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For more exciting new products please visit our website:
Australia: www.uniden.com.au
OWNER'S MANUAL

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Summary of Contents for Uniden App Cam 4K NVR Series

  • Page 1 Series Security System For more exciting new products please visit our website: Australia: www.uniden.com.au OWNER’S MANUAL...
  • Page 2: Important Safeguards

    IMPORTANT SAFEGUARDS WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
  • Page 3: General Precautions

    GENERAL PRECAUTIONS All warnings and instructions in this manual should be followed. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning. Do not use this product in humid or wet places. Keep enough space around the product for ventilation.
  • Page 4 INSTRUCTIONS Read and Follow Instructions - All the safety and operating instructions should be read before the product is set up and used. Follow all operating instructions. Retain Instructions - These safety and operating instructions should be retained for future reference. Heed Warnings - Comply with all warnings on the product and in the operating instructions.
  • Page 5 built-in installation such as a bookcase or rack unless proper ventilation provided and the product manufacturer’s instructions have been followed. 10. Water and Moisture - Do not use this product near water - for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a in a wet basement, near a swimming pool, etc.
  • Page 6 • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its nor mal operation.
  • Page 7: Table Of Contents

    ..60 10. Warrenty Note: This user manual is for the Uniden PoE NVR and NVR security system that work with the monitor. This user manual takes an NVR model that supports most features as an example. Your own NVR model may not support certain features mentioned...
  • Page 8: Nvr Introduction

    PoE NVR, you are able to customize your own security systems. Uniden PoE IP security camera systems feature plug and play, 12MP,4K Ultra HD, or 5MP/4MP, which are easy to set up and simple to use, for DIY enthusiasts and beginners.
  • Page 9 Uniden App Cam 4KNVR8 (8MP) HDMI Port Power Switch eSATA RJ45 Audio Out VGA Port Network USB Port Power lnput App Cam 4KNVR16 eSATA Power Switch Network RJ45 Audio Out HDMI Port Power lnput VGA Port USB Port...
  • Page 10: Light Status

    Uniden USB Port Power LED/HDD LED Control Panel Light Status LED Status NVR Status Power LED Solid Green NVR is powered on. Power LED off NVR is powered off. HDD LED off No HDD is detected. HDD LED Solid Red HDD is detected but not recording.
  • Page 11: Setup And Installation

    Uniden NVR Supportability and Hardware Versions Max Single Supported Person/ Hardware Camera Vehicle Interface NVR Model Version Capacity Resolution Detection 4mp/5mp/8mp/ H3MB18 New UI 12mp 4KNVR16 H3MB02 4mp/5mp H3MB06 4mp/5mp 4mp/5mp/8mp/ N3MB01 New UI 12mp 4mp/5mp/8mp/ Y (with latest H3MB18...
  • Page 12 Uniden 2. Connect the NVR to a monitor with HDMI or VGA cable. 3. Connect the PoE camera to PoE port of the NVR. Or if you want to use a WiFi camera, please connect the camera to the WiFi of the same router as NVR.
  • Page 13 Uniden Set up the NVR on the Monitor Please power on the NVR and connect it to a monitor by VGA or HDMI cable. After the NVR is powered on, wait a few seconds it’ll show a setup wizard on the monitor.
  • Page 14 Uniden 3. Password Security: Set a password security question and answer. In the case the NVR password is forgotten, you can retrieve the password via this password security question.
  • Page 15 Uniden 4. Device Info: Set a name for the NVR, and click Format to format the HDD. 5. Network: Suggest to keep Network access as DHCP and DNS as Auto. It’ll obtain the network connection from a router automatically, when the...
  • Page 16: Use Your System

