Coriolis flowmeter profinet over ethernet-apl (314 pages)
Summary of Contents for Endress+Hauser Proline Promass Q 500
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Products Solutions Services BA01534D/06/EN/07.24-00 71674770 2024-11-01 Valid as of version 01.06.zz (Device firmware) Operating Instructions Proline Promass Q 500 Coriolis flowmeter HART...
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• The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser sales organization will supply you with current information and updates to this manual. Endress+Hauser...
About this document Proline Promass Q 500 HART About this document Document function These Operating Instructions contain all the information required in the various life cycle phases of the device: from product identification, incoming acceptance and storage, to installation, connection, operation and commissioning, through to troubleshooting, maintenance and disposal.
Proline Promass Q 500 HART About this document 1.2.4 Tool symbols Symbol Meaning Torx screwdriver Phillips head screwdriver Open-ended wrench 1.2.5 Symbols for certain types of information Symbol Meaning Permitted Procedures, processes or actions that are permitted. Preferred Procedures, processes or actions that are preferred.
• Device Viewer (www.endress.com/deviceviewer): Enter the serial number from the nameplate • Endress+Hauser Operations app: Enter serial number from nameplate or scan matrix code on nameplate. The following documentation may be available depending on the device version ordered: Document type...
Proline Promass Q 500 HART Safety instructions Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Proline Promass Q 500 HART Safety instructions Device-specific IT security The device offers a range of specific functions to support protective measures on the operator' s side. These functions can be configured by the user and guarantee greater in- operation safety if used correctly. The following list provides an overview of the most...
Safety instructions Proline Promass Q 500 HART WLAN passphrase: Operation as WLAN access point A connection between an operating unit (e.g. notebook or tablet) and the device via the WLAN interface (→ 88), which can be ordered as an optional extra, is protected by the network key.
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Proline Promass Q 500 HART Safety instructions The use of relevant industrial standards and guidelines that have been defined by national and international safety committees, such as IEC/ISA62443 or the IEEE, is recommended. This includes organizational security measures such as the assignment of access authorization as well as technical measures such as network segmentation.
Product description Proline Promass Q 500 HART Product description The measuring system consists of a transmitter and a sensor. The transmitter and sensor are mounted in physically separate locations. They are interconnected by connecting cables. Product design Two versions of the transmitter are available.
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Proline Promass Q 500 HART Product description 3.1.2 Proline 500 Signal transmission: analog Order code for "Integrated ISEM electronics", option B "Transmitter" For use in applications required to meet special requirements due to ambient or operating conditions. As the electronics are located in the transmitter, the device is ideal in the event of: •...
• Enter the serial numbers from the nameplates in the Device Viewer (www.endress.com/deviceviewer): all the information about the device is displayed. • Enter the serial numbers from the nameplates into the Endress+Hauser Operations app or scan the DataMatrix code on the nameplate with the Endress+Hauser Operations app: all the information about the device is displayed.
Proline Promass Q 500 HART Incoming acceptance and product identification 4.2.1 Transmitter nameplate Proline 500 – digital Order code: Ser. no.: Ext. ord. cd.: Date: A0029194 3 Example of a transmitter nameplate Name of the transmitter Manufacturer address/certificate holder...
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Incoming acceptance and product identification Proline Promass Q 500 HART Proline 500 3 4 5 Order code: Ser. no.: Ext. ord. cd.: Date: A0029192 4 Example of a transmitter nameplate Manufacturer address/certificate holder Name of the transmitter Order code Serial number (Ser.
Proline Promass Q 500 HART Incoming acceptance and product identification 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: Date: A0029199 5 Example of a sensor nameplate Name of the sensor Manufacturer address/certificate holder Order code Serial number (Ser. no.) Extended order code (Ext.
Incoming acceptance and product identification Proline Promass Q 500 HART 4.2.3 Symbols on the device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Please consult the documentation for the measuring instrument to discover the type of potential danger and measures to avoid it.
Proline Promass Q 500 HART Storage and transport Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
Installation Proline Promass Q 500 HART 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣ The device must always be secured at two lifting lugs at least.
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Proline Promass Q 500 HART Installation Installation in down pipes However, the following installation suggestion allows for installation in an open vertical pipeline. Pipe restrictions or the use of an orifice with a smaller cross-section than the nominal diameter prevent the sensor running empty while measurement is in progress.
Installation Proline Promass Q 500 HART Orientation Recommendation Horizontal orientation, transmitter at bottom Exception: → 7, 24 A0015590 Horizontal orientation, transmitter at → 26 side A0015592 This orientation is recommended to ensure self-draining. Applications with low process temperatures may reduce the ambient temperature. To maintain the minimum ambient temperature for the transmitter, this orientation is recommended.
Proline Promass Q 500 HART Installation 6.1.2 Environmental and process requirements Ambient temperature range Measuring device • –40 to +60 °C (–40 to +140 °F) • Order code for "Test, certificate", option JP: –50 to +60 °C (–58 to +140 °F) •...
