Keyboard Problems; External Keyboard Problems - Dell XPS M1530 Owner's Manual

F Y O U H A V E P R O B L E M S W I T H A N
I
Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on
page 160).
Ensure that the IEEE 1394 device is properly inserted into the connector.

Keyboard Problems

CAUTION:
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 159 as you perform the various checks.
NOTE:
Use the integrated keyboard when running the Dell Diagnostics or the
system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.

External Keyboard problems

NOTE:
When you attach an external keyboard, the integrated keyboard remains
fully functional.
H E C K T H E K E Y B O A R D C A B L E
C
keyboard cable and check it for damage, and then firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
C H E C K T H E E X T E R N A L K E Y B O A R D
1 Shut down the computer, wait 1 minute, and then turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.
3 From the Windows desktop, click Start
Notepad.
4 Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external keyboard.
T O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D
I N T E G R A T E D K E Y B O A R D
1 Shut down the computer.
2 Disconnect the external keyboard.
108
Troubleshooting
IEEE 1394
Before you begin any of the procedures in this section, follow the
Shut down the computer, disconnect the
—
—
—
D E V I C E N O T P R O V I D E D B Y
→ All Programs→ Accessories→
E L L
D —
, C H E C K T H E