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promobot V.4 User Manual

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Robot PROMOBOT v.4.0
User guide
Serial Number:

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Summary of Contents for promobot V.4

  • Page 1 Robot PROMOBOT v.4.0 User guide Serial Number:...
  • Page 2 Promobot V.4 Contacts Promobot Phone: +7 (342) 257-80-85 Email: info@promo-bot.ru Address: 7, Rabochaya str., Perm, Russia Wording: June 2019 CTO____________________/_________/...

  • Page 3: Table Of Contents

    2.5. Operational ports····················································································· 28 3. Operation ··································································································· 29 3.1. Safety measures before commissioning ·················································· 29 3.2. Commissioning························································································· 29 3.3. Launch of Promobot ················································································ 44 3.4. The use of Controller ··············································································· 47 3.5. End of work. Charging station·································································· 48 3.6. Transportation ························································································· 49 3.7.

  • Page 4: Basic Parameters

    Promobot V.4 1. Basic parameters 1.1. Specifications...
  • Page 5 Head equipped with microphone, face recognition and detec- tion cameras; RGB matrix displaying facial expressions; Touch sensor system and Segmental RGB LED backlight; Interactive LCD display with touch control; Place for installing a bank terminal*; Array microphone 3D sensor; Speakers; Card dispenser*;...
  • Page 6 Promobot V.4 Specifications No. Parameter Description Size of the robot Minimum: 1485х740х716 (HхWхL), mm Maximum: 1585x2060x716 (HхWхL), mm Size of the charging station 700x650x300 (HхWхL), mm Size of the wardrobe trunk 1620x900x1000 (HхWхL), mm Robot weight Up to 130 kg*...
  • Page 7 1. Basic parameters No. Parameter Description Display 10.1" touchscreen display with a resolution of 1280x800 Sensors Ultrasonic sensors 16 pcs., 3D sensor 1 pc., Touch sensors 4 pcs. Body Plastic, carbon* Color White Color of the face and backlight LEDs RGB (full-color), segmented headlight Pronunciation of speech modules Synthesis of speech...

  • Page 8: Contents Of Delivery

    SIP telephony service* − Motion Studio service* * Depends on the selected equipment. Check with the manufacturer. 1.4. Application area The main purpose of the robot consultant Promobot: − Attracting new customers; − Automation of the process of consultation on products;...

  • Page 9: Conventions

    1. Basic parameters − Pronouncing previously loaded answers to questions about the prod- uct and on any other topics; − Placement of promotional materials; − Saving and analyzing data in text format; − Showing previously uploaded photos and videos; − Chaotic movement within a given space.

  • Page 10: General Safety Rules

    − Promobot is not intended for use by per- sons (including children) with reduced physical, sensory or mental abilities, in the absence of experience or knowledge, un-...

  • Page 11: Storage Conditions

    1. Basic parameters 1.7. Storage conditions − Remember! You are responsible for the safety in the place of storage of the robot. − Keep the storage place clean and tidy. Mess can cause a breakdown or injury. − Do not allow dampness, water vapor, the location of flammable liquids and gases in the storage area.

  • Page 12: Safety Precautions

    Promobot V.4 1.9. Safety precautions − Comply with all safety regulations. − When using the Promobot robot, observe the general safety rules for the use of electrical appli- ances. − Rotating wheels can cause injury. Do not allow contact with the wheels during rotation.
  • Page 13 1. Basic parameters − Regularly inspect the power cord for damage and wear. The battery should only be charged when the power cord is in perfect condition. The power cord can only be replaced at the service center. − Caution! If the power cord is damaged or broken, immediately remove the plug from the socket.

  • Page 14: Technical Requirements

    1.11. Technical requirements 1.11.1. Requirements for the location The Contractor informs the Customer about the impact of third-party equipment and external factors on the work of the Robot Promobot: − Promobot is not intended for outdoor use, out- door use may result in premature failure.

