Troubleshooting Guide - Panasonic DMP-BDT320 Owner's Manual

Troubleshooting guide

Reference
Before requesting service, please perform the
following steps.
Do you have the latest firmware installed?
Firmware updates may be released to correct
operating irregularities that are discovered
with certain movies. (
Make the following checks and visit our
website for more information.
For U.S.A. :
www.panasonic.com/help
Enter the model number.
For Canada :
http://www.panasonic.ca
Or visit our website to find a service
center.
You can find a service center near you easily
on our website.
Other support information:
"Customer Services Directory (United States
and Puerto Rico)" (
Warranty (Only for CANADA)" (
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.
∫ Unit doesn't respond to remote
control or front panel buttons.
Press and hold [Í/I] on the main unit for
3 seconds.
– If still unable to power the unit off, disconnect
the power cord, wait 1 minute, then reconnect
the power cord.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [KEYS],
[B] and [Y] on the remote control at the same
time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [R] on the remote control or
[Í/I] on the unit until "06 FTO" is displayed on
the unit's display.
3 Press [G] on the remote control or touch [<]
on the unit.
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4
4
44) or "Limited
45).
General operation
To return to the factory preset.
Select "Yes" in "Restore Default Settings" in
the Setup menu. (
To return all settings to the factory preset.
Reset the unit as follows:
1 While the unit is off, press and hold [KEYS],
[B] and [Y] on the remote control at the same
time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [R] on the remote control or
[Í/I] on the unit until "08 FIN" is displayed on
the unit's display.
3 Press and hold [G] on the remote control or touch
and hold [<] on the unit for at least 3 seconds.
This unit is turned off when the input for the
TV is switched.
This is a normal phenomenon when using VIERA
Link (HDAVI Control 4 or later). For details please
read the operating instructions for the TV.
The remote control doesn't work properly.
Change the batteries in the remote control. (
The remote control and main unit are using
different codes. If "SET " is displayed on the
unit's display when a button is pressed on the
remote control, change the code on the
remote control. (
The TV tuner mode is not displayed when the
TV is switched on.
This phenomenon may occur, depending on the
TV setting, when "Quick Start" is set to "On".
Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
The ratings level returns to the factory preset.
1 While the unit is on, press and hold [KEYS],
[B] and [Y] on the remote control at the same
time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [R] on the remote control or
[Í/I] on the unit until "03 VL" is displayed on
the unit's display.
3 Press [G] on the remote control or touch [<]
on the unit.
32)
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VQT3V22
4)
33