Page 1 BlackBerry 7100 BlackBerry 7130 Version 4.1 User Guide...
Page 2 ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion”...
Page 3 Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.
Page 5: Table Of Contents
Contents Enterprise activation............................9 Phone..................................11 Email messages ..............................19 PIN messages ..............................25 SMS messages..............................27 MMS messages..............................31 Search...................................35 Attachments ................................ 37 Synchronizing data .............................41 Backing up and restoring device data ......................43 Typing ...................................45 Browser................................49 Downloading ...............................53 Contacts ................................57 Calendar................................
Page 6 Alarm..................................69 Calculator................................71 Bluetooth................................73 Date and time..............................75 Profiles.................................. 77 Screen display ..............................81 Language................................85 Power and battery ..............................87 Network coverage ............................. 89 SIM card ................................91 Security ................................93 Third-party program control..........................99 BrickBreaker ..............................103 Service books..............................105 Frequently asked questions..........................107 General —...
Page 7 MMS messages — frequently asked questions ................... 123 Attachments — frequently asked questions ....................125 Synchronization — frequently asked questions..................129 Browser — frequently asked questions......................133 Contacts — frequently asked questions ......................137 Calendar — frequently asked questions....................... 139 Bluetooth — frequently asked questions ...................... 141 Security —...
Page 9: Enterprise Activation
Activation might appear on the Home screen. Click administrator. Enterprise Activation to check the activation status. If you do not have access to a BlackBerry Enterprise If Enterprise Activation does not appear on the Home Server version 4.0 or later, see the printed...
Page 10 User Guide...
Page 11: Phone
Set default country and area codes You should be able to make emergency calls even if Set corporate extension dialing your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the Set voice mail options...
Page 12 User Guide Answer calls To make an emergency call, perform one of the following actions: To answer a call, click Answer. If you do not want to • Unlocked keyboard or device: In the phone, type answer a call, click Ignore. the emergency number.
Page 13 3. Press the Send key. 4. During the second call, click the trackwheel. Warning: 5. Click Join. Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can Note: occur. See the BlackBerry Safety and Product...
Page 14 User Guide 3. Click an unassigned key. If you do not want any call logs to appear in a messages list, select None. Press the Space key. 4. Click New Speed Dial. 5. Click a contact. Related topics 6. Click Add Speed Dial To <contact name>. About call logs Manage call logs (See page 14.) Note:...
Page 15 2: Phone 2. Click the trackwheel. Add call forwarding phone numbers 3. Click Change Password. 1. On the Call Forwarding screen, click a type of calls to forward. 4. Type your current password. 2. Click New Number. 5. Click the trackwheel. 3.
Page 16 TTY devices. If you connect your address book might not be dialed correctly. your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. Related topic When TTY is enabled, an indicator appears in the About smart dialing (See page 15.)
Page 17 About telecoil mode If your service provider plan includes SMS, you can Depending on your BlackBerry® device, you might be also send SMS messages to contacts on your FDN list. able to turn on telecoil mode. In telecoil mode, the magnetic signal of the BlackBerry®...
Page 18 User Guide Manage fixed dialing entries To move to the top of the call log list in the phone, press the Space key. On the FDN list, click a contact. Click one of the To insert a wait when typing a phone number, press following menu items: the exclamation point (!) key.
Page 19: Email Messages
Email messages Open messages Note: If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
Page 20 To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
Page 21 5. Click Save. Related topic Note: You can also add an auto signature in the BlackBerry Reconcile deleted messages (See page 41.) Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop Mark messages as opened or browser to add an auto signature.
Page 22 From or Sent to fields. About out-of-office replies (See page 22.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
Page 23 BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
Page 24 User Guide • To display counts for unread messages, select To view received messages or call logs for incoming Unread. phone calls, in the messages list, press the Alt key + 3. To view voice mail messages, in the messages list, •...
Page 25: Pin Messages
A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If Manage PIN messages you know the PIN of another BlackBerry device user, Open a message. Click the trackwheel. Click one of you can send a PIN message to that person. PIN...
Page 26 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
Page 27: Sms Messages
Find your SMS number Send SMS messages In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled Add contacts to an SMS message for SMS, this number is also your SMS number. Save draft messages...
Page 28 User Guide 5. Type the SMS-compatible phone number. Note: To remove previous SMS messages from a reply 6. Click the trackwheel. message, click the trackwheel. Click Remove History. 7. Click Continue. 8. Type a message. Resend sent SMS messages 9. Click the trackwheel. To resend an SMS message to the same contact, in the 10.
