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Note: Resetting the router to factory default will erase the current configuration settings. Soft Reset (GUI): Connect your DWR-930M using a USB cable or Wi-Fi with a smartphone, laptop, or computer. The default Wi-Fi network name (SSID) is D-LINK2G-XXXX, with the password printed under the battery on the back of device.
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Technical Support Setup Procedure Click on OK to initiate the soft reset process. The DWR-930M Router will restart, and your settings will be back to the factory default settings. Soft Reset (D-Link Mobile Connect App) Launch the "D-Link Mobile Connect app" If you haven't installed it yet, you can download it from either the Play Store or the Apple Store.
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Technical Support Setup Procedure Note: If you have changed the password and cannot remember it, you will need to perform a hard reset on the device. Navigate through Settings, then tap Reset to initiate the factory reset process.
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The reset button is located next to the WPS button. Make sure the DWR-930M Router is turned on. Using an implement such as a straightened paperclip to press and hold the reset button on the router for 5 seconds and release.
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