Page 1 User Guide H350 3D Printer A SAF Selective Absorption Fusion Powered Product DOC-01005 Rev. E...
Page 2: Copyright Statement
Stratasys. This document may be printed for internal use only. All copies shall contain a full copy of this copyright notice.
Page 3 User Guide Disclaimer Customer acknowledges the contents of this document and that Stratasys parts, materials, and supplies are subject to its standard terms and conditions, available on http://www.stratasys.com/legal/terms-and-conditions-of-sale, which are incorporated herein by reference. The specifications and/or information on which this document is based are subject to change without notice.
Page 4: Revision Log
Updated Removing a Build. Extensively reconfigured Post Build Maintenance in Chapter 7 as well as reorganizing and rewriting other sections of Chapter 7. Technical corrections, editorial corrections, and image updates were made throughout the user guide. Page iv © Copyright 2024 Stratasys. All rights reserved.
Page 5: Table Of Contents
Contents 1 Safety, Service, and Support ........... 1 Intended Use ....................1 Reasonably Misuse ..................1 Objective......................1 Reading Instructions ..................1 Knowledge ..................... 2 Availability ...................... 2 Symbols Used....................2 Nameplate ..................... 3 Abbreviations ....................4 User Groups and Qualifications ..............4 Operator ..........................
Page 6 Installing and Connecting the Printer to the GrabCAD Print Pro Client ......24 Installing the Stratasys H350 Build Processor ..............24 Stratasys H350 Build Processor Installation Procedure ......... 25 Adding the H350 Build Processor to Materialise™ Magics™......... 31 Stratasys H350 Build Processor Configuration ............35 Page vi...
Page 7 H350 User Guide Stratasys Online Resources ................ 39 Stratasys Academy ......................40 Stratasys Support Center ....................40 Stratasys Academy YouTube Channel................41 GrabCAD Community ......................42 3 System Components ............. 43 Printer Overview ..................43 Printer Exterior ........................43 Lid........................... 44 Powder container inlet access door................
Page 8 Reports ......................51 Software....................... 51 Printer Software ......................... 51 Build Preparation Software ....................51 Build Preparation Using GrabCAD Print for H350 ..........51 Build Preparation Using Other Software..............51 Stratasys H350 Build Processor ..................51 4 User Interface ..............52 Overview ......................
Page 9 Starting a Build Job (Previously Used) ................117 Removing a Build..................119 Prepare the Stratasys H trolley and Build Removal Box ..........121 Placing the build removal box on the printer..............123 Remove the Build Using the Wizard ................128 Remove the Build Removal Box From the Printer ............
Page 10 H350 User Guide Bead Blasting the Build....................135 Automated Bead Blasting ..................135 Manual Bead Blasting................... 136 Build Warnings......................... 136 Aborting a Build ....................... 137 Abort safely......................137 Force abort ......................137 Next steps......................138 6 Calibration and Adjustments........139 Thermal Calibration..................
Page 11 H350 User Guide Cleaning the Print Sled Surfaces................185 Cleaning the Print Sled Lamps ................186 Cleaning the Print Sled Protection Strips ............. 186 Inspecting and Maintaining the Printhead Guard Plate ........... 203 Cleaning Printhead Guard and Nozzle Guard ............206 Full Black Image Paper Test ....................
Page 12 H350 User Guide Procedure ......................251 Updating Controller Software..............253 Procedure ......................254 8 Troubleshooting ............260 Getting Help ....................260 Fault Codes....................260 Exporting the Voltage Stabilizer Event Log..........270 Warnings and Errors .................. 278 FMS Fill pump timeout..................... 278 Background information..................
Page 13: Safety, Service, And Support
Absorption Fusion™ Powered 3D printer as well as safety information and safety label locations. Intended Use Intended use for this printer is 3D printing. The H350 SAF Selective Absorption Fusion Powered 3D Printer uses materials to create parts. Reasonably Misuse Any actions not complying with the directions contained within this guide will be considered a way to reasonably misuse the H350 SAF Selective Absorption Fusion Powered 3D Printer.
Page 14: Knowledge
Indicates a situation which, if not avoided, could result in damage to equipment. Warnings and Cautions precede the paragraph to which they pertain. Note: Indicates additional information relative to the current topic. Notes follow the relative paragraph. Page 2 © Copyright 2024 Stratasys. All rights reserved.
Page 15: Nameplate
Safety markings and pictograms are used to warn and/or inform different user groups. Their meaning are interpreted as follows: Geometric Safety Contrast Graphical Use Case Meaning Shape Color Color Symbol Color Example Warning Yellow Black Black signs Nameplate Page 3 © Copyright 2024 Stratasys. All rights reserved.
Page 16: Abbreviations
Such as operating the printer and its controls. • Use the printer under management and with the consent of the owner of the printer. • Are able to make general adjustments, rearrangement, etc. Page 4 © Copyright 2024 Stratasys. All rights reserved.
Page 17: Operator Requirements And Qualifications
“Identifying Your Printer” (page 18)). Software Support If you have a software problem that is not covered in this guide, please contact Stratasys Customer Support. Contact information is available from the Stratasys website at: https:// support.stratasys.com/en/contact-us. When calling in for service, always have your printer’s software version (see “Maintenance...
Page 18: User Guide Terms
The area in the printer where the build is created. The available area where the build may be created as Build envelope delineated by the H350 build processor software. The metal plate which forms the bottom of the build chamber Build plate and descends along the Z-axis during the build process.
Page 19: Contact With Fluid
Bypassing, dismantling or neglecting guards can lead to serious injury or death. Before starting the printer, the operator must inspect the printer for visible defects that affect safety during operation. Page 7 © Copyright 2024 Stratasys. All rights reserved.
Page 20: Restricted Access
1. Disconnect the supply through the supply disconnecting device. 2. Verify that the printer is in a de-energized state before starting maintenance. 3. Electrical related work may only be carried out by a trained expert or instructed person. Page 8 © Copyright 2024 Stratasys. All rights reserved.
Page 21: Fluid Hazards
Warning: Skin Contact Hazard Powder can cause skin irritation after prolonged contact. Do not continue before putting on protective gloves. Page 9 © Copyright 2024 Stratasys. All rights reserved.
Page 22: Location Of Safety Symbols
Inside the build chamber. Ground (earth) point/ Specific screws on the printer chassis and inside Main ground (earth) point the printer. Figure 1: High voltage safety labels Figure 2: Build chamber safety labels Page 10 © Copyright 2024 Stratasys. All rights reserved.
Page 23: Renewal Of Safety Symbols
Do not wear loose clothing, jewelry, etc. while operating the printer. Wearing nitrile gloves while handling the printer powder is strongly recommended. Overview of Printer Safety Functions Warning: Potential Injury. The Emergency Stop does not shut down the printer. Page 11 © Copyright 2024 Stratasys. All rights reserved.
Page 24 The printer is equipped with the above mentioned safety devices, which are located on the exterior of the printer (Figure 3) and inside the top lid (Figure Figure 3: Emergency stop Emergency Stop Page 12 © Copyright 2024 Stratasys. All rights reserved.
Page 25: Test Of Safety Functions
The occurrence of sudden unknown conditions, e.g. abnormal noises (rumbling, knocking) or movements of printer parts. • Faults in safety equipment that cannot be replaced/repaired during normal operation. • In the event of breakages and leaks that cannot be immediately eliminated. Page 13 © Copyright 2024 Stratasys. All rights reserved.
Page 26: Restart After Emergency Stop
Contact emergency services in the event of serious accidents. • Where appropriate, remove guards to facilitate access to the area and the injured personnel. Identify potential dangers associated with the removal of these e.g. sharp objects, components etc. Page 14 © Copyright 2024 Stratasys. All rights reserved.
Page 27: Printer Setup
General Information Weight and Dimensions 2 PRINTER SETUP This chapter describes basic setup of the H350 SAF Selective Absorption Fusion Powered 3D Printer. General Information Weight and Dimensions The approximate net weights and dimensions of the printer modules are provided below.
Page 28: Basic Setup
It is recommended that the warm air from the exhaust of fume extraction system be removed from the enclosed printer area to avoid heating the enclosed printer area. The fume extraction rate specification is the same as stated in Table Page 16 © Copyright 2024 Stratasys. All rights reserved.
Page 29: Environmental Conditions
For storage conditions required for unopened virgin powder bags, refer to the MSDS. Dust masks and any other means of safety should be enforced in this room, in accordance with local rules and regulations. Page 17 © Copyright 2024 Stratasys. All rights reserved.
Page 30: Moving The Printer
The printer can be identified by the serial number plate which is located at the back of the printer. The serial number plate is located next to the electrical cabinet filter. Figure 1: ID Tag Locations ID tag location Page 18 © Copyright 2024 Stratasys. All rights reserved.
Page 31: Connecting To The Network
Figure 2: ID printer through GUI Connecting to the Network Processed job files can be transferred to the H350 3D printer through your facility’s Ethernet network. An RJ45 network connector is located on the right, rear corner of the printer (as viewed from the rear).
Page 32: Back Panel Connections
Warning: Electrical Shock Hazard. The power cord serves as the disconnect device. The socket outlet must be easily accessible. Figure 3: Rear Connections RJ-45 socket RJ-45 socket (Service) (External) Main Power Inlet Page 20 © Copyright 2024 Stratasys. All rights reserved.
Page 33: Connecting To A Local Area Network (Lan)
2. The printer now connects to the DHCP server and acquires an IP address. To see the connection status and the external IP address displayed on the Network screen, first press System info and then press Network. Page 21 © Copyright 2024 Stratasys. All rights reserved.
Page 34 VPN status is Connected it is possible to provide remote support. If a LAN cable is connected to the printer, the LAN interface field shows the status Connected. If no cable is connected, or no connection is established, the status will be Not connected. Page 22 © Copyright 2024 Stratasys. All rights reserved.