    Uniden Install the NVR and Camera NVR is suggested to directly placed on a table, while for the camera you are able to find installation guides and tips on the camera’s user manual. 3. Use Your System Live View Introduce Icons on the Live View Page...
  • Page 17 Uniden Icon Meaning Playback: Replay the recording of the camera Record: Click to manually start/stop recording Clip: Crop to partially enlarge parts of the live image PTZ: Control the camera’s pan, tilt and zoom Audio: Turn on the audio for live viewing Image Settings: Click to change the camera’s image settings...
  • Page 18 Icon Meaning Last: Click to show the previous screen of camera’s live image Next: Click to show the next screen of camera’s live image Scrollview: Click to start scrolling the live image screen automatically Display Mode: Choose to view one camera or multiple cameras Playback: Click to enter the playback page Back up: Click to enter the backup page Settings: Click to enter the NVR settings menu...
  • Page 19 Uniden...
  • Page 20 Uniden Change the Live View Resolution Click to enter the settings menu of the camera. Click Stream , here you can change the Resolution for the Main Stream. Then the live view resolution will be changed accordingly. Set up Lock Screen Right click on live image screen to display the icons on the bottom.
  • Page 21: Camera Settings

    Time Stamp: Set the position of the Time Stamp, you can choose from Top Left, Top Right, Bottom Left and Bottom Right. atermark: Turn on or off the Uniden Logo on the live view. Flip Display:Turn the camera’s image upside down when enable this option.
  • Page 22 Uniden Screen Mirroring: Mirror the camera’s image when enable this option. I m a g e S e t t i n g : Click Image Settings, here you can adjust the Brightness, Contrast, Saturation and Sharpness of the camera’s image.
  • Page 23 Uniden Privacy Mask Settings You can set the privacy zone to block parts of the live image to protect your privacy. After setup, the privacy zone will be blocked in both live view and recordings. Click P r i v a c y M a s k S e t t i n g s , use your mouse to drag up to 4 zones. Then click Apply to save the change.
  • Page 24 Uniden Volume: For cameras that support adjusting volume, you can also drag the volume bard to adjust the volume of the camera’s speaker. Spotlight: For cameras with built-in spotlight, you can turn On/Off.
  • Page 25 Uniden More Info Go to Camera and click More Info. Here you can check the Hw No (Hardware number) of the camera and FW Version (firmware version).
  • Page 26: Surveillance

    Uniden 4.Surveillance Set up Motion Detection Go to Camera > Detection , here you can set up the motion detection (MD) sensitivity and detection area. Click Add Time Period to set a time period with a sensitivity, you can set a maximum of 4 different sensitivity time periods.
  • Page 27 Uniden Set up Motion Recording Please set up the motion detection first, then go to Surveillance > Record to enable the motion recording. Click Settings under Record option. Enable Overwrite, it’ll automatically overwrite the previous recordings when the HDD is full. Choose if to enable Start to record before a motion event is detected according to your need.
  • Page 28 Uniden Click Daily Schedule, choose the camera you want to set up. Click Alarm , here you can set up a schedule when you’d like the camera to record on motion. If you need to set different schedules for each camera, please choose the cameras to set them up one by one.
  • Page 29: Set Up Continuous Recording

    Uniden Set up Continuous Recording Please set up the recording settings first, then go to Surveillance > Record > Daily Schedule choose the camera you want to set up. Click Timer, here you can set up a schedule for when you’d like the continuous recording to work.
  • Page 30 Uniden Click Settings under E m a i l A l e r t s , here you can set up the email parameters as below. Server Type: Choose from Gmail, Yahoo, Outlook or choose Other and manually the SMTP server.
  • Page 31 Uniden After finishing the settings, please click Apply to save the settings. Then click Test If Setup Succeeded to see if the email test is successful. Set up Email Schedule Click Daily Schedule under E m a i l A l e r t s . Select a camera, and then set a schedule when you want the email alerts to work.
  • Page 32 Uniden Set up Exception Alert Emails Click Exception under E m a i l A l e r t s , you can set to send an alert email when the HDD is full or there’s an HDD error. Buzzer You can set up the NVR to make an alert beep sound when a motion is detected.
  • Page 33 Uniden Click Daily Schedule under Buzzer Select a camera, and then set a schedule when you want the buzzer to work. For cameras with person/vehicle detection you can also choose the Alarm type from Any Motion, Person or Vehicle. Check the option NVR buzzer will go off when camera disconnect from network, it’ll also make a beep sound when the camera is disconnected.
  • Page 34 Uniden On-Screen Warning Go to Surveillance > On-Screen Warning to enable this option. Then click Exception under On-Screen Warning. Choose which exception to trigger the on-screen warnings from options Full HDD, HDD Error, Disconnected Network or IP Conflict.
  • Page 35: Set Up Ftp