Installation Proline Promass Q 500 HART A0034391 8 Thermal insulation with exposed extended neck Low-temperature version: It is generally not necessary to insulate the sensor connection housing. If insulation is provided, the rules that apply are the same as those for thermal insulation.
Proline Promass Q 500 HART Installation Hygienic compatibility When installing in hygienic applications, please refer to the information in the "Certificates and approvals/hygienic compatibility" section → 256 Rupture disk Process-related information: → 246. WARNING Danger from medium escaping! Medium escaping under pressure can cause injury or material damage.
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Installation Proline Promass Q 500 HART Experience shows that zero adjustment is advisable only in special cases: • To achieve maximum measurement accuracy even with low flow rates. • Under extreme process or operating conditions (e.g. very high process temperatures or very high-viscosity fluids).
Proline Promass Q 500 HART Installation Roll angle The technically relevant roll angle is the angle shaded gray = –180 to +180 °. Example (blue): Installation of the device with a roll angle β = +45 ° 0° β = +45°...
Installation Proline Promass Q 500 HART Cover locking: Proline 500 NOTICE Order code "Transmitter housing", option L "Cast, stainless": The covers of the transmitter housing are provided with a borehole to lock the cover. The cover can be locked using screws and a chain or cable provided by the customer on site.
Proline Promass Q 500 HART Installation 6.2.3 Mounting the measuring device WARNING Danger due to improper process sealing! ‣ Ensure that the inside diameters of the gaskets are greater than or equal to that of the process connections and piping.
Proline Promass Q 500 HART Installation 5. Tighten the fixing screws. 6.2.5 Mounting the transmitter housing: Proline 500 CAUTION Ambient temperature too high! Danger of electronics overheating and housing deformation. ‣ Do not exceed the permitted maximum ambient temperature. ‣...
Installation Proline Promass Q 500 HART WARNING Order code for "Transmitter housing", option L "Cast, stainless": cast transmitters are very heavy. They are unstable if they are not mounted on a secure, fixed post. ‣ Only mount the transmitter on a secure, fixed post on a stable surface.
Proline Promass Q 500 HART Installation – – – 3 mm A0030035 1. Depending on the device version: Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Turn the display module to the desired position: max. 8 × 45° in each direction.
Electrical connection Proline Promass Q 500 HART Electrical connection WARNING Live parts! Incorrect work performed on the electrical connections can result in an electric shock. ‣ Set up a disconnecting device (switch or power-circuit breaker) to easily disconnect the device from the supply voltage.
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Proline Promass Q 500 HART Electrical connection Ethernet-APL Shielded twisted-pair cable. Cable type A is recommended. https://www.profibus.com Ethernet-APL White Paper " Current output 0 /4 to 20 mA (excluding HART) Standard installation cable is sufficient. Pulse /frequency /switch output Standard installation cable is sufficient.
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Electrical connection Proline Promass Q 500 HART A0032476 Proline 500 digital transmitter Proline 500 transmitter Sensor Promass Non-hazardous area Hazardous area: Zone 2; Class I, Division 2 Hazardous area: Zone 1; Class I, Division 1 Standard cable to 500 digital transmitter → 38 Transmitter installed in the non-hazardous area or hazardous area: Zone 2;...
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Proline Promass Q 500 HART Electrical connection Cross-section Cable length [max.] 1.00 mm (AWG 17) 240 m (720 ft) 1.50 mm (AWG 15) 300 m (900 ft) Optionally available connecting cable Design 2 × 2 × 0.34 mm (AWG 22) PVC cable with common shield (2 pairs, uninsulated stranded CU wires;...
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Electrical connection Proline Promass Q 500 HART Cross-section Cable length [max.] Termination 2 x 2 x 0.50 mm 50 m (150 ft) 2 x 2 x 0.50 mm (AWG 20) (AWG 20) BN WT YE GN • +, – = 0.5 mm •...
Proline Promass Q 500 HART Electrical connection C: Connecting cable between sensor and transmitter: Proline 500 Design 7 × 0.38 mm PUR cable with individual shielded cores and common copper shield With order code for «Approval; transmitter; sensor», options AA, BS, CS, CZ, GR, GS, MS, NS, UR, US: 7 ×...
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Electrical connection Proline Promass Q 500 HART 4. Transmitter: Connect signal cable and cable for supply voltage. NOTICE Insufficient sealing of the housing! Operational reliability of the measuring device could be compromised. ‣ Use suitable cable glands corresponding to the degree of protection.
Proline Promass Q 500 HART Electrical connection Connecting the measuring instrument: Proline 500 - digital NOTICE An incorrect connection compromises electrical safety! ‣ Only properly trained specialist staff may perform electrical connection work. ‣ Observe applicable federal/national installation codes and regulations.
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Electrical connection Proline Promass Q 500 HART Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": • Option A "Aluminum coated" • Option L "Cast, stainless" 10 (0.4) 3 mm...
