Troubleshooting - Dynex DX-P7DVD11 User Manual

14

Troubleshooting

Problem
No power
No sound or distorted sound.
Cannot fast-forward or fast-reverse
through a movie.
The icon appears on the screen.
Picture is distorted.
Disc does not play.
Play starts, then stops immediately.
• Make sure that the AC power adapter is plugged in and connected.
• Make sure that your player is turned on.
• Adjust the volume.
• Make sure that all cables are inserted correctly into the appropriate
jacks.
• Make sure that your player is not paused.
• Make sure that your player is not in fast forward or fast reverse
mode.
• Make sure that your player is not too hot. Let it cool for 30 minutes,
then try it again.
• Make sure that the headphones are not plugged in.
• You cannot fast-forward through opening credits and warning
information at the beginning of a movie.
• Some DVDs do not allow rapid scanning or skipping of titles or
chapters.
The action you tried cannot be done because:
• The DVD software does not allow it.
• The DVD does not support the feature (for example the Subtitle
feature).
• The feature is not available at the current point on the DVD.
• You entered a title or chapter number that is out of range.
• During fast-forwarding or fast-reversing, distortion is normal.
• The DVD may be damaged. Try another DVD.
• Make sure that the disc is inserted with the label side up.
• Make sure that the disc is compatible with your player. Your player
can play DVDs and audio CDs.
• Make sure that the region code for a DVD matches the region code
for your player. Your player's region code is 1. The DVD's region code
is on the DVD or the DVD packaging.
• Make sure that the disc is not dirty.
• If condensation has formed inside your player, let your player dry
out.
Solution