Page 35: Installing And Connecting The Printer To The Grabcad Print Server
Install the GrabCAD Print software on a facility workstation. Navigate to https:// help.grabcad.com/article/201-printing-monitoring-remotely. • Add the H350 3D printer to the GrabCAD Print Server application according to the instructions. GrabCAD Print Server Software GrabCAD print server software can be installed on a computer linked to the same network as the H350 printer.
Page 36: Installing The Job Preparation Software
Installing the Stratasys H350 Build Processor If GrabCAD Print Pro is not used as the job preparation software, the Stratasys Build Processor is the software that enables third party job preparation software to create the slices in the build job file.
Page 37: Stratasys H350 Build Processor Installation Procedure
Installing the Job Preparation Software Installing the Stratasys H350 Build Processor Stratasys H350 Build Processor Installation Procedure The build job file is not transferred from the build processor to the printer. 1. On the computer that will run the software, copy the installation file to the computer’s local drive.
Page 38 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 2. Double-click the file icon to initiate the setup procedure. Click Continue on the first pop-up window. See Figure Figure 7: Installation wizard screen 1 Page 26 © Copyright 2024 Stratasys. All rights reserved.
Page 39 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 3. Check the I accept the terms of the license agreement box and click Install. Figure 8: License agreement screen Page 27 © Copyright 2024 Stratasys. All rights reserved.
Page 40 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 4. On the next screen, click Proceed. For the installation to continue, the user must have administrator rights for the computer. Figure 9: Installation screen 5. If the computer is limited by the IT administrator, the user will have to type the administrator user name and password before being able to proceed.
Page 41 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 6. Once the administrator credentials, if required, are typed in, the installation begins. See Figure Figure 10: Installation in progress Page 29 © Copyright 2024 Stratasys. All rights reserved.
Page 42 7. When the installation is complete, click Finish to close the installation wizard. Figure 11: Final installation wizard window 8. The Stratasys H350 Build Processor is now installed on the computer. The procedure imports the build processor into the nesting software, for example Materialise™ Magics™.
Page 43: Adding The H350 Build Processor To Materialise™ Magics
Preparation, and click Build Processor Manager. Figure 13: Materialise™ Magics™ menu 2. The Build Processor Manager is used to find all available printers. This is where the Stratasys H350 Build Processor must be added. Click Add Machine. See Figure Figure 14: Build Processor Manager screen Page 31 ©...
Page 44 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 3. The next screen shows all available installed build processors. Choose the Stratasys H350 3D printer and click Add. See Figure Figure 15: Add the H350 build processor 4. The next screen displays the Build Processor version, in this case 1.0.00000.0, and allows for the editing of some printer information such as: •...
Page 45 Installing the Stratasys H350 Build Processor • Machine location. Figure 16: Configuring Build Processor user information 5. Click Add to add the Stratasys H350 Build Processor. See Figure Administrator rights may be required again. Page 33 © Copyright 2024 Stratasys. All rights reserved.
Page 46 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 6. On the next screen, the software adds the machine. See Figure Figure 17: Adding the machine 7. When the process is completed, click Close. See Figure Figure 18: Adding the build processor complete Page 34 ©...
Page 47: Stratasys H350 Build Processor Configuration
Stratasys H350 Build Processor Configuration After performing “Stratasys H350 Build Processor Installation Procedure” (page 25) “Adding the H350 Build Processor to Materialise™ Magics™” (page 31), the Stratasys H350 Printer is available in the Build Processor (BP) Manager. Figure 19: BP manager 1.
Page 48 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor • Show notifications Figure 20: BP manager options Page 36 © Copyright 2024 Stratasys. All rights reserved.
Page 49 Installing the Job Preparation Software Installing the Stratasys H350 Build Processor 2. From the build processor manager, double click the Stratasys H350 3D Printer icon to open the control panel. The control panel displays the jobs in queue and whether they are completed or failed.
Page 50 Upload folder field. See Figure Figure 22: Stratasys H350 machine configuration (tab 1) 5. The second tab is the Profile Editor tab. This is where the options for scaling factors and wall growth compensation are found. See...
Page 51: Stratasys Online Resources
The build strategy file includes the X,Y,Z scaling factors and the wall growth compensation factor, Border offset. The default values provided by Stratasys should not be changed without an in-depth understanding of the printing process and the printer configuration. For details please contact your Application Engineering representative.
Page 52: Stratasys Academy
Stratasys Academy is your online learning platform where you can quickly learn and acquire skills on additive technologies and your Stratasys printer. To guide you in your learning, our online academy provides a variety of resources such as an extensive library of videos and eLearning modules. We periodically update the site with new content.
Page 53: Stratasys Academy Youtube Channel
Stratasys Online Resources Stratasys Academy YouTube Channel In addition, you can check the latest revision of the user guide for your Stratasys 3D printer and download documents in different languages. The Support Center is available in multiple languages. You can change the display language using the language drop-down menu in the top-left corner of the homepage.
Page 54: Grabcad Community
GrabCAD Community GrabCAD Community Tutorials section of the GrabCAD Community portal is a valuable resource for Stratasys- sponsored and user-generated 3D printing tips. You can also ask 3D-related questions on the portal and download free CAD files. Figure 27: GrabCAD Community Page 42 ©...
Page 55: System Components
Printer Overview Printer Exterior 3 SYSTEM COMPONENTS This chapter describes the components of the H350 SAF Selective Absorption Fusion Powered 3D Pinter. Printer Overview Printer Exterior Warning: Electrical Shock Hazard Power off the printer before removing the rear panels. If printer is powered up, electrocution may result.
Page 56: Lid
Figure 2: Access Doors and Panels - Rear View Extraction outlet Rear panels RJ 45 connection panel Rear Panels The rear panels allow access to the powder system and other modules. Page 44 © Copyright 2024 Stratasys. All rights reserved.
Page 57: Interface Panel
It provides access to sensor data, printer info, and service tasks. Chapter , 4 User Interface (page 52) for detailed information on the components and pages of the user interface. Page 45 © Copyright 2024 Stratasys. All rights reserved.
Page 58: Power Button
The print sled is equipped with three printheads and two (one left, one right) infrared (IR) lamps. Only one lamp is currently used. Dosing Blade The dosing blade scoops a portion of the powder from the dosing chamber for each distributed layer. Page 46 © Copyright 2024 Stratasys. All rights reserved.
Page 60: Upper Processing Chamber Components
The vortex bell with thermal camera window is an assembly with a window for the thermal camera. Spotlights The spotlights are two lights that are used to illuminate the processing chamber. Page 48 © Copyright 2024 Stratasys. All rights reserved.
Page 61: Air Vents
The exhaust air vents are located on the upper processing chamber. The inlet air vents are located on the lower processing chamber. Both vents permit air flow within the processing chamber. See Figure Figure 7: Air vents Exhaust vent Inlet vent Page 49 © Copyright 2024 Stratasys. All rights reserved.
Page 62: Modeling Materials
Modeling Materials Materials Used The H350 printer uses two materials to create parts: powder and HAF high absorption fluid. The powder can be Stratasys High Yield PA11 or SAF™ PA12.The HAF is contained in a four- liter cartridge. Powder The two powders used in the H350 printer are Stratasys High Yield PA11 or SAF™ PA12.
Page 63: Reports
Build Preparation Software Build Preparation Using GrabCAD Print for H350 The printer builds parts by processing an original CAD or STL file into a Stratasys SAFB file which is then downloaded to the printer. GrabCAD Print is the preferred software used to process files and then transfer them to the printer to be built.
Page 64: User Interface
Overview 4 USER INTERFACE This chapter provides an overview of the H350 3D Printer User Interface (UI). Specific printer operation information and procedures can be found in Chapter , 5 Operating the Printer (page 78). You must power ON the printer prior to using the touchscreen (see “Powering ON...
Page 65: Loading A Build Job File
Print Pro to the printer. However, you cannot start the print in GrabCAD Print Pro. The build must started on the H350 printer user interface touch monitor. Magics will generate a .BLD file. This file is a buildjob file that is broken down into slices and is ready for printing.
Page 66: Deleting A Build Job File
Choose the file that corresponds to the job you wish to delete. Press delete.The file is now removed from the printer. After the file has been deleted, it will not be available on the Select job screen. Figure 3: Printer screen build job list Page 54 © Copyright 2024 Stratasys. All rights reserved.
Page 67: Viewing Build Job Information
Build job information can be accessed from the Select Job section of the New Build Job screen. Select the build job for review from the list and press Select. Figure 4: Build job information Page 55 © Copyright 2024 Stratasys. All rights reserved.
Page 68: Live Data Screens
Figure 8. The FMS tab displays information about the fluid management system, pressures, rpm, and status. See Figure Figure 5: Powder system tab Page 56 © Copyright 2024 Stratasys. All rights reserved.
Page 71: Owner Web Interface
1. Open an internet browser from a computer that is in the same local network (LAN) as the printer. 2. Type the address https://IP/ (for example https://172.23.32.131). See Figure 3. Press enter. Figure 11: URL field Page 59 © Copyright 2024 Stratasys. All rights reserved.
Page 72 The password protected web interface for the printer, in this case printer H350_demo, is now accessible. See Figure 13 (page 61). The username and password are fixed and cannot be changed. User name: owner Password: h350access Page 60 © Copyright 2024 Stratasys. All rights reserved.
Page 73: Owner Web Interface
When login is completed, the following menu displays. See Figure 14. The sub-menus and screens accessible from the owner web interface menu are discussed in the sections that follow. Figure 14: Owner web interface menu Page 61 © Copyright 2024 Stratasys. All rights reserved.
Page 74: Overview Screen
The Overview screen displays system information if the system is idle (see Figure 15) or running a build job (see Figure 16). Figure 15: Overview screen (idle) Figure 16: Overview screen (running) Page 62 © Copyright 2024 Stratasys. All rights reserved.
