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promobot V.4.0 robot User Manual

Service robot for business
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User guide
Promobot V.4
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Service robot for business
p ro m o - b o t . ai

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  • Page 1 User guide Promobot V.4 robot Service robot for business p ro m o - b o t . ai...
  • Page 2 Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Dear user! We thank you for choosing and purchasing an innovative product that is highly reliable and efficient in operation. We are confident that our robot will serve you for many years to come.

  • Page 3: Table Of Contents

    5. PREPARING THE PROMOBOT V.4 ROBOT FOR USE ....... . .

  • Page 4: Terms And Definitions

    Designed for holding a conversation with a person. Emotion matrix — RGB matrix on the head of a robot, the «face» of the Promobot robot. 6. Operation zone of the robot, operation zone — space with the height up to 2.0 m above floor level which includes the robot’s permanent or temporary location.

  • Page 5: Overview

    Table 1. Specifications of Promobot V.4 robot Parameter, unit of measure Description Promobot V.4 robot is an autonomous service robot designed for communication with people. It is able BASIC to serve as a consultant, promoter, administrative assistant, concierge, tour guide and others.
  • Page 6 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Parameter, unit of measure Description Parameter, unit of measure Description EQUIPEMENT OPTIONAL EXTRAS1 Resolution, px. 1280x720 Photo printer Face recognition camera Resolution of the telepresence, px. 640x480 Receipt/coupon printer...

  • Page 7: Contents Of Delivery

    Promobot V.4 robot 1 pc. Charging station 1 pc. Telepresence1 — service designed for remote monitoring and control of a Promobot robot. The Charging cable 1 pc. service allows: • to view the video stream from the robot’s camera, as well as receive audio from the Specially designed shipping case 1 pc.
  • Page 8 20. A system of sensors to detect obstacles while moving Lidar1 16. Kill switch Promobot V.4 robot consists of the following main components presented in Figure 2.1. NOTE The manufacturer reserves the right to make changes in the construction, design, equipment or manufacturing technology of the product without prior notice in order to improve its properties.

  • Page 9: Head

    ■ Blue — indicates the operation of an obstacle detection sensor. ■ Yellow — indicates the operation of the touch sensor. Fig.2.2. Promobot V.4 robot, main components of the head Face recognition camera RGB LED backlight Microphone Touch sensors Face search camera...

  • Page 10: Torso

    ■ attempt to repair malfunctions on your own. Fig.2.3. Promobot V.4 robot, main components of the torso 1. Touch screen display 6. Card dispenser1 2. Bracket for attaching a bank terminal1 7. Photo printer1 3.
  • Page 11 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Touch screen display shows the main menu of interaction with the robot, broadcasts promotional To open the service bay, press the bay lock lever under the lower part of the rear cover and pull the cover materials and accepts user commands.

  • Page 12: Robot Arms

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 2.3. Robot arms ATTENTION! To avoid undesirable consequences, triggering the robot’s lower front obstacle Arms are designed for robot’s gesticulation during communication. Seven1 degrees of freedom allow to sensors blocks arm movement until the obstacle in front of the sensors disappears.

  • Page 13: Movement Platform

    On the perimeter of Promobot V.4 there are 16 obstacle detection sensors, which are combined directed to it when recharging is necessary. The composition of the movement platform is shown in ultrasonic and infrared sensors.
  • Page 14 Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Back Side Front Side Fig.2.8. Promobot V.4. robot, main components of the movement platform (back view) Fig.2.9. Promobot V.4 robot, bottom view (bottom of the movement platform) Kill switch 1. Contacts for charging station 4.

  • Page 15: Requirements For The Operation Zone

    The operation zone of the robot is defined as the area of its free movement. There are special (Fig. 2.11). requirements for the room where Promobot V.4 will be placed: the robot is not intended for outdoor use, as it is a technologically complex electrical product that requires protection from moisture. In addition, direct sunlight can damage the robot’s body parts and “blind”...

  • Page 16: Requirements For Floor Surface

    No inclined surfaces or ramps steeper than 10 degrees on the path of the Promobot V.4. The robot's navigation system relies on the use of a lidar, a laser scanner located in the lower part of the No areas on the floor with smooth polished or slippery surfaces on which the robot’s wheels can slip.

  • Page 17: Safety Precautions

    When using an extension cable wound on the reel, pull the cable to its full length. If necessary, consult an electrician. Use the Promobot V.4 robot only for its intended purpose, as specified in the user guide, in rooms that meet the requirements described in Paragraph 3.