  • Page 15: Requirements For Preparing The Location For The Work Of

    1. Basic parameters 1.11.2. Requirements for preparing the lo- cation for the work of Promobot The room or location in which Promobot will be used must meet the following requirements: − Seamless WiFi coverage at frequencies of 802.11n/ac, frequency with guaranteed two-way transmission of at least 4 Mbit/s on the entire area of the room intended for moving the robot.
  • Page 16 Promobot V.4 − Absence of areas with a smooth polished surface on which Promobot wheels can slip on the floor. − Absence of the places with carpet covering, on which Promobot wheels can slip and slip on the floor. − Absence of high voltage sources in the close proximity to the robot.

  • Page 17: Transportation Conditions

    1. Basic parameters 1.12. Transportation conditions − Transportation of the robot must be carried out only in a specially designed case. − The robot and other components must be se- curely fixed inside the case by special transporta- tion carrier. The vertical position of the robot must correspond to the transport marking "top"...

  • Page 18: Navigation Conditions

    Promobot V.4 1.13. Navigation conditions 1.13.1. Requirements for floor covering Floor. The robot moves with the help of 2 driving motor-wheels and 2 steering wheels. Wheels do not have a cushioning system. Steering wheels are solid, of small diameter. The weight of the robot is 130 kg.

  • Page 19: Requirements For Walls And Interior

    1. Basic parameters − Surfaces should not completely reflect, pass, or absorb light. It is unacceptable to have mirrors, glasses, dark mat surfaces at a height of 40 cm from the floor around the perimeter of the room. − The distance between the walls and objects in places where the robot passes must be at least 1.7 meters.

  • Page 20: Arrangement And Components

    Promobot V.4 2. Arrangement and components 2.1. Head Fig.2.1. The robot uses a face recognition camera to perform human face recognition in the interaction mode, and it is possible to store information about it in the database (with the consent of the user).
  • Page 21 2. Arrangement and components White color — standard backlight mode. Green color — implies the operation of speech synthesis. Orange color — implies the operation of speech recognition. Blue color — implies the blocking of movements by the robot sensors. Yellow color —...

  • Page 22: Torso

    Promobot V.4 2.2. Torso Fig.2.2. Place for installing a bank terminal, allowing the robot to accept payment by bank cards. The terminal is installed separately. Interactive display serves to display information about the oper- ation of the robot and is equipped with a touchscreen sensor, which allows you to communicate with the robot by touch.
  • Page 23 2. Arrangement and components The card dispenser allows to use the robot for handing out plas- tic cards in an automatic mode. The receipt printer uses special thermal paper to print receipts or coupons. The photo printer is used to print images, such as photos or pro- motional materials, using the photo paper.

  • Page 24: Hand-Operated Manipulators

    Promobot V.4 2.3. Hand-operated manipulators Fig.2.3. Arms are designed for gesticulation of the robot during commu- nication. The 6 degrees of freedom allow you to simulate the move- ments of human arms. The hands are equipped with a touch sensor...
  • Page 25 2. Arrangement and components Moving joints: Rotating shoulder joint Moving shoulder joint Rotating elbow joint Moving elbow joint Moving hand joint Moving wrist joint Touch sensor Hand-manipulator It is forbidden to: − Allow moisture and foreign objects to enter the openings of the mobile elements of the arm;...

  • Page 26: Movement Platform

    Promobot V.4 2.4. Movement platform Fig.2.4. During the use, it is possible to adjust the height of the robot us- ing an actuator. After the interaction begins, the robot will auto- matically adjust the height to the height of the person.
  • Page 27 2. Arrangement and components The movement platform is equipped with two driving wheels and support wheels. Around the perimeter of Promobot, 16 obstacle detection sen- sors are installed, which are a combined ultrasonic and infrared sensor. The sensors are equipped with LED indication: −...

  • Page 28: Operational Ports

    Promobot V.4 2.5. Operational ports Fig.2.5. The kill switch allows you to instantly power off all robot drives in the event of an emergency. To charge the battery manually, the battery charging port is used. You need to install a specialized connector in it, which is included in the delivery.

