Whirlpool JennAir WCG52424AS Technical Manual
60 cm built-in convection oven
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Also See for JennAir WCG52424AS:
- Installation instructions manual (16 pages) ,
- Use & care manual (20 pages) ,
- User manual
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Summary of Contents for Whirlpool JennAir WCG52424AS
- Page 1 Mul�media Enhanced TECHNICAL MANUAL JennAir® 60 cm Built-In Convection Oven W11482045...
- Page 2 • Successfully perform necessary repairs. • Successfully return the oven to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals. ©2021 Whirlpool Corporation. Benton Harbor, MI 49022...
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Page 3: Table Of Contents
TABLE OF CONTENTS JennAir® 60 cm Built-In Convection Oven SECTION 1: GENERAL INFORMATION ................. 1-1 SAFETY ..............................1-2 PRODUCT SPECIFICATIONS ......................... 1-3 PRODUCT FEATURES ........................... 1-5 MODEL NUMBER NOMENCLATURE ....................1-5 MODEL NUMBER AND SERIAL NUMBER LABEL LOCATION ............... 1-6 TECH SHEET LOCATION ........................ - Page 4 Notes iv n JennAir® 60 cm Built-In Convection Oven...
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Page 5: Section 1: General Information
GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “JennAir® 60 cm Built-In Convection Oven.” n Safety n Product Specifications n Product Features • Control Panel n Model Number Nomenclature n Model Number and Serial Number Label Location n Tech Sheet Location JennAir®... -
Page 6: Safety
GENERAL INFORMATION (Cont.) Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. -
Page 7: Product Specifications
GENERAL INFORMATION (Cont.) Product Specifications JennAir® 60 cm Built-In Convection Oven Dimensions Capacity (cu. ft.) Cutout Depth (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth Closed Including Handles (IN, inches) Depth Excluding Doors (IN, inches) Depth With Door Open 90 Degree (IN, inches) Depth (IN, inches) 22.44... - Page 8 GENERAL INFORMATION (Cont.) Product Specifications (Continued) Details Interior Color Black Light Control Oven Light Touch Pad Light Type Halogen Number of Oven Lights Number of Oven Racks Number of Rack Guides Oven Rack 1 Type Standard Oven Rack 2 Type Baking Tray Oven Rack 3 Type Drip Tray...
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Page 9: Product Features
GENERAL INFORMATION (Cont.) Product Features Control Panel The control panel houses the control menu and function controls. The control keypads are very sensitive and require only a light touch to activate. Keypad Feature Instructions Settings Oven Use Functions Enables you to personalize the audible tones and oven operation to suit your needs. Home Home Screen If pressed once, it enables the user to return to the “Cooking Methods”... -
Page 10: Model Number And Serial Number Label Location
GENERAL INFORMATION Model Number and Serial Number Label Location Model Number and Serial Number Label Loca�on Tech Sheet Location Tech Sheet Loca�on 1-6 n JennAir® 60 cm Built-In Convection Oven... -
Page 11: Section 2: Diagnostics And Troubleshooting
DIAGNOSTICS AND TROUBLESHOOTING Section 2: Diagnostics and Troubleshooting This section provides diagnostics and troubleshooting information for the “JennAir® 60 cm Built-In Convection Oven.” n Safety n Diagnostics n Troubleshooting n Fault/Error Display Codes JennAir® 60 cm Built-In Convection Oven n 2-1... -
Page 12: Safety
DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing. -
Page 13: Diagnostics
Status and panels and plug in the oven or reconnect power. Door Switch Open or Closed 3. The display must turn ON. The Whirlpool logo is shown, then the time and date appear. Latch Switch Open or Closed 4. If the UI Configuration was not done, run one per the UI... -
Page 14: Troubleshooting
DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Troubleshooting Failure Location of Failure Suggested Corrective Action Procedure NOTE: Before starting any test, cycle power to the oven (Power Off, wait for 10 seconds, and Power On). 1. Unplug oven or disconnect power. 2. - Page 15 DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Failure Location of Failure Likely Failure Condition Suggested Corrective Action Procedure NOTE: If the temperature is above 1112°F (600°C), the sensor is considered open. If the temperature is below -4°F (-20°C), the sensor is considered short. Be sure the oven is cold in both the cavity and electronic system.
