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E-mail to NEC's Technical Support Services through a
commercial online service or Internet
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Fax Service to NEC's Technical Support Services
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Internet
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NEC's Technical Support Services.
If you still need help, you continue with the suggestions that
follow.
Getting Help From Your Company
If you are in a company, the best source of help may be
internal. Your company may have designated central
support personnel to whom you can go when you have
problems.
Getting Help From Your NEC Dealer
The NEC dealer from whom you purchased your system is
a good source of help and should be contacted. The dealer is
backed by complete support resources and programs within
NEC.
Getting Help From NEC's Technical Support Center
Help is available to you through the NEC Technical
Support Center. Direct assistance is available 24 hours a
day, 7 days a week. You can call the Support Center, toll
free, at 1-800-632-4525.
Before calling, please have ready your system name, model
number, serial number, and purchase date. Also have ready
as much information as possible about the problem you are
having, including any error messages that occurred.
4-12 If You Have a Problem
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