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Thank you for purchasing the Smart Fitness Scale by Etekcity. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new scale!
Table of Contents Package Contents Specifications Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Troubleshooting Attributions FCC Statement IC Statement Warranty Information Customer Support...
Package Contents 1 x Smart Fitness Scale 3 x 1.5V AAA Batteries (Pre-Installed) 1 x Quick Start Guide Specifications Weight Capacity 400 lb / 180 kg / 28 st ≤ 10 kg 0.05 lb / 0.02 kg Increments ≤ 180 kg 0.1 lb / 0.05 kg Weight Units lb / kg / st...
READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional.
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and fractures more safely than ordinary glass, it may shatter unexpectedly after developing a slight crack. If you see a crack, contact Customer Support (see page 28). The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
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Batteries • Do not mix new and old batteries. • If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale. Slide Slide 1.5V - AAA 1.5v - AAA 1.5V - AAA 1.5v - AAA 1.5V - AAA...
Before First Use Open the battery compartment on the underside of the scale. Remove the included AAA batteries. Remove the plastic insulator strip from the battery compartment. Replace the batteries. Follow the guidelines in the battery compartment to match the –...
VeSync App Setup Note: Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the in-app instructions. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store or Google Play Store.
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Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user profile. Note: •...
Using the Smart Scale Note: • Turning on Zero-Current Mode in the VeSync app will turn off the scale’s electrical current and will only provide measurements for weight and BMI. This mode can be helpful for users who are pregnant or who have implanted medical devices, such as pacemakers.
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Switching Units To change the unit of measurement (kg, lb, or st), lightly tap on the scale and open the VeSync app. Select the scale(you should see “Connected” in the app), then tap the Settings icon ( You can adjust the units on this page. [Figure 1.1] The default unit is pounds (lb).
Maintenance Clearing the Smart Scale If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results. Place the scale on a hard, flat surface. Step on the scale until digits appear on the display, then step off.
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Cleaning the Smart Scale • Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture. • Do not use chemical or abrasive cleaning agents to clean the scale.
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Common Display Codes No Bluetooth Bluetooth Connection Connection Overload Clearing Change Battery Turning On...
Troubleshooting The scale doesn’t turn on. • Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment. Information flashes on the display and then disappears. • The batteries are low and may need to be replaced. The smart scale can’t be added to the VeSync app.
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• Open the Vesync App, and click “ Add Device ” or “ + ” on the top right corner of the home page. Choose “Health” to select your device model, and then follow the APP guides. Note: Make sure to choose the right device model (you can find it on the back of the scale), or it will lead to a connection failure.
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My app is showing “Disconnected”. Kindly note that when the scale display turns off, the scale will disconnect to the Bluetooth since the scale is entering the sleep mode for power- ® saving. It will reconnect when the scale is lit up and the app is opened. 1.
Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY Etekcity Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B. The declaration of conformity may be consulted in the support section of our website, accessible from www.etekcity.com.
During the Limited Warranty Period and subject to this limited Warranty Policy, Etekcity will, in its sole and exclusive discretion, either (i) refund the purchase price if the purchase was made directly from the online Etekcity store, (ii) repair any defects in material or workmanship, (iii) replace the product with another product of equal or greater value, or (iv) provide store credit in the amount of the purchase price.
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You can protect yourself and your products by making sure you only purchase from Etekcity or its authorized dealers.
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NONCONFORMITY OF THE PRODUCT COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT. THIS LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES. NO EMPLOYEE OF ETEKCITY CORPORATION OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY IN ADDITION TO THE LIMITED WARRANTY IN THIS LIMITED PRODUCT WARRANTY STATEMENT.
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PURCHASE PRICE PAID BY THE PURCHASER FOR SUCH PRODUCTS, OR (b) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF ETEKCITY CORPORATION OR ONE OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. AND REGARDLESS OF WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE.
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UNDERSTAND YOUR RIGHTS FULLY. CHANGES TO THIS POLICY We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive. This warranty is made by: Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806...
Android and Google Play are trademarks of Google LLC. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any ® use of such marks by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners.
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