Calspas Escape Series Owner's Manual

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The Escape Series

ESCAPE & PLATINUM

Escape Series

Made in USA

Cal Spas Home Resorts

Owner's Manual

™

Table of Contents

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Summary of Contents for Calspas Escape Series

Page 1 The Escape Series ESCAPE & PLATINUM Escape Series Made in USA Cal Spas Home Resorts Owner’s Manual ™...
Page 2 Contact Information For customer service or service technicians, please contact your authorized dealer immediately. If you need additional information and/or assistance, contact Copyright 2023 Lloyd’s Material Supply Company, Inc. Copyright 2025 Lloyd’s Material Supply Company, Inc. All rights reserved. All rights reserved. Duplication without written consent is Lloyd’s Material Supply Company, Inc.
Page 3: Table Of Contents
Table of Contents Important Safety Instructions Water Clarity ....The Key to Clear Water ........... Preparing for Your Portable Spa ......Testing and Adjusting Spa Water ....... Planning the Best Location ........Sanitation and Shock ............Preparing the Spa Foundation ......Filtration and Cleaning ..........
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY When using and installing this spa, basic safety precautions should always be followed, including. Danger: RISK OF SEVERE INJURY OR DROWNING! • NO DIVING, diving may result in injury or death. •...
Page 5 Warning: REDUCE RISK OF HEAT RELATED INJURY OR DEATH • Prolonged exposure to hot air or water can induce hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level between 3°F (2°C) to 6°F (4°C) above the normal body temperature of 98.6°F (37°C).
Page 6: Preparing For Your Portable Spa
Preparing for Your New Portable Spa Preparing for Your New Portable Spa Pre-Delivery Checklist � Pre-Delivery Checklist Most cities and counties require permits for Most cities and counties require permits for exterior Before Delivery □ exterior construction and electrical circuits. construction and electrical circuits.
Page 7: Preparing A Good Foundation
Preparing a Good Foundation Preparing a Good Foundation NOTE: We strongly recommend that a qualified, licensed contractor prepare the foundation for your spa. Note: We strongly recommend that a qualified, licensed contractor prepare the foundation for your spa. Damage caused by inadequate or improper foundation support is not covered by the warranty. It is the Damage caused by inadequate or improper foundation support is not covered in your warranty.
Page 8: Clearance For Service Access
Clearance for Service Access Clearance for Service Access While you are planning where to locate your spa, you need to determine how much access you will need for service. All spa models require a minimum of three feet (one meter), of access to all sides of the spa for potential service.
Page 9 Step 1 In order to remove the front panel, the front corners of the spa must be removed prior to removing the front panel. Start by clasping the corner panels outer lip. Depending on your height and strength, you may position your hands lower. Step 2 Once the corner is removed, place aside with great care of not bending or stepping on the...
Page 10 Step 4 Once the panel is removed, use the wooden support boards to move your panel around if needed. Note: Do not move your spa panel using the white clamp in mechanism. Step 5 Once the front panel has been removed, your electrician or contractor may perform the nec- essary electrical work to power the spa.
Page 11: Removing Shipping Materials
Step 7 Upon securing the front panel, proceed with installing the corners. Similarly to how the corners were removed, align the corner with the lip of the spa, and press down. Removing Shipping Materials Your Cal Spa is wrapped with a white shrink wrap designed to protect the acrylic shell from scratches and damage.
Page 12: Gfci Wiring Diagram For Usa & Canada
GFCI Wiring Diagram for USA and Canada GFCI Wiring Diagram for USA and Canada Testing the GFCI Breaker Testing the GFCI Breaker Test the GFCI breaker prior to first use and periodically when the spa is powered. To test the GFCI breaker. 1- Press the TEST button on the GFCI.
Page 13 Filling and Powering Up the Spa Filling and Powering Up the Spa If the spa is equipped with a 75 sqft filter (color may vary), turn the skimmer component counterclockwise to unlock the skimmer. Pull the skimmer directly upward, after removal the retainer ring and basket are easily removed.
