Samsung WD DB Series User Manual
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Samsung WD DB Series User Manual

Samsung WD DB Series User Manual

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Washing Machine
User manual
WD**DB******
Untitled-4 1
2024-05-02
2:27:06

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  • Page 1 Washing Machine User manual WD**DB****** Untitled-4 1 2024-05-02 2:27:06...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial setup...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-4 3 2024-05-02 2:27:06...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 6 Safety information 6. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings; 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 7 15. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer. 16. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.

  • Page 8: Critical Installation Warnings

    Safety information 23. This appliance is intended to be used in household only and it is not intended to be used such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments;...
  • Page 9 Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.

  • Page 10: Installation Cautions

    Safety information Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. • Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight. •...

  • Page 11: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 12 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 13 Do not operate the washing machine when the detergent drawer is removed. • This may result in electric shock or injury due to a water leak. Do not touch the insides of the drum during or just after drying as it is hot. •...

  • Page 14: Critical Cleaning Warnings

    Safety information Make sure that the pockets of all the clothing items to be washed are empty. • Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance. Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

  • Page 15: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For more information on safe disposal and recycling, visit our website www.samsung.com or contact our Helpline numbers on the last page.

  • Page 16: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 17 Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Check valve NOTE • Spanner: For removing the shipping bolts and levelling the washing machine. • Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps depends on the model.

  • Page 18: Installation Requirements

    Installation Installation requirements Electrical supply and grounding Water supply • Use an individual branch circuit specific to the A proper water pressure for this washing machine washing machine. is between 50 kPa and 800 kPa. Water pressure • Do not remove or modify the grounding pin less than 50 kPa may cause the water valve to not of power cord to reduce the risk of electric close completely, or it may take longer to fill the...
  • Page 19 Drain Water temperature Samsung recommends a standpipe 60-90 cm Do not install the washing machine in areas where high. The drain hose must be connected through water may freeze as the washing machine always the hose clip to the standpipe, and the standpipe retains some water in its water valves, pumps, must fully cover the drain hose.

  • Page 20: Step-By-Step Installation

    Installation Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation •...
  • Page 21 STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. •...
  • Page 22 Installation 3. Insert the bolt caps (B) to the holes. STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. English Untitled-4 22 2024-05-02...
  • Page 23 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration.
  • Page 24 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 25 Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2. Use a Phillips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4.
  • Page 26 Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
  • Page 27 Check valve (applicable models only) Before connecting the water hose to a water tap, connect the supplied check valve to the water tap and then connect the water hose. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.
  • Page 28 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
  • Page 29 In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.

  • Page 30: Before You Start

    Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it.

  • Page 31: Laundry Guidelines

    Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
  • Page 32 Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 41. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
  • Page 33 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.

  • Page 34: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A. Dispenser You can only use liquid detergent in this dispenser.
  • Page 35 CAUTION • Do not operate the washing machine without the dispenser in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
  • Page 36 Before you start 1. Pull the detergent drawer to open. 2. Turn the dispenser cap (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the dispenser (B). After you finish, put the cap back and turn it clockwise to close.
  • Page 37 CAUTION • Do not apply detergent or softener to the drawer without the dispensers. If you do, clean the drawer, and then reinsert both dispensers. • Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. •...

  • Page 38: Operations

    Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WD**DB7*****, WD**DG6*****, WD**DG5***** WD**DB8***** Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off.
  • Page 39 The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. 04 Display NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK ...

  • Page 40: Operating A Cycle

    Operations Operating a cycle WD**DB7*****, WD**DG6*****, WD**DG5***** WD**DB8***** 1. Tap to turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information, see page 41. 3. Tap , or to change the default cycle settings. 4.

