Culligan Aquasential Manual

Introduction

Welcome To Your New World of Better Living with Culligan Water.
The Culligan Aquasential Whole Home PFAS Filter System is designed to meet the needs of applications for high quality water This manual contains important information about the unit, including information needed for operating and maintenance procedures A troubleshooting section provides a guide for quick and accurate problem solving
This manual is based on information available at the time it was finalized, approved, and published Continuing design refinement could cause changes that may not be included in this publication
Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment If you need assistance with your Culligan system we encourage you to contact your local dealer
Aquasential Whole Home PFAS Water Filter Fiberglass Indoor, Aquasential Whole Home PFAS Water Filter Fiberglass Outdoor, Aquasential Whole Home PFAS Water Filter Quadra-Hull Indoor, Aquasential Whole Home PFAS Water Filter Quadra-Hull Outdoor, Aquasential Whole Home PFAS Water Filter Fiberglass Indoor, French, and Aquasential Whole Home PFAS Water Filter Quadra-Hull Indoor, French are tested and certified by WQA to NSF/ANSI/CAN 372, CSA B483.1, and NSF/ANSI 53 for Total PFAS¹ reduction as verified and substantiated by test data. See "Performance Data Sheet" for specific claims.

¹ Including: PFBS; PFDA; PFHpA; PFHxS; PFNA; PFOA; PFOS

Specifications

System Operating and Regulatory Specifications
In order to meet regulatory conditions, some operational parameters must be followed They include:

1. An operating water pressure between 22 and 125 psi (1.5–8.62 Bar). Culligan recommends following the IAPMO Uniform Plumbing code section 806.2 by installing a Pressure Regulating Valve if the water pressure is greater than 80 psi. Operating on pressures above the UPC for extended periods of time can increase the service frequency and failure of replacement parts. On a private water system, make sure the minimum pressure (when the pump starts) is greater than 20 psi (140 kPa).
2. Operating temperature between 33° and 120°F or 0.5°–49°C.
3. Clear (non-turbid) water supplies (Less than 5 NTU).
4. Using non-Culligan branded media or media from other sources or different amounts voids WQA certification.
5. To maintain WQA certification and continued PFAS reduction performance, use only Culligan supplied filter medias specified in this manual.

Table 1. System Specifications.

* Including: PFBS; PFDA; PFHpA; PFHxS; PFNA; PFOA; PFOS. See the "Performance Data Sheet" for details.

Overview & Application

System Overview
The Culligan Whole House PFAS Filter system with Smart Flow Monitor provides reliable reduction of many PFAS chemicals The system design utilizes the unique properties of granular activated carbon (GAC) combined with PFAS-specific anion exchange resin in individual filter tanks to maximize PFAS reduction and treated water capacity for whole-home filtration
The Culligan Aquasential Smart Flow Monitor accurately records treated water volume and alerts end-users when media replacement may be required The Smart Flow Monitor provides visual and audible alerts at the system and optional alerts through the Culligan Connect app and Remote Equipment Gateway Your local Culligan dealer can provide PFAS water testing, remote system monitoring, and filter media replacement when required

Aquasential PFAS Filter Application Guidelines

Proper application has a direct influence on the performance and service life expectancy of this water filter system It is important to understand how the Culligan PFAS filter functions, to know its capabilities and limitations for a successful application, and to understand pretreatment requirements Follow the recommendations and guidelines in this manual to maximize system efficiency and performance

Water Quality
Verify that raw water characteristics and flow rate are within the limits as outlined in the specifications and in the following Application section

Do not use where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit.

Pressure
Although the system is designed and tested to operate at a maximum pressure of 125 psi (860 kPa), it is not expected that the system should be exposed to such pressure for extended operation Culligan recommends following the IAPMO Uniform Plumbing code section 8062 by installing a Pressure Regulating Valve if the water pressure is greater than 80 psi Operating on pressures above the UPC for extended periods of time can increase the service frequency and failure of replacement parts On a private water system, make sure the minimum pressure (when the pump starts) is greater than 20 psi (140 kPa)

The use of a pressure reducing valve may limit the flow of water in the household.

