Blackberry 7100I User Manual
Blackberry 7100I User Manual

Blackberry 7100I User Manual

Version 4.1
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BlackBerry 7100i
Version 4.1
User Guide

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  • Page 1 BlackBerry 7100i Version 4.1 User Guide...
  • Page 2 Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion”...
  • Page 3 Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.
  • Page 5: Table Of Contents

    Contents Enterprise activation ............................... 9 Phone..................................11 Email messages ..............................19 PIN messages ................................25 SMS messages.................................27 MMS messages ...............................29 Search..................................33 Attachments ................................35 Synchronizing data ..............................39 Backing up and restoring device data......................41 Typing..................................43 Walkie-Talkie ................................47 Browser ..................................49 Downloading ................................53 Contacts..................................55 Calendar ...................................59 Tasks..................................63 Memos..................................65 Alarm..................................67 Calculator.................................69...
  • Page 6 Screen display .................................79 Language..................................81 Power and battery..............................83 Network coverage ..............................85 SIM card..................................87 Security ..................................89 Third-party program control ..........................95 BrickBreaker ................................99 Service books................................ 101 Frequently asked questions..........................103 General — frequently asked questions......................105 Phone — frequently asked questions......................107 Email and PIN messages — frequently asked questions ................109 SMS messages —...
  • Page 7 Legal notice ................................143 Index..................................145...
  • Page 9: Enterprise Activation

    Enterprise Activation to check the activation status. administrator. If Enterprise Activation does not appear on the Home If you do not have access to a BlackBerry Enterprise screen, in the device options, click Enterprise Server version 4.0 or later, see the printed Activation to check the activation status.
  • Page 10 User Guide...
  • Page 11: Phone

    Forward calls You should be able to make emergency calls even if Set call waiting your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the Set default country and area codes...
  • Page 12 If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your Note: BlackBerry device is exposed to a wide area of open Emergency calls can only be made to official sky. emergency access numbers, for example 911 in North America.
  • Page 13: Make Calls Using Speed Dial

    2: Phone Note: Note: If you set the privacy level for location-based services You can also press the Send key to answer a call. If on your device to By Permission or Restricted, and you you are already connected to a call and you receive make an emergency call from your device, an another call, press the Send key to place the current emergency operator should still be able to estimate...
  • Page 14: Change Speed Dial Numbers

    User Guide Warning: Note: Do not hold the BlackBerry® device near your ear To use this feature, your SIM card must be provisioned while you use speakerphone. Hearing damage can for three-way calling. Contact your service provider for BlackBerry Safety and Product occur.
  • Page 15: Forward Calls

    2: Phone Log calls 5. Click a forwarding phone number. 6. Click the trackwheel. To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call 7. Click Save. log type that you want to appear in the messages list. Press the Space key.
  • Page 16 2. In the Number field, type the main phone number for a corporation. About smart dialing 3. Set how long the BlackBerry® device waits before dialing an extension. You can specify default country and area codes so that any numbers that are specified as links, or any 4.
  • Page 17: Phone Shortcuts

    You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect 4. Click Clear Timer. your BlackBerry® device to a TTY device, calls that you 5. Click the trackwheel. receive on your device are converted to text.
  • Page 18 User Guide...
  • Page 19: Email Messages

    Email messages Note: Open messages If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
  • Page 20: Manage Messages

    To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
  • Page 21 Note: Related topic You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Reconcile deleted messages (See page 39.) Service™, log in to your account using a desktop browser to add an auto signature.
  • Page 22 From or Sent to fields. About out-of-office replies (See page 22.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
  • Page 23 Click the trackwheel. program also appear on your BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
  • Page 24 User Guide To view voice mail messages, in the messages list, press the Alt key + 7. To move to the last cursor position in a received message, press 5.
  • Page 25: Pin Messages

    BlackBerry® device on the network. If Open a message. Click the trackwheel. Click one of the you know the PIN of another BlackBerry device user, following menu items: you can send a PIN message to that person. PIN messages are not routed through an existing email •...
  • Page 26 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
  • Page 27: Sms Messages

    SMS. Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Open SMS messages An unopened SMS message appears in the messages list with a closed italic envelope icon.
  • Page 28 User Guide...
  • Page 29: Mms Messages

    Send MMS messages from the browser, pictures list, or In the phone, the My Number field displays your calendar phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number. Save draft messages Add multiple contacts to a message...
  • Page 30: Manage Mms Message Attachments

    User Guide 11. Click Attach Address, Attach Appointment, 3. Set the Confirm Delivery and Confirm Read Attach Picture, or Attach Audio. fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14.
  • Page 31 6: MMS messages You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
  • Page 32 User Guide...
  • Page 33: Search

    (PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in the messages list, click the trackwheel.
  • Page 34: Search Shortcuts

    Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 120.) search from the message list for a specific email account.
  • Page 35: Attachments

    Examples of embedded content include tables, If your device is integrated with an account that uses images, footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In the messages list, a paper clip icon appears beside messages with attachments.
  • Page 36: View Presentations

    User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
  • Page 37 To zoom into an image, press 3. To continue zooming You can only navigate presentation attachments if into an image, hold the Shift key and roll the your BlackBerry® device is integrated with an account trackwheel. that uses BlackBerry Enterprise Server™ version 4.1 or later.
  • Page 38 User Guide...
  • Page 39: Synchronizing Data

    If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
  • Page 40 User Guide If your device is integrated with an account that uses Related topic BlackBerry Enterprise Server™ version 4.0 or later and Can I synchronize PIM items over the wireless wireless PIM synchronization is turned on, PIM items network? (See page 123.) should be synchronized over the wireless network.
  • Page 41: Backing Up And Restoring Device Data

    (PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
  • Page 42 User Guide...
  • Page 43: Typing

    Typing Type text • To choose a selection from the list and continue typing the same word, press the Enter key or click Cut or copy text the trackwheel. Paste text • To choose a selection from the list and begin About AutoText typing a new word, press the Space key.
  • Page 44 User Guide Your BlackBerry® device has built-in AutoText entries • Edit that correct common mistakes. For example, AutoText • Delete changes hte to the. You can create AutoText entries for your common About the custom word list typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with When you type, the BlackBerry®...
  • Page 45: Set The Cursor Speed

    I type? To turn on NUM lock, press the Shift key + the Alt key. Your BlackBerry® device should recognize the names To turn off NUM lock, press the Alt key. of contacts when you type them. To turn off address...
  • Page 46 To set your If you type text and the AutoText feature BlackBerry® device so that frequently chosen items do automatically replaces it, you can undo the change by not appear first, in the device options, click Language.
  • Page 47: Walkie-Talkie

    Walkie-Talkie Related topic Find your Walkie-Talkie number About call alerts (See page 47.) Send call alerts Make Walkie-Talkie calls Make Walkie-Talkie calls Turn on and off speakerphone In the phone, type a Walkie-Talkie number Join Talkgroups <AreaID>*<NetworkID>*<MemberID> ) or select a Call Talkgroups contact.
  • Page 48 User Guide Call Talkgroups Respond to call alerts In the phone, type # and the number of a Talkgroup or Press the Walkie-Talkie button. To speak to your select a Talkgroup number. To speak to your contact, hold the Walkie-Talkie button. Wait for the Talkgroup, hold the Walkie-Talkie button.
  • Page 49: Browser

    Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
  • Page 50: View Images

    User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press the Navigate images (See page 50.) Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.
  • Page 51: Create Bookmarks

    13: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
  • Page 52: Browser Shortcuts

    To close the browser, hold the Escape button. additional authentication and security when you browse web pages using the BlackBerry Browser. Related topic How do I set BlackBerry Browser security options? (See page 131.) About WTLS Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services.
  • Page 53: Downloading

    About profiles (See page 75.) To view a list of programs that are currently loaded on Legal notice (See page 143.) your BlackBerry® device, in the device options, click Advanced Options. Click Applications. About browser push To view details for a third-party program, on the Applications screen, click the program.
  • Page 54 If you set the browser push notification to Prompt, a Verify that your BlackBerry® device is connected to the dialog box appears when you receive a notification. wireless network. See the printed documentation that...
  • Page 55: Contacts

    Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
  • Page 56: About Categories

    IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a task on your BlackBerry® device, but only one About custom phone tunes category synchronizes with the task in your desktop You can add a custom phone tune for a contact email program.
  • Page 57: Address Book

    About remote address book search 6. Click Save. To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ Sort contacts, tasks, or memos by version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for...
  • Page 58 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.
  • Page 59: Calendar

    5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments If your appointment recurs, perform the following for the selected time period.
  • Page 60 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 60.)
  • Page 61: Calendar Shortcuts

    16: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments •...
  • Page 62 User Guide...
  • Page 63: Tasks

    Tasks In the Days field, set the days on which the weekly Create tasks task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
  • Page 64 User Guide...
  • Page 65: Memos

    Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
  • Page 66 User Guide...
  • Page 67: Alarm

    Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
  • Page 68 User Guide...
  • Page 69: Calculator

    Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To display the result of your calculation, press the Enter key. Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key.
  • Page 70 User Guide...
  • Page 71: Bluetooth

    Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
  • Page 72 • Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries.
  • Page 73: Date And Time

    Set the date and time If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Why is the time on my device incorrect? Time screen, click the trackwheel. Click Update Time.
  • Page 74 User Guide...
  • Page 75: Profiles

    Click a profile. Click one of the following menu items: notify you when the BlackBerry® device is in or out of • Edit the holster, and what volume level to use. You can use different sounds for each type of item.
  • Page 76 Manage profile exceptions The BlackBerry® device has a preset profile exception In the profiles list, click a profile exception. Perform for important calls. You can add contacts to this profile one of the following actions: exception, or you can delete it.
  • Page 77: Silence Your Device

    BlackBerry® device sounds or vibrates is not Silence your device determined by the number of beeps that you set in To silence your BlackBerry® device, in the profiles list, your notification profile. The device sounds or vibrates select the Quiet profile.
  • Page 78 User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune.
  • Page 79: Screen Display

    Turn on and off the device screen To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a Adjust the brightness of the backlighting period of time, the screen turns off to conserve battery Set the display language power.
  • Page 80 In the device options, click Screen/Keyboard. Set the Convenience Key Opens field. Note: If the program set in the Convenience Key Opens field is removed from your BlackBerry® device, when you press the Convenience key, nothing happens. Related topic About the Convenience key (See page 80.)
  • Page 81: Language

    Why do some characters not appear correctly on my device? About the input language If your BlackBerry® device is integrated with the You can set an input language to use when you type. BlackBerry Enterprise Server™ and the BlackBerry This setting is different from the display language.
  • Page 82 User Guide...
  • Page 83: Power And Battery

    7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 83.) Home screen and selecting Turn Off, your device...
  • Page 84: Reset The Device

    User Guide Reset the device Remove and reinsert the battery.
  • Page 85: Network Coverage

    You should disconnect from the wireless network in certain places, such as on BlackBerry Safety Information an airplane. See the Booklet for more information.
  • Page 86 User Guide...
  • Page 87: Sim Card

    Your SIM card phone book gives you access to the contacts that are saved on your SIM card. The SIM card Add SIM card contacts to your phone book is different from the BlackBerry® device address book. If you use a different SIM card in your address book device, the contacts in your SIM card phone book In the address book, click the trackwheel.
  • Page 88 User Guide...
  • Page 89: Security

    Type passwords Set a device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before Lock and unlock the device you can continue. The next time that you type your Lock and unlock the keyboard password, and on subsequent password attempts, the characters that you type are displayed.
  • Page 90: Lock And Unlock The Device

    About the device password (See page 89.) Lock and unlock the keyboard Turn off the device password (See page 90.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password To unlock the keyboard, double-click the trackwheel.
  • Page 91: Regenerate Encryption Keys

    90.) Store passwords About encryption keys 1. In the password keeper, click the trackwheel. Encryption keys are used if your BlackBerry® device is integrated with an account that uses the BlackBerry 2. Click New. Enterprise Server™ or BlackBerry Desktop Redirector.
  • Page 92: Verify Security Software

    This procedure stops all services and removes all data, including passwords and encryption keys, from the 3. Click the trackwheel. BlackBerry® device. Before you clear your device, verify 4. Click Change password. that a backup copy of your data is available.
  • Page 93: Set Owner Information

    How do I restore my device after clearing it? (See page 139.) Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
  • Page 94 User Guide...
  • Page 95: Third-Party Program Control

    Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
  • Page 96: Control External Connections

    Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 95.)
  • Page 97 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Keystore field.
  • Page 98 User Guide...
  • Page 99: Brickbreaker

    BrickBreaker • Bomb destroys the next brick that you hit and About BrickBreaker damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
  • Page 100 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.
  • Page 101: Service Books

    Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
  • Page 102 User Guide...
  • Page 103: Frequently Asked Questions

    Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing —...
  • Page 104 User Guide...
  • Page 105: General - Frequently Asked Questions

    BlackBerry® device. Also, your When your BlackBerry® device is not used for a period device might not have been provisioned for certain of time, the screen turns off to conserve battery power.
  • Page 106 Yes. In the device options, click Status. Click the trackwheel. Click Database Sizes. The Database Sizes screen displays the number of entries and the amount of memory used by each database that is synchronized with your BlackBerry® device.
  • Page 107: Phone - Frequently Asked Questions

    Can I use a TTY device with my device? or keyboard is locked? Can I set the phone to display frequently called The BlackBerry® device is designed to enable you to numbers? make emergency calls when your device or keyboard is How do I change how long messages and phone call locked.
  • Page 108: Answering Or Ending Calls

    SIM card is provisioned for the service. Contact your service provider for more If you use a holster with your BlackBerry® device, you information. can set how calls are handled when you insert or remove your device from the holster.
  • Page 109: Email And Pin Messages - Frequently Asked Questions

    Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the Why were some of my messages deleted from the To screen? device? Why can’t I send messages? How do I change how long messages and phone call logs remain in the messages list? Why can’t I receive messages? How do I restrict the types of email messages that are...
  • Page 110 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
  • Page 111 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
  • Page 112 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
  • Page 113 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
  • Page 114 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.
  • Page 115: Sms Messages - Frequently Asked Questions

    Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages.
  • Page 116 User Guide...
  • Page 117: Mms Messages - Frequently Asked Questions

    Multimedia Messaging Service Centre (MMSC), set the Pause, Resume, or Restart. Multimedia Reception field. To set when your BlackBerry device receives MMS Can I view the size of my MMS messages, set the Automatic Retrieval field. messages before I send them? Yes.
  • Page 118 User Guide...
  • Page 119: Attachments - Frequently Asked Questions

    Why do some characters not appear correctly on my integrated with an account that uses BlackBerry device? Enterprise Server version 4.0 or later or the BlackBerry Internet Service. Can I view file attachments on my Contact your system administrator or service provider device? for more information.
  • Page 120: Spreadsheet Attachments

    Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
  • Page 121: Document Attachments

    39: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
  • Page 122 User Guide...
  • Page 123: Synchronization - Frequently Asked Questions

    Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
  • Page 124 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry BlackBerry Desktop Desktop Software.
  • Page 125 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
  • Page 126 User Guide...
  • Page 127: Walkie-Talkie - Frequently Asked Questions

    Walkie-Talkie — frequently asked questions Can I use the speakerphone by default? Can I silence incoming Walkie-Talkie calls? Can I use the speakerphone by default? Yes. In the phone options, click Push To Talk. Set the Speakerphone field to On. Related topic Turn on and off speakerphone (See page 13.) Can I silence incoming Walkie-Talkie...
  • Page 128 User Guide...
  • Page 129: Browser - Frequently Asked Questions

    Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
  • Page 130: Web Page

    If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
  • Page 131: Security Options

    In the device options, click Advanced Options. Click To apply TLS to the connection between the Browser. Set the Default browser configuration field. BlackBerry Enterprise Server and a web server, set the Save the changes. TLS Default field to Proxy. Set the Allow HTTPS Redirections field to Yes.
  • Page 132 User Guide...
  • Page 133: Contacts - Frequently Asked Questions

    What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Desktop Why does the Add Custom Phone Tune option not Software to synchronize with these custom fields in appear? your desktop email program.
  • Page 134 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.
  • Page 135: Calendar - Frequently Asked Questions

    Calendar — frequently asked questions How do I expand the number of Can I synchronize PIM items over the wireless network? hours that are shown in the calendar? Are there any restrictions for using the calendar with Lotus Notes? In the calendar options, set the Start Of Day and End Of Day fields.
  • Page 136: Calendar Reminders

    How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.
  • Page 137: Bluetooth - Frequently Asked Questions

    Bluetooth — frequently asked questions BlackBerry Desktop Software Online Help How do I connect my BlackBerry device with another See the Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
  • Page 138 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
  • Page 139: Security - Frequently Asked Questions

    Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server version that are generated in the password keeper? 4.0 or later, you can regenerate encryption keys from...
  • Page 140: Password Keeper

    User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...
  • Page 141: Shortcuts

    Shortcuts Home screen shortcuts To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Options and fields shortcuts Application. Navigating screens shortcuts To show a hidden icon on the Home screen, hold the Typing shortcuts Alt key and click the trackwheel.
  • Page 142: Editing Text Shortcuts

    User Guide To page up or down in a list, hold the Alt key and roll the trackwheel. To move to the top of a screen, press 1. To move to the bottom of a screen, press 7. To move down a screen, press 9. To move up a screen, press 3.
  • Page 143: Legal Notice