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Proline Promass Q 500 HART Electrical connection Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
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Electrical connection Proline Promass Q 500 HART Connecting the sensor connection housing via the connector For the device version with the order code for "Sensor connection housing": Option C "Ultra-compact hygienic, stainless" A0029615 1. Connect the protective ground. 2. Connect the connector.
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Proline Promass Q 500 HART Electrical connection Connecting the connecting cable to the transmitter TX 20 TX 20 10 (0.4) 22 mm 24 mm A0029597 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover.
Electrical connection Proline Promass Q 500 HART 7.3.2 Connecting the signal cable and the supply voltage cable A0028200 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output Terminal connection for connecting cable between sensor and transmitter Terminal connection for signal transmission, input/output;...
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Proline Promass Q 500 HART Electrical connection WARNING Housing degree of protection may be voided due to insufficient sealing of the housing. ‣ Screw in the screw without using any lubricant. NOTICE Excessive tightening torque applied to the fixing screws! Risk of damaging the plastic transmitter.
Electrical connection Proline Promass Q 500 HART Connecting the measuring instrument: Proline 500 NOTICE An incorrect connection compromises electrical safety! ‣ Only properly trained specialist staff may perform electrical connection work. ‣ Observe applicable federal/national installation codes and regulations. ‣...
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Proline Promass Q 500 HART Electrical connection Connecting cable terminal assignment The number of connecting cables depends on the nominal diameter of the device. For devices with nominal diameters DN ≥150 mm (6 in), an additional, second connecting cable is required.
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Electrical connection Proline Promass Q 500 HART Connecting the sensor connection housing via terminals For the device version with the order code for "Housing": • Option A "Aluminum coated" • Option L "Cast, stainless" 10 (0.4) 3 mm 22 mm...
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Proline Promass Q 500 HART Electrical connection Connecting the sensor connection housing via terminals For the device version with the order code for "Housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
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Electrical connection Proline Promass Q 500 HART Attaching the connecting cable to the transmitter 10 (0.4) 3 mm 22 mm 24 mm A0029592 1. Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Push the cable through the cable entry. To ensure tight sealing, do not remove the sealing ring from the cable entry.
Proline Promass Q 500 HART Electrical connection 7.4.2 Connecting the signal cable and the supply voltage cable A0026781 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output or terminal connection for network connection via...
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Electrical connection Proline Promass Q 500 HART 10 (0.4) mm (in) – A0029815 7. Push the cable through the cable entry. To ensure tight sealing, do not remove the sealing ring from the cable entry. 8. Strip the cable and cable ends. In the case of stranded cables, also fit ferrules.
Proline Promass Q 500 HART Electrical connection 3 (0.12) A0029598 19 Engineering unit mm (in) 1. Use a flat-blade screwdriver to press down on the slot between the two terminal holes. 2. Remove the cable end from the terminal.
Electrical connection Proline Promass Q 500 HART Special connection instructions 7.6.1 Connection examples Current output 4 to 20 mA HART 4...20 mA A0029055 20 Connection example for 4 to 20 mA HART current output (active) Automation system with current input (e.g. PLC) Ground cable shield at one end.
Proline Promass Q 500 HART Electrical connection HART input 4...20 mA A0028763 22 Connection example for HART input with a common negative (passive) Automation system with HART output (e.g. PLC) Active barrier for power supply (e.g. RN221N) Ground cable shield at one end. The cable shield must be grounded at both ends to comply with EMC requirements;...
Electrical connection Proline Promass Q 500 HART Status input A0028764 31 Connection example for status input Automation system with status output (e.g. PLC) Power supply Transmitter Ensuring the degree of protection The measuring instrument fulfills all the requirements for the degree of protection IP66/67, Type 4X enclosure.
Proline Promass Q 500 HART Electrical connection Is the terminal assignment correct ? Are dummy plugs inserted in unused cable entries and have transportation plugs been replaced with dummy plugs? Endress+Hauser...
Operation options Proline Promass Q 500 HART Operation options Overview of operation options A0034513 Local operation via display module Computer with web browser or operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370 Field Xpert SMT70 Mobile handheld terminal Automation system (e.g.
Proline Promass Q 500 HART Operation options Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: see the "Description of Device Parameters" document supplied with the device → 261...
Operation options Proline Promass Q 500 HART 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (e.g. operator, maintenance etc.). Each user role contains typical tasks within the device life cycle. For custody transfer, once the device has been put into circulation or sealed, its operation is restricted.
Proline Promass Q 500 HART Operation options Menu/parameter User role and tasks Content/meaning Expert Function- Tasks that require detailed knowledge of Contains all of the device parameters and allows direct access to these by oriented the function of the device: means of an access code.
Operation options Proline Promass Q 500 HART Display area In the display area, each measured value is prefaced by certain symbol types for further description: Measured variable Measurement channel Diagnostic behavior number ↓ ↓ ↓ Example Appears only if a diagnostics event is present for this measured variable.