Temperature
Do not install the unit where it might freeze, or next to a heat source that will result in exceeding the maximum operating temperature If installing in an outdoor location, you must take the steps necessary to assure the filter, installation plumbing, etc are as well protected from the elements (sunlight, rain, wind, heat, cold), contamination, vandalism, etc as when installed indoors

Application and Pre-Treatment Requirements
Sediment Pre-Filter
For all Aquasential Whole Home PFAS Filter systems, Culligan recommends the installation of a cartridge type sediment pre-filter with a minimum 50-micron rating immediately prior to the system to prevent sediment and particulates from entering and accumulating in the filter media If the water supply to be treated has a significant amount of sediment and particulates in the water an automatic backwashing filter system should be installed Failure to follow this guideline could result in loss of water pressure and the need to prematurely replace filter media It is recommended to consult with Culligan International for application assistance if needed

Outside faucets and irrigation systems
A substantial amount of water can be used for outdoor purposes and lawn irrigation compared to the daily volume required for domestic use inside a home. Water lines supplying water for outside uses should be bypassed from the PFAS Filter system to extend the media life unless treated water is required.

Water Quality
The quality of the feed water to the Aquasential PFAS Filter system can have a significant impact on PFAS reduction and the media life Refer to the specifications section in this Owners Guide for recommended guidelines

Municipal Water Supplies
Municipal water suppliers are required by the US EPA to provide annual Consumer Confidence Reports (CCR) that summarizes the water quality they provide These reports can be found on the water supplier's website and are a good source for basic water quality information If a municipal water source supplies chlorinated water, the Aquasential PFAS system will reduce the chlorine level*
NOTE! *The Aquasential PFAS System is not certified for chlorine reduction.

Well Water Supplies
The water quality of every well is different even in the same geographical area A full water analysis is recommended for well water applications to ensure the water quality meets specifications

Problem Water Applications
For well water sources that have water quality issues related to odor, discolored water, or visual evidence of microbiological growth, the problems should be corrected prior to installing the Culligan Aquasential PFAS Filter system

Aquasential PFAS Filter Treatment Sequence

Display Functions and Programming

Figure 1 Smart Flow Monitor Keypad

Icon	Description
	UP ARROW - Button scrolls up the menu and increases setting values
	DOWN ARROW - Button scrolls down the menu and decreases setting values
	CHECK MARK - Selects and/or accepts programming and advances program menu

Programming by Keypad on Enclosure
Time of day programming and advancing the display screen to the next or previous function is accomplished by using the Check, Up, Down buttons on the display

Smart Flow Monitor Display Icons

	Lock icon indicating circuit board programming is locked and will not accept input or changes.
	Unlock icon indicating circuit board programming is unlocked and able to accept programming changes.
	Bluetooth icon indicating circuit board is in BLE pairing mode.
	WiFi icon indicating circuit board can receive and transmit WiFi signals.
	Flow icon indicating water flow is registering. Segments illuminate and light sequentially from left to right.
	Remaining Capacity icon indicates the percentage of capacity remaining based on programmed value.
	Replace Media Alert icon illuminates and flashes when programmed capacity reaches zero.
	Leak Detected Alert icon illuminates and flashes when the optional Leak Sensor detects water.

NOTE!

Alert icon is not currently used for Smart Flow Monitors.