Page 29 5: SMS messages Manage cell broadcast channels In the device options, click Advanced Options. Click Cell Broadcast. Click a channel in the list. Perform one of the following actions: • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname.
Page 30 User Guide...
Page 31: Mms Messages
Save draft messages In the phone, the My Number field displays your Add multiple contacts to a message phone number. If your BlackBerry® device is enabled Set the importance level for MMS, this number is also your MMS number. Set delivery and read notification...
Page 32 User Guide Set delivery and read notification 9. Type a message. 10. Click the trackwheel. When composing an MMS message, click the trackwheel. 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 2. Click Options. 12. Click a contact, appointment, image, or audio file. 3.
Page 33 6: MMS messages • Forward • Reply To All • Delete Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.
Page 34 User Guide...
Page 35: Search
(PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in a messages list, click the trackwheel.
Page 36 Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 126.) search from the message list for a specific email account.
Page 37: Attachments
Examples of embedded content include tables, If your device is integrated with an account that uses images, footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In a messages list, a paper clip icon appears beside messages with attachments.
Page 38 User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
Page 39 To zoom into an image, press 3. To continue zooming You can only navigate presentation attachments if into an image, hold the Shift key and roll the your BlackBerry® device is integrated with an account trackwheel. that uses BlackBerry Enterprise Server™ version 4.1 or later.
Page 40 User Guide...
Page 41: Synchronizing Data
If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
Page 42 You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network.
Page 43: Backing Up And Restoring Device Data
(PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
Page 44 User Guide...
Page 45: Typing
Typing • To choose a selection from the list and continue Type text typing the same word, press the Enter key or click Cut or copy text the trackwheel. Paste text • To choose a selection from the list and begin About AutoText typing a new word, press the Space key.
Page 46 User Guide Manage AutoText entries Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText In the device options, click AutoText. Click an changes hte to the. AutoText entry. Click one of the following menu items: You can create AutoText entries for your common •...
Page 47 11: Typing Related topic To insert the at sign (@) and periods in an Email field, press the Space key. About the custom word list (See page 46.) To turn on NUM lock, press the Shift key + the Alt key. To turn off NUM lock, press the Alt key.
Page 48 To set your How do I undo an AutoText change? BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language. If you type text and the AutoText feature Click Options.
Page 49: Browser
Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
Page 50 User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press the Navigate images (See page 50.) Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.
Page 51 12: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
Page 52 To close the browser, hold the Escape button. additional authentication and security when you browse web pages using the BlackBerry Browser. Related topic How do I set BlackBerry Browser security options? (See page 135.) About WTLS Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services.
Page 53: Downloading
Manage ring tones (See page 77.) To view a list of programs that are currently loaded on About profiles (See page 77.) your BlackBerry® device, in the device options, click Legal notice (See page 147.) Advanced Options. Click Applications. To view details for a third-party program, on the Applications screen, click the program.
Page 54 You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You Why can’t I load new programs onto my device? can also set which hosts provide this information to Why did a new program appear on my device? you.
Page 55 13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
Page 56 User Guide...
Page 57: Contacts
Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
Page 58 IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a Note: task on your BlackBerry® device, but only one When you delete members from a group or delete a category synchronizes with the task in your desktop group, the contacts remain in the address book.
Page 59 Sort contacts, tasks, or memos by Server™ version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for In the address book, task list, or memos list, click the IBM® Lotus® Domino®, or BlackBerry Enterprise trackwheel.
Page 60 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.
Page 61: Calendar
5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments If your appointment recurs, perform the following for the selected time period.
Page 62 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 62.)
Page 63 15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments •...
Page 64 User Guide...
Page 65: Tasks
Tasks Create tasks In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
Page 66 User Guide...
Page 67: Memos
Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
Page 68 User Guide...
Page 69: Alarm
Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
Page 70 User Guide...
Page 71: Calculator
Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To display the result of your calculation, press the Enter key. Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key.
Page 72 User Guide...
Page 73: Bluetooth
Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
Page 74 Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries. prompting. •...
Page 75: Date And Time
Date/Time Source field to BlackBerry. If you have set the Date/Time Source field to Network Set the date and time or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time. In the device options, click Date/Time.
Page 76 User Guide...