- Page 16 DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Failure Location of Failure Likely Failure Condition Suggested Corrective Action Procedure 1. If the error code appears within 1 minute of powering on the oven, check to see if the door is latched. 2.
- Page 17 DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Failure Location of Failure Likely Failure Condition Suggested Corrective Action Procedure 7. Unplug oven or disconnect power. Replace the current AM with a new one. Reassemble all parts and panels and plug in the oven or reconnect power. If the error code does not appear, follow the “Final Steps”...
- Page 18 DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Failure Location of Failure Likely Failure Condition Suggested Corrective Action Procedure 5. If the error code does appear, unplug oven or disconnect power. Replace the original ADA Oven Appliance Manager - expansion board with the new one.
- Page 19 DIAGNOSTICS AND TROUBLESHOOTING (Cont.) For Service Technician Use Only Failure Location of Failure Likely Failure Condition Suggested Corrective Action Procedure 6. If the error code does appear, do not place the original expansion board back into the oven. 7. Unplug the oven or disconnect power. Replace the current AM with a new one.
- Page 20 DIAGNOSTICS AND TROUBLESHOOTING For Service Technician Use Only Notes 2-10 n JennAir® 60 cm Built-In Convection Oven...
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Page 21: Section 3: Component Testing
COMPONENT TESTING Section 3: Component Testing This section provides the wiring diagram, component testing and component location information for the “JennAir® 60 cm Built-In Convection Oven.” n Safety n Wiring Diagram n Component Testing n Component Location JennAir® 60 cm Built-In Convection Oven n 3-1... -
Page 22: Safety
COMPONENT TESTING (Cont.) For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing. -
Page 23: Wiring Diagram
COMPONENT TESTING (Cont.) For Service Technician Use Only Wiring Diagram Terminal Block (W) J62/P10 T-Probe Oven BABBAGE APPLIANCE MANAGER EMI Filter YL/GR (FL) From Power Cord Thermal Switch P3 UI Triac TR5 Triac TR4 Triac TR1 Triac TR3 J67/ K4/50 K2/20 K3/30 Pin 1... -
Page 24: Component Testing
COMPONENT TESTING (Cont.) For Service Technician Use Only Component Testing To properly check for voltage, complete the following steps: 1. Unplug oven or disconnect power. 2. Connect voltage measurement equipment to check points. 3. Plug in oven or reconnect power and confirm voltage reading. 4. -
Page 25: Component Location
COMPONENT TESTING (Cont.) For Service Technician Use Only Component Location A. Convection Fan Assembly G. Control Panel Assembly B. Heat Element H. ADA Expansion Board C. Light Assembly I. ACU Board D. Bake Element J. Cooling Fan E. Meat Probe Jack K. - Page 26 COMPONENT TESTING For Service Technician Use Only Notes 3-6 n JennAir® 60 cm Built-In Convection Oven...
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Page 27: Section 4: Component Access
COMPONENT ACCESS Section 4: Component Access This section provides service parts access, removal, and replacement instructions for the “JennAir® 60 cm Built-In Convection Oven.” Mul�media n Removal of Console Enhanced n Accessing the Components of Top Side n Accessing the Components of Rear Side n Accessing the Cavity Components Video Available Look for this ICON through out Section 4. -
Page 28: Removal Of Console
COMPONENT ACCESS (Cont.) Removal of Console Accessing the Components of Top Side WARNING 1. Remove the top panel to access the components on the top of the unit. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. -
Page 29: Accessing The Components Of Rear Side
COMPONENT ACCESS Accessing the Components Accessing the Cavity of Rear Side Components 1. Remove the rear panel to access the rear components 1. Remove rear panel to access the temperature probe from the rear side. A. Cavity Temperature Probe B. Broil Element C. - Page 30 COMPONENT ACCESS Notes 4-4 n JennAir® 60 cm Built-In Convection Oven...
- Page 31 PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR JENNAIR PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605...
- Page 32 JennAir® 60 cm Built-In Convection Oven W11482045...
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