Page 14 Step 3. Fill the Spa Place the water hose inside the filter canister. Fill your spa with regular tap water about six inches from the top. If the water level is too low or too high, your spa will not operate correctly. NOTE: Never fill with soft water.
Page 15 Step 6. Install filter into the filter canister Note: Make sure you have removed and soaked the spa filter cartridge in a bucket of water for at least 30 minutes. This will remove air pockets inside of the filter. When re installing the filter cartridge, do not over tighten the filter, the threaded bit inside of the filter housing is made of a corrosion resistant ABS plastic.
Page 16: Priming The Pump
Priming the Pump Priming the Pump New owners often have difficulty the first time they start their spa and the pumps fail to prime. This can be frustrating but these instructions should help you resolve any issues with air pockets inside of the primary pump or other priming issues.
Page 17: Operation Tips
XL Heater (Option) XL Heater (Option) Congratulations, if your spa is equipped with the Cal Spas Lifetime XL Heater. The XL Heater is designed to last the expected lifetime of the spa. The heating element carries a unique 10 year warranty, at any point within 10 years of ownership if a defect were to arise, Cal Spas will offer a replacement heating element.
Page 18 The TP 700 Control System The TP 700 Control System The TP 700 control panel offered only on spas operating two or more pumps. Continue to the following pages to learn how to navigate, operate, and program your spas operation. Both control panels use the same software and use the same operation procedures. Two Pump Controller Three Pump Controller...
Page 21: Menu Navigation
Main Screen Menu Navigation The right Navigation arrow (A) on the Main screen indicates a menu. Press the RIGHT navigation button to enter that menu. A selection box (C) indicates that a menu item is selected. When a menu item is selected, its name appears at the top of the screen (B).
Page 22: Navigate The Main Menu
Main Screen Navigate the Main menu 1 - Start from the Main screen (A), and press the RIGHT navigation button to enter the Main menu. If the Selection box (B) is on the Message icon, you need to press the RIGHT navigation button twice to enter the Main menu.
Page 23: Set Time Of Day & Temperature
SET TIME-OF-DAY Be sure to set the Time-of-Day Setting the Time-of-Day can be important for determining water filtration times and other background features. Follow these steps to set the time-of-day: 1 - Navigate to Time (A).* 2 - Press the SELECT navigation button, and the Time screen will appear (B).
Page 24: Set Temperature
Main Screen CHANGE THE SET TEMPERATURE Follow these steps to change the Set Temperature: 1 - Start at the Main screen (A). Press the SELECT navigation button to view the temperature menu (E). 2 - Press the RIGHT and/or LEFT navigation buttons to change the Set Temperature.
Page 25 HEAT SETTINGS HEAT MODES Follow these steps to view the current Heat Mode and/or change the Heat Mode: 1 - Navigate to Heat (A).* 2 - Press the SELECT navigation button to view the Heat screen (B). The current Heat Mode will appear here (C).
Page 26 HEAT SETTINGS TEMPERATURE RANGES Follow these steps to view the current Temperature Range and/or change the Temperature Range: 1 - Navigate to Heat (A).* 2 - Press the SELECT navigation button to view the Heat screen (B). The current Temperature Range will appear here (C).
Page 27 RESTRICT OPERATIONS The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel (D) prevents the controller from being used, but all automatic functions are still active. Locking the Settings (C) allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.
Page 28: Invert Display
SET FILTER CYCLE TIMES Keep your water clean and ready to enjoy! Follow these steps to set the Filter Cycles: 1 - Navigate to Filter (A).* 2 - Press the SELECT navigation button to view the Filter screen (B). 3 - Select the start time for Filter Cycle 1 (C). Press the SELECT navigation button to view the time controls (E).
Page 29 Spa Touch 2 Control Panel Spa Touch 2 Control Panel Spa Touch Control System Certain Cal Spa models are offered with an upgraded control panel, the Spa Touch 2 control system. The elegant 4 1�2’’ touch display offers easy navigation of all of your spas equipment, with an elegant color LCD screen.