Page 75: Live Data Screen
(for example air temperature, powder module temperature, and fluid temperature). See Figure Figure 17: Live data screen When the build job is running, the target values for the different modules are accessible. See Figure Figure 18: Module live data Page 63 © Copyright 2024 Stratasys. All rights reserved.
Page 76: Live Data Screens
Figure 22. The FMS tab displays information about the fluid management system, pressures, rpm, and status. See Figure Figure 19: Powder system tab Figure 20: Air & cooling tab Page 64 © Copyright 2024 Stratasys. All rights reserved.
Page 78: Configuration Menu
Spotlight, Buildjob notifications, Timezone, and Hostname sub menus. These are discussed in detail in the following paragraphs. Recipe tuning The Recipe tuning screen allows for tuning the build bed temperature. See Figure Figure 24: Recipe tuning screen Page 66 © Copyright 2024 Stratasys. All rights reserved.
Page 79 Owner Web Interface Owner web interface Buildfile tuning The Buildfile tuning screen allows for . See Figure Figure 25: Buildfile tuning screen Page 67 © Copyright 2024 Stratasys. All rights reserved.
Page 80 The Build run criteria screen allows for . See Figure 26: Build run criteria screen Spotlight The Spotlight screen allows for adjusting the configuration options for the lid lights. See Figure Figure 27: Spotlight screen Page 68 © Copyright 2024 Stratasys. All rights reserved.
Page 81 (for example, Microsoft Teams). See Figure 28. The printer can broadcast when a job has started, finished, as well as the error code in case a failure occurs. Figure 28: Buildjob notifications screen Page 69 © Copyright 2024 Stratasys. All rights reserved.
Page 82 Owner Web Interface Owner web interface Timezone The Timezone screen allows . See Figure Figure 29: Timezone screen Hostname The Hostname screen allows . See Figure Figure 30: Hostname screen Page 70 © Copyright 2024 Stratasys. All rights reserved.
Page 83: Build File Library
Browse files button. Figure 31: Build file library Clicking the Browse files button allows files to be uploaded via the web interface. Figure 32: Browse files Page 71 © Copyright 2024 Stratasys. All rights reserved.
Page 84: Build Job History
The Build job history screen displays the history of the buildjobs that have run successfully or have failed. See Figure Figure 33: Build job history (populated) Event log The Event log screen displays system warnings and errors. See Figure Figure 34: Event log screen Page 72 © Copyright 2024 Stratasys. All rights reserved.
Page 85: System Info
See Figure Figure 35: System info screen Software updates The Software updates screen displays the current software version and the software update history. See Figure Figure 36: Software updates screen Page 73 © Copyright 2024 Stratasys. All rights reserved.
Page 86: Browse Files
Buildfile_library: the folder that contains the build job files. • Buildjob_reports: the folder that contains pdf reports for every job that has run in the printer. Log: the folder that contains the printer log files. • Page 74 © Copyright 2024 Stratasys. All rights reserved.
Page 89 This interface provides read only access to the files. There is a search function, which allows for searching for available files. There are also on- screen instructions for connecting via a WebDAV client that provides read-write access. Page 77 © Copyright 2024 Stratasys. All rights reserved.
Page 90: Operating The Printer
Workflow 5 OPERATING THE PRINTER This chapter explains basic steps in operating the H350 SAF Selective Absorption Fusion Powered 3D Printer. Workflow Figure 1 illustrates the workflow from build preparation to final parts. Figure 1: Workflow illustration Page 78 © Copyright 2024 Stratasys. All rights reserved.
Page 91: Basic User Operations
2. Set the circuit breakers to the on position (up) in the following order. See Figure 2 (page 79): Main ii. Bypass iii. Output Figure 2: Circuit breaker activation order Power Page 79 © Copyright 2024 Stratasys. All rights reserved.
Page 92 3. The system will start, and a green line will appear on the user interface display. 4. Next, the Legrand logo, as well as the following images, displays as the system cycles through the startup process. See Figure 3 (page 80): Figure 3: System starting Page 80 © Copyright 2024 Stratasys. All rights reserved.
Page 93 (Phase Voltage). When The Voltage is represented by two letters, for example V , or V , the value represents the measurement between phase to phase. (Line Voltage). Page 81 © Copyright 2024 Stratasys. All rights reserved.
Page 94 Basic User Operations Powering ON the Voltage Stabilizer 7. Press 8. Swipe to the Command screen. Figure 6: Command screen 9. Press Command. 10. Select Normal mode. Figure 7: Normal mode Page 82 © Copyright 2024 Stratasys. All rights reserved.
Page 95 11. Press Enter. A click occurs and the voltage stabilizer fan is activated. Figure 8: Press Enter 12. After the voltage stabilizer completes its startup process, the following image displays. Figure 9: Final startup image Page 83 © Copyright 2024 Stratasys. All rights reserved.
Page 96: Powering On The Voltage Stabilizer From Stand-By
1. Tap on the voltage stabilizer display screen to awaken the system from Stand-by Mode. 2. Press 3. Swipe to the Command screen. Figure 10: Command screen 4. Press Command. 5. Select Normal mode. Figure 11: Normal mode Page 84 © Copyright 2024 Stratasys. All rights reserved.
Page 97 Powering ON the Voltage Stabilizer 6. Press and Enter. A click occurs. Figure 12: Press Enter 7. After the voltage stabilizer completes its startup process, the following image displays. Figure 13: Final startup image Page 85 © Copyright 2024 Stratasys. All rights reserved.
Page 98: Powering On The Printer
The ON/OFF push button will turn ON and OFF the main printer PC together with the main exhaust fan. To power the printer ON: 1. Make sure the printer plug is connected to the power socket. Figure 14: Main power switch Main Power Inlet Page 86 © Copyright 2024 Stratasys. All rights reserved.
Page 100: Reactivating A Dormant Printer
Figure 17: Initializing screen Reactivating a Dormant Printer If the H350 printer has been powered up but unused for a period of two weeks or longer, it is strongly recommended that a paper print test is performed as a reactivation procedure before beginning a new build job.
Page 101: Powering Off The Voltage Stabilizer
Powering Off the Voltage Stabilizer Setting the Voltage Stabilizer to Standby 3. Press 4. Swipe to the Command screen. Figure 18: Command screen 5. Press Command. 6. Select Shutdown. Figure 19: Shutdown Page 89 © Copyright 2024 Stratasys. All rights reserved.
Page 102 8. The output voltages on the screen disappear, as shown below, and then the screen turns off. Figure 21: Standby screen The Normal (green) LED on the back panel will remain lit when the unit is in Standby mode. Page 90 © Copyright 2024 Stratasys. All rights reserved.
Page 103: Shutting Down And Powering Off The Voltage Stabilizer
4. On the rear panel, press the AC Power rocker switch to the off position. 5. When the alarm ceases sounding, the system is powered down. This typically takes a few seconds. Page 91 © Copyright 2024 Stratasys. All rights reserved.
Page 104: Powering Off The Printer
3. To fully power off the printer, disconnect the power plug from the socket. If the printer will be turned off for longer than 24 hours, follow the procedures for cleaning and maintenance of the printheads. Page 92 © Copyright 2024 Stratasys. All rights reserved.
Page 105: H350 And The Mtconnect Protocol
Basic User Operations H350 and the MTConnect Protocol H350 and the MTConnect Protocol The H350 supports printer status reporting over the MTConnect protocol, see https://www.mtconnect.org. The two API endpoints for obtaining H350 MTConnect data are: http://xxx.xxx.xxx.xxx:5000/probe http://xxx.xxx.xxx.xxx:5000/current where xxx.xxx.xxx.xxx must be replaced with the H350 printer IP address.
Page 107: Accessing Printer Folders
“Administrator web interface > Browse files”. The second protocol allows both read and write access to the buildfile_library. This enables the user to copy and delete buildfiles. Table 1: Folders and protocols Folder Web interface Buildfile_library Read/Write Buildjob_reports Read only Read only Page 95 © Copyright 2024 Stratasys. All rights reserved.
Page 108: Loading Material
Loading Material Caution: Damage to Printer The H350 printer is material specific, and is set up to use either High Yield PA11 or SAF™ PA12. Do not load the wrong material as it will cause damage to the printer. The information within this section will walk you through the process of loading material in the H350 printer.
Page 109 Loading Material Load Material Cartridges Figure 26: Material levels (screen 1) HAF level Waste level Figure 27: Material levels (screen 2) Page 97 © Copyright 2024 Stratasys. All rights reserved.
Page 110 Attempting to start a print job while the HAF level is too low will result in a warning. Attempting to start a print job while the waste level is too high will result in a warning. Page 98 © Copyright 2024 Stratasys. All rights reserved.
Page 111 Loading Material Load Material Cartridges The material slots are located at the right side of the printer behind the front right door. Figure 29: Material slot location Material slot location Page 99 © Copyright 2024 Stratasys. All rights reserved.
Page 112 1. Hold the cartridge from the handle. Make sure the correct side is facing down (see Figure 31). 2. Open the right front door. 3. Insert the cartridge into the slot. Confirm the cartridge is fully inserted. If not, the software will issue a warning. Page 100 © Copyright 2024 Stratasys. All rights reserved.
Page 113: Unloading And Replacing A Cartridge
Unloading and Replacing a Cartridge To unload or replace a cartridge: 1. Open the right front door. 2. Remove the cartridge from the slot. 3. Insert a new cartridge. 4. Close the door. Page 101 © Copyright 2024 Stratasys. All rights reserved.
Page 114: Refilling Powder
SAF™ PA12. Do not load the wrong material as it will cause damage to the printer. The H350 printer is equipped with a powder container that can hold 40 kg (88 lbs.) of powder, which is the equivalent to the amount typically needed for two full builds. There is a mixing wheel inside the powder container that mixes the powder after the container is filled and keeps the power mixed during the build.
