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GDX IP Gateway GDX-MGT-MD-GW-IP-KT GDX IP Gateway with 4G modem P/Ns: GDX-MGT-GW-IP-MNT GDX IP Gateway with mounting plate Setup Guide Oct 2024 Doc ref: GGW_SG_v2 pacgdxsupport@comelit-pac.co.uk Technical Support T: +44 (0)1707 377203...
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Layout Layout 1.0 Gateway Layout FRONT VIEW REAR VIEW 2.0 CAN Bus Connector Pin numbering FRONT SIDE PIN 2: CAN_L PIN 4: CAN_H PIN 5: ISO_GND_A To insert wires into the CAN Input Connection push the spring cage release for the indicated PINs. PAGE | 3...
4.0 Modem – Remote survey steps Comelit-PAC are not responsible for guaranteeing signal strength, quality or reliability. These steps are suggestions only and not an exhaustive list. Before installing any modems we recommend the installer completes a mobile signal survey of the site to identify potential issues.
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Installation Installation 6.0 Gateway Installation For retro fitting in a VoIP/GSM unit enclosure we recommend the following: • Use double-sided velcro pads/tape to secure the units to the back of the enclosure • Do NOT stack the units on top of each other • Use the antenna or network cable exit point as cable knockouts Linecard connections on CCU Power up the gateway.
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Installation cont. Installation cont. 7.0 Spare serial number labels There are TWO Gateway spare serial number labels included. Please use for your records and/or installation identification. To make the installation process easier, please attach the labels to the cabinet and / or commissioning paperwork.
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ADVANCED: Change Password ADVANCED: Change Password OPTIONAL – Change Gateway password Please consult with your local IT / Housing Central admin team BEFORE changing this password. The default password can be changed on the Gateway and MUST also be updated in Housing Central to maintain the communications. 1.
Troubleshooting Troubleshooting TROUBLESHOOTING Gateway connectivity Confirm the Gateway Serial Number matches the Estate association in Housing Central. (See Gateway Configuration - Event Log for more details) The Gateway password must match the Housing Central Gateway password. Reset the password on the Gateway and ensure the same password is set in Housing Central. (See Change Gateway password for more details) Recyle power: Remove adaptor plug from Gateway and wait 2 mins before restarting.
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