Page 77: Profiles
Manage notification profiles a profile that specifies which sounds to use, whether Click a profile. Click one of the following menu items: to notify you when the BlackBerry® device is in or out • Edit of the holster, and what volume level to use. You can use different sounds for each type of item.
Page 78 In the profiles list, click a profile exception. Perform one of the following actions: The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this • To edit a profile exception, click Edit.
Page 79 Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not To silence your BlackBerry® device, in the profiles list, determined by the number of beeps that you set in select the Quiet profile.
Page 80 Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
Page 81: Screen Display
To turn on the screen, roll the trackwheel or press a Set the Home screen background image key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery Download background images power.
Page 82 Depending on your service provider, you might be able Your service provider might have supplied a link to a to set a theme on your BlackBerry® device that preferred vendor of background images. In the changes how items such as programs, indicators, pictures list, click the trackwheel.
Page 83 23: Screen display Organize the Home screen Organize the programs list Depending on your theme, you might be able to If your theme uses a programs list, you can move or change how items appear on the Home screen. hide programs in the list. If your theme displays some programs as icons on the In the programs list, click Organize Applications.
Page 84 User Guide...
Page 85: Language
Why do some characters not appear correctly on my device? About the input language If your BlackBerry® device is integrated with the You can set an input language to use when you type. BlackBerry Enterprise Server™ and the BlackBerry This setting is different from the display language.
Page 86 User Guide...
Page 87: Power And Battery
7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 87.) Home screen and selecting Turn Off, your device...
Page 88 User Guide Reset the device Remove and reinsert the battery.
Page 89: Network Coverage
Network coverage Connect to the wireless network Your BlackBerry® device attempts to connect to a preferred network based on the order in which the Add networks to the preferred network list networks appear in your preferred network list. If no...
Page 90 Related topic traveling? About the preferred network list (See page 89.) In most cases, your BlackBerry® device automatically roams to an appropriate network. Scan for networks to add to the If you have a preferred network list, your device scans preferred network list first for networks in the list.
Page 91: Sim Card
SIM card. The SIM If you attempt to copy a SIM card contact with a card phone book is different from the BlackBerry® phone number that matches that of a contact that is device address book. If you use a different SIM card in...
Page 92 If you change SIM cards, any SMS messages that are saved on the new SIM card are imported to your BlackBerry® device, and then they are removed from the SIM card. Set SIM card security In the device options, click Advanced Options.
Page 93: Security
Type passwords Set a device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before Lock and unlock the device you can continue. The next time that you type your Lock and unlock the keyboard password, and on subsequent password attempts, the characters that you type are displayed.
Page 94 About the device password (See page 93.) Lock and unlock the keyboard Turn off the device password (See page 94.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password To unlock the keyboard, double-click the trackwheel.
Page 95 94.) Store passwords About encryption keys In the password keeper, click the trackwheel. Encryption keys are used if your BlackBerry® device is integrated with an account that uses the BlackBerry 2. Click New. Enterprise Server™ or BlackBerry Desktop Redirector. 3. Type password information.
Page 96 The security self tests program is designed to verify Manage passwords that security software is implemented properly on your BlackBerry® device. The tests should run In the password keeper, click a password. Click one of automatically when your device restarts.
Page 97 How do I restore my device after clearing it? (See page 143.) Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
Page 98 User Guide...
Page 99: Third-Party Program Control
Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
Page 100 Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 99.)
Page 101 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Key Store field.
Page 102 User Guide...
Page 103: Brickbreaker
BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
Page 104 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.
Page 105: Service Books
Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
Page 106 User Guide...
Page 107: Frequently Asked Questions
Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing —...
Page 108 User Guide...
Page 109: General - Frequently Asked Questions
BlackBerry® device. Also, your When your BlackBerry® device is not used for a period device might not have been provisioned for certain of time, the screen turns off to conserve battery power.
Page 110 User Guide Why did my settings change? Depending on your theme, items that you have set, such as hidden icons, font options and the Home screen background image might change if you select a new theme.
Page 111: Phone - Frequently Asked Questions
How do I stop my device from answering or ending The BlackBerry® device is designed to enable you to calls automatically? make emergency calls when your device or keyboard Can I change how my phone number appears in the is locked.
Page 112 Can I block calls? you must insert the TTY device connector into your BlackBerry® device headset jack. If you use an RJ-11 Yes, if your service provider plan includes call barring connector, you must use an adapter to connect the and your SIM card is provisioned for the service.
