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promobot C2 User Manual

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User Manual
Promobot C2
A humanoid service robot for business
p ro m o - b o t . ai

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  • Page 1 User Manual Promobot C2 A humanoid service robot for business p ro m o - b o t . ai...
  • Page 2 Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai Dear User! We would like to thank you for choosing and purchasing an innovative product that is highly reliable and efficient in operation. We are sure that our robot will serve you for many years.

  • Page 3: Table Of Contents

    5. PREPARING THE PROMOBOT C2 FOR USE ........
  • Page 4 Examples of use cases are: museum expert, multipurpose center worker, teaching assistant (more information about available use cases — see on the official Promobot website). The robot owner decides whether the robot will or will not have the individual use case before purchasing the robot.
  • Page 5 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 1.2. Technical Characteristics 1. GENERAL Table 1. Technical Characteristics of the Promobot C2 Robot Parameter, unit of measurement Value Promobot C2 is an autonomous humanoid service robot. BASIC Robot dimensions (HхWхL), mm...
  • Page 6 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai Parameter, unit of measurement Value 1.3. Package Contents MOVEMENT Head When unpacking the robot, check that all of the following components are included (Table 2). Number of degrees of freedom...
  • Page 7 The service provides a functionality of The Promobot C2 robot consists of the following main components, shown in Figure 2.1. filling and adjusting of the phrases to which the robot will respond and phrases which the robot will use to answer in conversation.
  • Page 8 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 2.1. Moving Head ■ Moving head, eyes, mouth, neck, torso and arms hyper realistically mimic the appearance of a human being, attracting visitors’ attention by that. ■ The backlit camera is used for face recognition and for tracking faces in space.
  • Page 9 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 2.2. Moving Torso 2.3. Moving Arms A moving torso, as well as the neck, allows the robot to turn towards a person during a conversation. The Robotic arms allow the robot to gesticulate during the conversation. The arms move in 12 degrees of torso also allows you to put a jacket or other clothing on the robot.
  • Page 10 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai If the software application of the robot's use case is started (the Play button on the touchscreen If the software application of the robot’s use case is not started (the Play button on the touchscreen display is pressed), the zero position of the robot’s arms will look like in Figure 2.3.
  • Page 11 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 2.4. Stationary Platform ■ The emergency stop button is used to urgently stop the robot’s movement. ■ The power button is used to turn on and off the computer module of the robot.
  • Page 12 Please read the User Manual before unpacking the robot. system to work. The Promobot C2 robotic arms can cause an injury while the robot is operating, so do not touch the Meeting these requirements will affect the efficiency and longevity of the robot’s work.
  • Page 13 It is recommended to use a soft cloth to clean the robot. Before handing over for repair or storing the Promobot C2 robot, turn off the power of the robot, Use glass cleaner only. Do not use abrasives, benzene and carbon tetrachloride as these substances switch the power circuit break button to the "Off"...
  • Page 14 5.1.1. General Packaging Information The Promobot C2 robot is supplied in a special transport case (Figure 5.1). Inside the transport case, the First of all you need to unpack the robot from its transport case, verify the absence of physical damage robot is placed in a polyethylene foam logement that protects the robot from damage during transport.
  • Page 15 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai The transport case is equipped with wheels (Figure 5.2), locks (Figure 5.3) and handles. The robot can be moved either vertically, according to the label (Figure 5.4), or horizontally on the wheels.
  • Page 16 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 5.1.2. Unpacking the Robot from the Transport Case 5.2. Turning the Robot On ATTENTION! ATTENTION! The robot is heavy, so unpacking should be done with an assistant! Do not turn the robot on until it is completely assembled!
  • Page 17 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 5.3. Start Screen Overview The Emergency Stop button allows you to immediately stop the movement of the robot's head, arms and torso. This button is a latching push button. This means that when pressed once, it remains pressed until the user returns it to its original position.
  • Page 18 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 5.4. Turning the Robot Off The Play button starts the robot’s use case (see para. 7.1). The Control button takes you to the Service menu of the robot (see Chapter 6 for more information about the Service menu).
  • Page 19 When this switch is activated, then recognised user phrases and robot generated response phrases will be displayed on the screen. * — these settings are only relevant to the Promobot V.4 robot and have no effect on the Promobot C2 robot.
  • Page 20 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 6.2. Internet Connection Remote resources Ports Protocol Function teleop-new.promo-bot.ru 80, 443, 8080 TCP/UDP Telepresence service (new) This section of the Service Menu provides information (Figure 6.3) about Wi-Fi networks available and displays the signal level of each of them.
  • Page 21 ■ Promo while printing — the promo materials are displayed on the screen while the "Photo from Promobot" application is running (for more information about the application, see Chapter 7 of this Manual). NOTE...
  • Page 22 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai To add promo materials to the display, select the required images and/or videos on the right side of To remove the promo material from the selected for display, select the file from the list on the left side the screen and click on the Add button at the bottom of the screen.
  • Page 23 * — only applies to the Promobot V.4 robot because the Promobot C2 robot does not have a printer. Supported file formats are listed in table 5.

  • Page 24: Testing

    Update contains an interface to check the availability of Promobot C2 updates and downloading them. ATTENTION! The Face recognition and Navigation* sections are for advanced users only. Figure 6.11. Testing screen * — The Navigation settings are only relevant to the Promobot V.4 robot and have no effect on the Promobot C2 robot.

  • Page 25: Browser

    Service menu password change window any website. Also the browser would be useful while connecting to some Wi-Fi network which requires passing the authorization. The default home page is the Promobot website (Figure 6.13). NOTE It is recommended to change the password when you turn the robot on for the first time.

  • Page 26: Face Recognition

    Also you can set special individual greeting for acquainted person via Linguobase. wdr, lowillumination. In most cases the face recognition camera is customized by Promobot specialists individually for each robot depending on the light level in the room where the robot will be placed.

  • Page 27: General

    6. Area of applied filters — you can filter users by name, date of acquaintance and last meeting date to make it easier to search through the face database. * — These setting is only relevant to the Promobot V.4 robot and have no effect on the Promobot C2 robot.

  • Page 28: Intended Use Of Promobot C2

    You can request details of existing use cases by contacting the technical support. This User Manual describes the interface of the Promobot C2 robot with its default use case (robot consultant).
  • Page 29 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai Figure 7.2. Main screen Figure 7.3. Applications and widgets screen Service menu call area Language selection widget Pressing the button with the eye icon in the top right corner opens the interface to view the live video...
  • Page 30 Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai Replication statuses: Displaying push notifications: Clicking the Audio settings button in the bottom right corner allows you to temporarily (until rebooting) change the robot's speech synthesis rate and speaker volume (Figure 7.5).

  • Page 31: Applications Overview

    Info widget — this application displays information about the company (address, Photo from Promobot — in this application the robot takes a picture of the user. phone number, email). You can set the information to display in the Service menu.

  • Page 32: Transport And Storage Conditions

    Promobot C2. User Manual Promobot LLC. Tel: +7 (800) 551-65-48. E-mail: info@promo-bot.ai 8. TRANSPORT AND STORAGE CONDITIONS 8.2. Storage Conditions The storage area shall be kept clean and tidy. Clutter can cause robot damage or human injury. 8.1. Transport Conditions Dampness, water evaporation, presence of combustible liquids and gasses are not allowed in the storage area.

  • Page 33: Warranty Terms And Conditions

    If you encounter any difficulties while using the Promobot C2 robot, please contact Technical Support (see Chapter 11).

  • Page 34: Problem Solving Tips

    Promobot C2. User Manual 10. PROBLEM SOLVING TIPS This section describes the situations that users have ever encountered and the steps to resolve them. If the solutions mentioned here did not help, please contact Technical Support (para. 11). 1. The robot cannot hear.
  • Page 35 PROMOBOT LLC Tel: +7 (800) 551-65-48 E-mail: info@promo-bot.ai Address: Rm 6, bldg 111A, Shosse Kosmonavtov St., Perm, 614066, Russian Federation p ro m o - b ot . ai...

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