Page 115 Attempting to start a print job without enough powder to complete the print will result in a warning. The printer powder container is located at the left side of the printer behind the left front door. Figure 34: Powder container location Powder container location Page 103 © Copyright 2024 Stratasys. All rights reserved.
Page 116: Preparing The Powder Mixture
To prepare the powder mix: 1. Remove the Stratasys H350 powder container from the powder retrieval station. 2. Weigh the container to determine how many kilograms of used powder are in the container.
Page 117 Refilling Powder • Stratasys H trolley (part number X3D-01006-V): This is a trolley with an electric motor for lifting the powder container. The trolley includes the powder container tilt assembly, which is a metal bracket mounted on the trolley with quick release bracket. The bracket can be rotated 180 degrees in order to facilitate powder flow from the container to the printer.
Page 118 104). b. Confirm the powder load adapter is properly mounted. 3. Attach the powder container to the Stratasys H trolley and securely lock in place. 4. Position the trolley near the printer. 5. Open the printer lid. If the lid is kept closed, there is a risk of scratching the printer panel.
Page 119 Loading Material Refilling Powder 7. Mount the front end of the powder container adapter to the inlet of the printer. Figure 37: Powder load adapter connected to printer Powder load adapter Page 107 © Copyright 2024 Stratasys. All rights reserved.
Page 120 Loading Material Refilling Powder 8. Position the Stratasys H trolley so it may be rotated vertically. See Figure Figure 38: Position trolley 9. Begin raising the powder container. See Figure 39. The powder container will begin to tilt while it is being raised. Raise the container to the maximum height.
Page 121 3. Lock the tilt assembly. 4. Disconnect the powder load adapter from the printer. 5. Replace the powder inlet lid. 6. Store the trolley and close the door to the printer powder container. Page 109 © Copyright 2024 Stratasys. All rights reserved.
Page 122: Basic Job Build Tasks
Figure 41: New build job 2. Select one of the two options: 1) a list of jobs loaded to the printer or 2) the last job that ran on the printer. Page 110 © Copyright 2024 Stratasys. All rights reserved.
Page 123 Figure 42: New build job type 4. After pressing Select from list, all the build jobs loaded on the printer are listed. Press the name of the desired job. Figure 43: Select a listed build job Page 111 © Copyright 2024 Stratasys. All rights reserved.
Page 124 Press the X at the top right corner to go back to the previous screen. Figure 44: Verify build 6. Press Build to start. Figure 45: Press Build Page 112 © Copyright 2024 Stratasys. All rights reserved.
Page 125 8. After heatup is completed, the build job begins. The first stage is pre-build. During this phase, 500 layers of power are placed on the build bed. During this phase, the estimated time to build completion can also be viewed. Page 113 © Copyright 2024 Stratasys. All rights reserved.
Page 126 500 layers of the Prebuild stage. In the Prebuild stage the following parts are printed in the corresponding layers. The total HAF consumption is 5 ml. Prebuild layer Part name Image Camera 95-100 alignment 111-240 Mini Z-bars 281-320 Material boxes 361-491 Mini Z-bars Page 114 © Copyright 2024 Stratasys. All rights reserved.
Page 128 Press Reset to restore the build image its default position. Figure 50: Rotating build and Reset When the build is complete, 20 additional layers of powder are added on top of the build job. Page 116 © Copyright 2024 Stratasys. All rights reserved.
Page 129: Starting A Build Job (Previously Used)
Figure 51: Previously used build job 2. Once the previously built job is selected, the rest of the procedure is the same as the procedure described. in “Starting a Build Job (Select From List)” (page 110). Page 117 © Copyright 2024 Stratasys. All rights reserved.
Page 130 Basic Job Build Tasks Starting a Build Job (Previously Used) 3. Press Build to start the build job. Figure 52: Start previously used build Page 118 © Copyright 2024 Stratasys. All rights reserved.
Page 131: Removing A Build
The accessories required to remove a build job are: • Stratasys H trolley (part number X3D-01006-V): This is a trolley with an electric motor for lifting the powder container. The trolley also includes a build removal box plate. A quick release bracket is used to mount the build removal box plate to the H trolley.
Page 132 Removing a Build Starting a Build Job (Previously Used) • Stratasys H350 Build Removal box (part number X3D-01001). The removal box consists of two parts: a box and a removable bottom plate. Figure 54: Build removal box and build removal box plate The build can be removed once the build job is finalized, successfully completed, canceled, or fails.
Page 133: Prepare The Stratasys H Trolley And Build Removal Box
Removing a Build Prepare the Stratasys H trolley and Build Removal Box Prepare the Stratasys H trolley and Build Removal Box 1. Prepare the Stratasys H-trolley. a. If required, remove the tilt bracket for the powder container. b. Mount the removal box plate bracket. See...
Page 134 Removing a Build Prepare the Stratasys H trolley and Build Removal Box 2. Confirm the bracket is locked properly in position using the lock pin. See Figure Figure 56: Build removal box bracket mounted and locked Build removal box plate 3.
Page 135: Placing The Build Removal Box On The Printer
The processing chamber can reach a temperature of 100ºC (212ºF) and could cause injury. Put on heat resistant gloves before handling. 1. Position the Stratasys H-trolley, with the build removal box, in close proximity to the printer. From the Home screen, press Unlock lid to open the printer lid. See...
Page 136 Figure 59: Position the H-trolley 4. Once the trolley is in position, lower the tray until the build removal box bracket is locked in position on the sled guide. See Figure 60 Figure Page 124 © Copyright 2024 Stratasys. All rights reserved.
Page 137 Removing a Build Placing the build removal box on the printer Figure 60: Lower the tray Figure 61: Bottom plate locked in position Sled guide Locking bracket Page 125 © Copyright 2024 Stratasys. All rights reserved.
Page 138 Figure Figure 62: Unlock build removal box 6. Push the build removal box from the top plate to over the build plate. See Figure Figure 63: Build removal box on printer Page 126 © Copyright 2024 Stratasys. All rights reserved.
Page 139 See Figure Figure 64: Position build removal box 8. The remove build wizard can now be initialized. Follow the on screen instructions to perform this task. Page 127 © Copyright 2024 Stratasys. All rights reserved.
Page 140: Remove The Build Using The Wizard
2. The sleds should be in their parked positions, which are located at the left and right side of the processing chamber. The sleds must be positioned away from the build plate to allow the placement of the build removal box. Page 128 © Copyright 2024 Stratasys. All rights reserved.
Page 141 Figure 66: Build job removal from Home screen 4. When the build plate has moved fully upward and stops moving, pull the build removal box, which now contains the build, onto the Stratasys H-trolley. Figure 67: Press Finish Page 129...
Page 142 Figure 68: Build removal box placed on tray 5. When the build removal box is properly positioned on the tray, engage the lock. This will secure the build removal box to the Stratasys H-trolley. Figure 69: Lock engaged Page 130...
Page 143 See Figure Once the build has been removed, the printer can be cleaned and the next build job can be started. Figure 70: Time stamp on a successful build job Page 131 © Copyright 2024 Stratasys. All rights reserved.
Page 144: Remove The Build Removal Box From The Printer
1. Lift the tray above the top plate of the printer to release it from the sled guide. See Figure Figure 71: Tray lifted above the printer and build removal box released from sled guide Page 132 © Copyright 2024 Stratasys. All rights reserved.
Page 145: Cooldown
2. Pull the Stratasys H-trolley backwards and away from the printer. Figure 72: Trolley retracted from printer The Stratasys H-trolley can safely and stably carry the build removal box even when fully extended. Once the build has been removed, the printer can be cleaned and the next build job can be started.
Page 146: Post-Processing Considerations
The build can be broken apart by hand and the parts removed. Any recovered powder can then be sifted and reused. Figure 73: Unpacking station Page 134 © Copyright 2024 Stratasys. All rights reserved.
Page 147: Powder Reuse
The reason for this is that as the heavy parts tumble in the machine, they may collide with delicate parts and cause them to break. Figure 74: Bead basting machine (sample) Page 135 © Copyright 2024 Stratasys. All rights reserved.
Page 149: Aborting A Build
Force abort is pressed in case of a serious failure. During a forced abort, the sleds are stopped immediately and stay at their current position. At this point, the user can evaluate the situation and move the sleds to their park positions using the user interface. Page 137 © Copyright 2024 Stratasys. All rights reserved.
Page 150: Next Steps
This, however, is not recommended. It is a best practice to allow the printer to cool before removing the build. The build should be removed while wearing proper PPE and using caution. Page 138 © Copyright 2024 Stratasys. All rights reserved.
Page 151: Calibration And Adjustments
A high level view of the thermal calibration process for the H350 printer is comprised of the following steps: 1. Fill printer with 20 kg (44 lbs.) of virgin powder.
Page 152 Once at steady state 70% to 30% ratio is achieved, the H350 shrinkage settings will better reflect the age of the powder. At this point, the typical tolerance band is +/- 0.2mm < 100mm > +/- 0.2% in all axes. Once again, the types of...
Page 153: Building And Analyzing The Thermal Calibration Parts
2. On the Recipe tuning screen, enter 165 in the Bed temperature target [C] field. 3. Press Submit all. Figure 1: Recipe tuning screen 4. Load the PA12_TCB_v(X.X) build file (provided by Stratasys) onto the printer. The PA12_TCB_v(X.X) build file is comprised of the following: •...
Page 154 Figure 2: Thermal calibration build structure (overall) Figure 3: Thermal calibration build structure (single layer) 5. Allow the build to run to completion. 6. Allow the build to cool for 24 hours. Page 142 © Copyright 2024 Stratasys. All rights reserved.
