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Troubleshooting ENGLISH Troubleshooting procedure Error messages and solution approaches...
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Troubleshooting work in which the charging station has to be opened may only be performed by a qualified electrician. Operating and installation manual Notes on performing the individual steps and on safety, e.g. warning notices are not described here, but can only be found in the operating and installation manual for the respective charging station.
AMTRON®, the system time is automatically synchro- nized. Read out the fault code via the service • Option 2: Set the system interface or the MENNEKES Charge time manually in the service interface. Correct the error with the aid of the solution approaches...
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Error messages and solution approaches The error messages are displayed in the service interface (“Production settings”> “HCC3 error code”) or in the MENNEKES Charge APP (“Configure Wallbox”> “Wallbox information”> “Current error code”). f Acknowledge the fault. Press the multi-function button for this purpose.
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15: Invalid device The system time must be synchronized. f Synchronize system time. time Automatic via the MENNEKES Charge APP. Manual via the service interface. 16: Home The Home Manager and the charging station f Check the configuration of the charging station Manager connec- are not in the same network.
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Error message Cause(s) Solution approaches f Check cables / plug connectors. 52: Defect cable The charging cable is defec- tive. CP signal f Measure the CP signal between the CP and PE contacts (12 V CP signal invalid (D, E, signal level outside the DC with status A).
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