Page 30 Important information can be found on the main screen, such as temperature adjustment, current spa operations, pump activation, lights, and the settings tab. Certain icons or options may not appear on your display, this dependent on the options your spa is equipped with.
Page 31 This icon indicates that a message is waiting for you to review, it can be an error code or a general message code. After 30 seconds the display will enter sleep mode and power off, you can tap the display to wake up. Adjusting Spa Temperature You can press the up and down arrows once to see what the spas set temperature is, this is shown...
Page 32: Changing Languages
Changing Languages Changing Languages Step 1. Touch the Settings Icon at the lower right portion of the screen. Appuyez sur l’icône Paramètres dans la partie inférieure droite de l’écran. Toque el ícono de Configuración en la parte inferior derecha de la pantalla. Step 2.
Page 33 Once you select the language icon, the screen will open up a list of languages you can select, use the up and down arrows to navigate down the list of available languages. Une fois que vous avez sélectionné l’icône de langue, l’écran ouvrira une liste de langues que vous pouvez sélectionner, utilisez les flèches haut et bas pour parcourir la liste des langues disponibles.
Page 34 Priming Mode [Initial Start Up] When your spa is first powered on the unit will enter a mode called priming mode, this also occurs when- ever the power to the unit is cut off from a GFCI trip or a power surge. This modes purpose it to ensure the primary pump is clear of any air pockets or obstructions, and allows your temperature sensors to calibrate and read the water temperature to begin the heating process or to disengage the heater if the spa is already within its desired range.
Page 35: Navigation And Selection
Pump Speed Indicator Fig. 1-01 The spa screen shows all available equipment to control based on your spa options. The icons shown in this screen may vary based on the number of pumps or additional options the spa is equipped/ordered with. Some pumps have more than one speed, indicated by Figure 1-01, some spas have only one dual speed pump, and others can be equipped with one dual speed pump with additional single speed pumps.
Page 36: The Settings Screen
Navigation Between Pages : Certain menus contain more than one page to access all options. Use the navigation arrows as illustrated bellow to move page to page Next Page Previous Page Similarly you will press these arrows to navigate up and down. Depending on the screen these Line/Page Up arrow icons can be used to change...
Page 37: Dual Temperature Range
Dual Temperature Ranges By pressing the icon you will be able to ac- cess and control the heat range and heat mode of your spa. Heat Modes: Your spas heating system activates whenever the temperature falls below the set spa tem- perature, this is called “Ready”...
Page 38: Adjusting Filtration
Adjusting Filtration Filter Cycles are very important in maintaining water clarity within your spa. Each setting can be adjusted by increments of 15 minutes. Most spa owners are able to maintain water clarity with a total of 3-4 hours of filtration per day. Your spa is able to have two separate filter cycle times based on your spa usage.
Page 39 Utilities The Utilities icon on the settings screen will take you to the Utilities screen. This screen contains several options that can modify the operation of the touch panel, as well as testing tools and the spa fault logs. Panel Selecting the Panel icon allows you to choose the duration of time that the control panel remains activated before entering back into sleep mode.
Page 40 Additional Settings Units The units screen allows you to change the units of the display from either imperial inches or Metric Reminders The reminders Icon takes you to the reminders screen. Choosing to have reminders activated will allow you to get maintenance remind- ers on the display of your spa.
Page 41 & Water is too hot - M029 The heater is too hot - M030 The system has detected water temp of 110°F This code occurs when, one of the water temp (43.3°C)or more, spa functions are disabled. The sensors has detected 118°f (47.8°C) in the heater. system will auto reset when the spa water temp is When this happens the spas current operations below 108°F (42.2°C).