Page 155: Analyzing The Thermal Calibration Parts
Each group should undergo further automatic or manual bead blasting. Use a Dyemansion Powershot C with a 15-minute cycle at a pressure of 3 bar or equivalent for bead blasting. Figure 4: Thermal calibration parts by level after cleanup Page 143 © Copyright 2024 Stratasys. All rights reserved.
Page 156 Select the bed temperature of the level containing no TSF failures as the printer build temperature going forwards. For example, in Figure 5 (page 144), Level C is the appropriate level selection. The temperature of each level is shown in Table 1 (page 145). Page 144 © Copyright 2024 Stratasys. All rights reserved.
Page 157: Scaling Factor Changes
146). Always click Submit All following a settings change to ensure changes are applied to the printer. While GrabCAD Print retrieves the settings from the printer, customers using the Stratasys Build Processor must update the build strategy profile file. See Figure 23 (page 39).
Page 158: Load Cell Calibration
Load Cell Calibration Building and Analyzing the Thermal Calibration Parts Table 2: H350 printer scaling factors Border Shaving Shrinkage Shrinkage Shrinkage Border Offset (mm) Temperature Compensation X Compensation Y Compensation Z in mm (Build (GrabCAD Target (°C) (Scale Y) (Scale Y)
Page 159 Building and Analyzing the Thermal Calibration Parts Procedure 1. From the home screen, press Service operations and then Module Test. See Figure 8 Figure Figure 8: Press Service operations Figure 9: Press Module Test Page 147 © Copyright 2024 Stratasys. All rights reserved.
Page 160 2. Click on Printheads & Fluids to access the calibration tasks for the two load cells. • Cartridge HAF • Cartridge Waste 3. See Figure Figure 10: Load cell calibration screen Page 148 © Copyright 2024 Stratasys. All rights reserved.
Page 161: Haf Load Cell Calibration
1. Insert a full cartridge into the Load Cell and press Full Cartridge Calib. See Figure Follow the instructions on the screen. See Figure Figure 11: Full cartridge calibration Figure 12: Status message displays Page 149 © Copyright 2024 Stratasys. All rights reserved.
Page 162 3. Remove the empty cartridge and press No Cartridge Calib. See Figure 10. Follow the instruction on the screen. See Figure Figure 13: No cartridge calibration 4. Press Continue. See Figure Figure 14: Cartridge calibration - Succeeded Page 150 © Copyright 2024 Stratasys. All rights reserved.
Page 163: Waste Load Cell Calibration
2. Press Fluid level test and the popup window will display the reading from the load cell as a percentage: 0% empty cartridge - 100% full cartridge. 3. Wait for 10 seconds after inserting the cartridge before initiating the test. Page 151 © Copyright 2024 Stratasys. All rights reserved.
Page 164 The readings can vary 1%-2% • For a full cartridge the reading can be 98-100% • For an empty cartridge the reading will be in the range 0-2% Figure 16: Fluid level test Page 152 © Copyright 2024 Stratasys. All rights reserved.
Page 165 17. If this occurs, the calibration needs to be repeated. For example, this fluid level test for a full cartridge gave the result of 127.43%. Figure 17: Fluid level test showing a calibration error Page 153 © Copyright 2024 Stratasys. All rights reserved.
Page 166: Maintenance
Table 2 lists part numbers for various replacement consumable items. Use the part numbers listed in this table when ordering replacement parts from Stratasys or your regional Stratasys office. Table 1: Maintenance Schedule...
Page 167: Post-Build Maintenance
• Squeeze bottle (contained in cleaning kit X3D-01016) • Pick tool (contained in cleaning kit X3D-01016) • Brass sponge (contained in cleaning kit X3D-01016) • Mirror (contained in cleaning kit X3D-01016) Page 155 © Copyright 2024 Stratasys. All rights reserved.
Page 168 An industrial vacuum cleaner with a dust class H filter (such as Nilifisk ATIX 332HIC, or equivalent not provided by Stratasys). • Anti-static vacuum cleaner tube and nozzles (not provided by Stratasys). Example shown below. Figure 1: Vacuum cleaner nozzle Page 156 ©...
Page 169: Start The Printer Clean Wizard
Do not move the sleds by hand. 1. Initiate the Clean wizard from the Home screen. Follow the instructions as they are displayed. Figure 2: Clean wizard home screen Page 157 © Copyright 2024 Stratasys. All rights reserved.
Page 170 Figure 4 (page 159). 4. Using the lint free wet IPA wipes, clean the window and the inner surfaces of the lid where powder can accumulate. See Figure 4 (page 159). Page 158 © Copyright 2024 Stratasys. All rights reserved.
Page 171 Figure 5: Cleaning the printer top plate area Caution: Damage to Powder System Do not push excess powder into the powder system through the overflow mesh. Powder system failure may result. Page 159 © Copyright 2024 Stratasys. All rights reserved.
Page 172 6. Vacuum the area between the guides and the top plate. See Figure Figure 6: Vacuuming between the guides and the top plate Caution: Damage to Powder System The powder in the overflow module is waste powder and must not be reused. Page 160 © Copyright 2024 Stratasys. All rights reserved.
Page 173 Post-Build Maintenance Cleaning the Printer Using the Cleaning Wizard 7. Vacuum the overflow module. Figure 7: Vacuum the overflow module Page 161 © Copyright 2024 Stratasys. All rights reserved.
Page 174 Post-Build Maintenance Cleaning the Printer Using the Cleaning Wizard 8. Vacuum the top surface of both sleds. See Figure Figure 8: Vacuuming the top surface of the sleds Page 162 © Copyright 2024 Stratasys. All rights reserved.
Page 175 Cleaning the Printer Using the Cleaning Wizard 9. Using the lint free wet IPA wipes, wipe the top surfaces of the top plates, build plate, sled covers, and overflow module. See Figure Figure 9: Wiping components Page 163 © Copyright 2024 Stratasys. All rights reserved.
Page 176 10. Using the lint free IPA wipes, wipe down the back wall of the processing chamber as well as the processing chamber back wall curtain. See Figure Figure 10: Wiping the processing chamber back wall Page 164 © Copyright 2024 Stratasys. All rights reserved.
Page 177 Cleaning the Printer Using the Cleaning Wizard 11. Using the brass sponge, clean the sled guide. See Figure Figure 11: Cleaning the sled guide 12. Vacuum any debris created during the cleaning process. Page 165 © Copyright 2024 Stratasys. All rights reserved.
Page 178 Cleaning the Printer Using the Cleaning Wizard Figure 12: Printer top plate before and after cleaning 13. When this area is clean, press Next. Figure 13: Press next 14. The Step 2 wizard image displays. Page 166 © Copyright 2024 Stratasys. All rights reserved.
Page 179: Cleaning The Distribution Sled
2. Cleaning the distribution roller. 3. Cleaning the distribution sled surfaces. 4. Cleaning the distribution sled protections strips. 5. Cleaning the distribution sled IR (left) lamp. 6. Cleaning the scraper tip (if required). Page 167 © Copyright 2024 Stratasys. All rights reserved.
Page 180 Removing and Cleaning the Distribution Sled Covers Removing the distribution sled cover is a preliminary task required for all the areas of distribution sled maintenance. Figure 15: Distribution Sled Cover (underside view) Page 168 © Copyright 2024 Stratasys. All rights reserved.
Page 181 Extra attention required when working with the lamp covers removed. The lamps are sensitive to contact with tools and other hard objects. See Figure Figure 17: Removing the distribution sled lamp cover Page 169 © Copyright 2024 Stratasys. All rights reserved.
Page 182 Figure 18: Distribution sled with cover removed (PA11 system without scraper) Figure 19: Distribution sled with cover removed (PA12 system with scraper) 4. The covers are now removed and the distribution sled is ready for cleaning. Page 170 © Copyright 2024 Stratasys. All rights reserved.
Page 183 6. Use the lint free wet IPA wipes to clean the lamp covers. Dry the lamp covers before re- installation. See Figure Figure 20: Wiping the lamp covers Page 171 © Copyright 2024 Stratasys. All rights reserved.
Page 184 However, there is a risk of removing paint from the lamp cover. Figure 21: Cleaning the sled covers 7. If a second set of sled and lamp covers are available, these may be used as replacements. Page 172 © Copyright 2024 Stratasys. All rights reserved.
Page 185: Cleaning The Distribution Sled With Covers Removed
Use caution when operating a vacuum cleaner or other tools around the unprotected lamps. The lamps are easily damaged from any hard contact. Figure 22: Areas where powder most commonly collects Page 173 © Copyright 2024 Stratasys. All rights reserved.
Page 186: Cleaning The Distribution Sled Surfaces
Cleaning the Distribution Sled Surfaces With the lamp covers removed and the sled protection strips removed, clean the distribution sled surfaces. See Figure 24 (page 174). Figure 24: Cleaning the distribution sled surfaces Page 174 © Copyright 2024 Stratasys. All rights reserved.
Page 187: Wiping The Distribution Sled Lamps
1. If required, remove the distribution sled cover and the distribution sled lamp cover. For printers running PA12, remove the scraper by lifting it off. Caution: Damage to Printer Components Use only head cleaning wipes contained in cleaning kit X3D-01016. Page 175 © Copyright 2024 Stratasys. All rights reserved.
Page 188 Figure 26: Cleaning the distribution roller with wipes contained in cleaning kit X3D-01016 Caution: Damage to the powder distribution system Gloves must be worn during the entire cleaning procedure. Oil and grease from skin-to-roller contact can impact the powder distribution. Page 176 © Copyright 2024 Stratasys. All rights reserved.
Page 189: Cleaning And Maintaining The Scraper Tip
2. If any damage or irregularities are seen or felt along the edge of the scraper tip, remove them by sanding the edge of the scraper tip with a piece of P600 silicon carbide water proof abrasive paper. Page 177 © Copyright 2024 Stratasys. All rights reserved.
