Page 1 BlackBerry 7100 BlackBerry 7130 Version 4.1 User Guide...
Page 2 ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion”...
Page 3 Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.
Page 5: Table Of Contents
Contents Enterprise activation............................9 Phone..................................11 Email messages ..............................19 PIN messages ..............................25 SMS messages..............................27 MMS messages..............................31 Search...................................35 Attachments ................................ 37 Synchronizing data .............................41 Backing up and restoring device data ......................43 Typing ...................................45 Browser................................49 Downloading ...............................53 Contacts ................................57 Calendar................................
Page 6 Alarm..................................69 Calculator................................71 Bluetooth................................73 Date and time..............................75 Profiles.................................. 77 Screen display ..............................81 Language................................83 Power and battery ..............................85 Network coverage ..............................87 SIM card ................................89 Security ................................91 Third-party program control..........................97 BrickBreaker ...............................101 Service books..............................103 Frequently asked questions..........................105 General —...
Page 7 MMS messages — frequently asked questions .................... 121 Attachments — frequently asked questions ....................123 Synchronization — frequently asked questions...................127 Browser — frequently asked questions......................131 Contacts — frequently asked questions ....................... 135 Calendar — frequently asked questions......................137 Bluetooth — frequently asked questions ..................... 139 Security —...
Page 9: Enterprise Activation
Activation might appear on the Home screen. Click administrator. Enterprise Activation to check the activation status. If you do not have access to a BlackBerry Enterprise If Enterprise Activation does not appear on the Home Server version 4.0 or later, see the printed...
Page 10 User Guide...
Page 11: Phone
Set default country and area codes You should be able to make emergency calls even if Set corporate extension dialing your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the Set voice mail options...
Page 12: Make Calls Using Speed Dial
User Guide To make an emergency call, perform one of the If you are already connected to a call and you receive following actions: another call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type •...
Page 13: Make Conference Calls
3. Press the Send key. 4. During the second call, click the trackwheel. Warning: 5. Click Join. Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can Note: occur. See the BlackBerry Safety and Product...
Page 14: Change Speed Dial Numbers
User Guide 3. Click an unassigned key. Related topics 4. Click New Speed Dial. About call logs 5. Click a contact. Manage call logs (See page 14.) 6. Click Add Speed Dial To <contact name>. Can I set the phone to display frequently called numbers? (See page 111.) Note: How do I change how long messages and phone call...
Page 15: Forward Calls
2: Phone 4. Type your current password. Add call forwarding phone numbers 5. Click the trackwheel. 1. On the Call Forwarding screen, click a type of calls to forward. 6. Type your new password. 2. Click New Number. 7. Click the trackwheel. 3.
Page 16 TTY devices. If you connect your address book might not be dialed correctly. your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. Related topic When TTY is enabled, an indicator appears in the About smart dialing (See page 15.)
Page 17 About telecoil mode If your service provider plan includes SMS, you can Depending on your BlackBerry® device, you might be also send SMS messages to contacts on your FDN list. able to turn on telecoil mode. In telecoil mode, the magnetic signal of the BlackBerry®...
Page 18: Reset Call Timers
User Guide Manage fixed dialing entries To move to the top of the call log list in the phone, press the Space key. On the FDN list, click a contact. Click one of the To insert a wait when typing a phone number, press following menu items: the exclamation point (!) key.
Page 19: Email Messages
Email messages Open messages Note: If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
Page 20: Manage Messages
To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
Page 21 5. Click Save. Related topic Note: You can also add an auto signature in the BlackBerry Reconcile deleted messages (See page 41.) Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop Mark messages as opened or browser to add an auto signature.
Page 22 From or Sent to fields. About out-of-office replies (See page 22.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
Page 23 BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
Page 24 User Guide To view voice mail messages, in the messages list, press the Alt key + 7. To move to the last cursor position in a received message, press 5.
Page 25: Pin Messages
BlackBerry® device on the network. If Open a message. Click the trackwheel. Click one of you know the PIN of another BlackBerry device user, the following menu items: you can send a PIN message to that person. PIN messages are not routed through an existing email •...
Page 26 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
Page 27: Sms Messages
Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled Type an SMS number for SMS, this number is also your SMS number. Open SMS messages...
Page 28 User Guide Resend sent SMS messages 8. Type a message. 9. Click the trackwheel. To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend. 10. Click Send. Note: Note: If you send an SMS message to multiple contacts and If you have added contacts to the address book, you the message does not reach one or more contacts, can select a contact from the list after you click...