Page 42 Test software installed The control system is operating with test software. Contact your spa dealer for service or to reformat the unit. Sensors are out of sync - M015 When this error code appears, the temperature sensors may be out of sync by 3°F. Call your Settings have been reset - M021 dealer for service, if this message does not disappear within a few minutes.
Page 43 Check the PH Change the filter May appear on a regular schedule, i.e. every 7 May appear on a regular schedule every 365 days. Check pH with a test kit and adjust pH with days. Filters when properly maintained should be the appropriate chemicals.
Page 44: Led Lighting
Jets Jets Almost all of the jets in your spa are adjustable. Rotating the jet face clock- wise will increase water pressure, and counter clockwise to reduce pressure on that specific jet. Neck jets are the opposite, with clockwise movement to decrease force, counter clockwise to increase.
Page 45: Diverter Knobs
Diverter Knobs Diverter Knobs Diverter knobs are 1’’ and 2’’ knobs located around the top of your spa. They allow you to divert water through jets from one side of the spa to the other, of in most cases from floor jets to all jets. This is accomplished by rotating the diverter knob to the left (counter-clockwise), decreas- ing the amount of water flow through a section of jets.
Page 46 ATS Therapy Seat System ATS Therapy Seat System Pump Button (On/Off): Press the “Pump” button to activate the ATS system. The pump will turn on full speed with letter “H” displayed in the LCD pan- el, the pump LED light will turn on. Press the pump button a second time to tun off the ATS system.
Page 47: Water Clarity
Water Clarity Water Clarity This section is intended for new spa owners who are not familiar with adjusting spa water chem- istry. Everyone’s knowledge with maintaining water quality is different, but there are some general concepts you need to know. Water maintenance is not difficult, however it is something that requires regular attention.
Page 48 Balancing Water Chemistry Levels Balancing Water Chemistry Levels Maintaining spa water chemistry can be tricky, especially since there are many methods of keeping your water clear and clean. Note: We do not recommend a specific brand of chemicals. See a spa dealer for guidance and recommendations on spa chemicals and supplied needed, as water chemistry varies from region to region.
Page 49: Balancing The Ph
Balancing the pH The pH level is the measure of acidity and alkalinity. Values above 7.8 are alkaline; those below 7.2 are acidic. Maintaining the proper pH level is extremely important for optimizing the effectiveness of the sanitizer, maintaining water that is comfortable for the user, and preventing equipment deterioration. If the spas water’s pH level is too low, the following may result: The sanitizer will dissipate rapidly •...
Page 50 Starting & Maintaining Sanitizer Levels After you choose a sanitizer, you will need to establish a baseline and maintain it regularly. Sanitizing your spa with chlorine or bromine is very similar. Each sanitizer has its advantages and disad- vantages. Sanitizer helps neutralize bacteria that can cause illness and other organic matter. Bromine: Creates less odor and skin irritation than chlorine, bromine is less likely to do so.
Page 51: Filtration And Cleaning
Shocking the Water In addition to using a chemical sanitizer, you will periodically need to shock the water. Shocking the water helps remove burned-out chemicals, bacteria, and other organic material from your spa’s water and im- proves your sanitizer’s effectiveness. Do not use chlorinating shock, which can damage the spas jets and pump seals.
Page 52: General Water Care Schedule
General Water Care Schedule General Water Care Schedule Each time you refill the spa Each time you refill the spa Generic Names for Chemicals Generic Names for Chemicals...
Page 53: Troubleshooting Water Clarity
Troubleshooting Water Clarity Troubleshooting Water Clarity...
Page 54: Bather Load
Bather Load Bather Load “Bather Load” is the term used to describe the number of people using a spa, combined with the length of usage, and the frequency of usage. All these factors have a great effect on the spa water. The higher the bather load, the more chemicals need the be added and a longer filtration time will be needed.