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Proline Promass Q 500 HART Operation options Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning • Measurement is resumed. • The signal outputs and totalizers are not affected.
Operation options Proline Promass Q 500 HART 8.3.2 Navigation view In the submenu In the wizard /../Operation 0091-1 /../Select medium Access stat.disp Select medium Operator Liquid Locking status Display A0013993-EN A0013995-EN Navigation view Navigation path to current position Status area Display area for navigation Operating elements →...
Proline Promass Q 500 HART Operation options Setup Is displayed: • In the menu next to the "Setup" selection • At the left in the navigation path in the Setup menu Diagnosis Is displayed: • In the menu next to the "Diagnostics" selection •...
Operation options Proline Promass Q 500 HART 8.3.3 Editing view Numeric editor +0.000 Xx – A0034250 33 For entering values in parameters (e.g. limit values) Entry display area Input screen Confirm, delete or reject entry Operating elements Text editor...
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Proline Promass Q 500 HART Operation options Operating key Meaning Enter key • Pressing the key briefly confirms your selection. • Pressing the key for 2 s confirms your entry. Escape key combination (press keys simultaneously) Close the editing view without accepting a change.
Operation options Proline Promass Q 500 HART 8.3.4 Operating elements Operating key Meaning Minus key In menu, submenu Moves the selection bar upwards in a picklist In wizards Goes to previous parameter In the text and numeric editor Move the entry position to the left.
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Proline Promass Q 500 HART Operation options Calling up and closing the context menu The user is in the operational display. 1. Press the and keys for longer than 3 seconds. The context menu opens. XXXXXXXXXX Setup Conf.backup...
Operation options Proline Promass Q 500 HART 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Proline Promass Q 500 HART Operation options The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Operation options Proline Promass Q 500 HART Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols → 72, for a description of the operating elements → 74 8.3.10...
Proline Promass Q 500 HART Operation options 2. Enter the access code. The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
Operation options Proline Promass Q 500 HART 8.4.2 Requirements Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have a RJ45 The operating unit must have a WLAN interface. interface. Connection Standard Ethernet cable Connection via Wireless LAN. Screen Recommended size: ≥12"...
Proline Promass Q 500 HART Operation options Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON For information on enabling the Web server → 85...
Operation options Proline Promass Q 500 HART IP address 192.168.1.XXX; for XXX all numerical sequences except: 0, 212 and 255 → e.g. 192.168.1.213 Subnet mask 255.255.255.0 Default gateway 192.168.1.212 or leave cells empty Via WLAN interface Configuring the Internet protocol of the mobile terminal NOTICE If the WLAN connection is lost during the configuration, settings made may be lost.
Proline Promass Q 500 HART Operation options 2. Enter the IP address of the web server in the address line of the web browser: 192.168.1.212 The login page appears. 2 3 4 Device name: Device tag: Signal Status: Web server language...
Operation options Proline Promass Q 500 HART 8.4.5 User interface A0029418 Function row Local display language Navigation area Header The following information appears in the header: • Device name • Device tag • Device status with status signal → 199 •...
Proline Promass Q 500 HART Operation options Working area Depending on the selected function and the related submenus, various actions can be performed in this area: • Configuring parameters • Reading measured values • Calling up help text • Starting an upload/download 8.4.6...
Operation options Proline Promass Q 500 HART Access to the operating menu via the operating tool The structure of the operating menu in the operating tools is the same as for operation via the local display. 8.5.1 Connecting the operating tool Via HART protocol This communication interface is available in device versions with a HART output.
Proline Promass Q 500 HART Operation options A0028746 37 Options for remote operation via HART protocol (passive) Control system (e.g. PLC) Transmitter power supply unit, e.g. RN221N (with communication resistor) Connection for Commubox FXA195 and Field Communicator 475 Field Communicator 475 Computer with web browser (e.g.
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Operation options Proline Promass Q 500 HART Proline 500 transmitter A0027563 39 Connection via service interface (CDI-RJ45) Computer with web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated web server or with "FieldCare" operating tool, "DeviceCare" with COM DTM "CDI Communication TCP/IP"...
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Proline Promass Q 500 HART Operation options Function WLAN: IEEE 802.11 b/g (2.4 GHz) Encryption WPA2-PSK AES-128 (in accordance with IEEE 802.11i) Configurable WLAN channels 1 to 11 Degree of protection IP67 Available antennas • Internal antenna • External antenna (optional) In the event of poor transmission/reception conditions at the place of installation.
FieldCare Function range FDT-based (Field Device Technology) plant asset management tool from Endress+Hauser. It can configure all smart field units in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
DeviceCare Function range Tool for connecting and configuring Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. Innovation brochure IN01047S Source for device description files →...