  • Page 41: Cycle Overview

    Cycle overview Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C.
  • Page 42 Operations Cycle Description Max load (kg) • For shirts, blouses that are made of cotton, synthetic Shirts fiber. • Cotton and linen fabric which have been in direct contact with the skin, such as underwear. • For optimum hygiene results select a temperature of Hygiene Steam 60 °C or above.
  • Page 43 Cycle Description Max load (kg) • A low temperature drying cycle for heat-sensitive Synthetics Dry items. • Cleans the drum by removing dirt and bacteria from • Cleans the rubber door gasket by removing dirt from the gasket. Drum Clean+ •...

  • Page 44: Options/Additional Functions

    Operations Options/Additional functions Using Options/Additional functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap •...
  • Page 45 Intensive For badly soiled laundry. The operation time for each cycle is longer than normal. 1. Select a cycle and change the cycle settings as necessary. 2. Tap 3. Turn the Navigation dial to select Intensive, and then tap 4. Tap and hold Bubble Soak This function helps remove a wide variety of stubborn stains.
  • Page 46 Operations My Cycles Add or remove cycles to create a personal cycle list. 1. Tap 2. Turn the Navigation dial to select My Cycles, and then tap You can only edit a cycle to create a personal cycle when the washing machine is not operating. 3.
  • Page 47 Child Lock To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks all buttons except for 1. Tap 2. Turn the Navigation dial to select Child Lock, and then tap 3. Tap to select On or Off. The Child Lock icon turns on when the function is on.

  • Page 48: Settings/System Functions

    Operations Settings/System functions Using Settings/System functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap 3. Tap to change or run the selected setting. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap Water Hardness Set the water hardness according to your region.
  • Page 49 Dispenser  The dispenser can be set to dispense liquid softener or liquid detergent. You must run the Pump Clean function before you switch between the softener and detergent. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Dispenser  , and then tap 3.
  • Page 50 Operations AI Pattern This function saves frequently used cycles and settings. When you turn the function on, the washing machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency order. 1. Tap and hold for 3 seconds.
  • Page 51 Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap 3. Tap to select On or Off. The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turns on automatically when you turn on the washing machine for the first time.

  • Page 52: Special Features

    Operations Special features Smart Control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2.

  • Page 53: Smartthings

    You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.

  • Page 54: Open Source Announcement

    (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...

  • Page 55: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.

  • Page 56: Emergency Drain

    Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A). TYPE 1: Gently press the top area of the filter cover (A) to open.

  • Page 57: Cleaning

    Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 58 Maintenance Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
  • Page 59 NOTE • The “Clean drain filter” message appears on the control panel display after every 100 washes. • If the pump filter is clogged, an information code of “Clean drain filter” appears on the screen. CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. •...
  • Page 60 Maintenance 2. Open the dispenser caps and clean inside the dispensers with water. Wipe the water and close the caps when you finish cleaning them. NOTE If the cleaning agent in the dispenser is hardened, open the dispenser, and pour lukewarm water into the dispenser to dissolve the hardened agents.

  • Page 61: Defrosting Your Washing Machine

    4. Insert the detergent drawer back into the washing machine. NOTE • Make sure the drawer recess is completely dry before inserting the detergent drawer. • Cover the covers of both dispensers and re-insert them into the drawer. CAUTION Do not spray water into the detergent drawer recess. It may cause electric shock or fire. Defrosting your washing machine The washing machine may freeze when it drops below 0 °C.

  • Page 62: Troubleshooting

    Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
  • Page 63 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 64 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
  • Page 65 Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. Leaks water.

  • Page 66: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. •...
  • Page 67 Action Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
  • Page 68 The Main Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-4 68...

  • Page 69: Specifications

    Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.

  • Page 70: Protecting The Environment

    Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean.

  • Page 71: Specification Sheet

    Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD12DB****** Width 600 mm Dimensions Height 850 mm Depth 600 mm Water pressure 50-800 kPa Net weight 77.0 kg Washing and 12.0 kg spinning...
  • Page 72 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) INDIA www.samsung.com/in/support 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free) This product is RoHS compliant. DC68-04494C-00 Untitled-4 72 2024-05-02 2:27:19...

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