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Rocstor DataSecure EX20 User Manual

Portable encrypted drive

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User Manual
Rocstor DataSecure EX20 Portable Encrypted Drive
FIPS 140-2 Level 3* Validated

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Summary of Contents for Rocstor DataSecure EX20

  • Page 1 ® User Manual Rocstor DataSecure EX20 Portable Encrypted Drive FIPS 140-2 Level 3* Validated...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SECTION 1: SECUREDRIVE KP OVERVIEW ............2 DataSecure Features ......................3 PIN Requirements........................4 Procedural Conventions ......................4 Cancelling a Procedure......................4 SECTION 2: USER MODE .................. 5 Unlocking the Drive in User Mode ..................5 Changing the User PIN ......................5 User Mode Options........................
  • Page 3: Section 1: Datasecure Ex20 Overview

    The Drive must be connected to a computer for access. It works on Windows, Mac, Android, Linux, or Chrome operating systems, or any embedded systems supporting USB 2.0 port, minimum. What’s Included? • 1 DataSecure EX20 • 1 Quick Start Guide • 1 USB 3.0 Cable Safety...
  • Page 4: Datasecure Features

    DataSecure EX20 Features ® LED Interpretations LEDs on the SecureDrive are represented here by colored icons. Meaning Plugged into computer; LED test (blink all together once) Locked; Momentarily preparing for next input; or failed procedure. solid Locked, ready for input (other than a Setting code). Also, specific feedback blinking (Settings Mode) Locked &...
  • Page 5: Pin Requirements

    LED times out after 10 seconds. Cancelling a Procedure To cancel most procedures prior to finishing, press and hold for six seconds. The exception are procedures for setting options ( ) which you can just let time out between steps. 12.30.2 www.rocstor.com...
  • Page 6: Section 2: User Mode

    Enter the new User PIN. Press Re-enter the new PIN. - brielfy If unsuccessfull, LEDS will Press Then  immediately be: Note: If a mistake was made or the procedure was not completed, the Drive will retain the old PIN. www.rocstor.com...
  • Page 7: User Mode Options

    If successful, the next time the Drive is unlocked it will be in R-O Mode as indicated by the slow blinking green LED (as well as messages provided by your computer when you try to save or delete a file). 12.30.2 www.rocstor.com...
  • Page 8 The Timeout Lock is now set for subsequent Drive use, until changed. Disabling the Timeout Lock in User Mode Follow the same steps for setting the Timeout Lock (above) and enter 00 for the time delay. The Timeout Lock is now disabled. 12.30.2 www.rocstor.com...
  • Page 9: Section 3: Admin Mode

    PIN doesn’t meet Press the requirements. Re-enter your new Admin PIN.  - if error, the red LED fades out then turns Press solid. Note: If a mistake was made or the procedure not completed, no Admin PIN will be created. www.rocstor.com...
  • Page 10 Press Then  then turns solid. Note: If your computer goes into sleep mode while the Drive is unlocked, the Drive may lock after some time depending on your power management settings regarding the USB port. 12.30.2 www.rocstor.com ▪ 9...
  • Page 11 Then  Note: If a mistake is made while defining a new Admin PIN or the procedure is not completed, the Drive retains the old Admin PIN (as well as the old User PIN if one exists). 12.30.2 www.rocstor.com ▪ 10...
  • Page 12: Admin Mode Options

    - briefly, If an error occurs: then  Press fast + slow fast + slow If successful, the next time the Drive is unlocked it will be in R/W Mode as indicated by the solid green LED. www.rocstor.com ▪ 11...
  • Page 13 If successful, the Timeout Lock is now set. Disabling the Timeout Lock in Admin Mode Follow the same steps for setting the Timeout Lock (above) and enter 00 for the time delay. The Timeout Lock will be disabled. 12.30.2 www.rocstor.com ▪ 12...
  • Page 14: Section 4: Managing The Drive

    Enter the Admin PIN again. alternating - momentarily, If an error occurs: then  - briefly, then  Press fast + slow fast + slow All data and User settings have now been deleted from the Drive. 12.30.2 www.rocstor.com ▪ 13...
  • Page 15: Brute Force Hacking Detection

    Admin entering the correct Admin PIN. User PIN User PIN Only The encryption key will be deleted, and all data will Admin PIN Admin & User PINS be inaccessible and lost forever including the PINs. Admin PIN Admin PIN Only www.rocstor.com ▪ 14...
  • Page 16: Resetting (Deleting) The Drive

    Connect the Drive to your computer with the USB cable. Press Wait four (4) seconds, press Enter new User PIN. Press Re-enter the new User PIN. Fades out  Press If error: Fades out  Note that the Drive still requires formatting. 12.30.2 www.rocstor.com ▪ 15...
  • Page 17: Reformatting The Drive

    Note: While the SecureDrive is formatting the blue LED blinks. Click Finish to end and close the Wizard. The SecureDrive is displayed here as “Disk 1.” It is Online and allocated (Healthy) and ready for use. Close the Computer Management dialog if it’s still open. 12.30.2 www.rocstor.com ▪ 16...
  • Page 18 3. Click Initialize in the popup message (shown below). The Disk Utility Dialog displays. The Disk Utility Dialog. Make sure the correct drive is highlighted. (There is only one External drive listed in this image). 4. Click Erase. The system begins erasing the external Drive. www.rocstor.com ▪ 17...
  • Page 19 SecureDrive displays under the list of External Drives when done (as well as on the desktop). 5. Click Done in the message dialog when available. Note: SecureDrive is now displayed under External in the left column. 6. Close the Disk Utility. 12.30.2 www.rocstor.com ▪ 18...
  • Page 20: Troubleshooting

    EXAMPLE: if the version number is 1.7, the red LED will blink once and the green LED will blink seven times. In Admin Mode: STEPS Press and hold down 1-and then press- Enter your Admin PIN. Press Wait for , then press Press 8, 6. (V, N for Version Number) All LEDs Press Blink Once Together 12.30.2 www.rocstor.com ▪ 19...
  • Page 21: Section 5: Contact And Warranty Information

    Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from Rocstor. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date.
  • Page 22 The buyer is obligated to securely and safely package(s) the product, preferably in the original packing materials, WITH THE RMA number, and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home o ce. Buyer is responsible for the product until it is received by Rocstor.
  • Page 23: Technical Support

    Where available, the Rocstor Replaceable Parts program ships approved replacement parts directly to you to ful ll your warranty. This will save considerable repair time. After you call the Rocstor Technical Support Center at 888.877.8777 a replaceable part can be sent directly to you. Once the part arrives, call the Rocstor Technical Support Center.
  • Page 24: Contact Information

    Email: reseller_info@Rocstor.com COPYRIGHTS ©2025Rocstor, Inc. All rights reserved. Rocstor is registered trademark of Rocstor, Inc. SecureDrive and SecureUSB products are developed and manufactured by SecureData and are based on DataLock technology licensed from ClevX, LLC. U.S. Patent. www.clevx.com/patents SecureDrive™ and SecureData™ are trademarks of SecureData, Inc.