Page 29 5: SMS messages • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname. • To stop receiving messages from the selected channel, click Disable. • To delete the selected channel, click Delete Channel.
Page 30 User Guide...
Page 31: Mms Messages
Send MMS messages from the browser, pictures list, or In the phone, the My Number field displays your calendar phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number. Save draft messages Add multiple contacts to a message...
Page 32: Manage Mms Message Attachments
User Guide 11. Click Attach Address, Attach Appointment, 3. Set the Confirm Delivery and Confirm Read Attach Picture, or Attach Audio. fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14.
Page 33 6: MMS messages Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
Page 34 User Guide...
Page 35: Search
(PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in a messages list, click the trackwheel.
Page 36: Search Shortcuts
Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 124.) search from the message list for a specific email account.
Page 37: Attachments
Examples of embedded content include tables, If your device is integrated with an account that uses images, footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In a messages list, a paper clip icon appears beside messages with attachments.
Page 38: View Presentations
User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
Page 39 To zoom into an image, press 3. To continue zooming You can only navigate presentation attachments if into an image, hold the Shift key and roll the your BlackBerry® device is integrated with an account trackwheel. that uses BlackBerry Enterprise Server™ version 4.1 or later.
Page 40 User Guide...
Page 41: Synchronizing Data
If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
Page 42 You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network.
Page 43: Backing Up And Restoring Device Data
(PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
Page 44 User Guide...
Page 45: Typing
Typing • To choose a selection from the list and continue Type text typing the same word, press the Enter key or click Cut or copy text the trackwheel. Paste text • To choose a selection from the list and begin About AutoText typing a new word, press the Space key.
Page 46 User Guide Manage AutoText entries Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText In the device options, click AutoText. Click an changes hte to the. AutoText entry. Click one of the following menu items: You can create AutoText entries for your common •...
Page 47: Set The Cursor Speed
11: Typing Related topic To insert the at sign (@) and periods in an Email field, press the Space key. About the custom word list (See page 46.) To turn on NUM lock, press the Shift key + the Alt key. To turn off NUM lock, press the Alt key.
Page 48 To set your How do I undo an AutoText change? BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language. If you type text and the AutoText feature Click Options.
Page 49: Browser
Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
Page 50: View Images
User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press Navigate images (See page 50.) the Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.
Page 51: Create Bookmarks
12: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
Page 52: Browser Shortcuts
To close the browser, hold the Escape button. additional authentication and security when you browse web pages using the BlackBerry Browser. Related topic How do I set BlackBerry Browser security options? (See page 133.) About WTLS Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services.
Page 53: Downloading
Manage ring tones (See page 77.) To view a list of programs that are currently loaded on About profiles (See page 77.) your BlackBerry® device, in the device options, click Legal notice (See page 145.) Advanced Options. Click Applications. To view details for a third-party program, on the Applications screen, click the program.
Page 54 You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You Why can’t I load new programs onto my device? can also set which hosts provide this information to Why did a new program appear on my device? you.
Page 55 13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
Page 56 User Guide...
Page 57: Contacts
Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
Page 58: About Categories
IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a Note: task on your BlackBerry® device, but only one When you delete members from a group or delete a category synchronizes with the task in your desktop group, the contacts remain in the address book.
Page 59 Sort contacts, tasks, or memos by Server™ version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for In the address book, task list, or memos list, click the IBM® Lotus® Domino®, or BlackBerry Enterprise trackwheel.
Page 60 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.
Page 61: Calendar
5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments If your appointment recurs, perform the following for the selected time period.
Page 62 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 62.)
Page 63: Calendar Shortcuts
15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments •...
Page 64 User Guide...
Page 65: Tasks
Tasks Create tasks In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
Page 66 User Guide...
Page 67: Memos
Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
Page 68 User Guide...
Page 69: Alarm
Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
Page 70 User Guide...
Page 71: Calculator
Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To display the result of your calculation, press the Enter key. Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key.
Page 72 User Guide...
Page 73: Bluetooth
Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
Page 74 Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries. prompting. •...
Page 75: Date And Time
Date/Time Source field to BlackBerry. If you have set the Date/Time Source field to Network Set the date and time or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time. In the device options, click Date/Time.
Page 76 User Guide...
Page 77: Profiles
Manage notification profiles a profile that specifies which sounds to use, whether Click a profile. Click one of the following menu items: to notify you when the BlackBerry® device is in or out • Edit of the holster, and what volume level to use. You can use different sounds for each type of item.
Page 78 In the profiles list, click a profile exception. Perform one of the following actions: The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this • To edit a profile exception, click Edit.
Page 79: Silence Your Device
Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not To silence your BlackBerry® device, in the profiles list, determined by the number of beeps that you set in select the Quiet profile.
Page 80: During A Call
Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
Page 81: Screen Display
Turn on and off the device screen To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a Adjust the brightness of the backlighting period of time, the screen turns off to conserve battery Set the display language power.
Page 82 Depending on your service provider, you might be able Your service provider might have supplied a link to a to set a theme on your BlackBerry® device that preferred vendor of background images. In the changes how items such as programs, indicators, pictures list, click the trackwheel.
Page 83: Language
Why do some characters not appear correctly on my device? About the input language If your BlackBerry® device is integrated with the You can set an input language to use when you type. BlackBerry Enterprise Server™ and the BlackBerry This setting is different from the display language.
Page 84 User Guide...
Page 85: Power And Battery
7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 85.) Home screen and selecting Turn Off, your device...
Page 86: Reset The Device
User Guide Reset the device Remove and reinsert the battery.
Page 87: Network Coverage
Network coverage Connect to the wireless network Your BlackBerry® device attempts to connect to a preferred network based on the order in which the Add networks to the preferred network list networks appear in your preferred network list. If no...
Page 88: Preferred Network List
Related topic traveling? About the preferred network list (See page 87.) In most cases, your BlackBerry® device automatically roams to an appropriate network. Scan for networks to add to the If you have a preferred network list, your device scans preferred network list first for networks in the list.
Page 89: Sim Card
SIM card. The SIM If you attempt to copy a SIM card contact with a card phone book is different from the BlackBerry® phone number that matches that of a contact that is device address book. If you use a different SIM card in...
Page 90: Change The Sim Card Pin Code
If you change SIM cards, any SMS messages that are saved on the new SIM card are imported to your BlackBerry® device, and then they are removed from the SIM card. Set SIM card security In the device options, click Advanced Options.
Page 91: Security
Type passwords Set a device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before Lock and unlock the device you can continue. The next time that you type your Lock and unlock the keyboard password, and on subsequent password attempts, the characters that you type are displayed.
Page 92: Lock And Unlock The Device
About the device password (See page 91.) Lock and unlock the keyboard Turn off the device password (See page 92.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password To unlock the keyboard, double-click the trackwheel.
Page 93: Regenerate Encryption Keys
92.) Store passwords About encryption keys In the password keeper, click the trackwheel. Encryption keys are used if your BlackBerry® device is integrated with an account that uses the BlackBerry 2. Click New. Enterprise Server™ or BlackBerry Desktop Redirector. 3. Type password information.
Page 94: Verify Security Software
The security self tests program is designed to verify Manage passwords that security software is implemented properly on your BlackBerry® device. The tests should run In the password keeper, click a password. Click one of automatically when your device restarts.
Page 95: Set Owner Information
How do I restore my device after clearing it? (See page 141.) Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
Page 96 User Guide...
Page 97: Third-Party Program Control
Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
Page 98: Control External Connections
Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 97.)
Page 99 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Key Store field.
Page 100 User Guide...
Page 101: Brickbreaker
BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
Page 102 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.
Page 103: Service Books
Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
Page 104 User Guide...
Page 105: Frequently Asked Questions
Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing —...
Page 106 User Guide...
Page 107: General - Frequently Asked Questions
BlackBerry® device. Also, your When your BlackBerry® device is not used for a period device might not have been provisioned for certain of time, the screen turns off to conserve battery power.
Page 108 User Guide Why did my settings change? Depending on your theme, items that you have set, such as hidden icons, font options and the Home screen background image might change if you select a new theme.
Page 109: Phone - Frequently Asked Questions
How do I stop my device from answering or ending The BlackBerry® device is designed to enable you to calls automatically? make emergency calls when your device or keyboard Can I change how my phone number appears in the is locked.
Page 110 Can I block calls? you must insert the TTY device connector into your BlackBerry® device headset jack. If you use an RJ-11 Yes, if your service provider plan includes call barring connector, you must use an adapter to connect the and your SIM card is provisioned for the service.