    Legal notice © 2005 Research In Motion Limited. All rights The BlackBerry handheld and/or associated software reserved. The BlackBerry and RIM families of related are protected by copyright, international treaties, and marks, images and symbols are the exclusive various patents, including one or more of the properties and trademarks of Research In Motion following U.S.
  • Page 144 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
  • Page 145 Index sharing with Bluetooth-enabled device, 72 updating contacts from attachments, 37 About See also contacts Convenience key, 80 address book attachments accepting about, 35, 37 meeting invitations, 61 adding, 20 service books, 101 opening, 37 accessibility, default volume, 17 addresses activation, enterprise, 9 image, 50 adding...
  • Page 146 71 updating contacts from, 37 radio icon, 137 See also file attachments; address book removing paired devices, 72 attachments; images setting BlackBerry device name, 72 auto signature trusted device, 72, 138 about, 21 book icon, service books adding, 21...
  • Page 147 sending images, 50 viewing agenda, 59 sending links, 50 viewing day, 59 sending web page addresses, 51 viewing month, 59 shortcuts, 52 viewing next or previous, 59 viewing content, 49, 130 viewing specific date, 59 viewing files in, 51 viewing week, 59 viewing history, 50 call alerts about, 47...
  • Page 148 User Guide making using speed dial, 13 checking voice mail, 13 clearing muting, 13 all categories, 134 resetting timers, 17 browser cache, 52 setting notification for, 75 device data, 92 smart dialing, 16 fields, 141 TTY, 17 compressing data size, 91 using Bluetooth during, 72 conflicts, with desktop email program data, 124 using speakerphone, 13...
  • Page 149 setting, 80 deleting appointments, 61 converting measurements, 69 copying AutoText entries, 44 calculation, 69 bookmarks, 51 password keeper passwords, 92 call forwarding number, 15 text, 43 call notes, 15 corporate extension dialing, setting, 16 categories, 57 country codes, setting default, 16 contacts, 55 creating downloaded ring tones, 75...
  • Page 150 User Guide restoring, 41 memos, 65 silencing, 77 paired Bluetooth-enabled device name, 72 turning off automatically, 83 password keeper passwords, 92 turning on automatically, 83 profile exceptions, 76 turning on screen, 79 profiles, 75 unlocking, 90 saved searches, 33 device data shortcuts, 142 backed up during wireless backup, 41 SIM card phone book contacts, 87...
  • Page 151 email redirection creating, 22 frequently asked questions, 110 creating generic, 113 redirecting from folders, 23, 113 creating quickly, 23 emergency calls, making, 11 frequently asked questions, 113 emptying deleted items folder, 125 managing, 23 encryption keys order of, 22 about, 91 finding regenerating, 91 MMS number, 29...
  • Page 152 User Guide general, 105 panning, 36, 50 memos, 65 rotating, 36, 50 MMS messages, 117 saving, 51 phone, 107 selecting, 49, 130 profiles, 77 sending from browser, 50 programs, 54 showing placeholders on web pages, 50 security, 139 viewing in browser, 50 SMS messages, 115 zooming, 36, 50 See also...
  • Page 153 12 deleting categories, 57 acquire your BlackBerry satellite position, 12 editing, 65 privacy, 12 number of, 134 locking sorting by category, 57 device, 90 synchronizing, 39 keyboard, 90 viewing, 65 logging calls, 15 writing, 65 messages changing, 20 deleting, 112, 115...
  • Page 154 User Guide opening, 29 options, 117 opening presentations, 117 address book attachments, 37 replying, 30 appointments, 60 retrieving, 29 email messages, 19 saving, 30 embedded content in attachments, 35 sending, 29 file attachments, 35 sending from browser, 30 images, 51 vCalendar attachments, 30 meetings, 60 vCard attachments, 30...
  • Page 155 about, 57 sending, 25 adding, 57 setting as high priority, 112 personal folders, reconciling with, 124 viewing longer subject line, 112 personal identification number, See also messages phone PIN, finding, 25 A-GPS support, 12 power alternate between calls, 14 about, 83 assigning speed dial, 14 turning off, 83 Bluetooth, 72...
  • Page 156 User Guide frequently asked questions, 54 wireless PIM synchronization, 123 loading, 54 resending email messages, 20 switching between, 141 pending email messages, 20 third-party and data transmissions, 95 pending PIN messages, 20 viewing details, 53 PIN messages, 20 viewing list, 53 resetting See also third-party programs...
  • Page 157 options, 79 setting third-party program permissions, 95 power save mode, 105 storing passwords, 91 turning on, 79 third-party programs accessing connections with scrolling the device, 97 horizontally in attachments, 37 third-party programs accessing external in opposite direction, 141 connections, 96 through calendar views, 135 third-party programs accessing personal search criteria, setting, 33...
  • Page 158 User Guide call waiting, 16 about, 87 cursor speed, 45 adding contacts from the address book, 87 default volume for calls, 17 adding contacts to, 87 device password, 89 adding contacts to address book, 87 folder redirection, 23 deleting contacts, 87 font, 80 editing contacts, 87 See also...
  • Page 159 subject cutting or copying, 43 creating filters using, 23 pasting, 43 searching by, 34 shortcuts for editing, 142 viewing more of, 112 text telephone, subscriber information module card, SIM card third-party programs SureType connections on the device, 97 shortcuts, 45 data transmissions, 95 typing, 43 external connections, 96...
  • Page 160 User Guide device screen, 79 next and previous web pages, 50 filters, 23 password keeper passwords, 92 profile exceptions, 76 presentations, 36 speakerphone during calls, 13 program details, 53 tasks snooze, 136 saved searches, 33 wireless email reconciliation, 39 sent items, 21 wireless PIM synchronization, 40 service books, 101 typing...
  • Page 161 address, 50 PIM synchronization, 40 animated graphics, 130 restore, 41 canceling requests, 50 wireless email reconciliation, turning on, 39 wireless network copying addresses, 50 connecting to, 85 opening, 49 disconnecting from, 85 refreshing, 50 wireless network, registering with, 105 saving, 51 wireless PIM synchronization saving requests, 51 about, 40...
  • Page 162 User Guide...

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