Operation options Proline Promass Q 500 HART 8.5.6 Field Communicator 475 Function scope Industrial handheld terminal from Emerson Process Management for remote configuration and measured value display via HART protocol. Source for device description files See information → 93 8.5.7...
Proline Promass Q 500 HART System integration System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.06.zz • On the title page of the manual • On the transmitter nameplate • Firmware version Diagnostics →...
System integration Proline Promass Q 500 HART Measured variables via HART protocol The following measured variables (HART device variables) are assigned to the dynamic variables at the factory: Dynamic variables Measured variables (HART device variables) Primary dynamic variable (PV) Mass flow...
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Proline Promass Q 500 HART System integration Measured variables for PV (primary dynamic variable) • Measured variables which are generally available: • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature •...
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System integration Proline Promass Q 500 HART • Additional measured variables with the Petroleum application package: • GSV flow • GSV flow alternative • NSV flow • NSV flow alternative • S&W volume flow • Reference density alternative • Water cut •...
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Proline Promass Q 500 HART System integration Measured variables for SV, TV, QV (secondary, tertiary and quaternary dynamic variable) • Measured variables which are always available: • Mass flow • Volume flow • Corrected volume flow • Density • Reference density •...
System integration Proline Promass Q 500 HART 9.2.1 Device variables Device variables are permanently assigned. A maximum of eight device variables can be transmitted. Assignment Device variables Mass flow Volume flow Corrected volume flow Density Reference density Temperature Totalizer 1...
Proline Promass Q 500 HART System integration Other settings Burst mode functionality in accordance with HART 7 Specification: Navigation "Expert" menu → Communication → HART output → Burst configuration → Burst configuration 1 to n ‣ Burst configuration 1 to n Burst mode 1 to n →...
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System integration Proline Promass Q 500 HART Parameter Description Selection / User entry Factory setting Burst variable 0 For HART command 9 and 33: select the • Mass flow Volume flow HART device variable or the process variable. • Volume flow • Corrected volume flow •...
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Proline Promass Q 500 HART System integration Parameter Description Selection / User entry Factory setting Burst trigger mode Select the event that triggers burst message • Continuous Continuous • Window • Rising • Falling • On change Burst trigger level Enter the burst trigger value.
Commissioning Proline Promass Q 500 HART Commissioning 10.1 Post-mounting and post-connection check Before commissioning the device: ‣ Make sure that the post-installation and post-connection checks have been performed successfully. • Checklist for "Post-installation" check→ 35 • Checklist for "Post-connection" check→ 62 10.2...
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Proline Promass Q 500 HART Commissioning X X X X X X X 20.50 Main menu Display language English Display/operat. Setup Main menu Display/operat. Setup Diagnostic / ../Setup Medium selection XXXXXXXXX XXXXXXXXX A0032222-EN 41 Navigation to "Setup" menu using the example of the local display The number of submenus and parameters can vary depending on the device version.
Commissioning Proline Promass Q 500 HART ‣ Partially filled pipe detection → 136 ‣ Advanced setup → 137 10.4.1 Defining the tag name To enable fast identification of the measuring point within the system, you can enter a unique designation using the Device tag parameter and thus change the factory setting.
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Proline Promass Q 500 HART Commissioning Corrected volume flow unit → 105 Corrected volume unit → 105 → 105 Density unit Reference density unit → 105 Density 2 unit → 106 Temperature unit → 106 →...
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Commissioning Proline Promass Q 500 HART Parameter Description Selection Factory setting Density 2 unit Select second density unit. Unit choose list Country-specific: • kg/l • lb/ft³ Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Effect • °F The selected unit applies to: •...
Proline Promass Q 500 HART Commissioning 10.4.3 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Medium selection ‣ Medium selection MFT (Multi-Frequency Technology) →...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select gas type In the Medium selection Select measured gas type. • Air Methane CH4 submenu, the Gas option is • Ammonia NH3 selected. • Argon Ar •...
Proline Promass Q 500 HART Commissioning 10.4.4 Displaying the I/O configuration The I/O configuration submenu guides the user systematically through all the parameters in which the configuration of the I/O modules is displayed. Navigation "Setup" menu → I/O configuration ‣...
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Commissioning Proline Promass Q 500 HART Navigation "Setup" menu → Current input ‣ Current input 1 to n Terminal number → 110 Signal mode → 110 → 110 0/4 mA value 20 mA value → 110 Current span →...
Proline Promass Q 500 HART Commissioning 10.4.6 Configuring the status input The Status input submenu guides the user systematically through all the parameters that have to be set for configuring the status input. Navigation "Setup" menu → Status input 1 to n ‣...
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Commissioning Proline Promass Q 500 HART Navigation "Setup" menu → Current output ‣ Current output 1 to n Terminal number → 112 Signal mode → 112 → 113 Process variable current output Current range output → 114 Lower range value output →...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Process variable current output – Select the process variable for • Off Mass flow the current output. • Mass flow • Volume flow • Corrected volume flow •...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description User interface / Factory setting Selection / User entry • Oscillation amplitude 0 • Oscillation damping fluctuation 0 • HBSI • Pressure • Electronics temperature • Sensor index coil asymmetry • Test point 0 •...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Failure behavior current output A process variable is selected Define output behavior in • Min. Max. in the Assign current output alarm condition. • Max.
