Unexpected Characters; Lockups And Software Problems; The Computer Does Not Start - Dell Vostro 1000 Owner's Manual

O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D
T
I N T E G R A T E D K E Y B O A R D
1 Shut down the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click Start→ All Programs→ Accessories→
Notepad.
5 Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell (see "Contacting
Dell" on page 165).
R U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 111).
If the tests indicate a defective external keyboard, contact Dell (see
"Contacting Dell" on page 165).

Unexpected characters

D I S A B L E T H E N U M E R I C K E Y P A D
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.

Lockups and Software Problems

CAUTION:
safety instructions in the Product Information Guide.

The computer does not start

C H E C K T H E A C A D A P T E R
the computer and to the electrical outlet.
The AC adapter shuts down when there is a fault. The green light turns off
when this happens. To bring it back on, disconnect the AC adapter from the
power source for 10 seconds, and then connect it back on.
130
Troubleshooting
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—
Before you begin any of the procedures in this section, follow the
Ensure that the AC adapter is firmly connected to
—
Run the PC-AT Compatible
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Press <Num Lock> to disable the numeric
C H E C K T H E
,