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IP Gateway P/N: GDX-GW-MGT-IP-MNT Doc ref: GDX-GW-MGT-IP-MNT_LIT_SG Setup Guide Feb 2024 pacgdxsupport@comelit-pac.co.uk Technical Support T: +44 (0)1707 377203 pacgdxcustomerservice@comelit-pac.co.uk Training T: +44 (0)1707 377203...
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Layout Layout Gateway Layout FRONT VIEW REAR VIEW CAN Bus Connector Data Pin numbering PIN 2: CAN_L PIN 4: CAN_H PIN 5: ISO_GND_A To insert wires into the CAN Input Connection (above), push the spring cage release for the indicated PINs. PAGE | 2...
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Setup Setup Setup Instructions - site preparation The Gateway MUST be associated with an Estate in Housing Central before it can be commissioned on site. We recommend the MODEM to GATEWAY connections are configured before arriving on site. The DC terminal block adaptor plugs into the Gateway (DC IN). Insert the power supply plug into the Gateway DC IN jack and turn the power plug clockwise to lock.
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On Site Setup On Site Setup Setup Instructions - on site tasks For retro fitting in a VoIP/GSM unit enclosure we recommend the following: • Use double-sided velcro pads/tape to secure the units to the back of the enclosure • Do NOT stack the units on top of each other • Use the antenna or network cable exit point as cable knockouts Linecard connections (lower right hand corner of card) Insert connectors for CAN and power.
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Gateway Configuration Gateway Configuration Gateway Configuration The Gateway MUST be associated with an Estate in Housing Central before it can be commissioned on site. For the Gateway to make a secure connection into Housing Central a password MUST be set in both Housing Central and the Gateway device. Connect a network cable between the LAN input (ETH2) of the Gateway device and your laptop.
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5.0Gateway Configuration Click Event Log to view all events being processed by the gateway when connected to Housing Central. Click Hardware to see the devices connected to the gateway. PAGE | 6...
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Troubleshooting Troubleshooting Troubleshooting connectivity Check the Gateway details Confirm the Gateway Serial Number matches the Estate association in Housing Central. (See Setup Instructions - site preparation for more details) Check modem signal strength indicator 5 bars shown on the modem will indicate the strongest signal. Anything less then 5 bars may indicate weak communication to and from the network.
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Training Training Training options Please note that you can book training on all products. pacgdxsupport@comelit-pac.co.uk Technical Support T: +44 (0)1707 377203 pacgdxcustomerservice@comelit-pac.co.uk Training T: +44 (0)1707 377203 PAGE | 8...
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