  • Page 29: Operation

    3.2. Commissioning Promobot robots are delivered in a special transportation trunk. At the time of transportation, the robot is secured inside the casing by a special bracket. To remove the robot from the box, follow these...
  • Page 30 Fig.3.1. To switch on Promobot one need to make sure that the power break switch (3) is in the "ON" position, then press the power button (2), which is in the lower part of the torso of the robot at the left side of the body.
  • Page 31 3. Operation After starting, the start screen appears on the LCD screen(Fig.3.4) Calibration of the mov- ing parts will begins sim- ultaneously with start of the robot. Cali- bration is necessary for correct execution movements and will be performed every time Fig.3.2.
  • Page 32 Promobot V.4 Fig.3.4. At the top of the Promobot screen is the status bar (Fig.3.5). The main elements of the panel are: Robot ID. CPU load state, expressed as a percentage. Coefficient of popularity of the robot (the number of interac- tions divided by 100).
  • Page 33 3. Operation The state of the data base replication: Success Fail In progress Undefined The state of the battery charge: 0-20% 20-40% 40-60% 60-80% 80-100% Charging By pressing on "Control", you can go to the Promobot control menu: Fig.3.6.
  • Page 34 When connected to a network, the ping and Wi-Fi signal strength can be found by pressing "Connection information" at the bottom of the screen. The ping value must be above 0 and below 50 for Promobot to function correctly. The ping value of 0 means that...
  • Page 35 3. Operation Fig.3.7. there is no Internet connection. The robot does not connect to hid- den networks. When the connection information button is tapped, the area with the main connection parameters appears. Fig.3.8.
  • Page 36 Promobot V.4 Important! Before connecting, make sure that the ports shown in the table are open in the router's settings: No. Remote Resources Port Protocol Purpose google.com 80, 443 TCP/UDP Speech Recognition lingvo.promo-bot.ai 80, 443 TCP/UDP Web-interface of linguistic base vpn-v4.promo-bot.ai...
  • Page 37 "Show promo" – contains the upload interface for Promobot promotional materials and photo frames. Images in the * .jpg format are displayed correctly on the Promobot screen. The display of files Fig.3.9. with a different extension is not guaranteed by the manufacturer.
  • Page 38 Promobot V.4 Fig.3.10. images and press "add" at the bottom of the screen. Confirm the ac- tion by pressing on the "Yes" button (Fig.3.10). Fig.3.11.
  • Page 39 3. Operation Fig.3.12. After confirmation, the added file will be displayed on the left side of the screen. To delete a promotional material from the robot, select the file to be deleted on the left side of the screen and press "delete" at the bottom of the screen, then confirm the deletion of the file (Fig.3.11).
  • Page 40 "Settings" – contains a menu of settings, for convenience, di- vided into several sections: − Section "System" – contains the basic settings of the Promobot system. − Section "Applications" – contains settings and information in- stalled on Promobot applications and widgets.
  • Page 41 − Section "Navigation" – contains parameters of the navigation sys- tem of Promobot. Attention! This section is intended for ad- vanced users, we strongly do not recommend to changing the navigation parameters yourself. −...
  • Page 42 On the "Browser" tab you can access any sites on the Internet, and, if necessary, get authorization to connect to a Wi-Fi network. By default, the homepage of Promobot is installed. "Identification" – by selecting this item, you can change the ac-...
  • Page 43 3. Operation Fig.3.15. Fig.3.16. change the password, enter a new password, and then enter the password again to confirm the correct entry.

  • Page 44: Launch Of Promobot

    Promobot V.4 3.3. Launch of Promobot To launch Promobot tap the "Start" button on the start screen: Fig.3.17. After launch, the user interface will be displayed: Fig.3.18.
  • Page 45 Pressing the "Sound" button in the lower right corner allows tempo- rarily (before reloading) to change the settings of the robot's speech synthe- sis and the volume of the robot's speech. Pressing the "Application Menu" button opens the Promobot appli- cation and widget bar: Fig.3.20.
  • Page 46 Promobot V.4 At any time from the main screen, you can go to the "Control" menu to control the robot or change the settings. To activate the menu, you must press four times in the area indicated in the image below: Fig.3.21.

