9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. Element EV770 User Manual I Page 2 of 23...
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For MOVABLE EQUIPMENT having a total mass exceeding 18kg and for all STATIONARY EQUIPMENT, the material of a FIRE ENCLOSURE, in the thinnest significant wall thickness used, shall be of 5VB CLASS MATERIAL or shall pass the test of Clause A.1 Element EV770 User Manual I Page 3 of 23...
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Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. Element EV770 User Manual I Page 4 of 23...
Revision History Changes to the original user manual are listed below: Changes Date Original Release 22/6/23 Add Accessories 7/12/23 Element EV770 User Manual I Page 5 of 23...
6.1. Cashdrawer I/O Controller ......................21 6.2. Adjusting Screen Brightness ......................21 6.3. Windows 10 Touch with Multiple Displays ................... 21 6.4. Mouse Mode Touch ........................22 6.5. Start Up Options ..........................22 Element EV770 User Manual I Page 6 of 23...
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7. Troubleshooting ........................23 7.1. Basic Troubleshooting ........................23 7.2. Contacting Technical Support ......................23 Element EV770 User Manual I Page 7 of 23...
Panel PC 30500180 Rubber pad for rubber foot holes Panel PC 30600124 VESA screws Panel PC 30600147 Screws for rubber foot holes Panel PC 30600164 Screws to lock box pc on display Element EV770 User Manual I Page 8 of 23...
Non Touch Part no. TTETEV770016 Extra RJ to DB9 Serial USB-C cable for “Panel Mount” USB-C extension cable for “desk Cable Adaptor Part no. TTETEV770015 mount – separate PC” Part no. TTETEV770010 Part no. TTETEV770014 Element EV770 User Manual I Page 9 of 23...
System View 2-1. Front & Side View 2-2. Rear View 2-3. IO Ports View USB-A 3.0 x 6 C/Drawer LAN HDMI USB-C x 2 COM1 COM2 Audio Element EV770 User Manual I Page 10 of 23...
Storage Temperature -20°C ~ 60°C Humidity 20% to 85% RH (non-condensing) Dimension (WxDxH) 379 x 190 x 317mm Weight Mounting VESA 75 x 75 OS Supported Windows 10 IoT Enterprise LTSC 2021 Element EV770 User Manual I Page 11 of 23...
4. Configuration Modes The element EV770 can be configured for the following mounting options (depending on accessories provided) 4-1. Desktop Shipped in desktop mode 4-2. Monitor and Separate Box PC By removing the Box PC from the base of the stand it converts to 2 separate pieces,...
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3. With a small Philips screwdriver, remove the USB-C cable lock bracket 4. Remove USB-C cable 5. Remove 4 screws (2 on each side of box pc) 6. Lift off box pc from stand 7. Attach feet to stand using Element EV770 User Manual I Page 13 of 23...
11. Attach I/O cover to box pc 4-3. Panel PC The panel PC mode has the box pc attached directly to the back of the touch panel assembly, it is without the stand Element EV770 User Manual I Page 14 of 23...
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4. Find the small notch in the middle of the LCD back cover plate and with a small flat blade screwdriver lever it outwards. It is held in place by 2 magnets and some small tabs at the bottom so can be prized out fairly easily Element EV770 User Manual I Page 15 of 23...
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Secure with the 4 screws (2 on each side). 10. Re-attach USB-C cable lock to box pc and secure with the usb cable lock bracket Element EV770 User Manual I Page 16 of 23...
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13. Replace with “Screw to lock box pc on display” screws 14. Fit “rubber foot hole” pads on top of screws 15. Reconnect power and I/O cables to box pc 16. Attach I/O cover to box pc Element EV770 User Manual I Page 17 of 23...
1. Ensure the terminal is shut down and disconnected from power 2. Place the terminal face down on a soft surface (so as not to scratch the screen) 3. With a flat blade screwdriver or knife, gently pries off the element logo from the back of the terminal.
4. Remove the covering panel for the 2 line display and the top 2 VESA hole covers 5. Route the 2 line display cable through the display hole and connect to the internal USB cable Element EV770 User Manual I Page 19 of 23...
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7. Attach the 2 line display to the rear of the terminal using the 2 screws 8. The 2 line display will show up in Windows as a virtual (USB) COM port Element EV770 User Manual I Page 20 of 23...
6.1. Cash Drawer I/O Controller The EV770 has a cash drawer kick port on the back of the box pc. This is controlled via software, either directly via the I/O port, or via the OPOS driver. See “Cash Drawer Application Guide.pdf” for information on integrating it into your POS application.
To use the terminal with the mouse mode touch driver, download and install from http://elementpos.co/downloads 6.5. Start Up Options During the POST screen Press <DEL> to enter bios Press <F11> for boot menu Element EV770 User Manual I Page 22 of 23...
Contact element technical support 7.2. Contacting Technical Support For further help please contact your software supplier or reseller. For hardware support use the element website support page at https://www.elementpos.co/contact-support Element EV770 User Manual I Page 23 of 23...
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