  • Page 18: Preparing The Promobot V.4 Robot For Use

    5.1.1. General information about packaging The Promobot V.4 robot is shipped in a special transport case (Fig. 5.1). In the case, the robot is placed in a polyethylene foam bag (Fig. 5.2), which protects the robot from damage during transportation. The Before putting the robot into operation, remove it from the shipping case, make sure it is intact, and robot is secured inside the case with a special bracket (Fig.
  • Page 19 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru The case is equipped with wheels (Fig. 5.4), locks (Fig. 5.5) and handles. The robot can be moved either strictly vertically, according to the marking on the sticker (Fig. 5.6), or horizontally on the wheels.
  • Page 20 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Fig. 5.6. Case sticker with a marking Fig. 5.4. Bottom of the case with the wheels Fig. 5.5. Case lock...

  • Page 21: Removing The Robot From The Shipping Case

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 5.1.2. Removing the robot from the shipping case ATTENTION! Do not unpack the robot without assistance! Fig. 5.7. Thumbscrews on the bracket attachment In order to remove the robot from the case, follow the steps below: Pull the metal stand out of the lodgement and place it on the profile of the case to remove the robot Place the case in vertical position according to the transportation marking (Fig.
  • Page 22 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru Holding the robot by the lodgement or by wrapping your hands around the metal part of the torso, 8. Detach the retaining bracket from the robot’s “waist” by removing the two thumbscrews as shown gently roll the robot out of the case along with the lodgement and retaining bracket.

  • Page 23: Robot Activation

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 5.2. Robot activation The Start button runs the robot application case (see Paragraph 7.1). The Configuration button takes you to the robot Service menu (see Paragraph 6). In order to switch on the robot for the first time, press the circuit break button and only then press the power button, which are located on the bottom of the movement platform (more details At the same time as the robot starts up, the calibration process of the moving parts will begin.
  • Page 24 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru The charging station is supplied with the robot and consists of the following parts displayed in Once all preparations have been made, the robot can be set to charge. There are two methods: charging Figure 5.14.

  • Page 25: Service Menu

    Controller Phrase Mode switch, which puts the controller into a special mode. In this mode, the user can use the joystick to command the robot to speak set phrases. The main parameters of the robot operation are configured in the Service menu. Go to the Promobot V.4 ■...

  • Page 26: Internet Connection

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.2. Internet connection Remote resource Port Protocol Purpose VPN connection for remote vpn-edu.promo-bot.ai 22105 TCP, UDP monitoring and configuration This section of the Service Menu contains information (Fig.6.3) about the available Wi-Fi networks for connection, and also displays the signal strength of each of them.
  • Page 27 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.3. Display promo When connected to a network, the ping value and signal strength of the Wi-Fi network can be found by clicking Connection info (Fig. 6.4) at the bottom of the screen. For the robot to work correctly, the ping value must be above 0 and below 80 ms.
  • Page 28 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru In order to add a promo material to be displayed, select the required images and/or videos on the right In order to delete promotional materials from those selected for display, select the file from the list on side of the screen and click the Add button at the bottom of the screen.
  • Page 29 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.4. Upload promo In the same section of the Service menu, you can load photo frames that should be available in the “Photos from Robot” application (more about this application in Chapter 7). A photo frame is an image that must have an alpha channel (transparent layer) as its background.
  • Page 30 Applications — contains settings of applications and widgets installed on Promobot. ATTENTION! ■ Face recognition — contains management of the face database and settings of the Promobot face Full testing functionality is only available after the robot has been launched (see recognition system.
  • Page 31 In this section of the Service menu a browser window opens. It is possible to access any sites on the Internet, as well as, if necessary, to pass authorization to connect to the Wi-Fi network. By default, the Promobot website is set as the start page (Fig.6.13) Fig. 6.14.

  • Page 32: Face Recognition

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.9. Face Recognition Use blurred/ illuminated face auto-detection — when the switch is enabled, the face recognition camera will detect from the image that the face in the image is blurred or illuminated. If the current image is above a certain threshold, the recognition will only start when the value of these indicators The robot is equipped with a camera that is used for face recognition.
  • Page 33 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.9.2. Face database the last meeting to make it easier to search the database of persons 6. Edit — button for editing filters (Fig. 6.18). You can manage the saved faces in the same section, on the Face Database tab (Fig. 6.16). Faces are saved Reset all —...
  • Page 34 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 6.10. Navigation The robot movement settings are located in the Service Menu, in the Settings item, in the Navigation section (Fig. 6.19). Fig. 6.18. Facial filter editing in the database User name —...

  • Page 35: Intended Use

    This manual describes the interface of Promobot V.4 robot with the default case. 7.1. General information To start the Promobot V.4 robot, press the Start button on the start screen (Fig. 7.1). Play button Fig. 7.1.
  • Page 36 The password can be changed after entering the menu (see Section 6.8). Clicking on the Applications Menu button opens the applications and widgets panel of Promobot V.4 robot (Fig. 7.3). The composition of applications and widgets displayed on this screen can be customized in the Service Menu, see Section 7.1.2 for a description of the applications that the robot has.
  • Page 37 Fig. 7.5. Robot speech synthesis and volume settings Displaying push notifications: In the upper part of the Promobot screen there is a status panel (Fig. 7.6). The Decryptions to the panel No notifications elements are given below. There are notifications (indicating the number) Fig.
  • Page 38 (up to 30 seconds) video message to leave feedback about the company Promobot shutup — can be used so that the robot does not speak any replicas for five Promobot Loyalty — by default, this app asks the visitor for contact information and minutes.
  • Page 39 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 7.3. Controller Combination Description A + B + left stick Moving the robot at a very fast speed To control the robot remotely, some systems can be controlled using the controller (Fig. 7.7). To control...

  • Page 40: Additional Devices

    Before carrying out maintenance work, read the user manual for the printer Canon Selphy CP1000 The Promobot V.4 robot can be additionally equipped with equipment that performs various functions — from taking payment to measuring blood pressure. In addition to physical incorporation, their addition is reflected in the use case, control of the devices is embedded in the touch screen menu 8.1.2.
  • Page 41 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 8.1.3. Replacing toner cartridges To replace the cartridges, proceed as follows (follows these steps): Open the service compartment of the robot (see section 2.2). The printer is located on the left side relative to the rear cover, the printer position is indicated in Figure 8.2.

  • Page 42: Receipt Printer

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 8.2. Receipt printer A receipt printer is installed on the robot to print receipts, electronic queue slips, coupons, and any other summary information using minimal consumables. 8.2.1. General information Checks are printed on thermal paper with a width of 80/82.5 mm and density from 60 to 120 g/m2.
  • Page 43 Consultation and service related to the operation of the terminal are carried out in accordance with the acquiring agreement. ■ Installation of the terminal is carried out only by Promobot specialists. Fig. 8.7. Instruction for adding a roll of paper to the printer...
  • Page 44 Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 8.4. Card issuing device 8.4.2. Replenishment of card stock The access card compartment (Fig. 8.8) is located in the service compartment of the robot. Replenishment 8.4.1. General information of cards is carried out by simply adding them to the issuing compartment.

  • Page 45: Transportation And Storage Conditions

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 8.4.3. Retrieval of received/unclaimed cards 9. TRANSPORTATION AND STORAGE CONDITIONS The compartment for received/unclaimed cards (Fig. 8.9) is located next to the compartment for issued access cards in the service compartment of the robot.

  • Page 46: Storage Conditions

    The robot should be stored in a heated and ventilated room, where direct sunlight is excluded, at a In case of any problems during operation of the Promobot V.4 robot, please contact the technical temperature of 0 to +40°C (recommended at +25°C) and relative humidity of 65%.
  • Page 47 In this way, the principles of respect for natural resources and environmental protection Promobot LLC hereby declares that the Promobot V.4.0 robot complies with the requirements: will be observed. To find a suitable recycling center, you can search online maps ■...

  • Page 48: Solving Technical Problems

    Promobot V.4 / User guide Promobot. Phone: 8 (800) 551-65-48. Email: info@promo-bot.ru 13. SOLVING TECHNICAL PROBLEMS ■ Make sure that the controller phrase mode is not enabled in the Service Menu (see 6.1). The robot does not interact in this mode.

  • Page 49: Technical Support Service

    Make sure that the charging station is plugged into a serviceable outlet and that the toggle switch on the charging station is in the "On" position. If you have lost your personal chat contacts, please contact Promobot by any convenient way specified in the Contact Us section.
  • Page 50 PROMOBOT Phone: 8 (800) 551-65-48 Email: info@promo-bot.ru Address: ap. 6, 111A, Shosse Kosmonavtov, Perm, Russia p ro m o - b ot . ai...

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