Commissioning Proline Promass Q 500 HART 10.4.8 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
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Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting interface / User entry Failure mode The Pulse option is selected in Define output behavior in • Actual value No pulses the Operating mode alarm condition. • No pulses parameter (→ 116) and a...
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Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off selected in Operating mode frequency output. • Mass flow parameter (→ 116).
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry • Torsion signal asymmetry • Carrier pipe temperature • Electronics temperature • Sensor index coil asymmetry • Test point 0 • Test point 1 Minimum frequency value The Frequency option is Enter minimum frequency.
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Commissioning Proline Promass Q 500 HART Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode → 122 Terminal number → 122 Signal mode → 122 Switch output function →...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off in the Operating mode output. • On parameter. • Diagnostic behavior • Limit •...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit • The Switch option is Select process variable for limit • Mass flow Volume flow selected in Operating mode function. • Volume flow parameter.
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Assign limit The Limit option is selected in Select process variable for limit • Mass flow Mass flow Relay output function function. • Volume flow parameter.
Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description User interface / Factory setting Selection / User entry Switch-off delay In the Relay output function Define delay for the switch-off 0.0 to 100.0 s 0.0 s parameter, the Limit option is of status output.
Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Description Selection / User interface / Factory setting User entry Signal mode Select the signal mode for the double pulse • Passive Passive output. • Active • Passive NE Master terminal number Shows the terminal numbers used by the •...
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Commissioning Proline Promass Q 500 HART Value 1 display → 132 0% bargraph value 1 → 133 → 133 100% bargraph value 1 Value 2 display → 133 Value 3 display → 133 0% bargraph value 3 →...
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Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting entry • Oscillation damping fluctuation 0 • Oscillation frequency 0 • Frequency fluctuation 0 • Oscillation amplitude 0 • Signal asymmetry • Torsion signal asymmetry • Carrier pipe temperature •...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry Value 7 display A local display is provided. Select the measured value that For the picklist, see None is shown on the local display. Value 1 display parameter (→...
Proline Promass Q 500 HART Commissioning 10.4.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
Commissioning Proline Promass Q 500 HART 10.4.13 Configuring partially filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
Proline Promass Q 500 HART Commissioning 10.5 Advanced settings The Advanced setup submenu with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
Commissioning Proline Promass Q 500 HART Navigation "Setup" menu → Advanced setup → Sensor adjustment ‣ Sensor adjustment Installation direction → 140 Installation angle pitch → 140 → 140 Installation angle roll ‣ Density adjustment ‣ Zero verification →...
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Proline Promass Q 500 HART Commissioning 2. In the Density setpoint 1 parameter, enter the density value and confirm. In the Execute density adjustment parameter the following options are now available: Measure density 1 option Restore original 3. Select the Measure density 1 option and confirm.
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Commissioning Proline Promass Q 500 HART Navigation "Expert" menu → Sensor → Sensor adjustment → Density adjustment ‣ Density adjustment Density adjustment mode → 142 Density setpoint 1 → 142 → 142 Density setpoint 2 Execute density adjustment →...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Density adjustment factor – Shows the calculated Signed floating-point correction factor for the number density. Density adjustment offset – Shows the calculated Signed floating-point correction offset for the number density.
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Commissioning Proline Promass Q 500 HART Status → 144 Additional information → 144 → 144 Recommendation: Root cause → 144 Abort cause → 144 Zero point measured → 144 → 144 Zero point standard deviation...
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Proline Promass Q 500 HART Commissioning Navigation "Setup" menu → Advanced setup → Sensor adjustment → Zero adjustment ‣ Zero adjustment Process conditions → 145 Progress → 145 → 145 Status Root cause → 145 Abort cause →...
Commissioning Proline Promass Q 500 HART Parameter Description Selection / User interface Factory setting Reliability of measured zero point Indicates the reliability of the zero point • Not done – measured. • Good • Uncertain Additional information Indicate whether to display additional •...
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Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection Factory setting Assign process variable – Select process variable for • Off Mass flow totalizer. • Mass flow • Volume flow • Corrected volume flow •...
Commissioning Proline Promass Q 500 HART 10.5.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display Format display →...
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Commissioning Proline Promass Q 500 HART Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry • Oscillation damping fluctuation 0 • Oscillation frequency 0 • Frequency fluctuation 0 • Oscillation amplitude 0 • Signal asymmetry • Torsion signal asymmetry • Carrier pipe temperature •...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Decimal places 3 A measured value is specified Select the number of decimal • x x.xx in the Value 3 display places for the display value. • x.x parameter.