Figure 2 Display Window

Programming
Time of Day
When power is connected to the Smart Flow Monitor for the first time the Time parameter will show in the display with read out 12:00 PM To set or change the Time of Day, long press the check button and Time will flash

• The first setting is the hours format – using the Up or Down button select 12H or 24H then press check to save selection
• The next setting is minutes, when flashing use or Up or Down arrows to program minutes then press check to save selection
• The next setting is hours, when flashing use Up or Down arrows to select hours For PM hour selection the PM icon will illuminate AM hours are selected when the PM icon is not visible Press check to store program setting and the Down arrow to advance to the next setting

Display - System Information
Media Type
The Smart Flow Monitor Media Type function shows the Media Type used in the filter system for future reference The Aquasential PFAS Filter will display "PFAS"

Filter Type
The Smart Flow Monitor Filter Type function shows the Media Tank Size used in the filter system for future reference
The Aquasential PFAS Filter will display "10 - 54" to indicate 10" x 54" tank size

Firmware Indication
The Smart Flow Monitor firmware indication feature is indicated by an "F" in the display followed by the numeric identification of the firmware currently installed on the circuit board
Example: Firmware version 100 would be displayed as F 100
NOTE! The decimal point in the firmware version will not show in the Smart Flow Monitor display.

Peak Flow Rate
The Smart Flow Monitor Peak Flow Rate feature indicates the highest flow rate in gallons per minute or liters per minute of sustained flow for a ten-minute period Once a Peak Flow Rate is recorded and stored the value will remain until a higher flow rate occurs, at which time the flow rate will be updated After a 30-day period the Peak Flow Rate will be recalculated based on the next highest flow rate sustained for 10 minutes The purpose of this feature is to identify unexpectedly high continuous flow rate conditions that could affect filter media life and performance
NOTE!
A Peak Flow Rate value will not appear in the display until there has been a continuous flow of water recognized by the Flow Meter for a 10-minute period.

Flow Rate
The Smart Flow Monitor Flow Rate feature indicates the current flow rate in gallons per minute or liters per minute Once water flow stops, the display will show 00 GAL/Min or 00 L/Min The purpose of this feature is to monitor water usage and record total flow of water through the system The Flow Indicator icon segments will also appear when water flow is detected

Totalized Flow
The Smart Flow Monitor records and displays the total flow of water through the system Total Flow indicates volume of water treated by the system since the last reset Total Flow is used for Media Life calculations to determine capacity remaining compared to the programmed value

Total Capacity in Gallons/Liters
Total Capacity in Gallons/Liters is the volume of water that will be treated before the Replace Media alert is activated
The Aquasential PFAS Filter system has a rated capacity of 158,000 gallons or 598,095 liters

Total Capacity - Days
Total Capacity - Days is a programmable setting of the Smart Flow Monitor

K-Factor (only visible in programming mode)
The K-Factor is a 4-digit programmable input required based on the flow meter pulses from a Hall Effect flow meter

Smart Flow Monitor - Alerts
For an explanation and management of the Alert Icon notifications for 'Media Life" and "Leak Detected" shown on the Smart Flow Monitor display, see "Alert Messages"

Culligan Connect App

Culligan Connect
Culligan Connect Smart Device Operating System Requirements
iPhone/iPad — iOS 14 or newer
Android Devices — Android 9 Pie or newer (preferably Android 11)

Culligan Connect App Installation
Apple iPhone iOS / iPadOS Operating System - Search the App Store for "Culligan Connect"
Android Operating System - Search the Google Play Store for "Culligan Connect"

Wi-Fi / Bluetooth Requirements

• The Culligan Connect App requires Wi-Fi connectivity to function properly
• Smart Products require 24 GHz Wi-Fi frequency 5 GHz networks will not work with the system

Getting Paired with the Connect App (End Consumer)
On Your Apple or Android Smart Device