Page 113 How do I stop my device from answering or ending calls automatically? If you use a holster with your BlackBerry® device, you can set how calls are handled when you insert or remove your device from the holster. To stop your device from answering calls automatically when you remove it from the holster, in the phone options, click General Options.
Page 114 User Guide...
Page 115: Email And Pin Messages - Frequently Asked Questions
Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the How do I change how long messages and phone call logs remain in a messages list? To screen? Why can’t I send messages? How do I restrict the types of email messages that are sent to my device? Why can’t I receive messages?
Page 116 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
Page 117 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
Page 118 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
Page 119 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
Page 120 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.
Page 121: Sms Messages - Frequently Asked Questions
Yes. In the messages options, click General Options. Verify that you are in a wireless coverage area and Set the Hide Sent Messages field to Yes. that your BlackBerry® device is connected to the wireless network. See the printed documentation that Notes:...
Page 122 User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options...
Page 123: Mms Messages - Frequently Asked Questions
Can I view the size of my MMS the Multimedia Reception field. messages before I send them? To set when your BlackBerry device receives MMS messages, set the Automatic Retrieval field. Yes. In the open message, click the trackwheel. Click...
Page 124 User Guide...
Page 125: Attachments - Frequently Asked Questions
Why do some characters not appear correctly on my integrated with an account that uses BlackBerry device? Enterprise Server version 4.0 or later or the BlackBerry Internet Service. Can I view file attachments on my Contact your system administrator or service provider for more information.
Page 126 Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
Page 127 38: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
Page 128 User Guide...
Page 129: Synchronization - Frequently Asked Questions
Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
Page 130 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software.
Page 131 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
Page 132 User Guide...
Page 133: Browser - Frequently Asked Questions
Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
Page 134 If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
Page 135 To apply TLS to the connection between the available. If your theme uses a programs list, shortcuts BlackBerry Enterprise Server and a web server, set the can be used in the programs list, even if the Dial From TLS Default field to Proxy. Set the Allow HTTPS Home Screen field is set to Yes.
Page 136 User Guide...
Page 137: Contacts - Frequently Asked Questions
What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Why does the Add Custom Phone Tune option not Desktop Software to synchronize with these custom appear? fields in your desktop email program.
Page 138 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.
Page 139: Calendar - Frequently Asked Questions
Calendar — frequently asked questions How do I expand the number of hours Can I synchronize PIM items over the wireless network? that are shown in the calendar? Are there any restrictions for using the calendar with In the calendar options, set the Start Of Day and End Lotus Notes? Of Day fields.
Page 140 How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.
Page 141: Bluetooth - Frequently Asked Questions
Bluetooth — frequently asked questions How do I connect my BlackBerry device with another See the BlackBerry Desktop Software Online Help for Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
Page 142 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
Page 143: Security - Frequently Asked Questions
Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server that are generated in the password keeper? version 4.0 or later, you can regenerate encryption...
Page 144 User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...
Page 145: Shortcuts
Shortcuts Home screen shortcuts To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Options and fields shortcuts Application. Navigating screens shortcuts To show a hidden icon on the Home screen, hold the Typing shortcuts Alt key and click the trackwheel.
Page 146 User Guide To change an option field, hold the Alt key. Click a To copy the selected text, press the Alt key and click value. the trackwheel. To move to an item in a list or menu, type the first To paste the selected text, press the Shift key and letter of the item.
Page 147: Legal Notice
Legal notice © 2006 Research In Motion Limited. All rights The BlackBerry handheld and/or associated software reserved. The BlackBerry and RIM families of related are protected by copyright, international treaties, and marks, images and symbols are the exclusive various patents, including one or more of the following U.S.
Page 148 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Page 149: Index
Index address book attachments about, 37, 39 adding, 20 opening, 39 addresses about, Convenience key , 82 image, 50 accepting link, 50 meeting invitations, 63 web page, 50 service books, 105 alarm accessibility, default volume , 17 frequently asked questions, 69 activation, enterprise notification, 69 adding...
Page 150 73 about, 54 radio icon, 141 notification options, 54 removing paired devices, 74 turning on, 54 setting BlackBerry device name, 74 trusted device, 74, 142 book icon, See service books bookmarks cache, browser , 52 adding folders, 52...
Page 151 about, 61 call waiting changing default reminder length, 62 requirements for using, 112 changing first day of week, 139 setting, 15 changing views, 61 calls default view, 61 alternating between, 13 dismissing all reminders, 140 answering, 12 expanding hours shown, 139 default volume, 17 frequently asked questions, 139 dialing using letters, 13...