Page 55: Common Water Chemistry Questions
Common Water Chemistry Questions Common Water Chemistry Questions Question : Why is the use of a floater not recommended to sanitize my spa water? Answer: We do not recommend the use of a floater for three reasons: • The floater is unable to control the rate at which the sanitizer is dissolved into the water. When a floater is placed into a spa the sanitizer levels inside the spa can be extremely high.
Page 56: Do's And Don'ts
Question : When I open my spa, I smell chlorine. How to I get rid of the smell? Answer: There are two types of chlorine in your spa. the first is “Free Chlorine” which is chlorine molecules that are available to sanitize your spa. This free chlorine does not have an odor.
Page 57: Chemical Abuse
Chemical Abuse Chemical Abuse Chemical abuse is defined as negligent/careless use of both recommended spa chemicals, and use of prohibited chemicals. The spa shell is designed to last for many years, but when the shell is exposed to excessive chemicals, or improper chemical application; this can cause reactions on the shell that can cause pitting, cracks, bubbling, and other blemishes on the shell.
Page 58: Cleaning And Maintenance
Cleaning and Maintenance Cleaning and Maintenance **Note: Images are for illustration purposes only, color and styles are subject to change Removing and Re-seating Pillows You can remove the pillows for clean- ing and maintenance quickly and easily. This method works for all pillow types.
Page 59 Spa Cover and Locking System Installation Spa Cover and Locking System Installation The spa cover can be considered one of the most important parts of your spa. The spa cover helps retain the heat inside of your spa in all different types of weather. The cover works as a lid on a thermos, when the spa is not in use the cover helps lower the amount of time the spas heater has to run for.
Page 60 Use a screwdriver to finish screwing in the three screws, repeat this process for the remaining Step 4 3 corners. Keep the cover fastened down at all times when not in use, locking hardware may be locked Step 5 with a key (provided in the packaging of the spa cover) The provided key will allow you to Step 6 lock down your spa cover.
Page 61: Draining Your Spa
Draining Your Portable Spa Draining Your Portable Spa Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. Before you begin turn the power off to the spa at the breaker and remove your filters. Step 1.
Page 62: Winterizing (Cold Climate Draining)
Winterizing (Cold Climate Draining) Winterizing (Cold Climate Draining) Depending on your region in your country, the temperature could drop below 32F(0°C). If you are one of those regions, we recommend that you always have your spa full of water and running at normal spa tem- peratures between 80°F - 100°F (26.7°C - 37.8°C).
Page 63: Using The Freedom Sound System
Spa Cover and Shell Maintenance Spa Cover and Shell Maintenance Spa Cover and Pillows Due to constant punishment your spa cover and pillows receive, you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants.
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Page 65 Cal Connect RF Set Up Guide Congratuations! Welcome to Cal Connect Control My Spa, the smart control system for spa monitoring on the go. With Cal Connect you will be able to control/monitor water temperture, control pump operation, adjust filtration, and monitor/control any activity occuring within your spa. This Quick Start guide will help you with inital set up of your RF module.
Page 66 Download the Control My Spa App To Begin the inital set up of the Cal Connect system, download the “Control My Spa” app by Balboa Water Group from the App Store or Google Play Store. Before starting the app, have your CMS code in hand. This is a unique code provided to you by your dealer.
Page 67 Control My Spa Set-Up 5- The App will begin scanning for the spas wifi module. within a few seconds the module serial number should appear. 6- Select the “Yes” option once the serial number appears on screen and proceed with the following steps.
Page 68 Note: If you dealer is no longer in service, or you have inherited or purchased a used spa. You can contact us directly at customerservice@calspas.com with your spa serial number and an image of the needed component.
Page 69: Replacement Parts