• Go to Settings → Wi-Fi Networks and verify device is connected to the proper Wi-Fi network
  NOTE!
  The device does not detect anything faster than 2.4 GHz networks.
  If a network is not detected with the supplied SSID, it could be because the network is not 2.4 GHz.
• If there are connected Wi-Fi networks in the list that are 5 GHz, select "Forget" for all connections except the 24 GHz network with which you want to connect
• If the registration process fails, try turning off Cellular Data in your smart device's settings
• Download the Culligan Connect app from Apple's App Store Apple or Android's Google Play Store
• If this is your first time using Culligan Connect, use the Create an Account feature
• Complete the next steps on the Smart Flow Monitor before coming back to the appCulligan Connect Pairing Advice:
• Be sure you are logged into the Culligan Connect App with the desired user account for pairing
• On the Smart Flow Monitor, press and hold the "UP" arrow for 10 seconds until an audible double-beep is heard and the WiFi icon is blinking to indicate pairing mode
• Smart device using the Connect app must be on same 24 GHz network as the device being paired
• Some routers may try to force a 5 GHz connection and will cause pairing errors Please check router settings to confirm the Wi-Fi frequency (24 vs 5 GHz) Creating a separate dedicated 24 GHz Guest Network can be used to pair system
• Check the Wi-Fi signal strength Acceptable signal strength should be an RSSi value between -30 to -65
  (Good Apps to use to check Wi-Fi signal strength are Airport Utility for IOS and Wi-Fi Analyzer for Android)

Apple Pairing
In the Culligan Connect app, select "Add System"
This is located in the menu in the upper left of the screen, or use "Add System" located on the main dashboard
Follow the Setup Wizard


Watch the Wi-Fi icon on the Smart Flow Monitor display

• Flashing WiFi icon to start
• Solid icon appears
• Unit is now paired
• Pairing Complete page shows up

When the wizard is complete, it will return to the dashboard. Verify that the Whole Home PFAS Filter appears on the Culligan Connect dashboard.

Android Pairing
In the Culligan Connect app, select "Add System." This is located in the menu in the upper left of the screen, or use "Add System" located on the main dashboard.
Follow the Setup Wizard

Watch the Wi-Fi icon on the Smart Flow Monitor display

• Flashing WiFi icon to start
• Solid icon appears
• Unit is now paired
• Pairing Complete page shows up

When the wizard is complete, it will return to the dashboard. Verify that the Whole Home PFAS Filter appears on the Culligan Connect dashboard.

When & How to Bypass Your System

When and How to Bypass Your PFAS Water Filter
Normally, all water except outside lines passes through the water filter There are times when the water filter should be bypassed, using the Cul-Flo-Valv^® Bypass, or a three-way bypass valve You should bypass:

1. If lines to outside faucets do not bypass the water filter, and you do not want to waste filtered water on lawn irrigation or other outdoor uses
2. If you are going away on vacation
3. If a leak from the system is detected

Bypass Valve
In the back of Culligan water filter is a Cul-Flo-Valv® Bypass valve To bypass the unit, turn the blue knob clockwise To return to filtered water service, turn the blue knob counter-clockwise
NOTE!
Each PFAS Filter Tank has a Bypass Valve. Make sure both tanks are online or offline when making changes.

Figure 3 Bypass Position

Bypassed
To BYPASS, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops as shown in Figure 1 DO NOT OVERTIGHTEN!
Figure 4 Service Position

Filtered Water
To return to SERVICE, turn the blue knob counter-clockwise (see directional arrow on end of knob) until the knob stops as shown in Figure 2 DO NOT OVERTIGHTEN!

Things to Check Before You Call For Service

If you unexpectedly experience a change in the quality of your water, make these simple checks before calling your
Culligan deal er One of the following conditions may be the reason for the change

Bypass Valves
Check to see if they are in the proper position Cul-Flo-Valv® Bypass, if used, should be in the "Service Position" (handle stem screwed out) position If hand valves are used, see that inlet and outlet valve are opened and that the bypass valve is closed

No Water
If you aren't getting any water flow at all, make sure your water supply is work ing Open a tap ahead of the filter (outside tap) to see if you have any water pressure If you have water pressure, check the bypass valve If it is in the Service position, put it into the bypass position and call your Culligan dealer for service

If You Have A Cartridge Filter Installed
If your system has a cartridge type filter installed prior to the Aquasential PFAS Filter System make sure the cartridge is not clogged as this can result in low water pressure Replace the filter cartridge with a new one and check to see if water pressure returns

Troubleshooting Guide

Alert Messages
The following alert messages may display on the Smart Flow Monitor controller screen and in the Culligan Connect App

Care and Cleaning of Your Water System

These simple precautions, if followed, will help assure continued trouble-free service and keep your Culligan Water system looking like new for years

• Use only mild soap and warm water when cleaning the exterior of the conditioner Never use harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and similar products
• 
  Protect your water system from freezing temperatures
  
  If your unit should freeze, do not attempt to disassemble it. Call your Culligan Dealer.
• 
  Culligan water systems are sold for use with potable water, only If at any time the water becomes contaminated, such as during a "boil water" situation, the operation of the water system should be discontinued until it is verified that the water is again potable To do this, turn the knob on the bypass valve to the bypass position for both tanks Then, call your Culligan dealer to have your system sanitized before it is placed back into service
• Should service, adjustment, or trouble-shooting information be needed which is not covered in this Owners Guide, call your Culligan Dealer

If you have further questions, please call your local independently operated Culligan dealer Your Culligan dealer will be glad to be of assistance to you

PFAS Water Testing

Periodic PFAS water testing may be desirable under the following conditons:

• To check the PFAS levels of the source water supply
• To verify PFAS reduction performance of a PFAS filter system
• To determine or verify that PFAS filter media is in need of replacement

The Culligan low-cost PFAS test kit can identify 55 different PFAS compounds Contact your local Culligan Dealer for details

Figure 5 Culligan Low-Cost PFAS Test Kit

Performance Data Sheet

Culligan Aquasential Whole Home PFAS Water Filter
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance It's because of this and more than seventy years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers
NOTE!
Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs.
Manufacturer:
Culligan International Company
9399 W Higgins Rd, Suite 1100
Rosemont, IL 60018 USA (847) 430-2800
wwwculligancom
Product: Culligan Aquasential Whole Home PFAS Water Filter
Models: Aquasential Whole Home PFAS Water Filter Fiberglass Indoor, Aquasential Whole Home PFAS Water Filter Fiberglass Outdoor,
Aquasential Whole Home PFAS Water Filter Quadra-Hull Indoor, Aquasential Whole Home PFAS Water Filter Quadra-Hull
Outdoor, Aquasential Whole Home PFAS Water Filter Fiberglass Indoor, French, and Aquasential Whole Home PFAS Water Filter Quadra-Hull Indoor, French

Testing Conditions & Results:
Capacity: 158,000 gallons
Service Flow Rate: 7.5 gpm @ 7.5 psi

Operating Conditions:
Operating Temp. Range: 33 - 120°F (1 - 49°C)
Electrical Characteristics: 24 VDC, 1 Watt
Water Press. Range: 20 - 120 psi (138 - 862 kPa)
Water Press. Range (Canada): 20 - 90 psi (138 - 621 kPa)

NSF/ANSI Standard 53
Substance Reduction
Testing was performed under standard laboratory conditions, actual performance may vary This system has been tested according to NSF/ANSI 53 for reduction of the substances listed below The concentration of the indicated substance in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 53

◊ PFBS and PFDA do not have maximum permissible concentration levels per the NSF/ANSI 53 standard. PFBS is lower than the EPA Hazard Index and PFDA does not have an EPA maximum contaminant level PFBS and PFDA were included in the Total PFAS testing and were found to be at non-detect levels

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after installing the system.