Page 152 User Guide calendar views, 61 editing, 57 call blocking password, 14 frequently asked questions, 137 contacts in profile exceptions, 78 managing remote search results, 59 custom fields, 137 number of, 138 default calendar reminders, 62 searching in remote address book, 59 device password, 94 SIM card, 91 email message recipients, 20...
Page 153 tasks, 65 remote address book search results, 59 See also adding saved searches, 35 cursor speed, setting service books, 105 , 47 custom fields SIM card phone book contacts, 91 , 137 custom notification, See profile exceptions; custom SMS messages, 28 phone tunes speed dial numbers, 14 custom phone tunes...
Page 154 User Guide display resending automatically, 20 language, 85 restricting, 118 options, 81 saving, 20 phone number, 113 saving draft, 20 distribution lists, See mailing lists saving sent, 21 downloading sending, 19 frequently asked questions, 54 setting importance, 20 images, 82 stop from sending, 116 previewing ring tones, 55 viewing filed, 21...
Page 155 showing tracked changes, 127 call notes, 14 skipped content, 127 calls, 15 supported file formats, 37 email messages, 20 viewing in the browser, 51 MMS messages, 32 viewing information about, 38 PIN messages, 25 viewing spreadsheet cells, 126 SMS messages, 28 See also attachments;...
Page 156 User Guide holding calls low battery indication, 109 , 12 home page, viewing links , 50 address, 50 copying addresses, 50 creating, 117 ignoring calls , 12 creating for PIN, 117 images selecting, 49, 134 address, 50 sending from browser, 50 copying addresses, 50 using, 117 deleting, 51...
Page 157 memos notification, 32, 123 applying categories, 59 opening, 31 clearing all categories, 138 options, 123 creating categories, 58 presentations, 123 deleting, 67 replying, 32 deleting categories, 59 retrieving, 31 editing, 67 saving, 32 number of, 138 sending, 31 sorting by category, 59 sending from browser, 32 synchronizing, 41 vCalendar attachments, 32...
Page 158 User Guide finding phone, 11 See also device password finding PIN, 25 pasting text , 45 finding SMS, 27 pause about, 59 adding, 59, 112 personal folders, reconciling with , 130 opening personal identification number, See PIN address book attachments, 39 phone appointments, 62 alternate between calls, 13...
Page 159 resending, 20 frequently asked questions, 54 resending automatically, 20 loading, 54 saving, 25 switching between, 145 sending, 25 third-party and data transmissions, 99 setting as high priority, 118 viewing details, 53 viewing longer subject line, 118 viewing list, 53 See also messages See also third-party programs PIN, finding protecting, device content...
Page 160 User Guide wireless PIM synchronization, 129 scrolling resending horizontally in attachments, 39 email messages, 20 in opposite direction, 146 pending email messages, 20 through calendar views, 139 search criteria, setting pending PIN messages, 20 , 35 PIN messages, 20 searches SMS messages, 28 deleting saved, 35 resetting...
Page 161 home screen background, 81 third-party programs accessing personal information, importance level of messages, 20 language, 85 third-party programs transmitting data, 99 out-of-office reply from device, 22 TLS, 52 owner information, 97 turning off device password, 94 profiles, 77 verifying software, 96 search criteria, 35 WTLS, 52 SIM card security, 92...
Page 162 User Guide editing contacts, 91 deleting, 14 types of entries, 91 editing, 14 See also address book; contacts moving contact, 14 size, database using, 12 , 109 skipped content viewing list, 14 , 127 smart dialing spreadsheet attachments, viewing cell contents , 126 about, 15 subject...
Page 163 cutting or copying, 45 content compression, 95 pasting, 45 content protection, 95 shortcuts for editing, 146 device automatically, 87 text messages, See SMS messages device password, 93 text telephone, See TTY device screen, 81 theme filters, 23 about, 82 fixed dialing, 17 deleting, 82 profile exceptions, 78 downloading, 82...
Page 164 User Guide mailing lists, 57 select mode, 49, 134 memos, 67 sending addresses, 51 MMS messages, 31 setting notification for, 77 next and previous web pages, 50 showing placeholders, 50 password keeper passwords, 96 submitting forms, 134 presentations, 38 view mode, 49, 134 program details, 53 viewing files from, 51 saved searches, 35...

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