • When installing and using the camera, follow all electrical safety regulations applicable in your country or region.
  • Page 21: Chapter 3: Initial Setup And Connectivity

    Chapter 3: Initial setup and connectivity Installation checklist The following checklist lists the actions that you must perform to install Avaya Room Camera RC212 or Avaya Room Camera RC220 and provides links to the corresponding procedures: Task Reference Place the camera at a suitable...
  • Page 22: Wall Mount

    Initial setup and connectivity Wall Mount Ceiling Mount December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 23: Connecting And Powering On The Camera

    Ensure that you use the power adapter that comes with the camera and that the power source is accessible. Procedure 1. Connect all necessary cables to the corresponding ports on the camera. The following image shows Avaya Room Camera RC212 cable ports: 3.5mm audio cable 3.5mm audio cable RS485 cable...
  • Page 24 After the calibration, the camera returns to the Pan-Tilt-Zoom (PTZ) preset 0 position if configured. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 25: Chapter 4: Camera Configuration In The Osd Menu

    You can change the language of the OSD menu before configuring the camera settings. Procedure 1. On the main menu, go to the Language setting. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 26: Configuring Display And Video Settings

    • On: The video image freezes at the last frame of the previous PTZ position when the camera moves to another PTZ preset position. The video image resumes when the camera fully takes the new position. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 27: Configuring Pan, Tilt, And Zoom

    • Off: To disable auto focus distance limit. 5. If you enabled auto focus limit, for the Near Limit setting, select the near distance limit to focus the camera. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 28 You might have video quality issues if you zoom in too far from the camera sensor. 13. Select Back to return to the main menu. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 29: Configuring Exposure

    (DRC). This setting is available when the DRC mode is set to Manual. The DRC setting reduces the dynamic image range by taking out the darkest and lightest parts. Table continues… December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 30 Select the amount of time per second per frame during which the camera sensor is exposed to light. This setting is available in Manual and Shutter Priority modes. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 31: Configuring Color Settings

    Select a color temperature value in Kelvins (K). A higher color temperature corresponds to cooler, more bluish shades. This setting is available in Temp mode. Table continues… December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 32: Configuring Image Settings

    • Manual: You can manually adjust the sharpness level. 6. If you selected Manual mode, for the Sharpness setting, select the level of image sharpness. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 33 14. If you enabled PF Correction mode, for the PF Correction Level setting, select the level of PF correction. 15. Select Back to return to the main menu. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 34: Configuring Network Settings

    • HOST: To enable the USB 3.0 Host function for receiving data. 10. For the DHCP setting, select one of the following options: • On: To use a dynamic IP address assignment. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 35: Viewing Camera Details

    1. On the main menu, select Default. 2. For the Default setting, press Home on the remote control. 3. Select Back to return to the main menu. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 36: Chapter 5: Camera Configuration In The Web Interface

    The web interface Home page has the following areas: • The video frame for real-time monitoring. • The side pane with menu options and parameters to customize the camera settings. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 37: Accessing The Web Interface

    1. In the web interface side pane, scroll down to the Language list. 2. From the Language list, select the web interface language. The web interface language changes automatically. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 38: Changing The Web Interface Password

    4. In the Tilt Speed field, type a value to determine how quickly the camera moves up and down. 5. In the Zoom Speed field, type a value to determine how quickly the camera zooms in and out. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 39: Saving The Presets For Pan, Tilt, And Zoom

    2. On the Audio Settings page, from the Audio Switch list, select one of the following options: • On: To enable the audio channel. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 40: Configuring Video Settings

    You can use this encode level for older mobile devices. • mainprofile: To use an enhanced form of encoding to obtain a higher video quality with a smaller file size. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 41 • VBR (Variable Bit Rate): A video codec adjusts the encoding speed based on the preset speed to get the best image quality. 11. Repeat the steps to configure video settings in the Second Stream section. 12. Click Submit. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 42: Image Configuration

    This setting is available in Auto and AAE modes. Bright Use the slider to adjust the level of brightness. This setting is available in Bright mode. Table continues… December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 43 Select the amount of time per second per frame during which the camera sensor is exposed to light. This setting is available in Manual and SAE modes. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 44: Configuring Color Settings

    Use the slider to select a value for the blue and green color range. This setting is available in Manual and One Push modes. Table continues… December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 45: Configuring Image Settings

    7. For the Gamma Mode setting, select one of the following options: • Auto: The camera automatically determines the gamma value. • Manual: You can manually select the gamma value. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 46: Configuring Auto Focus Settings

    • Off: To disable auto focus distance limit. 6. If you enabled auto focus limit, for the Near Limit setting, select the near distance limit to focus the camera. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 47: Configuring Noise Reduction

    Procedure 1. In the web interface side pane, click Image. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 48: Network Configuration

    You can change the default port numbers that the camera uses to communicate with other devices through RTSP, TCP/IP, and UDP protocols to enhance network security. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 49: Configuring Rtmp Settings