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Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry Decimal places 7 A measured value is specified Select the number of decimal • x x.xx in the Value 7 display places for the display value. • x.x parameter.
Proline Promass Q 500 HART Commissioning 10.5.6 WLAN configuration The WLAN Settings submenu guides the user systematically through all the parameters that have to be set for the WLAN configuration. Navigation "Setup" menu → Advanced setup → WLAN settings ‣...
Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description User entry / Factory setting Selection SSID name • The User-defined option is Enter the user-defined SSID Max. 32-digit EH_device selected in the Assign SSID name (max. 32 characters). character string designation_last 7 name parameter.
Proline Promass Q 500 HART Commissioning Parameter Description User interface / Selection Factory setting Backup state Shows the current status of data saving or • None None restoring. • Backup in progress • Restoring in progress • Delete in progress • Compare in progress •...
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Commissioning Proline Promass Q 500 HART Using the parameter to define the access code Complete this wizard to specify an access code for the Maintenance role. Navigation "Setup" menu → Advanced setup → Administration → Define access code ‣ Define access code Define access code →...
Proline Promass Q 500 HART Commissioning Parameter overview with brief description Parameter Description Selection Factory setting Device reset Reset the device configuration - either • Cancel Cancel entirely or in part - to a defined state. • To delivery settings •...
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Commissioning Proline Promass Q 500 HART Diagnostic event category → 161 Diagnostic event simulation → 161 → 161 Current input 1 to n simulation Value current input 1 to n → 162 Status input 1 to n simulation →...
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Proline Promass Q 500 HART Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Current output 1 to n simulation – Switch the simulation of the • Off current output on and off. • On Current output value In the Current output 1 to n Enter the current value for 3.59 to 22.5 mA...
Commissioning Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry Value current input 1 to n In the Current input 1 to n Enter the current value for 0 to 22.5 mA 0 mA simulation parameter, the On simulation.
Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus You can only obtain a reset code from your local Endress+Hauser service organization. The code must be calculated explicitly for every device. 1. Note down the serial number of the device.
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Commissioning Proline Promass Q 500 HART The parameter values are now read only and cannot be edited any more (exception "Contrast display" parameter): • Via local display • Via HART protocol Proline 500 – digital Enable/disable write protection A0029673 1. Open the housing cover.
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Proline Promass Q 500 HART Commissioning Proline 500 A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection. In the Locking status parameter, the Hardware locked option is displayed →...
The DIP switch for custody transfer mode is activated on the PCB board. Locks the parameters that are relevant for custody transfer and also parameters that are predefined by Endress+Hauser and are not relevant for custody transfer (e.g. on local display or operating tool).
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Proline Promass Q 500 HART Operation Oil corrected volume flow → 176 Oil mass flow → 176 → 177 Water volume flow Water corrected volume flow → 177 Water mass flow → 177 Weighted density average →...
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Operation Proline Promass Q 500 HART Parameter Prerequisite Description User interface Factory setting Temperature – Shows the medium Signed floating-point – temperature currently number measured. Dependency The unit is taken from: Temperature unit parameter (→ 106) Pressure – Displays either a fixed or Signed floating-point –...
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Proline Promass Q 500 HART Operation Parameter Prerequisite Description User interface Factory setting Carrier corrected volume flow With the following conditions: Displays the corrected volume Signed floating-point – • Order code for "Application flow currently measured for number package", option ED the carrier fluid.
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Operation Proline Promass Q 500 HART Parameter Prerequisite Description User interface Factory setting For the following order code: Displays the calibration factor Positive floating- – • "Application package", option which represents the effect of point number EJ "Petroleum" pressure on the fluid. This is •...
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Proline Promass Q 500 HART Operation Parameter Prerequisite Description User interface Factory setting GSV flow For the following order code: Displays the measured total Signed floating-point – • "Application package", option volume flow, corrected to the number EJ "Petroleum" reference temperature and the •...
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Operation Proline Promass Q 500 HART Parameter Prerequisite Description User interface Factory setting Oil CPL For the following order code: Displays the correction factor Positive floating- – • "Application package", option which represents the effect of point number EJ "Petroleum"...
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Proline Promass Q 500 HART Operation Parameter Prerequisite Description User interface Factory setting CTPL alternative For the following order code: Displays the combined Positive floating- • "Application package", option correction factor which point number EJ "Petroleum" represents the effect of •...
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Operation Proline Promass Q 500 HART Parameter Prerequisite Description User interface Factory setting Density 2 For the following order code: Shows the density currently Signed floating-point – • "Application package", option measured in the second number EH "Extended density density unit specified.
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Proline Promass Q 500 HART Operation Parameter Prerequisite Description User interface Factory setting Water volume flow For the following order code: Displays the currently Signed floating-point – • "Application package", option calculated volume flow of the number EJ "Petroleum" water.