Page 111: Answering Or Ending Calls
How do I stop my device from answering or ending calls automatically? If you use a holster with your BlackBerry® device, you can set how calls are handled when you insert or remove your device from the holster. To stop your device from answering calls automatically when you remove it from the holster, in the phone options, click General Options.
Page 112 User Guide...
Page 113: Email And Pin Messages - Frequently Asked Questions
Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the Why were some of my messages deleted from the To screen? device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? How do I restrict the types of email messages that are...
Page 114 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
Page 115 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
Page 116 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
Page 117 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
Page 118 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.
Page 119: Sms Messages - Frequently Asked Questions
Yes. In the messages options, click General Options. Verify that you are in a wireless coverage area and Set the Hide Sent Messages field to Yes. that your BlackBerry® device is connected to the wireless network. See the printed documentation that Notes:...
Page 120 User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options...
Page 121: Mms Messages - Frequently Asked Questions
Can I view the size of my MMS the Multimedia Reception field. messages before I send them? To set when your BlackBerry device receives MMS messages, set the Automatic Retrieval field. Yes. In the open message, click the trackwheel. Click...
Page 122 User Guide...
Page 123: Attachments - Frequently Asked Questions
To view image attachments, your device must be attachments? integrated with an account that uses BlackBerry Why do some characters not appear correctly on my Enterprise Server version 4.0 or later or the BlackBerry device? Internet Service. Contact your system administrator or service provider Can I view file attachments on my for more information.
Page 124: Spreadsheet Attachments
Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
Page 125: Document Attachments
38: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
Page 126 User Guide...
Page 127: Synchronization - Frequently Asked Questions
Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
Page 128 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software.
Page 129 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
Page 130 User Guide...
Page 131: Browser - Frequently Asked Questions
Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
Page 132 If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
Page 133: Security Options
How do I change which browser To apply TLS to the connection between the opens when I click a link in an open BlackBerry Enterprise Server and a web server, set the message? TLS Default field to Proxy. Set the Allow HTTPS In the device options, click Advanced Options.
Page 134 User Guide...
Page 135: Contacts - Frequently Asked Questions
What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Why does the Add Custom Phone Tune option not Desktop Software to synchronize with these custom appear? fields in your desktop email program.
Page 136 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.
Page 137: Calendar - Frequently Asked Questions
Calendar — frequently asked questions How do I expand the number of hours Can I synchronize PIM items over the wireless network? that are shown in the calendar? Are there any restrictions for using the calendar with In the calendar options, set the Start Of Day and End Lotus Notes? Of Day fields.
Page 138: Calendar Reminders
How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.
Page 139: Bluetooth - Frequently Asked Questions
Bluetooth — frequently asked questions How do I connect my BlackBerry device with another See the BlackBerry Desktop Software Online Help for Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
Page 140 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
Page 141: Security - Frequently Asked Questions
Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server that are generated in the password keeper? version 4.0 or later, you can regenerate encryption...
Page 142: Password Keeper
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...
Page 143: Shortcuts
Shortcuts Home screen shortcuts To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Options and fields shortcuts Application. Navigating screens shortcuts To show a hidden icon on the Home screen, hold the Typing shortcuts Alt key and click the trackwheel.
Page 144: Editing Text Shortcuts
User Guide To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
Page 145: Legal Notice
Legal notice © 2006 Research In Motion Limited. All rights The BlackBerry handheld and/or associated software reserved. The BlackBerry and RIM families of related are protected by copyright, international treaties, and marks, images and symbols are the exclusive various patents, including one or more of the following U.S.
Page 146 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Page 147: Index
Index address book attachments about, 37, 39 adding, 20 opening, 39 addresses about, Convenience key , 82 image, 50 accepting link, 50 meeting invitations, 63 web page, 50 service books, 103 alarm accessibility, default volume , 17 frequently asked questions, 69 activation, enterprise notification, 69 adding...
Page 148 73 about, 54 radio icon, 139 notification options, 54 removing paired devices, 74 turning on, 54 setting BlackBerry device name, 74 trusted device, 74, 140 book icon, See service books bookmarks cache, browser , 52 adding folders, 52...
Page 149 calendar using, 14 about, 61 call waiting changing default reminder length, 62 requirements for using, 110 changing first day of week, 137 setting, 15 calls changing views, 61 default view, 61 alternating between, 13 dismissing all reminders, 138 answering, 12 expanding hours shown, 137 default volume, 17 frequently asked questions, 137...