    You can enable and use SRT to optimize video streaming performance in unpredictable networks. The SRT protocol December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 50 SRT listener when establishing a connection. The maximum value length is 512 characters. The stream ID starts with the following executable specification characters: #!. 12. Click Submit. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 51: Configuring Rtsp Authentication

    You can reduce the network traffic by enabling multicasting in this case as the camera sends only one copy of the video stream using the specified IP address. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 52: Configuring Freed Settings

    The camera displays the time that you configure with other metadata if you enable video overlay. Before streaming your video, you must ensure that the time is set correctly so that remote participants can see each other's time zones. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 53: Configuring Ndi Settings

    Local Device Channel field, type the name of the NDI device channel. 5. In the NDI ® Receive Group field, type the name of the group that can receive the device channel. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 54: Configuring Overlay Settings

    2. To display the current time on top of the video, select the Time Enable check box. 3. To display the title on top of the video, select the Title Enable check box. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 55: Viewing Camera Details

    1. In the web interface side pane, click System. 2. On the Initialize tab, click Factory Default. 3. In the confirmation window, click OK. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 56: Rebooting The Camera Software

    3. In the confirmation window, click OK. Downloading the upgrade file About this task Download the latest upgrade file for the camera software from the Avaya Support site. After downloading, upload the file to the web interface to apply the updates. Before you begin •...
  • Page 57: Updating The Camera Software

    Updating the camera software About this task On the web interface, upload the upgrade file that you downloaded from the Avaya Support site to update the camera software. You can upload only .img files. After uploading the file, the camera updates and reboots automatically.
  • Page 58: Chapter 6: Ai Tracking

    You can switch between Presenter, Auto Frame, and Zone modes to track a person, a group of people, or one of the predefined zones. For more advanced mode settings, access the camera web interface. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 59: Configuring Presenter Mode From The Web Interface

    3. From the Mode list, select Presenter. 4. (Optional) To display a green frame around a detected person, from the Humanoid frame list, select Default. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 60: Configuring Zone Mode From The Web Interface

    The web interface automatically saves the AI tracking configuration as you change the settings. Procedure 1. In the web interface side pane, scroll down to the Tracking section. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 61: Enabling Auto Frame Mode From The Web Interface

    1. In the web interface side pane, scroll down to the Tracking section. 2. In the Tracking section, from the Mode list, select Auto Frame. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 62: Managing Ai Tracking With The Remote Control

    3. On the remote control, press the Home button to confirm your selection. 4. Press F4 to exit the AI tracking menu. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 63: Chapter 7: Rs232 Interface

    Receive Data (RxD), receives bytes into the device. Ground (GND), ground connection. IR OUT No Connection (NC) The following table shows the correspondence between RS232 and DB-9: December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 64 RS232 interface The following table shows the correspondence between RS232 and a mini-DIN connector: December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 65: Chapter 8: Troubleshooting

    3. Disconnect the network for the camera and computer, then connect both the devices to the network separately. 4. Reset the computer IP address to ensure a clean connection. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 66: The Remote And Serial Port Controls Do Not Connect To The Camera

    4. Verify and adjust the protocol, IP address, and baud rate settings on the camera to match the serial port settings. 5. Ensure that the network devices are securely connected and that there are no loose connections or damaged cables. December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 67: Chapter 9: Resources

    Chapter 9: Resources Documentation Avaya Room System C100 Series customer documentation is available in HTML and PDF format on the Avaya Documentation Center Avaya Support website. Title Use this document to: Audience Administering Installing and Administering Avaya Perform initial installation and...
  • Page 68 While navigating through the Documentation Center, you can click the Avaya Documentation Center logo at the top of the screen to return to the home page anytime. On the Avaya Documentation Center, you can do the following: • Click Avaya Links in the top menu bar to access other Avaya websites, including the Avaya Support website.
  • Page 69: Finding Documents On The Avaya Support Website

    Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. Using the Avaya InSite Knowledge Base The Avaya InSite Knowledge Base is a web-based search engine that provides: • Up-to-date troubleshooting procedures and technical tips. • Information about service packs.
  • Page 70 • Links to other pertinent information. If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 71 OSD menu settings ............web interface settings ...........44 color settings DB-9 ..................63 accessing web interface menu ........default settings components ............... 8, 12, from OSD menu ............35 December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 72 ......AI tracking ..............58 infrared remote control ............18 image settings .............. installation checklist ............. network settings ............48 installing RC212 ................December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 73 ..........49 sort documents ..............RTSP authentication SRT settings configuring in web interface ..........51 configuring in web interface ..........49 style settings December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?
  • Page 74 FreeD settings .............. Home page ..............image settings .............. LAN settings ..............logging in ..............multicast settings ............NDI settings ..............network settings ............48 December 2024 Using Avaya Room Camera RC212 and Avaya Room Camera RC220 Comments on this document?

This manual is also suitable for:

Rc220

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