Avermedia Live Gamer Portable 2 PLUS Troubleshooting Manual
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AVerMedia Live Gamer Portable 2 PLUS GC513
Troubleshooting Guide
For Amazon AVerMedia Customer Service Team
Date: Feb. 2023
Contact email:
Part One. System Requirements (
Windows
Windows ® 10 or later / 8.1/ 7 / macOS (Support UVC Protocol)
For 1080p60
Desktop:
- Intel® Core™ i5 CPU i5-3330 or comparable (i7 recommended)
- NVIDIA® GTX 650 / AMD Radeon™ R7 250X or above are
recommended
- 4GB RAM
Laptop:
- Intel® Core™ i7-4810MQ
- NVIDIA® GeForce® GTX 870M
- 4 GB RAM (8 GB recommended)
macOS
1.Mac with an Intel processor: macOS 10.13 or later
2.Mac with an Apple M1 processor: macOS 10.13 ~ macOS 11, 13
(* Not compatible with macOS 12)(Support UVC Protocol)
For 1080p60
iMac 2013:
- 2.9GHz quad-core Intel Core i5 processor
- NVIDIA GeForce GT 750M graphics processor with 1GB of GDDR5
memory
- 16GB of 1600MHz DDR3L onboard memory
MacBook Pro 2013:
- 2.5GHz quad-core Intel Core i7 processor
- NVIDIA GeForce GT 750M with 2GB of GDDR5 memory and
automatic graphics switching
- 16GB of 1600MHz DDR3L onboard memory
MacBook Pro 2017:
- 2.8GHz quad-core Intel Core i7 processor
- AMD Radeon Pro 555(2GB GDDR5) at least
- 16GB of 2133MHz LPDDR3 at least
TechnicalSupport@avermedia.com
For dedicated streaming PC)
1
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Summary of Contents for Avermedia Live Gamer Portable 2 PLUS
- Page 1 AVerMedia Live Gamer Portable 2 PLUS GC513 Troubleshooting Guide For Amazon AVerMedia Customer Service Team Date: Feb. 2023 Contact email: TechnicalSupport@avermedia.com Part One. System Requirements ( For dedicated streaming PC) Windows Windows ® 10 or later / 8.1/ 7 / macOS (Support UVC Protocol)
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Page 2: Mode Switch
If the video input source has HDCP (High-Bandwidth Digital Content Protection), check if the HDCP setting can be turned off from the video source in use, and then select GC513’s HDCP setting by AVerMedia RECentral application to be off or on based on the video source... - Page 3 HDCP setting can be found in RECentral > Settings > HDCP Detection. 1-3. [microSD card] If the light on GC513’s turns red, A list of compatible micro SD cards LGP2 Plus requires a Class 10 or above microSD card. Please refer to the list below: ADATA microSDHC Premier UHS-I U1 16GB CL10 (16GB) ADATA microSDHC Premier UHS-I U1 32GB CL10 (32GB)
- Page 4 Kingston microSDHC Class 10 (32GB) Patriot microSDHC C10 (32GB) Patriot EP Pro Series microSD C10 UHS-I U3 (64GB) SAMSUNG microSDXC UHS-1 C10 (64GB) SanDisk Ultra microSD UHS-I (16GB) SanDisk Ultra microSD HC U1 (32GB) SanDisk Ultra microSD UHS-I (32GB) SanDisk Extreme SDXC UHS-I (128GB) Transcend microSD UHS-I 400x (16GB) Transcend microSD UHS-I PREMIUM 200x (32GB) Transcend microSD UHS-I PREMIUM 400x (32GB)
- Page 5 LGP2 Tutorial 1—Plug and Play Connection LGP2 Tutorial 2—PC-Free Recording LGP2 Tutorial 3—Commentary & Party Chat LGP2 Tutorial 4—Firmware Update Should you run into any trouble by using AVerMedia products, please contact our technical support team via Support | Technical | AVerMedia...
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