Page 190 Figure 28: Restoring an edge to the scraper tip 4. If there is extensive damage to the scraper tip, the scraper tip will need to be flipped or replaced with a new strip. Page 178 © Copyright 2024 Stratasys. All rights reserved.
Page 191: Verification
See “Verification” (page 179). Verification 1. Apply a light coating of powder to the roller. 2. Engage the roller by pressing Service Operations | Other Motors | Roller | Run Roller. Page 179 © Copyright 2024 Stratasys. All rights reserved.
Page 192 It is recommended to replace the dirty sled protection strips with clean ones during post build maintenance. The removed, dirty sled protection strips can then be cleaned while the printer is operating. Page 180 © Copyright 2024 Stratasys. All rights reserved.
Page 193 Remember to perform this cleaning procedure away from the printer top plate surfaces. Failing to do this may result in melted hard powder entering the powder system from the dosing blade area or the overflow area. Page 181 © Copyright 2024 Stratasys. All rights reserved.
Page 194 24 hours. After soaking, use a scraper to remove the fused material. See Figure Figure 32: Soaking the protection strips 4. If a sled protection strip cannot be properly cleaned, it must be replaced. Page 182 © Copyright 2024 Stratasys. All rights reserved.
Page 195 Cleaning the Printer Using the Cleaning Wizard 5. Press Next. Figure 33: Completing wizard step 2 Step 3 is cleaning the print sled and the IR lamps. Figure 34: Cleaning the print sled and the IR lamps Page 183 © Copyright 2024 Stratasys. All rights reserved.
Page 196: Removing And Cleaning The Print Lamp Covers
2. Carefully vacuum the top of the IR lamps. Do not allow the vacuum nozzle to touch the lamps. See Figure 36 (page 185). Page 184 © Copyright 2024 Stratasys. All rights reserved.
Page 197: Cleaning The Print Sled Surfaces
2. The powder that collects around the print sled left lamp is often hardened and difficult to remove due to the higher duty cycle. In this case use, a scraper to remove the fused powder from the sled surface. Page 185 © Copyright 2024 Stratasys. All rights reserved.
Page 198: Cleaning The Print Sled Lamps
170). 1. Carefully reinstall the print sled protection strips after they are cleaned. See “Replacing the Sled Protection Strips” (page 250). 2. Reinstall the lamp covers and tighten the attaching screws. Page 186 © Copyright 2024 Stratasys. All rights reserved.
Page 199 A homing of the piston motor is required. If this popup displays, press Continue to home the piston. 6. The piston in the build chamber moves to the bottom position. Page 187 © Copyright 2024 Stratasys. All rights reserved.
Page 200 7. The lid automatically unlocks when the sleds stop moving and Step 4 displays. Figure 40: Step 4 8. Vacuum the surfaces around the sleds. See Figure Figure 41: Vacuuming around the sleds Page 188 © Copyright 2024 Stratasys. All rights reserved.
Page 201 9. Vacuum the area between the sleds and the guides. See Figure Figure 42: Vacuuming between the sleds and guides 10. Vacuum the surfaces of the build chamber. See Figure Figure 43: Vacuuming the build chamber surfaces Page 189 © Copyright 2024 Stratasys. All rights reserved.
Page 202 Figure 44: Cleaning with the brass sponge 12. Vacuum any debris created during this process. Wipe the sled guide as needed. Caution: Damage to Printer Components Use only head cleaning wipes contained in cleaning kit X3D-01016. Page 190 © Copyright 2024 Stratasys. All rights reserved.
Page 203 14. Using the lint free wet IPA wipes, wipe down the back wall of the processing chamber as well as the processing chamber back wall curtain. See Figure Figure 46: Wiping down the back wall and back wall curtain Page 191 © Copyright 2024 Stratasys. All rights reserved.
Page 204 See Figure 47. Wipe the surface with dry paper towel in order to avoid powder sticking to the wet surface. Figure 47: Cleaning the printhead cleaning station area Page 192 © Copyright 2024 Stratasys. All rights reserved.
Page 205 Cleaning the Printer Using the Cleaning Wizard 16. Wipe away any HAF from the printhead cleaning nozzles. Figure 48: Cleaning the nozzles Nozzles before cleaning Nozzles after cleaning Figure 49: Cleaning the nozzles (continued) Page 193 © Copyright 2024 Stratasys. All rights reserved.
Page 206 Cleaning the Printer Using the Cleaning Wizard 17. After the nozzles are cleaned, press Next. Figure 50: Press next 18. After pressing next, the wizard moves to Step 5. The vacuum pump starts automatically. Page 194 © Copyright 2024 Stratasys. All rights reserved.
Page 207 19. Check that vacuum is present on each nozzle. Do this by placing a cloth over the vacuum blocks. Lifting the cloth off each vacuum block individually will confirm if vacuum is present. Figure Figure 51: Checking for vacuum Page 195 © Copyright 2024 Stratasys. All rights reserved.
Page 208 20. If the nozzles are blocked with powder, use the pick tool for deep cleaning. See Figure Figure 52: Cleaning blocked nozzles 21. Use a vacuum to clean any debris removed from the slots during this process. See Figure Figure 53: Vacuuming debris Page 196 © Copyright 2024 Stratasys. All rights reserved.
Page 209 Cleaning the Printer Using the Cleaning Wizard 22. While the vacuum pump is running, using a squeeze bottle, inject approximately 10 ml of flushing fluid into each nozzle. See Figure Figure 54: Flushing the nozzles Page 197 © Copyright 2024 Stratasys. All rights reserved.
Page 210 Post-Build Maintenance Cleaning the Printer Using the Cleaning Wizard Figure 55: Step 5 If the pump stops it can be reactivated by pressing Run Vacuum Pump on the screen. Page 198 © Copyright 2024 Stratasys. All rights reserved.
Page 211 24. Step 6 displays on the wizard. Figure 57: Step 6 25. Inspect the vortex bell and thermal camera window. Confirm both are free of powder and any other contamination. Clean as required. Page 199 © Copyright 2024 Stratasys. All rights reserved.
Page 212 Being careful not to touch the lens, vacuum the vortex bell. Figure 58: Vortex bell b. If the lens is dirty, remove debris using a manual air blower. Figure 59: Cleaning using air Page 200 © Copyright 2024 Stratasys. All rights reserved.
Page 213 Figure 60: Cleaning the lens 26. Press Finish to complete the procedure, The printer will prompt Close the lid to allow the movement of the sleds. See Figure Figure 61: Press Finish Page 201 © Copyright 2024 Stratasys. All rights reserved.
Page 214 Figure 62: Cleaning successful screen 28. If the clean procedure is completed successfully, a time and date stamp will be printed below the Clean icon. See Figure Figure 63: Home screen after successful cleaning Page 202 © Copyright 2024 Stratasys. All rights reserved.
Page 215: Inspecting And Maintaining The Printhead Guard Plate
2. Move the sled 100 mm by selecting Sleds | DrivePrint | Move Right 100mm or Sleds | DrivePrint | Move Left 100mm depending on ease maintenance. See Figure 65 (page 204). Page 203 © Copyright 2024 Stratasys. All rights reserved.
Page 216 Post-Build Maintenance Inspecting and Maintaining the Printhead Guard Plate 3. Press Unlock lid and open the lid. Figure 65: Move sleds and unlock lid 4. Place a mirror on the build plate. Page 204 © Copyright 2024 Stratasys. All rights reserved.
Page 217 5. Turn on the inspection light. Place the light inside the build chamber facing the print sled. Figure Figure 66: Inspection light 6. Inspect the underside of the print sled for debris. Figure 67: An example of a clean print sled Page 205 © Copyright 2024 Stratasys. All rights reserved.
Page 218: Cleaning Printhead Guard And Nozzle Guard
• Printhead Guard - Use caution when cleaning this area. See Figure 69 (page 207). • Nozzle Guard - Use extreme caution when cleaning this area. See Figure 70 (page 207). Page 206 © Copyright 2024 Stratasys. All rights reserved.
Page 219 Post-Build Maintenance Inspecting and Maintaining the Printhead Guard Plate • Nozzle Plate - Never touch or attempt to clean this area. Contact Stratasys Service if an issue is observed. See Figure Figure 69: Printhead guard Printhead guard Figure 70: Nozzle guard and nozzle plate...
Page 220 3. Remove the inspection light and mirror from the build chamber. 4. Close the lid and press Service operations | Print sled | Right park to park the print sled. Figure 72 (page 209). Page 208 © Copyright 2024 Stratasys. All rights reserved.
Page 221: Full Black Image Paper Test
This procedure can also be used to evaluate issues with FMS pressure settings and diagnose deviated or blocked printhead nozzles. Perform this procedure after each build. Page 209 © Copyright 2024 Stratasys. All rights reserved.
Page 222: Required Tools
1. In the Build plate area press Home to confirm the piston is in the home position. Figure 73: Common operations screen The full black image test helps to keep the printhead nozzles clear of particles. Page 210 © Copyright 2024 Stratasys. All rights reserved.
Page 223 3. Close the lid. 4. On the Service operations screen, press Print System | Paper Test | Full Black Image. Figure Figure 75: Service operation screen for the paper test tasks Page 211 © Copyright 2024 Stratasys. All rights reserved.
Page 224 5. A full black image is printed on the paper. See Figure Figure 76: Printed full black image 6. Press Unlock lid. Open the lid. 7. Remove the paper from the build plate. Page 212 © Copyright 2024 Stratasys. All rights reserved.
Page 225: Evaluation Of The Full Black Image Test
Full Black Image Paper Test Evaluation of the Full Black Image Test Figure 77: Example of acceptable full black image Figure 78: Failed full black image; Issues with pressure in the FMS Page 213 © Copyright 2024 Stratasys. All rights reserved.