Page 150 User Guide browser home page, 132 deleting categories, 59 calendar views, 61 editing, 57 call blocking password, 14 frequently asked questions, 135 contacts in profile exceptions, 78 managing remote search results, 59 custom fields, 135 number of, 136 default calendar reminders, 62 searching in remote address book, 59 device password, 92 SIM card, 89...
Page 151 SMS messages, 27 profiles, 77 tasks, 65 remote address book search results, 59 See also adding saved searches, 35 cursor speed, setting service books, 103 , 47 custom fields SIM card phone book contacts, 89 , 135 custom notification, See profile exceptions; custom SMS messages, 28 phone tunes speed dial numbers, 14...
Page 152 User Guide task reminders, 138 resending, 20 display resending automatically, 20 language, 83 restricting, 116 options, 81 saving, 20 phone number, 111 saving draft, 20 distribution lists, See mailing lists saving sent, 21 downloading sending, 19 frequently asked questions, 54 setting importance, 20 images, 82 stop from sending, 114...
Page 153 searching within, 124 forwarding showing tracked changes, 125 call notes, 14 skipped content, 125 calls, 15 supported file formats, 37 email messages, 20 viewing in the browser, 51 MMS messages, 32 viewing information about, 38 PIN messages, 25 viewing spreadsheet cells, 124 SMS messages, 28 See also attachments;...
Page 154 User Guide high importance, setting flashing, 107 , 20 holding calls low battery indication, 107 , 12 home page, viewing links , 50 address, 50 copying addresses, 50 creating, 115 ignoring calls , 12 creating for PIN, 115 images selecting, 49, 132 address, 50 sending from browser, 50 copying addresses, 50...
Page 155 database sizes, 107 image attachments, 32 memos notification, 32, 121 applying categories, 59 opening, 31 clearing all categories, 136 options, 121 creating categories, 58 presentations, 121 deleting, 67 replying, 32 deleting categories, 59 retrieving, 31 editing, 67 saving, 32 number of, 136 sending, 31 sorting by category, 59 sending from browser, 32...
Page 156 User Guide finding MMS, 31 viewing in password keeper, 94 finding phone, 11 See also device password finding PIN, 25 pasting text , 45 finding SMS, 27 pause about, 59 adding, 59, 110 personal folders, reconciling with , 128 opening personal identification number, See PIN address book attachments, 39 phone...
Page 157 replying, 25 downloading, 53 resending, 20 frequently asked questions, 54 resending automatically, 20 loading, 54 saving, 25 switching between, 143 sending, 25 third-party and data transmissions, 97 setting as high priority, 116 viewing details, 53 viewing longer subject line, 116 viewing list, 53 See also messages See also third-party programs...
Page 158 User Guide viewing file attachments, 123 turning on, 81 wireless PIM synchronization, 127 scrolling resending horizontally in attachments, 39 email messages, 20 in opposite direction, 143 pending email messages, 20 through calendar views, 137 pending PIN messages, 20 search criteria, setting , 35 PIN messages, 20 searches...
Page 159 third-party programs accessing external connections, font, 82 home screen background, 81 third-party programs accessing personal information, importance level of messages, 20 language, 83 third-party programs transmitting data, 97 out-of-office reply from device, 22 TLS, 52 owner information, 95 turning off device password, 92 profiles, 77 verifying software, 94 search criteria, 35...
Page 160 User Guide deleting contacts, 89 assigning to contacts, 13 editing contacts, 89 deleting, 14 types of entries, 89 editing, 14 See also address book; contacts moving contact, 14 size, database using, 12 , 107 skipped content viewing list, 14 , 125 smart dialing spreadsheet attachments, viewing cell contents , 124...
Page 161 text cell broadcast messages, 28 cutting or copying, 45 content compression, 93 pasting, 45 content protection, 93 shortcuts for editing, 144 device automatically, 85 text messages, See SMS messages device password, 91 text telephone, See TTY device screen, 81 theme filters, 23 about, 82 fixed dialing, 17...
Page 162 User Guide list of programs, 53 select mode, 49, 132 mailing lists, 57 sending addresses, 51 memos, 67 setting notification for, 77 MMS messages, 31 showing placeholders, 50 next and previous web pages, 50 submitting forms, 132 password keeper passwords, 94 view mode, 49, 132 presentations, 38 viewing files from, 51...

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