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Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Before you start Initial setup Run Calibration (recommended) Laundry guidelines...
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Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 3 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 3 2024/10/23 13:48:17 2024/10/23 13:48:17...
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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Safety information 6. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings; 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
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15. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer. 16. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
Safety information 23. This appliance is intended to be used in household only and it is not intended to be used such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments;...
Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
Safety information Install your appliance on a solid, level floor that can support its weight. • Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance. Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
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Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
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The door glass becomes hot during washing and drying. Therefore, do not touch the door glass. Also, do not allow children to play around the washing machine or touch the door glass. • This may result in burns. Do not insert your hand into the detergent drawer. •...
Safety information Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it.
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Auto dispenser 02 Release lever...
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Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap Fixer (applicable models only) T-cap Accessories (not supplied) • Stacking kit:SKK-ZS* Staking kit is required to stack a dryer on a washing machine. NOTE • Spanner: For removing the shipping bolts and levelling the washing machine. •...
Drain • Improperly connected grounding conductors Samsung recommends a standpipe 60-90 cm may cause electric shock. high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Installation Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces 25 mm do not resist vibration well and may cause the Rear...
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Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
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Installation 1. Locate the shipping bolts (marked with circle in the figure) on the rear side of the washing machine. 2. Using the supplied spanner, loosen all the shipping bolts by turning them anticlockwise. NOTE You must keep the shipping bolts for future use. 3.
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STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord.
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If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
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CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
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Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
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Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine. English 25 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 25 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 25...
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Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
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In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.
Before you start Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Once you select a language, the language selection screen will not reappear. However, you must complete a wash cycle once to stop the tutorial screen from reappearing.
Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
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Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 40. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
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Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
Before you start Detergent drawer guidelines The automatic dispenser models provide a three-compartment dispenser: two compartments for auto- dispensing and another part for manual input. With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A.
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CAUTION • Do not operate the Washing machine without the dispensers in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
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Before you start 1. Gently press the detergent drawer to open. 2. Turn the Auto dispenser cap(A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the Auto dispenser cap (B). After you finish, put the cover back and turn it clockwise to close.
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CAUTION • Do not apply detergent/softener to the drawer without the detergent/softener compartment. If you do, clean the drawer and then reinsert both compartments. • Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. •...
Operations Control panel Tap to turn the Washing machine on or off. 01 Power The display shows current cycle information and estimated time remaining, or 02 Display an information message when a problem occurs. Tap to activate or deactivate the Smart Control function. Tap and hold to enter pairing mode to connect to the SmartThings app.
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Display icon descriptions Home Tap to go to the Home screen. Tap to enter the Settings menu. Settings • For more information on Settings, see page 43. • This icon indicates the door is locked and cannot be opened. Door Lock •...
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Operations This icon appears during a dry-only cycle or a drying process. You can tap this icon to change the cycle settings. Tap the desired button to change the default dry cycle settings. • Dry Time: Tap to change the cycle time. The default setting is Auto. Some cycles do not support a time setting.
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Operating a cycle 1. Tap turn on the washing machine. 2. Select the desired cycle. For more information on More Cycles , see page 40. 3. Change the default cycle options. For the washing process, tap > Select Detergent, Softener, Temp., Rinse, Spin, Quick Drive, Pre Wash, Intensive or Bubble Soak to change the default cycle settings.
Operations Cycle overview Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are Cotton automatically adjusted according to the load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C.
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Cycle Description Max load (kg) • For shirts, blouses that are made of cotton, synthetic Shirts fiber. • Cotton and linen fabric which have been in direct contact with the skin, e.g. underwear. • For optimum hygiene results select a temperature of 60 Hygiene Steam °C or above.
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Operations Cycle Description Max load (kg) • Cleans the drum by removing dirt and bacteria from it. • Cleans the rubber door gasket by removing dirt from the gasket. • Perform once every 40 washes with no detergent or Drum Clean+ bleach applied.
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Settings Using Settings 1. Tap 2. Tap General or Washer. 3. Scroll through the screen to select the desired menu. 4. Change the settings or start the function. NOTE • To return to the Home screen, tap < on the top left corner, or on the top right corner of the screen.
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Options Descriptions Samsung Account You can log in to your Samsung account or create a new Samsung account. Smart control You can connect to the SmartThings app and control your device remotely. You can turn the Wi-Fi on or off. You can also start the Smart Control function.
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Options Descriptions You can set the Sound mode, Sound theme, Volume, and Voice style. • Sound mode: You can set the desired Sound mode from Voice, Tone, and Mute. If you set the Sound mode to Mute, the alert sound will not be turned off for safety purposes.
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Operations Options Descriptions You can check the user guide or start the remote support service. Support • Get remote support for all your needs related to your appliance. You can reset network settings or reset all settings. • Reset network settings: This will reset the Wi-Fi and SmartThings connection settings.
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Washer Options Descriptions You can select the dispenser mode and set the detergent type, concentration, and amount setting. The Laundry Combo automatically dispenses an adequate amount of detergent for the selected cycle. Auto dispenser You can select the Dispenser mode. The default setting is General detergent.
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Operations Options Descriptions You can use this function to clean detergent or softener residue buildup in the pump. Use this function after you empty and clean the dispenser. • You can select from Auto dispenser or Flex auto dispenser. Pour water up to the MAX line in the dispenser, and then tap Start cleaning.
Special features Smart control You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine • Download and open the SmartThings app on your mobile device • Tap to turn on the washing machine. •...
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You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Product Care The Product Care screen offers maintenance tips to keep your Washing machine clean and prolong the product life cycle.You can check the remaining number of cycles until the next Drum clean+ duration, and start the Drum clean+ cycle.
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A). TYPE 1: Gently press the top area of the filter cover (A) to open.
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Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
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Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
Maintenance Detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent drawer once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the washing machine and unplug the power cord before cleaning. •...
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NOTE • Do not use a brush or another cleaning tool on part (A) of the detergent drawer. Rinse them with water only. • Do not disassemble the part (A). 3. Clean the drawer recess using a bottle brush to remove detergent residues and limescale on the drawer recess.
Maintenance Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.
Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
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Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
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Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot add additional •...
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Troubleshooting Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. Leaks water. • Avoid overloading. •...
• Check for foreign substances around the door, then push the door closed working properly and try again. Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. English 63 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 63 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 63...
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• Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 64 DC68-04533C-00_IB_Z-PJT_COMBO-AD_LCD_EN.indd 64...
Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.
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Specifications Ironing Professional care Iron at maximum sole plate Professional dry-cleaning in temperature of 200 °C. perchloroethylene and/or hydrocarbons (heavy benzines) with normal process. Iron at maximum sole plate temperature of 150 °C. Professional dry-cleaning in perchloroethylene and/or hydrocarbons Iron at maximum sole plate temperature (heavy benzines) with gentle process.
Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
Specifications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD12DBLB84** A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 550 mm 630 mm 1075 mm Water pressure 50-800 kPa Net weight...
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