Page 226: Full Test Image Paper Test
Issues with FMS pressure settings or electrical connection issues can also be detected using this test. Perform this procedure before each build. Page 214 © Copyright 2024 Stratasys. All rights reserved.
Page 227: Required Tools
Following the post-build maintenance procedures helps to minimize the number of deviant and blocked nozzles. Following additional maintenance procedures can improve the condition of the printheads. Consult Stratasys Customer Success to resolve any recurring part quality issues. Document any printhead quality issue with the corresponding full image test print. Archive the tests and monitor the number of blocked and deviant nozzles.
Page 228 3. Close the lid. 4. On the Service operations screen, press Print System | Paper Test | Full Test Image. Figure Figure 82: Service operation screen for the paper test tasks Page 216 © Copyright 2024 Stratasys. All rights reserved.
Page 229: Evaluation Of Full Test Image Print
Following the post-build maintenance procedures helps to minimize the number of deviant and blocked nozzles. Following additional maintenance procedures can improve the condition of the printheads. Consult Stratasys Customer Success to resolve any recurring part quality issues. Page 217...
Page 230 That the image is clear with no indications of jetting performance due to issues with the system pressure. • That the number of blocked or deviating nozzles is minimal and not causing part quality issues. Page 218 © Copyright 2024 Stratasys. All rights reserved.
Page 231 A perfect line of firing nozzles consists of a series of 10 lines generating a staircase image. A perfect rectangular pattern is a black box without any voids. There are two types of defects: a blocked nozzle and a deviating nozzle. Page 219 © Copyright 2024 Stratasys. All rights reserved.
Page 232 In the paper test, the void is visible as both a missing step in the staircase and also as a empty stripe in the printed box that corresponds to the nozzle position. On parts, the blocked nozzle is not visible. A maximum of three consecutive blocked nozzles is acceptable. Page 220 © Copyright 2024 Stratasys. All rights reserved.
Page 233 A deviating nozzle can create ridging due to the fact that extra material is deposited in an area where HAF has already been jetted. See Figure Figure 88: Ridging Ridging Page 221 © Copyright 2024 Stratasys. All rights reserved.
Page 236: Issues Caused By Bad Electrical Connections
Figure 91: Failed test due to profound FMS pressure issues Figure 92: Failed test due to presence of deviant (blue box) and blocked (red box) nozzles Issues Caused by Bad Electrical Connections Page 224 © Copyright 2024 Stratasys. All rights reserved.
Page 237: Every 40 Build Cycle Maintenance
This procedure needs to be repeated monthly. Required Tools The following tools are required: • Screwdriver or other tool for disconnecting the extraction tube from the printer • Vacuum cleaner Page 225 © Copyright 2024 Stratasys. All rights reserved.
Page 238: Procedure
When removing the exhaust tube, there is a risk that small amounts of powder will be dislodged. Airborne powder will be generated during this procedure. Figure 93: Extraction outlet 2. Use the vacuum cleaner to clean the area around the extraction outlet. Page 226 © Copyright 2024 Stratasys. All rights reserved.
Page 239 The extraction outlet is a T-shaped junction and all three sides must be cleaned. The bottom of the T-junction connects to a tube from the waste cyclone separator. Figure 94: Extraction outlet in printer Page 227 © Copyright 2024 Stratasys. All rights reserved.
Page 240 Every 40 Build Cycle Maintenance Cleaning the Extraction Outlet Vacuum the right side of the T-junction. See Figure Figure 95: Vacuum extraction outlet Page 228 © Copyright 2024 Stratasys. All rights reserved.
Page 241 3. After cleaning, the extraction outlet should look as shown in Figure Figure 96: Outlet after cleaning 4. When all loose powder has been removed, connect the extraction tube to the extraction outlet. Page 229 © Copyright 2024 Stratasys. All rights reserved.
Page 242: As-Needed Maintenance
1. On the Main screen, select Service operations | Print system. 2. Select Paper Test | Full Black Image to print a full black image on a A3 paper. See Figure Figure 97: Full Black Image Page 230 © Copyright 2024 Stratasys. All rights reserved.
Page 243 Figure 5. Select Printhead Clean | Deep Clean and x 20 to run 20 cleaning sweeps. See Figure Figure 99: Deep Clean 6. Select FMS | Enable to enable the FMS. Page 231 © Copyright 2024 Stratasys. All rights reserved.
Page 244: Removing Powder From The Powder Container
Warning: Skin Contact Hazard Prolonged contact with powder can cause skin irritation. Do not continue before wearing protective gloves. Page 232 © Copyright 2024 Stratasys. All rights reserved.
Page 245 Figure 101: Vacuum cleaner tube attached to filter adapter Powder container inlet lid removed Vacuum cleaner attached to filter adapter in extraction port Vacuum cleaner 4. Remove the powder container inlet lid. Page 233 © Copyright 2024 Stratasys. All rights reserved.
Page 246 Air can now only enter the powder system through the powder container inlet. Figure 102: Dose lid (left) and overflow lid (right) 6. On the main screen, select Service Operations. Figure 103: Main screen Page 234 © Copyright 2024 Stratasys. All rights reserved.
Page 247 9. Observe the powder level on the screen and through the powder container’s powder inlet. Press Cancel on the left of the screen when the powder container is empty. Page 235 © Copyright 2024 Stratasys. All rights reserved.
Page 248: Cleaning The Powder System
Figure 105: Remove vacuum powder extraction lid Vacuum Powder Extraction 2. Insert the vacuum filter adapter into the vacuum powder extraction port. Figure 106: Vacuum filter adapter insertion Vacuum Powder Extraction Port Vacuum Filter Adaptor Page 236 © Copyright 2024 Stratasys. All rights reserved.
Page 249 3. Insert the vacuum tube into the vacuum filter adapter and start the vacuum cleaner. If the powder needs to be re-used, connect a cyclone separator to the vacuum outlet. Figure 107: Vacuum tube Page 237 © Copyright 2024 Stratasys. All rights reserved.
Page 250 4. On the touch screen select Service Operations. Figure 108: Service operations 5. At the Service Operations screen, press Powder System | Powder Flow | Empty Powder System. Figure 109: Empty powder system Page 238 © Copyright 2024 Stratasys. All rights reserved.
Page 251 7. If the agitator is not clogged, press Forward. If the agitator is clogged by powder, choose Reverse. This will cause the agitators and auger to reverse rotation. Figure 111: Rotation direction Page 239 © Copyright 2024 Stratasys. All rights reserved.
Page 252 9. Let the vacuum cleaner run until the powder is cleared from the tubes. 10. Press the Emergency Stop button next to the touch screen to disable the power to the motors. 11. Remove the vacuum cleaner from the front extraction port. Page 240 © Copyright 2024 Stratasys. All rights reserved.
Page 253 13. Unscrew the bracket on the overflow module and remove the overflow mesh. 14. Use the vacuum cleaner to remove as much powder as possible from the overflow module. Figure 114: Overflow module 15. Enable power to restore power to all motors. Page 241 © Copyright 2024 Stratasys. All rights reserved.
Page 254: Preparing And Filling The Powder Dosing System
1. Select Service operations | Powder system | Powder Flow, and press Run Powder Feed & Flow to re-fill the powder system. Figure 115: Powder Flow screen Page 242 © Copyright 2024 Stratasys. All rights reserved.
Page 255 2. When the dose module is observed to be full, press Cancel near the upper left portion of the screen. Figure 116: Figure 43: Full dose module Figure 117: Press Cancel Page 243 © Copyright 2024 Stratasys. All rights reserved.
Page 256: Test Powder Distribution
48 hours before use, it is still recommend that the test powder distribution task is performed. 1. Access the Service operations screen. Figure 118: Service operations screen Page 244 © Copyright 2024 Stratasys. All rights reserved.
Page 257 Figure 119: Press Powder system button 3. The Powder Flow sub menu displays. Press the Test Powder Distribution button. Run the test for at least 15 minutes. Figure 120: Test powder distribution Page 245 © Copyright 2024 Stratasys. All rights reserved.
Page 258: Customer Replaceable Units
Replacing Spot Light Bulb Customer Replaceable Units The following service procedures outline the replacement instructions for the customer replaceable units of the H350 3D printers. Replacing Spot Light Bulb Warning: Electrical Shock Hazard Contact with live circuits could cause serious electric shock. Do not continue before disconnecting the power cable.
Page 259: Procedure
3. Replace the bulb, and secure the light cover with the 2 screws. Replacing the Scraper Tip This procedure describes how to replace the scraper tip. Required Tools A T20 Torx is required for this procedure. Page 247 © Copyright 2024 Stratasys. All rights reserved.
Page 260: Procedure
2. Remove the scraper assembly by lifting it upwards. Figure 122: Removing scraper 3. Place the scraper on clean, flat surface, or similar suitable working area. 4. Loosen the three T20 Torx screws. Figure 123: Loosen three Torx screws Page 248 © Copyright 2024 Stratasys. All rights reserved.
Page 261 7. Align the scraper tip so that it is flush with the side and the bottom of the scraper. Figure 125: Left Picture: Flush with bottom – Right Picture: Flush with side Page 249 © Copyright 2024 Stratasys. All rights reserved.
Page 262: Replacing The Sled Protection Strips
Replace the protection strips if they become deformed, or begin to collect melted powder, which might cause fused powder to accumulate on the build bed. Figure 127: Example of dirty sled protection strips Page 250 © Copyright 2024 Stratasys. All rights reserved.
Page 263: Required Tools
2. Lift the protection strip straight up to remove it. Figure 128: Mounted (left), and removed protection strip (right) Notch facing up 3. Insert the new sled protection strip with the notches on the ends facing upwards, as shown Figure Page 251 © Copyright 2024 Stratasys. All rights reserved.
Page 264 The protection strip will bend if not inserted into each of the grooves in the cover. Figure 129: Grooves for protection strip in cover Page 252 © Copyright 2024 Stratasys. All rights reserved.
Page 265: Updating Controller Software
When the printer is connected to the Internet, and a software update is available, Updates available is displayed in the System info section of the Home screen. Figure 130. Figure 130: Off-line software update screen Page 253 © Copyright 2024 Stratasys. All rights reserved.
Page 266: Procedure
Replacing the Sled Protection Strips Procedure 1. From the home screen, press System info. See Figure 131. Figure 131: Software update available 2. Choose Software updates. SeeFigure 132. Figure 132: System info screen Page 254 © Copyright 2024 Stratasys. All rights reserved.
Page 267 It is possible to see a list of all previous software packages previously installed. See Figure 133. Figure 133: Software updates screen Page 255 © Copyright 2024 Stratasys. All rights reserved.
Page 268 Figure 134: Multiple software updates available 5. Press update. A popup window displays. Press update again to initiate the software update procedure. See Figure 135. Figure 135: Initiate software update procedure Page 256 © Copyright 2024 Stratasys. All rights reserved.
Page 269 Replacing the Sled Protection Strips 6. The printer will initiate the software download. See Figure 136, Figure 137, and Figure 138. Figure 136: Initiate software download 1 Figure 137: Initiate software download 2 Page 257 © Copyright 2024 Stratasys. All rights reserved.
Page 270 7. Press the “exclamation mark icon” to check that the software upgrade is in progress. See Figure 139. Figure 139: Software update progress 8. When the software is downloaded, the printer PC reboots. The software installation begins as the pinter PC boots. Page 258 © Copyright 2024 Stratasys. All rights reserved.
Page 271 Figure 140: Software upgrade message 10. At any time it is possible to go back to the Software update screen and verify the software version currently installed. See Figure 141. Figure 141: Software upgrade installed Page 259 © Copyright 2024 Stratasys. All rights reserved.
Page 272: Troubleshooting
8 TROUBLESHOOTING This chapter describes troubleshooting steps that can be performed to correct basic problems with the H350 SAF Selective Absorption Fusion Powered 3D Printer. Getting Help If you have a problem with your printer or the printer’s materials that is not covered in this guide, or if you need to order replacement parts, please contact Customer Support for your region.
Page 273 Ambient temperature too low AmbientTemperatureHigh 3211 Ambient temperature too high CANInterfaceError 4000 CAN Interface error CANSendError 4001 CAN bus send error CANBoardNoConnection 4002 No CAN board connection CANBoardLostConnection 4003 Lost CAN board connection Page 261 © Copyright 2024 Stratasys. All rights reserved.
Page 274 HighCurrent230VAC 4037 High Current for 230VAC CameraConnectionError 5000 Camera connection error CameraInvalidReading 5001 Camera reading invalid CamCoolingError 5002 Camera cooling problem FMS_InitializationError 5100 FMS initialization error FMS_ConnectionError 5101 FMS connection error Page 262 © Copyright 2024 Stratasys. All rights reserved.
Page 275 FMS_RecircPumpTooSlowError 5120 FMS recirc pump running too slow FMS_RecircPumpTooFastWarning 5121 FMS recirc pump running too fast FMS_RecircPumpTooFastError 5122 FMS recirc pump running too fast FMS_InfeedPressureTargetWarning 5123 FMS infeed pressure off target Page 263 © Copyright 2024 Stratasys. All rights reserved.
Page 276 RFID reader connection error MoveTimeout 5600 Move timeout MoveFailure 5601 Move failure MoveStartTriggerError 5602 Move did not start on trigger MoveStopTriggerError 5603 Move did not stop on trigger HomeFailure 5604 Homing failure Page 264 © Copyright 2024 Stratasys. All rights reserved.
Page 277 8107 Speed zero detected during move Bldc_ENotMoving 8108 No move registered Bldc_ECollisionDetect1 8109 Collision detected on sensor 1 Bldc_ECollisionDetect2 8110 Collision detected on sensor 2 Bldc_ENo24VPower 8111 No 24V driver voltage Page 265 © Copyright 2024 Stratasys. All rights reserved.
Page 278 HighPowerAc_ELampOnTimeout 8308 Lamp-On safety timeout HighPowerAc_EMaxTemperature 8309 Maximum temperature exceeded HighPowerAc_ENo24VPower 8310 No 24V driver voltage Pos-duty profile goal not reached HighPowerAc_EGoalNotReachedTimeout 8311 in time LowPowerAc_EGeneric 8400 EGeneric LowPowerAc_ENotHandled 8401 ENotHandled Page 266 © Copyright 2024 Stratasys. All rights reserved.
Page 279 ENotImpl LowPowerDc_ERange 8603 ERange LowPowerDc_EInvalidData 8604 EInvalidData LowPowerDc_EInvalidParam 8605 EInvalidParam LowPowerDc_EBusy 8606 EBusy LowPowerDc_ESafetyTimeout 8607 Safety timeout LowPowerDc_EMaxTemperature 8608 Maximum temperature exceeded LowPowerDc_ENo24VPower 8609 No 24V driver voltage StepperDr_EGeneric 8700 EGeneric Page 267 © Copyright 2024 Stratasys. All rights reserved.
Page 280 EInvalidData InkWaste_EInvalidParam 8805 EInvalidParam InkWaste_EBusy 8806 EBusy InkWaste_ENo24VPower 8807 No 24V driver voltage InkWaste_EPumpTimeout 8808 Pump timeout Ink container microswitch state InkWaste_EMicroSwitchInkContainer 8809 unknown Waste container microswitch state InkWaste_EMicroSwitchWasteContainer 8810 unknown Page 268 © Copyright 2024 Stratasys. All rights reserved.
Page 281 9002 ENotImpl LidLock_ERange 9003 ERange LidLock_EInvalidData 9004 EInvalidData LidLock_EInvalidParam 9005 EInvalidParam LidLock_EBusy 9006 EBusy LidLock_ESafetyTimeout 9007 Safety timeout LidLock_ENo24VPower 9008 No 24V driver voltage LidLock_ENotRunning 9009 Board not in running mode Page 269 © Copyright 2024 Stratasys. All rights reserved.
Page 282: Exporting The Voltage Stabilizer Event Log
Exporting the Voltage Stabilizer Event Log Exporting the Voltage Stabilizer Event Log During the course of troubleshooting the H350 printer system, or at the direction of Stratasys personnel, it may be necessary to export the voltage stabilizer event log. The event log contains all alarms and errors that have occurred during system operation.
Page 283 Figure 2: SD card slot location 3. On the main screen, press in the bottom-right corner. 4. Swipe to the right until the Event Log icon displays. Figure 3: Event Log Page 271 © Copyright 2024 Stratasys. All rights reserved.
Page 284 5. Press the icon. A blank screen displays. Figure 4: Refresh icon 6. Press the Refresh icon to proceed. 7. At the Refresh message screen, press Enter. Figure 5: Press Enter Page 272 © Copyright 2024 Stratasys. All rights reserved.
Page 285 Exporting the Voltage Stabilizer Event Log 8. The Loading and Data in progress screens display. Figure 6: Loading... screen Figure 7: Data in progress…. screen Page 273 © Copyright 2024 Stratasys. All rights reserved.
Page 286 9. When the Success screen displays, press the X in the top right corner. Figure 8: Success 10. When the Event log screen displays, press and hold the circular arrow icon until a dotted yellow circle displays. Figure 9: Dotted yellow circle Page 274 © Copyright 2024 Stratasys. All rights reserved.
Page 287 Exporting the Voltage Stabilizer Event Log 11. After the dotted yellow circle displays, lift off the touch screen. The Export screen displays. Figure 10: Export screen 12. Press Enter. Page 275 © Copyright 2024 Stratasys. All rights reserved.
Page 288 13. The software will export the Xxxx.txt file and the Xxxx.mch file. Figure 11: Xxxx.txt file Figure 12: Xxxx.mch file 14. The event log and machine information are saved in 2 files on the SD card Page 276 © Copyright 2024 Stratasys. All rights reserved.
Page 289 16. Using the two Phillips head screws retained in step 1, reattach the cover above the touchscreen on the voltage stabilizer. 17. As required, send the exported files to Stratasys support. Page 277 © Copyright 2024 Stratasys. All rights reserved.
Page 290: Warnings And Errors
The possible causes for this failure are: • The printer has been running with empty HAF cartridge. • The printer has been emptied from fluid as part of service activities and not properly primed. Page 278 © Copyright 2024 Stratasys. All rights reserved.
Page 291: Supplementary Info
Declaration of Conformity Special Risk Reduction Measures 9 SUPPLEMENTARY INFO Declaration of Conformity Declaration of Conformity information is available from your Stratasys representative. Please contact your local regional office for a copy of this document. Dismantling, Disabling and Scrapping Energy isolation...
Page 292: Head Protection
Wear eye protection during dismantling, disabling and scrapping, and when eye are exposed to hazards. Protective gloves Wear protective gloves during dismantling, disabling and scrapping, and when hands exposed to hazards. Page 280 © Copyright 2024 Stratasys. All rights reserved.
Page 293: Sequence Or Chronology For Decommissioning
Drainage of liquids: e.g. Refrigerants, oils and greases must also be handed in at sites that accept this type of waste. When disposing of waste and used parts, always comply with applicable national and regional health, safety and environmental regulations. Page 281 © Copyright 2024 Stratasys. All rights reserved.
Page 294: Regulatory And Environmental Information
Caution: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Stratasys, ltd. may cause harmful interference and void the FCC authorization to operate this equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 295: Canada Electromagnetic Compatibility (Emc)
Radio Interference Regulations of the Canadian Department of Communications. MSDS (Material Safety Data Sheet) You can obtain current Material Safety Data Sheets for printer materials from the Stratasys website at: http://www.stratasys.com/materials/material-safety-data-sheets. Disposal of Waste Equipment by Users in Private...

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