Records & Data

Important Information about your Culligan Water System
Please fill in the information below for future reference If you have any questions regarding your Culligan water system, please contact the dealer that installed your system for assistance
Addition information may also be found by visiting: wwwculligancom

System and Dealer Identification
System Name Model Name:
In & Out Head Serial #: Tank Dimensions (W" x H"):
Date of Installation: Tank Serial #
Culligan Dealer: City/Town:
Dealer Phone # State:

Recommended Service
Recommended Owner Service Interval for Cartridge Filter (if applicable):
3 3 month:
6 month:
9 month:
12 month:
Recommended Dealer Service:
Test Water
Evaluate Condition of Filter Media
Replace Filter Media as Necessary

Water Analysis
Hardness: grains/gallon
pH level (acidity): S.U.
Chloride: mg/l
Sodium: mg/l
Iron: mg/l
Other
Total PFAS: ng/L or parts per trillion (pt)
Total Dissolved Solids - TDS: mg/l
Alkalinity: grains/gallon
Manganese: mg/l
Hydrogen Sulfide (H2S): mg/l
Chlorine: mg/l
Other:

NOTE!
mg/l (milligrams per liter) and ppm (parts per million) are equivalent units of measurement and 1 grain = 17.1 mg/l

About This Manual

This manual:

• Familiarizes the operator with the equipment
• Lists specifications and guidelines
• Shows filter system layout and components
• Provides basic programming information
• Gives water testing and troubleshooting information

Read this Manual First
Before you operate the Culligan unit, read this manual to become familiar with the device and its capabilities
Installation or maintenance done on this system by an untrained service person can cause major damage to equipment or property damage Not adhering to the recommended service/maintenance can cause damage to equipment or property damage

Safety Instructions and Safety Definitions
Throughout this manual there are paragraphs set off by special headings
NOTE!
"Note!" is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard.

"Caution" is used when failure to follow directions could result in damage to equipment or property.

"Warning" is used to indicate a hazard which could cause injury or death if ignored.
The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur It must be understood that common sense, caution, and careful attention are conditions which cannot be built into the equipment These MUST be supplied by the personnel installing, operating, or maintaining the system
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries Culligan reserves the right to change the specifications referred to in this literature at any time without prior notice Culligan, Aqua-Sensor, Soft-Minder, Select Plus and Select Softeners are trademarks of Culligan International Company or its affiliates

Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, Illinois 60018
1-847-430-2800
wwwculligancom

Attention Culligan Customer:
We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer Untrained individuals who use this Owners Guide assume the risk of any resulting property damage or personal injury

Electrical shock hazard! Prior to servicing equipment, disconnect power supply to prevent electrical shock.

If incorrectly installed, operated, or maintained, this product can cause severe injury. Those who install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should read the entire manual before attempting to install, operate, or maintain this product. Failure to comply with any warning or caution that results in any damage will void the warranty.

The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified technician.

For Indoor use only with Culligan P/N 01040206 power supply.
For Outdoor use only with Culligan P/N 01040208 power supply. UL listed Class 2 Direct 24VDC plug-in power unit only.

Use only Outdoor Power supplies for Outdoor installations. DO NOT use Indoor Power Supplies for Outdoor system installations.

This product is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction. Children should be instructed not to play with this appliance.

If the power cord from the power supply to the unit looks or becomes damaged, the cord and power supply should be replaced in order to avoid a hazard.

This system is to be supplied with cold water only.

Safety Precautions

Do not install the product in the vicinity of a heat source that exceeds the systems maximum temperature rating of 120 F.

• Do not plug or unplug the power adapter with wet hands to avoid the risk of electric shock Do not pull the power cord forcibly when plugging in or unplugging the unit
• Do not install the product in a place exposed to hazardous chemicals, or a place where it may fall, be bumped, damaged, etc
• Do not install indoor rated systems outdoors, for outdoor installation use only outdoor rated systems
• Clean the product with water Do not spray the product directly Do not use steel wool, abrasive detergents or corrosive liquids to clean the product
• Any malfunction caused by improper use will not be covered by the warranty

NOTE!
This system is not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection either before or after the system.
Check with your public works department for applicable local plumbing and sanitation codes. Follow local codes if they differ from the standards used in this manual. To ensure proper and efficient operation of this Culligan product to your full satisfaction, carefully follow the instructions in this manual.

1-877-889-8195
E-mail: Water. Analysis@culligan.com www.culligan.com