    Uniden Set up FTP With FTP settings, you can set up the NVR to upload images or videos to the FTP server as scheduled or when motion is detected. Go to Surveillance > FTP, click to enable this option. Click Settings under FTP, here you can set up the below parameters of FTP.
  • Page 36 Uniden Server Address: Enter the domain name or IP address of your FTP server. Port: Enter the port of your FTP server. The default port is 21. Username: Enter the username of the FTP server, please make sure to use a user account with read &...
  • Page 37: Replay And Download Recordings

    Uniden 5. Replay and Download Recordings Replay Recordings Click icon on the live image screen to enter the playback page. Click to select max 4 cameras, then click Apply. Note: If you choose a camera that is 8MP or above, it can only support one channel playback.
  • Page 38 Uniden At Select Date, click on the date it’ll search the recordings automatically to play. Check option Alarm Only, it’ll only show the alarm recordings for playback. For cameras with person/vehicle detection you can also choose the Alarm type from...
  • Page 39 Uniden Buttons on the Playback Window Icon Meaning Speed Down: Play the recording at a slow speed to view more details. Frame-by-Frame: Play the recording frame by frame, not to miss any details. Smart Playback: Replay the recording at a normal speed when there’s motion and replay at 4x speed when there’s no motion.
  • Page 40: Download Recordings

    Uniden Download Recordings Cut and Download Connect a USB drive to the USB port of the NVR for downloading the recordings. Click icon on the live image screen to enter the playback page. Select the camera and date to search the recordings to play back.
  • Page 41: Back Up Recordings

    Uniden Back up Recordings Right click on the live image screen, then click to enter the backup page. Choose the cameras you want to search recordings for. Choose Video Type from Manual, Alarm or Timer. Then select the start and end time, click Search.
  • Page 42: Delete Recordings

    Uniden Select the recordings from the searched recording list, then click Backup . Choose the storage disk to save the cut recording clip. Check the option Back up MP4 File, it’ll convert the recording into mp4 for saving. And then Click Start.
  • Page 43: Storage

    Uniden 6. Storage Go to Storage page, here you can see the status of the HDD. Click Format, it’ll delete all the recordings on the HDD to for formatting. 7. Network and Connection View NVR Network Status Click Network > N e t w o r k S t a t u s , here you can view the I P a d d r e s s ,...
  • Page 44 Uniden Set Static IP for the NVR Click Network > General, here change Network Access from DHCP to Static. Then enter the I P a d d r e s s , Subnet Mask, Default Gateway, DNS Server manually, and click Apply to save the settings.
  • Page 45 Uniden Register an No-IP or DynDNS DDNS first, then enable DDNS to enter the parameters. Click Apply to save the settings. Set up NTP Settings Click Network > Advanced, then click N T P S e t t i n g .
  • Page 46 Uniden Choose a Server Type to change the NTP settings. Click Synchronize tp sync the NVR data and time to the NTP server immediately. Click Apply to save the settings. To customize the NTP server, under Server Type please choose Other. Then you...
  • Page 47 Uniden Set up IP Filter Settings Click Network > Advanced, then click IP Filter Settings. Choose Enable White List or Enable Black List, then click on Add IP. Manually enter the IP address you want to allow or block access, then click OK to save the change.
  • Page 48 Uniden Change the Port Settings of NVR Click Network > Advanced, then click P o r t S e t t i n g s . Here you can view the current ports of the NVR and change the port numbers.
  • Page 49 Uniden Enable UPNP Go to Network > Advanced, click to enable UPNP option.
  • Page 50: System Management

    Uniden 8. System Management General At System > General page, you can set up the settings below. Device Name: Set a name for the NVR. Screen Resolution: Set a display resolution on the NVR monitor. Scrollview Time: Set a time for the scrollview. For example, set it as 5 sec, then it’ll automatically switch to the next screen of the camera’s live image after every 5...
  • Page 51: Time And Language

    Uniden Time and Language Go to System > Time and Language page, enable DST you can set the daylight saving time according to your need. And click Language to choose the display language for the NVR.
  • Page 52: Account Center

