Blackberry 7130E - VERSION 4.1 User Manual
Blackberry 7130E - VERSION 4.1 User Manual

Blackberry 7130E - VERSION 4.1 User Manual

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BlackBerry 7130e
Version 4.1
User Guide

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  • Page 1 BlackBerry 7130e Version 4.1 User Guide...
  • Page 2 ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion”...
  • Page 3 Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
  • Page 5: Table Of Contents

    Contents Enterprise activation............................9 Phone..................................11 Email messages ..............................21 PIN messages ..............................27 SMS messages..............................29 MMS messages..............................31 Search...................................35 Attachments ................................ 37 Synchronizing data .............................41 Backing up and restoring device data ......................43 Typing ...................................45 Browser................................49 Downloading ...............................53 Contacts ................................55 Calendar................................59 Tasks ..................................63 Memos .................................
  • Page 6 Alarm..................................67 Calculator................................69 Bluetooth................................71 Date and time..............................73 Profiles.................................. 75 Screen display ..............................79 Language................................83 Power and battery ..............................85 Network coverage ..............................87 Security ................................89 Third-party program control..........................95 BrickBreaker ............................... 99 Service books..............................101 Frequently asked questions..........................103 General — frequently asked questions......................105 Phone —...
  • Page 7 Attachments — frequently asked questions ....................119 Synchronization — frequently asked questions..................123 Browser — frequently asked questions......................127 Contacts — frequently asked questions ......................131 Calendar — frequently asked questions....................... 133 Bluetooth — frequently asked questions ..................... 135 Security — frequently asked questions ......................137 Shortcuts ................................
  • Page 9: Enterprise Activation

    Activation might appear on the Home screen. Click administrator. Enterprise Activation to check the activation status. If you do not have access to a BlackBerry Enterprise If Enterprise Activation does not appear on the Home Server version 4.0 or later, see the printed...
  • Page 10 User Guide...
  • Page 11: Phone

    Set default country and area codes You should be able to make emergency calls even if Set corporate extension dialing your BlackBerry® device is locked. If your device is not connected to the wireless network, it should connect Set voice mail options automatically when the emergency call is initiated.
  • Page 12 Emergency calls can only be made to official emergency access numbers, for example 911 in North Note: America. The options present on your BlackBerry® device to turn on and off A-GPS support might differ slightly Related topics depending on your service provider.
  • Page 13: Make Calls Using Speed Dial

    Change speed dial numbers (See page 15.) If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your Check voice mail BlackBerry device is exposed to a wide area of open On the Home Screen, click Voicemail. sky. Notes:...
  • Page 14: Answer Calls

    You can also press the Send key to answer a call. If Warning: you are already connected to a call and you receive Do not hold the BlackBerry® device near your ear another call, press the Send key to place the current while you use speakerphone. Hearing damage can call on hold and answer the incoming call.
  • Page 15: Change Speed Dial Numbers

    Note: Related topic When you type a letter in a phone number, your Change speed dial numbers (See page 15.) BlackBerry® device dials the number that is associated with the letter on a conventional phone Change speed dial numbers keypad.
  • Page 16: Forward Calls

    Automatic volume control is designed to adjust the have call forwarding phone numbers added. Contact volume on your BlackBerry® device when you are your service provider for more information. using the phone in a noisy environment.
  • Page 17 TTY devices. If you connect your address book might not be dialed correctly. your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. Related topic When TTY is enabled, an indicator appears in the About smart dialing (See page 17.)
  • Page 18: Reset Call Timers

    In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level Set voice privacy change alert and frequency response to be picked up by hearing In the phone options, click Sounds.
  • Page 19 2: Phone To type a letter in a number field, hold the Alt key. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice. To turn mute on and off during a call, press the exclamation point (!) key.
  • Page 20 User Guide...
  • Page 21: Email Messages

    Email messages Open messages Note: If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
  • Page 22: Manage Messages

    To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
  • Page 23 5. Click Save. Related topic Note: You can also add an auto signature in the BlackBerry Reconcile deleted messages (See page 41.) Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop Mark messages as opened or browser to add an auto signature.
  • Page 24 From or Sent to fields. About out-of-office replies (See page 24.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
  • Page 25 BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
  • Page 26 User Guide • To display counts for unread messages, select To view received messages or call logs for incoming Unread. phone calls, in the messages list, press the Alt key + 3. To view voice mail messages, in the messages list, •...
  • Page 27: Pin Messages

    A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If Manage PIN messages you know the PIN of another BlackBerry device user, Open a message. Click the trackwheel. Click one of you can send a PIN message to that person. PIN...
  • Page 28 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
  • Page 29: Sms Messages

    Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled Type an SMS number for SMS, this number is also your SMS number. Open SMS messages...
  • Page 30 Compose SMS. Note: If your BlackBerry® device supports sending SMS If you send an SMS message to multiple contacts and messages to email addresses, you can select the the message does not reach one or more contacts,...
  • Page 31: Mms Messages

    Save draft messages In the phone, the My Number field displays your Add multiple contacts to a message phone number. If your BlackBerry® device is enabled Set the importance level for MMS, this number is also your MMS number. Set delivery and read notification...
  • Page 32: Manage Mms Message Attachments

    User Guide 9. Type a message. 2. Click Options. 10. Click the trackwheel. 3. Set the Confirm Delivery and Confirm Read fields. 11. Click Attach Address, Attach Appointment, 4. Click the trackwheel. Attach Picture, or Attach Audio. 12. Click a contact, appointment, image, or audio file. 5.
  • Page 33 6: MMS messages Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
  • Page 34 User Guide...
  • Page 35: Search

    (PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in a messages list, click the trackwheel.
  • Page 36: Search Shortcuts

    Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 120.) search from the message list for a specific email account.
  • Page 37: Attachments

    Examples of embedded content include tables, If your device is integrated with an account that uses images, footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In a messages list, a paper clip icon appears beside messages with attachments.
  • Page 38: View Presentations

    User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
  • Page 39 To zoom into an image, press 3. To continue zooming You can only navigate presentation attachments if into an image, hold the Shift key and roll the your BlackBerry® device is integrated with an account trackwheel. that uses BlackBerry Enterprise Server™ version 4.1 or later.
  • Page 40 User Guide...
  • Page 41: Synchronizing Data

    If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
  • Page 42 You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network.
  • Page 43: Backing Up And Restoring Device Data

    (PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
  • Page 44 User Guide...
  • Page 45: Typing

    Typing • To choose a selection from the list and continue Type text typing the same word, press the Enter key or click Cut or copy text the trackwheel. Paste text • To choose a selection from the list and begin About AutoText typing a new word, press the Space key.
  • Page 46 User Guide Manage AutoText entries Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText In the device options, click AutoText. Click an changes hte to the. AutoText entry. Click one of the following menu items: You can create AutoText entries for your common •...
  • Page 47: Set The Cursor Speed

    11: Typing Related topic To insert the at sign (@) and periods in an Email field, press the Space key. About the custom word list (See page 46.) To turn on NUM lock, press the Shift key + the Alt key. To turn off NUM lock, press the Alt key.
  • Page 48 To set your How do I undo an AutoText change? BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language. If you type text and the AutoText feature Click Options.
  • Page 49: Browser

    Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
  • Page 50: View Images

    User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press the Navigate images (See page 50.) Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.
  • Page 51: Create Bookmarks

    12: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
  • Page 52: Browser Shortcuts

    User Guide Organize bookmarks into folders To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. In the Go To field, edit In the bookmarks list, click a folder. Perform one of the the text.
  • Page 53: Downloading

    Manage programs Legal notice (See page 141.) To view a list of programs that are currently loaded on your BlackBerry® device, in the device options, click About browser push Advanced Options. Click Applications. Browser push is designed to enable you to receive To view details for a third-party program, on the content on your BlackBerry®...
  • Page 54 User Guide Downloading — frequently asked You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You questions can also set which hosts provide this information to Why can’t I load new programs onto my device? you.
  • Page 55: Contacts

    Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
  • Page 56: About Categories

    IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a Note: task on your BlackBerry® device, but only one When you delete members from a group or delete a category synchronizes with the task in your desktop group, the contacts remain in the address book.
  • Page 57 Sort contacts, tasks, or memos by Server™ version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for In the address book, task list, or memos list, click the IBM® Lotus® Domino®, or BlackBerry Enterprise trackwheel.
  • Page 58 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.
  • Page 59: Calendar

    5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments If your appointment recurs, perform the following for the selected time period.
  • Page 60 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 60.)
  • Page 61: Calendar Shortcuts

    15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments •...
  • Page 62 User Guide...
  • Page 63: Tasks

    Tasks Create tasks In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
  • Page 64 User Guide...
  • Page 65: Memos

    Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
  • Page 66 User Guide...
  • Page 67: Alarm

    Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
  • Page 68 User Guide...
  • Page 69: Calculator

    Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To display the result of your calculation, press the Enter key. Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key.
  • Page 70 User Guide...
  • Page 71: Bluetooth

    Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
  • Page 72 Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries. prompting. •...
  • Page 73: Date And Time

    Set the date and time If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Why is the time on my device incorrect? Time screen, click the trackwheel. Click Update Time.
  • Page 74 User Guide...
  • Page 75: Profiles

    Manage notification profiles a profile that specifies which sounds to use, whether Click a profile. Click one of the following menu items: to notify you when the BlackBerry® device is in or out • Edit of the holster, and what volume level to use. You can use different sounds for each type of item.
  • Page 76 In the profiles list, click a profile exception. Perform one of the following actions: The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this • To edit a profile exception, click Edit.
  • Page 77: Silence Your Device

    Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not To silence your BlackBerry® device, in the profiles list, determined by the number of beeps that you set in select the Quiet profile.
  • Page 78: During A Call

    Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
  • Page 79: Screen Display

    To turn on the screen, roll the trackwheel or press a Set the Home screen background image key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery Download background images power.
  • Page 80 Depending on your service provider, you might be able Your service provider might have supplied a link to a to set a theme on your BlackBerry® device that preferred vendor of background images. In the changes how items such as programs, indicators, pictures list, click the trackwheel.
  • Page 81 23: Screen display Organize the Home screen Organize the programs list Depending on your theme, you might be able to If your theme uses a programs list, you can move or change how items appear on the Home screen. hide programs in the list. If your theme displays some programs as icons on the In the programs list, click Organize Applications.
  • Page 82 User Guide...
  • Page 83: Language

    Why do some characters not appear correctly on my device? About the input language If your BlackBerry® device is integrated with the You can set an input language to use when you type. BlackBerry Enterprise Server™ and the BlackBerry This setting is different from the display language.
  • Page 84 User Guide...
  • Page 85: Power And Battery

    7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 85.) Home screen and selecting Turn Off, your device...
  • Page 86: Reset The Device

    User Guide Reset the device Remove and reinsert the battery.
  • Page 87: Network Coverage

    Mode to Automatic. If you do not want your To connect to the wireless network, verify that you are BlackBerry® device to select a roaming system, set in a wireless network coverage area. On the Home Network Selection Mode to Home Only.
  • Page 88 User Guide...
  • Page 89: Security

    Type passwords Set a device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before Lock and unlock the device you can continue. The next time that you type your Lock and unlock the keyboard password, and on subsequent password attempts, the characters that you type are displayed.
  • Page 90: Lock And Unlock The Device

    About the device password (See page 89.) Lock and unlock the keyboard Turn off the device password (See page 90.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password To unlock the keyboard, double-click the trackwheel.
  • Page 91: Regenerate Encryption Keys

    Related topic on the BlackBerry® device. While the password is About content protection and compression (See page copied on the clipboard, it is not encrypted.
  • Page 92: Verify Security Software

    The security self tests program is designed to verify Manage passwords that security software is implemented properly on your BlackBerry® device. The tests should run In the password keeper, click a password. Click one of automatically when your device restarts.
  • Page 93: Set Owner Information

    How do I restore my device after clearing it? (See page 137.) Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
  • Page 94 User Guide...
  • Page 95: Third-Party Program Control

    Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
  • Page 96: Control External Connections

    Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 95.)
  • Page 97 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Key Store field.
  • Page 98 User Guide...
  • Page 99: Brickbreaker

    BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
  • Page 100 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.
  • Page 101: Service Books

    Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
  • Page 102 User Guide...
  • Page 103: Frequently Asked Questions

    Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing —...
  • Page 104 User Guide...
  • Page 105: General - Frequently Asked Questions

    BlackBerry® device. Also, your When your BlackBerry® device is not used for a period device might not have been provisioned for certain of time, the screen turns off to conserve battery power.
  • Page 106 User Guide Why did my settings change? Depending on your theme, items that you have set, such as hidden icons, font options and the Home screen background image might change if you select a new theme.
  • Page 107: Phone - Frequently Asked Questions

    Can I use a TTY device with my device? or keyboard is locked? Can I use the phone when the device or keyboard is The BlackBerry® device is designed to enable you to locked? make emergency calls when your device or keyboard Can I set the phone to display frequently called is locked.
  • Page 108: Answering Or Ending Calls

    How do I edit the phone number to automatically? which my calls are forwarded? If you use a holster with your BlackBerry® device, you To edit a call forwarding phone number that you have can set how calls are handled when you insert or added, delete the current phone number and type a remove your device from the holster.
  • Page 109: Email And Pin Messages - Frequently Asked Questions

    Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the How do I change how long messages and phone call logs remain in a messages list? To screen? Why can’t I send messages? How do I restrict the types of email messages that are sent to my device? Why can’t I receive messages?
  • Page 110 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
  • Page 111 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
  • Page 112 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
  • Page 113 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
  • Page 114 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.
  • Page 115: Sms Messages - Frequently Asked Questions

    Verify that you are in a wireless coverage area and If you set the Hide Sent Messages field to Yes, and that your BlackBerry® device is connected to the you open an SMS message that is part of a thread, the wireless network.
  • Page 116 User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options...
  • Page 117: Mms Messages - Frequently Asked Questions

    Multimedia Messaging Service Centre (MMSC), set the Multimedia Reception field. Can I pause, resume, or restart a To set when your BlackBerry device receives MMS slideshow presentation? messages, set the Automatic Retrieval field. Yes. In an open message, click the trackwheel. Click...
  • Page 118 User Guide Can I view the size of my MMS messages before I send them? Yes. In the open message, click the trackwheel. Click Options.
  • Page 119: Attachments - Frequently Asked Questions

    Why do some characters not appear correctly on my integrated with an account that uses BlackBerry device? Enterprise Server version 4.0 or later or the BlackBerry Internet Service. Can I view file attachments on my Contact your system administrator or service provider for more information.
  • Page 120: Spreadsheet Attachments

    Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
  • Page 121: Document Attachments

    37: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
  • Page 122 User Guide...
  • Page 123: Synchronization - Frequently Asked Questions

    Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
  • Page 124 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software.
  • Page 125 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
  • Page 126 User Guide...
  • Page 127: Browser - Frequently Asked Questions

    Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
  • Page 128 If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
  • Page 129 Transport Layer Security). In the Encryption Strength field, set the encryption level for connecting to your WAP gateway. In the Prompt For Server Trust field, set whether a dialog box appears when the BlackBerry® device cannot authenticate a WTLS connection automatically.
  • Page 130 User Guide...
  • Page 131: Contacts - Frequently Asked Questions

    What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Why does the Add Custom Phone Tune option not Desktop Software to synchronize with these custom appear? fields in your desktop email program.
  • Page 132 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.
  • Page 133: Calendar - Frequently Asked Questions

    Calendar — frequently asked questions How do I expand the number of hours Can I synchronize PIM items over the wireless network? that are shown in the calendar? Are there any restrictions for using the calendar with In the calendar options, set the Start Of Day and End Lotus Notes? Of Day fields.
  • Page 134: Calendar Reminders

    How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.
  • Page 135: Bluetooth - Frequently Asked Questions

    Bluetooth — frequently asked questions How do I connect my BlackBerry device with another See the BlackBerry Desktop Software Online Help for Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
  • Page 136 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
  • Page 137: Security - Frequently Asked Questions

    Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server that are generated in the password keeper? version 4.0 or later, you can regenerate encryption...
  • Page 138 User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...
  • Page 139: Shortcuts

    Shortcuts Home screen shortcuts To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Options and fields shortcuts Application. Navigating screens shortcuts To show a hidden icon on the Home screen, hold the Typing shortcuts Alt key and click the trackwheel.
  • Page 140: Editing Text Shortcuts

    User Guide To change an option field, hold the Alt key. Click a To copy the selected text, press the Alt key and click value. the trackwheel. To move to an item in a list or menu, type the first To paste the selected text, press the Shift key and letter of the item.
  • Page 141: Legal Notice

    Legal notice © 2006 Research In Motion Limited. All rights The handheld and/or associated software are reserved. The BlackBerry and RIM families of related protected by copyright, international treaties and marks, images and symbols are the exclusive various patents, including one or more of the following properties and trademarks of Research In Motion U.S.
  • Page 142 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or...
  • Page 143: Index

