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Thank you for purchasing the Smart Fitness Scale by Etekcity. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new smart scale!
15.0+ or ® Systems Android™ 8.0+ Battery Operating ambient Operating temperature: 0–45°C, Requirements Storage and transportation ambient temperature: -10–50°C, altitude not higher than 2000m (air pressure not less than 80kPa) Questions or Concerns? Mon–Fri, 9:00 am–5:00 pm PST/PDT support@etekcity.com • 1-855-686-3835...
READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. • The glass platform is slippery M E D ICAL when wet. Always make sure the platform and your feet WARNING: This scale uses a are dry before stepping on for harmless electrical current to measurement.
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• This scale is not to be used by BAT TE RY WAR N I N G: persons (including children) with • Disposal of a battery into fire or a reduced physical, sensory or mental capabilities, or lack of hot oven, or mechanically experience and knowledge, unless crushing they have been given supervision...
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Getting to Know Your Smart Scale A. Weighing Platform D. USB-C Charging Port B. Non-Conductive Areas E. Reset Button C. LCD Display F. Anti-Skid Padding...
Display Diagram A. Bluetooth F. Measurement Unit Indicator ® B. Biometric G. Secret Mode Indicator C. Battery Indicator H. Zero-Current Mode Indicator D. Increase/Decrease Indicators Display Lock Indicator E. Measurement Display Messages The scale is clearing (calibrating). The battery is low and the scale needs to be charged. The scale is overloaded.
Using the Smart Scale Weighing Without the VeSync App Note: • Fully charge before first use. 1. Place the scale on a hard, flat surface (not a carpet or mat). • Turning on Zero-Current Mode in the VeSync app will turn off the scale’s 2.
Weighing With the VeSync App 3. Follow the in-app instructions to set VESYN C APP S E TU P up your smart scale. Note: Note: Your phone must have • The VeSync app is continually being Location turned on while your improved and may change over time.
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Weighing With the VeSync App (cont.) SWITCH I N G U N ITS WE I G H I N G M O D ES 1. Tap on the scale and open the • Secret Mode: Uses the Increase/ VeSync app (see VeSync App Setup, Decrease Indicators to show your...
Maintenance CLE AR I N G TH E S MART CLE AN I N G TH E S MART SCALE SCALE • Use a slightly damp cloth to clean If the scale has been moved or flipped upside down, it must be cleared to the surface of the scale, followed by ensure accurate results.
Troubleshooting The scale doesn’t turn on. • The scale may need to be charged. Plug in the scale and charge for 3 hours. Information flashes on the display and then disappears. • The scale’s battery is low and may need to be charged. Plug in the scale and charge for 3 hours.
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Troubleshooting (cont.) My scale will only measure my weight, not other biometrics. • If you’re wearing shoes or socks, the scale cannot measure biometrics such as body fat. Step on the scale with bare feet. • Make sure the scale is connected to the VeSync app (see VeSync App Setup, page 9).
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Attributions Fitbit is a registered trademark(s) of Fitbit, Inc. and/or its affiliates in the United States and other countries. Apple App Store and Apple Health are trademarks of Apple Inc. Google, Android, and Google Play are trademarks of Google LLC. Wi-Fi is a registered trademark of Wi-Fi Alliance ®...
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FCC SDOC Supplier’s Declaration Of Conformity Etekcity Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B. The declaration of conformity may be consulted in the support section of our website, accessible from www.etekcity.com...
During the Limited Warranty Period and subject to • Damages or defects caused by service or repair of this limited Warranty Policy, Etekcity will, in its sole the product performed by an unauthorized service and exclusive discretion, either (i) refund the purchase provider or by anyone other than Etekcity.
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AND REMEDIES APPLY TO THE MAXIMUM EXTENT LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF PERMITTED BY LAW. ALL OTHER WARRANTIES. NO EMPLOYEE OF ETEKCITY CORPORATION OR ANY OTHER PARTY IS AUTHORIZED ALTHOUGH THIS LIMITED WARRANTY GIVES YOU TO MAKE ANY WARRANTY IN ADDITION TO THE...
Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1775 Flight Way, Suite 150 Tustin, CA 92782 Email: support@etekcity.com Toll-Free: 1-855-686-3835 S U PPO RT H O U RS Mon–Fri, 9:00 am–5:00 pm PST/PDT...
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