Solving Hard Drive Problems - Compaq 100eu - All-in-One PC Maintenance & Service Manual

Solving Hard Drive Problems

Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with
a file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been
disabled in Computer Setup.
Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been
disabled in Computer Setup.
156 Chapter 11 Troubleshooting Without Diagnostics
Solution
1. In Microsoft Windows Vista and Windows 7, right-click
Start, click Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-
checking click Check Now.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
In Microsoft Windows Vista and Windows 7, right-click Start,
click Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-checking
click Check Now.
Solution
Check cable connections.
See reconfiguration directions in
Installation Problems on page
not recognize the new device, check to see if the device is
listed within Computer Setup. If it is listed, the probable
cause is a driver problem. If it is not listed, the probable
cause is a hardware problem.
Run the Computer Setup utility and ensure that the SATA
ports are enabled.
Solution
Run the Computer Setup utility and ensure that the SATA
ports are enabled.
Solving Hardware
169. If the system still does