    Uniden Account Center Go to System > Account Center page, here you can change the password of the NVR and add other user accounts. Click to change the password of the current account. Firstly, enter the old password, then enter the new password and confirm the new password, click OK...
  • Page 53 Uniden Click P a s s w o r d P r o t e c t i o n S e t t i n g s , you can set a security question with answer to protect your password. In the case you lost the login password, you can retrieve the password via the security question.
  • Page 54: Maintenance

    Uniden Click to delete an account, and click to change the password of the selected account. Maintenance Go to System > Maintenance page, here you can set up auto reboot, upgrade the device or restore the system to default. Click to enable Auto Reboot, you can set the NVR to automatically reboot at a...
  • Page 55: Upgrade The Firmware

    Uniden Upgrade the Firmware Before upgrade, please download the firmware file from Download Center. Unzip it and copy the file to a USB drive, then plug the USB drive to the USB port of the NVR. To upgrade the firmware for NVR, please click Upgrade. Choose the firmware file to upgrade.
  • Page 56: Faqs And Troubleshooting

    8. Can I use the camera without directly connecting to the NVR? A: Yes, Uniden cameras can be connected to a router or PoE switch that is as the same local network as the NVR, and you can still add the cameras to NVR to use.
  • Page 57: Troubleshooting

    Uniden A: Yes, the NVR can be used locally with the monitor. Only that the functions that require internet network access won’t work anymore. Troubleshooting . Camera shows video loss/connection failed on the NVR monitor. The camera is connected to the NVR, but on the monitor screen the camera doesn’t display the live video but shows as video loss or connection failed.
  • Page 58 (1) Please ensure the NVR’s UID is enabled. You can check it on the NVR monitor, go to System > Info page, here enable the option "Allow other Uniden software to access current device via UID". (2)Please add the NVR to Uniden App or Uniden Client software by its UID.
  • Page 59 Solution: Ensure the cables and TV/monitor you used are working properly. Try to log in to the NVR via Uniden App or Uniden Client on the same network to see if it will work. C a u s e 5 . NVR cannot be powered on.
  • Page 60 For Uniden App, go to NVR Settings > Advanced page, click Restore. For Uniden Client, go to NVR Settings > System > Maintenance, click Restore. If currently no device has access to the NVR, you can reset it via the monitor with Super Password (for old UI) or security question (for new UI).
  • Page 61 Uniden latest firmware from Download Center to upgrade it. Cause The connection of the HDD is lost. Solution: Unplug the HDD then re-plug it. Cause The format of the HDD is wrong. Solution: Please format/init the HDD on the NVR monitor to try again.
  • Page 62 Uniden If the NVR doesn't reboot, the issue may be caused by both the NVR and the cameras being grounded. Then please unground either the NVR or the cameras to fix the issue. Note: The NVR carries out the lightning protection and grounding treatment on its own and if users also ground the cameras, it will cause a certain potential difference.
  • Page 63 Be aware that the ratings of the power adapter of 16-channel Uniden PoE NVRs should be DC 48V 2.5A and 8-channel Uniden PoE NVRs should be DC 48V 2A. 8. NVR cannot be accessed by Uniden software locally.
  • Page 64 Uniden Cause The power adapter issues. Solution: Check the status LED on the power adapter of the NVR. If the LED isn't on, please plug the power adapter into another socket as well as change another working power adapter (48V for a try. If the LED is on, please check the HDD issue below.
  • Page 65 Uniden C a u s e 3 . Incorrect power supply for the NVR. Solution: (1) It might be the problem of the NVR’s power adapter. Please try again with a different power outlet and power adapter. Note: For the 8 channel PoE NVR the power adapter is 48V 1.87A. And for the 16 channel PoE NVR, it’s 48V 2.5A.
  • Page 66: One-Year Limited Warranty

    Please refer to our Uniden website for any details or warranty durations offered in addition to those contained below. Warrantor: The warrantor is Uniden Australia Pty Limited ABN 58 001 865 498 (“Uniden Aust”). Terms of Warranty: Uniden Aust warrants to the original retail purchaser only that the App Cam 4K NVR series (“the Product”), will...
  • Page 67 Product does not conform with this warranty, you should deliver the Product, together with satisfactory evidence of your original purchase (such as a legible copy of the sales docket) to Uniden. Please refer to the Uniden website for address details.
  • Page 68 © 20 3 Uniden Australia Pty Limited. Version .

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