The Computer Stops Responding; A Program Stops Responding Or Crashes Repeatedly; A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System - Dell Vostro 1000 Owner's Manual

Dell laptop owner's manual
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The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system
shutdown.
T
U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

A program stops responding or crashes repeatedly

E
N D T H E P R O G R A M
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding.
4 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
system
R
U N T H E
P
R O G R A M
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.
If you are unable to get a response by pressing a
C
O M P A T I B I L I T Y
W
If necessary, uninstall and then
®
Windows
I Z A R D
Troubleshooting
®
operating
131

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