Honda EB7000i Instruction Manual

EB7000i (EAKJ-1000001 ~ SUBSEQUENT)
EB7000i (EAKJ-1000001 ~ SUBSEQUENT)
When presented with an EB7000i inverter generator exhibiting error codes or unusual running problems, follow the steps below
BEFORE troubleshooting by the error code(s) found on
our dealers on units with error codes that were caused by a mechanical malfunction (fuel, air, ignition, compression, or application).
1. QUESTION THE CUSTOMER
When an inverter generator is brought in for repair, be
sure to fill out the i-Monitor Detail Error Log (at the
inside back cover of this manual). This document is
required before your DSM or Techline representative
can authorize warrantable inverter generator repairs.
Important information to get from the customer:
• Description of generator usage at the time of the
failure
• Receptacles used
• Loads (manufacturer, model, volts, and amps of
each load)
• Extension cord length and gauge
2. CHECK THE CONDITION OF THE GENERATOR
With the customer present, document
the condition of the oil, air filter, and
fuel.
• Inspect the oil (level, color, odor)
• Inspect the air filter
• Inspect the fuel (smell, color,
water)
3. NOTE APPLICATION DETAILS
Note the position of the Eco Throttle
selector switch at the time the unit is brought in.
Is the wheel kit installed? The unit requires open space under
the generator for cooling purposes and to prevent pinching the
carburetor float bowl vent tube.
Is there evidence of the unit being run in an enclosure or
restricted area? Exhaust soot on painted surfaces is a good
indicator.
EB-154
P. 167. This information is based on Techline and DSM staff working with
Dealer name____________________________________________________ Dealer number_______________________ State:________
Contact________________________________________________________ Telephone number: (
Generator Model
__________________
1. Describe the failure: __________________________________________________________________________________________
_______________________________________________________________________________________________________________
2. Describe how each receptacle was being used at the time of the failure.
Receptacle
3. Extension cord gauge ________ and length _______________ (if applicable).
4. i-Monitor error log (see LEGEND on page 2 for definitions)
Use special tool number 07APZ-Z11A100 to retrieve error codes from EM5000is, EM7000is,
and EU6500is generators with no battery power and EB5000i/EB7000i generators (see page 2).
Refer to Special Tools Service Bulletin #4.
Error Code #1____________
Error
Detail #
0
1
2
3
4
5
6
7
OIL
®
switch and the voltage
i-MONITOR DETAIL ERROR LOG: EU6500is • EB5000i/7000i • EM5000is/7000is
FAX this page to Techline at (678) 339-2519 or email to petl@ahm.honda.com
Frame serial number (including prefix)
___________________________________________
Appliance/tool Manufacturer Model
Error Code #2____________
Number in Error Number in
Units Units
display Detail # display
Hours 0 Hours
Volts 1 Volts
Volts 2 Volts
Amps 3 Amps
Amps 4 Amps
rpm 5 rpm
°C 6 °C
°C 7 °C
AIR
ECO THROTTLE SWITCH
WHEEL KIT
© 1998-2018 American Honda Motor Co., Inc.—All Rights Reserved
) __________________________
Date of purchase Date of failure Hours
_____________________ _____________ ____________
120V 20A
Volts (V) Amps (A)
120V 30A
120V 20A
Error Code #3____________ Stator Inspection
Error Number in Test
Units
Detail # display Points
0 Hours Master
1 Volts and
2 Volts and
3 Amps and
4 Amps Slave
5 rpm and
6 °C and
7 °C and
FUEL
VOLTAGE
SELECTOR
SWITCH
Date Revised: March 2018 (PSV52522-R)
120V240 30A
Measured
Voltage
VAC
VAC
VAC
VAC
VAC
VAC