    Index image, 50 link, 50 web page, 50 alarm frequently asked questions, 67 about, Convenience key , 80 notification, 67 accepting reminders and power off, 85 meeting invitations, 61 setting, 67 service books, 101 silencing, 67 accessibility, default volume , 18 snooze, 67 activation, enterprise turning off, 67...
  • Page 144 71 about, 53 radio icon, 135 notification options, 54 removing paired devices, 72 turning on, 54 setting BlackBerry device name, 72 trusted device, 72, 136 book icon, See service books bookmarks cache, browser , 52 adding folders, 52...
  • Page 145 memory, 69 answering, 14 shortcuts, 69 automatic volume control, 16 calendar default volume, 18 about, 59 dialing using letters, 14 changing default reminder length, 60 emergency, 11 changing first day of week, 133 emergency callback mode, 13 changing views, 59 ending, 11, 14 default view, 59 ignoring, 14...
  • Page 146 User Guide password keeper password, 92 Convenience key PIN messages, 22 about, 80 sent messages, 22 setting, 80 task status, 63 converting measurements , 69 copying volume for custom phone tunes, 132 See also editing; setting calculation, 69 checking voice mail password keeper passwords, 92 , 13 clearing...
  • Page 147 length of calendar reminder, 60 resetting, 86 profiles, 75 restoring, 43 deleted items, emptying folder silencing, 77 , 125 deleting turning off automatically, 85 appointments, 61 turning on automatically, 85 AutoText entries, 46 turning on screen, 79 bookmarks, 51 unlocking, 90 call forwarding number, 16 device data call notes, 16...
  • Page 148 User Guide paired Bluetooth-enabled device name, 72 emptying deleted items folder , 125 password keeper passwords, 92 encryption keys profile exceptions, 76 about, 91 profiles, 75 regenerating, 91 saved searches, 35 requirements for regenerating from device, 137 shortcuts, 140 ending, calls , 11, 14 speed dial numbers, 15 enterprise activation...
  • Page 149 PIN, 27 full content, opening , 37 SMS number, 29 software version, 105 firewall , 95 generating new encryption keys , 91 folder redirection, setting , 25 getting started folders groups, See mailing lists adding for bookmarks, 52 available for email redirection, 113 changing, 113 hiding collapsing, 22, 52...
  • Page 150 User Guide marking messages opened and unopened , 23 measurements, converting , 69 key rate, setting , 47 meetings keyboard lock , 90 changing, 60 keys, encryption , 91 changing attendees, 61 deleting, 61 inviting attendees, 61 language number of, 132 adding, 83 opening, 60 removing, 83...
  • Page 151 sending from different accounts, 21 shortcuts, 140 sending images in, 50 notification sending links in, 50 flashing light, 105 sending web page addresses in, 51 for browser push, 54 setting notification for, 75 for MMS messages, 117 setting search criteria, 35 for voice privacy, 18 shortcuts, 26 setting for programs, 75...
  • Page 152 User Guide changing password keeper password, 92 PIN messages copying, 92 about, 27 creating random, 92 adding contacts, 22 criteria for random passwords, 138 changing, 22 deleting in password keeper, 92 deleting, 27 displaying in password keeper, 138 forwarding, 27 editing in password keeper, 92 frequently asked questions, 109 preventing copying, 137...
  • Page 153 creating exceptions, 76 requirements deleting, 75 browser, 127 editing, 75 call forwarding, 108 enabling, 75 email reconciliation, 123 escalating volume, 77 filing messages, 111 frequently asked questions, 77 regenerating encryption keys from device, 137 See also ring tones three-way calls, 107 programs TTY, 108 adding, 53...
  • Page 154 User Guide scheduling S/MIME, 137 appointments, 59 self tests, 92, 137 appointments quickly, 60 setting third-party program permissions, 95 meetings, 60 storing passwords, 91 screen third-party programs accessing connections with the home screen background, 79 device, 97 options, 79 third-party programs accessing external connections, power save mode, 105 turning on, 79 third-party programs accessing personal information,...
  • Page 155 cursor speed, 47 smartcase, definition , 46 default volume for calls, 18 SMS messages device password, 89 about, 29 folder redirection, 25 adding contacts, 30 font, 80 deleting, 30 home screen background, 79 delivery confirmation, 115 importance level of messages, 22 display more items in thread, 115 language, 83 finding number, 29...
  • Page 156 User Guide typing, 45 external connections, 96 using word list, 45 permissions, 96 switching programs personal information, 97 , 139 synchronization setting permissions for, 95 three-way calls frequently asked questions, 123 over the wireless network, 42 making, 15 synchronizing requirements, 107 calendar, 41 timers, resetting , 18...
  • Page 157 NUM lock, 47 voice mail passwords, 89 checking, 13 paste text, 45 setting options, 17 setting cursor speed, 47 voice privacy shortcuts, 47 about, 18 SMS numbers, 29 setting notification for, 18 text, 45 volume using AutoText, 46 adjusting for phone, 14 using SureType, 45 alarm, 67 using word list, 45...
  • Page 158 User Guide frequently asked questions, 87 navigating, 45 registering with, 87 worksheet, selecting in attachments , 38 selecting, 87 WTLS wireless PIM synchronization about, 52 about, 42 setting, 129 requirements, 123 turning on, 42 wireless transport layer security, See WTLS zooming images , 50 word list...

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