Replacement Parts 1 to 3 ext cord LIT16100335 1 to 1 port ext cord LIT16100338 Interior Light with Logic (7 LEDs) LIT16100337 Interior Light without Logic (7 LEDs) LIT16100333 Main Light Housing (LED Lens,grommet gasket) LIT630-7048 Filter Cartridge 75 sqft FIL517-4619LC-DSG Filter Cartridge 50 sqft FIL50-%D13H15FCT-3...
Page 70 SGMS Teleweir Filter, 50 Sq. Ft. 6 Scal- FILTER UP-ANCHOR SKIMMER WHITE (Pan- lop, w/out Cartridge, 2”Check Valve, HLG tone PMS 2330C) (L-2124) (517-4609LC-HLG) FIL11700330 FIL517-4609LC-HLG SGMS Ultra Skim Filter, 75 Sq. Ft. w/out Weir, 3 Inch Jet Insert (3DR) Mini Storm Internal, with Cartridge, HLG (517-4619LC-HLG) Twister, ...
Page 71 2 Inch Jet Insert (2D) Cluster Storm Internal, Directional, Vector X Style, Assy PLUCS2440019S-HLG 5 inch Jet Insert - (5T) Adjustable Whirlpool Internal, Vector X Style, Metal PLUCS2440029S-HLG 3 Inch Jet Insert (3D) Mini Storm Internal, Multi-Massage, Vector X Style, Metal, With O-Ring on Diffuser PLUCS2445059S-HLG 3 Inch Jet Insert (3D) Mini Storm Directional...
Page 72 4.5 inch Jet Insert Poly Storm Internal, Wa- terway Roto E/B - HLG Vector X Style, Metal, With O-Ring on Diffuser PLUCS2446039SHLG 4.5 Inch Jet Insert Poly Storm Internal, Tur- bine, HLG Vector X Style, Metal, With O-Ring on Diffuser PLUCS2446069S-HLG 5 Inch Jet Insert (5D) Power Storm Internal, Metal Directional E/B - HLG ...
Page 73: Additional Parts
1 LED Light String LIT16100330 2 LED Light String LIT16100331 4 LED Light String LIT16100332 Spa Cover Locks and Keys ACC01800026, ACC01800020 Waterfall 18’’ LED Spill Over, Large PLU21801039 Additional Parts 50 Sq Ft Filter Housing Grey ALX Waterfall Off White Part#: FIL517-4909LC-HLG Part#: PLU21800835 Main Suction Fitting...
Page 79: Limited Warranty
LIMITED LIMITED WARRANTY WARRANTY This Limited Warranty is extended to the original purchaser of a spa produced by Lloyd’s Material Supply Company, This Limited Warranty is extended to the original purchaser of the spa produced by Lloyd’s Material Supply company, Inc. Inc.
Page 80 Structural This limited warranty covers defects within the spas fiberglass structural shell. This includes sudden spa shell col- lapse, leaking through the shell, and separation between the spa shell and spa acrylic, caused by faulty bonding. This does not include separation due to micro-abrasions, pin holes in the shell, or warping/bubbling due to sun exposure.
Page 81 Sanitation This limited warranty covers malfunctions of factory installed Salt Systems and Bromine generators, which are warranted against malfunction due to defects in workmanship or materials. This includes the salt cell, sanitizer control panels, bromine generator, and power supplies for Cal Salt systems. This warranty does not cover negli- gent operation of sanitizer systems, chemical abuse, damage caused by improper water chemistry, or disregard of specified data points for safe operation;...
Page 82 Performance This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spas dealer or Cal spas as soon as possible and use all reasonable means to protect the spa from further damage.
Page 83 Warranty limitations This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been sub- jected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative; or if the failure is caused by accident, acts of God or other causes beyond the control of the Manufacturer including acts of nature (damage caused by ani- mals, rodents, or other pests) are not covered by this warranty.
Page 84 Legal Rights This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state depending on consumer regulations. Some states do not allow limitations on how long an implied warranty lasts, so this time limitation may not apply to you. Additional Disclaimers Spa owners who have purchased a Cal Spa, and the spas final resting place is not in the United States or Canada, Cal Spas will be able to send components and parts directly to the spa customer if the original Cal Spa dealer is...
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Page 88 Contact Information For customer service or service technicians, please contact your authorized dealer immediately. If you need additional information and/or assistance, contact Lloyd’s Material Supply Company, Inc. Lloyd’s Material Supply Company, Inc. Customer Service Department 1462 East Ninth Street Pomona, CA 91766 LTR.2023.1010, REV.

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