  • Page 47: The Use Of Controller

    3. Operation 3.4. The use of Controller To control the robot, use the supplied paired controller (the number on the controller corresponds to the robot number). In case of breakdown or loss of the controller, please contact the service center. Fig.3.23.

  • Page 48: End Of Work. Charging Station

    Promobot V.4 3.5. End of work. Charging station In the event of a battery discharge, the robot will notify you. (A facial expression will change on its face, and a corresponding voice noti- fication will occur). The robot provides an automatic access to the charg- ing station.

  • Page 49: Transportation

    3. Operation If necessary, the robot can carry out automatic recharging on a schedule, you can enable this mode in the settings. In the event that the use of automatic charging is impossible or difficult, the battery can be charged using the power port on the back of the robot.

  • Page 50: Printing Photos

    Promobot V.4 3.7. Printing photos This function is optional. If you doubt the availability or absence of this function, you can clarify this information from the manufac- turer. Photo printing is done on 100x148 mm (4x6 ") glossy photo paper, for example the included Canon RP-108IN (108 sheets of photo paper + 2 toner cartridges).
  • Page 51 3. Operation Fig.3.26. Fig.3.27. Fig.3.28. Fig.3.29. Replacing Toner Cartridges − Remove the service compartment of the robot by pressing the lock lever under the bottom of the back cover and pulling the cover as shown in Figure 3.26. − The printer is located on the left side of the back cover, the po- sition of the printer is indicated in Figure 3.27.
  • Page 52 Promobot V.4 Fig.3.30. Fig.3.31. Fig.3.32.

  • Page 53: Printing Receipts

    3. Operation 3.8. Printing receipts This function is optional. If you doubt the availability or absence of this function, you can clarify this information from the manufac- turer. Printing receipts is carried out on thermal paper with a width of 80/82.5 mm and a density of 60 to 120 g/m2. Before carrying out the maintenance of the robot, review the user manual for the Thermal printer Custom TG2480.
  • Page 54 Promobot V.4 Fig.3.35. Fig.3.36. Fig.3.37. Fig.3.38.
  • Page 55 3. Operation Paper Jam Follow these steps to get rid of paper jams: − Raise the control flap and remove the pieces of paper (Fig.3.31). − Turn the paper dispenser unit to the maximum open position (Fig.3.32). − Slightly bend the clamps of the slicing unit and turn the block upwards (Fig.3.33).

  • Page 56: Use Of The Banking Terminal

    Consultation and services related to the oper- ation of the terminal are carried out in accord- ance with the acquiring agreement. The terminal is installed by the Promobot ser- vice personnel.

  • Page 57: Card Dispenser

    3. Operation 3.10. Card dispenser This function is optional. If you doubt the availability or absence of this function, you can clarify this information from the manufac- turer. The dispenser is compatible with the following card standards: − The size of the card: 55x86 mm. −...

  • Page 58: Periodic Maintenance

    Promobot V.4 4. Periodic maintenance For normal operation of Promobot, it is necessary to carry out peri- odic preventive maintenance. Service Information: Name of work Periodicity Updating the software as it released Analysis of the system log every month Lubrication of moving parts of the robot...
  • Page 59 4. Periodic maintenance − The serviceability is determined by external inspection, then by turning on and checking the main parameters. − If the conditions of operation, storage and timely trouble- shooting are observed, the robot can be operated for a long time.

  • Page 60: Warranty Conditions

    Promobot V.4 5. Warranty conditions Reliable operation of this product during the entire service life is the subject of special care of our service centers. In case of any problems during the operation of the product, we recom- mend that you contact only our service centers.
  • Page 61 5. Warranty conditions − Use of accessories, consumables and spare parts not recom- mended or approved by the manufacturer; − Penetration of foreign objects, insects, animals, materials or substances into the product; − For devices that have been opened, repaired or modified out- side the authorized service center;...
  • Page 62 Promobot V.4...

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V.4.0

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