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User Guide
®
SoundStation
IP 4000
SIP 1.5
March 24, 2005

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Summary of Contents for Polycom SoundStation IP 4000 SIP 1.5

  • Page 1 User Guide ® SoundStation IP 4000 SIP 1.5 March 24, 2005...
  • Page 2: Table Of Contents

    Contents Introduction ..........1 Parts List ........... 1 Installing SoundStation IP 4000 SIP ..... 2 ® Connecting Network and Power Source ........2 Features ............ 3 Using SoundStation IP 4000 SIP ....4 ® Placing a Call ................4 Answering a Call ..............4 Call Hold and Resume ............5 Multiple Calls on Hold ............5 Microphone Mute ..............5...
  • Page 3 Installation Instructions ............17 Plug Acts as Disconnect Device ..........17 Industry Canada (IC) ............17 CE Mark ................17 VCCI ..................17 RRL ..................17 Polycom Limited Warranty and Limitation Liability ......18 Exclusions ..........18 Warranty Exclusive........18 Service Agreements........19 Limitations of Liability ....... 19 Disclaimer ..........
  • Page 4: Introduction

    IP 4000 SIP package. are missing any items, please contact your ® Check this list before installation to ensure SoundStation IP 4000 SIP reseller. ® Polycom SoundStation IP 4000 SIP Network Cable Power Interface Module Power Cord External Microphones Quick Start Guide...
  • Page 5: Installing Soundstation

    SoundStation IP 4000 SIP phone. If you tor should review and can also be found at require additional information or assis- www.polycom.com. tance with your new phone, please contact your system administrator. Connecting Network and Power Source AC Power Option...
  • Page 6: Features

    Features LED Indicators ® The LEDs located on the top of your SoundStation IP 4000 indicate the current status of the phone. Green - your call is in progress. Flashing green - a call is incoming. Blinking green - your call is held by the far end. Red - your call is muted.
  • Page 7: Using Soundstation Placing A Call

    Examples: 10.3.0.42 To obtain the IP address of your phone, press joe@205.173.1.24 followed by Status, Platform sip: jane@polycom.com Phone. The IP address is listed together with other phone information. Answering a Call key or the Answer soft key. Press the...
  • Page 8: Call Hold And Resume

    Call Hold and Resume During a call, press the Hold soft key. The call will be placed on hold and this will be indicated on the display. The three LEDs will blink red to indicate that a call is on hold.
  • Page 9: Local Conferencing

    Local Conferencing Ending the call on the conference A conference may be created with two other originator’s phone will terminate the parties using the phone’s local conferencing conference. feature. 1. Place a call to the first party. 4. When the second party answers, 2.
  • Page 10: Ending A Call

    Ending a Call key or the End Call soft key. Press the Redial Press to place a call to the last dialed number. To redial another previously dialed number, press key, and select Features, Call Lists, Placed Calls. You will see a list of previously placed calls.
  • Page 11: Time And Date

    Time and Date Time and Date is clearly displayed on the 1. Press ® SoundStation IP 4000 SIP phone. If the 2. Select Settings followed by Basic, phone cannot obtain a time and date from Preferences, Time & Date. the server, the display will flash. Contact 3.
  • Page 12: Call Lists

    Call Lists A local list of calls missed, received, and placed Choose: 1. Edit to amend the dial string if is maintained by the phone. necessary. Press . Select Features followed by Call 2. Dial to return the call. Lists, and Missed, Received, or Placed Calls as 3.
  • Page 13: Speed Dial

    Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be viewed from the idle display by pressing To assign John to a Speed Dial entry: 3. Enter Speed Dial Index as “1”. 1.
  • Page 14: Shared Lines

    Shared Lines The phone supports shared lines Calls on shared lines can be transferred, shared line is indicated by a different line put on hold, or can be used to originate a icon which is half black and half grey. If conference.
  • Page 15: Multilingual Support (Localization)

    Multilingual Support (Localization) Many languages are supported by the phone. To change language: 1. Press and select Settings, 3. The display will change to the Basic, Preferences, Language. language of your choice. 2. Scroll through the list of available 4. Exit to the idle display by pressing languages and press the key when the desired language is highlighted.
  • Page 16: Presence / Status / Buddy Lists

    To send a text message: 4. Press the Select soft key to choose 1. Press and select Features, Messages, Instant Messages. from various pre-scripted short 2. Press the New soft key. messages. 3. Enter the desired extension or SIP URL. Press the 1/A/a soft key Press Edit to compose a custom to alternate between numeric and message.
  • Page 17 4. Choose Watcher List to see which 5. Choose Blocked List to see which phones are currently monitoring phones you have blocked from your status. Press the Block soft key monitoring your status. Press the Unblock soft key to unblock a con- to block a watcher.
  • Page 18: Troubleshooting

    Troubleshooting No Dial-Tone ® Verify power is correctly applied to the SoundStation IP 4000 SIP phone: • Check that the display is illuminated. • Make sure that the network cable is inserted properly on the bottom of the phone (try unplugging and re- inserting the cable).
  • Page 19: Safety And Compliance

    No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check • Press followed by Status for inbound call display and ring- and Lines to confirm line is actively ing as normal. If successful, try to registered to the server.
  • Page 20: Modifications

    Modifications In accordance with Part 15 of the FCC approved by Polycom, Inc. could void the Rules, the user is cautioned that any user’s authority to operate the equipment. changes or modifications not expressly Installation Instructions Installation must be performed in ac- L’Installation doit être exécutée confor-...
  • Page 21: Polycom Limited Warranty And Limitation Liability

    Polycom or its Products returned to Polycom must be authorized reseller. sent prepaid and packaged appropriately Polycom’s sole obligation under this ex-...
  • Page 22: Service Agreements

    INSTALLATION, MAINTENANCE OR PRESSLY DISCLAIMED. POLYCOM USE OF ITS PRODUCTS. NEITHER ASSUMES NOR AUTHO- Service Agreements Please contact your Polycom Authorized agreements applicable to your product. Reseller for information about service Limitations of Liability LIMITATION OF LIABILITY. TO THE TENANCE, USE, PERFORMANCE,...
  • Page 23: Copyright Notice

    Polycom, the Polycom logo design, and into another language or format, in whole SoundStation are trademarks of Polycom, or part, without written consent from Inc.
  • Page 25 1565 Barber Lane Milpitas, CA 95035 ©2005 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies.