Optimum 9400 3RD GENERATION User Manual page 15

TROUBLESHOOTING
Problem
Blender has overheated
Blender has a strong electrical
smell
Electrical smell is back again
Jug is leaking
Jug is now cloudy or stained.
How do you clean it?
Blender is leaving black or
brown residue on the cushion
pad
Blade assembly has tarnishing,
an orange patch or has gone
dull. Isn't it stainless steel?
Accidentally left something in
the blender jug that damaged
the blade assembly
Blender is shaking or vibrating
excessively
Turn o the blender and unplug it. Allow it to cool down for 30 minutes
before using it again. Make sure the jug isn't overloaded and you're not
blending for extended periods without breaks. Check the overload
switch and make sure there is proper airflow around the blender. If
issue persists contact after sales support.
Turn o and unplug the blender. A slight electrical smell is normal at
first but should dissipate after 20-50 blender cycles. It may return when
blending heavy loads. If the smell persists, check the blade assembly
for damage and contact after sales support.
Turn o and unplug the blender. If the electrical smell returns, avoid
running the blender for extended periods. Make sure the motor isn't
overworked by reducing quantities or blending in smaller batches. If
smell persists, contact after sales support.
Check the jug shell for any cracks or damage. Also check the blade
assembly for any signs of damage. If the jug or blade assembly is
damage, contact after sales support.
Half fill it with cool water and half fill with white vinegar. Let it soak for
8-12 hours, then empty the jug, wash with dish soap and rinse
thoroughly. This will help remove stains and restore clarity.
Black or brown residue on the cushion pad may indicate an issue with
the bearings in the blade assembly. Check for damage or wear. If
problem persists, contact after sales support.
Tarnishing or dullness can occur from acidic ingredients or harsh
cleaning. Clean blades promptly and avoid harsh cleaners. Contact
after sales support if the issue persists.
Check the blade assembly for visual damage. If the blades are bent,
cracked or not functioning properly, contact after sales support.
Make sure the blender is on a flat, stable surface. Check the jug is
properly aligned with the drive socket and sitting flat on the cushion
pad. If shaking continues, reduce amount of ingredients or try smaller
batches. Also check the blade assembly for any damage. If issue
persists, contact after sales support.
13
Solution