Operation Proline Promass Q 500 HART Parameter Prerequisite Description User interface Factory setting Time period signal (TPS) For the following order code: Shows the time period signal Positive floating- – • "Application package", option (TPS) currently calculated. point number EH "Extended density Corresponds to the measured function"...
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Proline Promass Q 500 HART Operation Navigation "Diagnostics" menu → Measured values → Input values ‣ Input values ‣ Current input 1 to n → 179 ‣ Status input 1 to n → 179 Input values of current input The Current input 1 to n submenu contains all the parameters needed to display the current measured values for every current input.
Operation Proline Promass Q 500 HART 11.4.4 Output values The Output values submenu contains all the parameters needed to display the current measured values for every output. Navigation "Diagnostics" menu → Measured values → Output values ‣ Output values ‣...
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Proline Promass Q 500 HART Operation Navigation "Diagnostics" menu → Measured values → Output values → Pulse/frequency/switch output 1 to n ‣ Pulse/frequency/switch output 1 to n → 181 Output frequency Pulse output 1 to n → 181 Switch state →...
Operation Proline Promass Q 500 HART Output values for double pulse output The Double pulse output submenu contains all the parameters needed to display the current measured values for every double pulse output. Navigation "Diagnostics" menu → Measured values → Output values → Double pulse output ‣...
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Proline Promass Q 500 HART Operation Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Control Totalizer 1 to n A process variable is selected Control totalizer value. • Totalize Totalize in the Assign process variable •...
Operation Proline Promass Q 500 HART 11.6.1 Function scope of "Control Totalizer" parameter Options Description Totalize The totalizer is started or continues running. Reset + hold The totaling process is stopped and the totalizer is reset to 0. Preset + hold The totaling process is stopped and the totalizer is set to its defined start value from the Preset value parameter.
Operation Proline Promass Q 500 HART Parameter Prerequisite Description Selection / User Factory setting entry / User interface Data logging status In the Data logging Displays the measured value • Done Done parameter, the Not logging status. • Delay active overwriting option is selected.
Proline Promass Q 500 HART Operation 11.8.2 "Medium index" submenu Navigation "Expert" menu → Application → Medium index ‣ Medium index Inhomogeneous medium index (6368) → 189 Cut off inhomogeneous wet gas (6375) → 189 Cut off inhomogeneous liquid (6374) →...
Diagnostics and troubleshooting Proline Promass Q 500 HART Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Remedial action Local display is dark, but signal output is within The cable of the display module is not plugged in...
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Proline Promass Q 500 HART Diagnostics and troubleshooting For access Fault Possible causes Remedial action Write access to parameters is not possible. Hardware write protection is enabled. Set the write protection switch on the main electronics module to the OFF position →...
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Diagnostics and troubleshooting Proline Promass Q 500 HART Fault Possible causes Remedial action Operation with FieldCare or DeviceCare via Firewall of the PC or network is blocking Depending on the settings of the firewall used service interface CDI-RJ45 (port 8000) is not communication.
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.2 Diagnostic information via light emitting diodes 12.2.1 Transmitter Proline 500 – digital Different LEDs in the transmitter provide information on the device status. A0029689 Supply voltage Device status Not used Communication Service interface (CDI) active 1.
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Diagnostics and troubleshooting Proline Promass Q 500 HART Color Meaning Communication Communication not active. White Communication active. Service interface (CDI) Not connected or no connection established. Yellow Connected and connection established. Flashing yellow Service interface active. Proline 500 Different LEDs in the transmitter provide information on the device status.
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.2.2 Sensor connection housing Proline 500 – digital Various light emitting diodes (LED) on the ISEM electronics unit (intelligent sensor electronics module) in the sensor connection housing provide information about the device status.
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Proline Promass Q 500 HART Diagnostics and troubleshooting Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning • Measurement is resumed. • The signal outputs and totalizers are not affected.
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.4 Diagnostic information in the web browser 12.4.1 Diagnostic options Any faults detected by the measuring device are displayed in the Web browser on the home page once the user has logged on.
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.4.2 Calling up remedy information Remedy information is provided for every diagnostic event to ensure that problems can be rectified quickly. These measures are displayed in red along with the diagnostic event and the related diagnostic information.
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.5 Diagnostic information in FieldCare or DeviceCare 12.5.1 Diagnostic options Any faults detected by the measuring device are displayed on the home page of the operating tool once the connection has been established.
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.5.2 Calling up remedy information Remedy information is provided for every diagnostic event to ensure that problems can be rectified quickly: • On the home page Remedy information is displayed in a separate field below the diagnostics information.
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
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Diagnostics and troubleshooting Proline Promass Q 500 HART Symbol Meaning Maintenance required Maintenance is required. The measured value remains valid. A0013957 Has no effect on the condensed status. A0023076 Endress+Hauser...
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.7 Overview of diagnostic information In the case of some items of diagnostic information, the status signal and the diagnostic behavior can be changed. Change the diagnostic information → 203 Diagnostic...
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Diagnostics and troubleshooting Proline Promass Q 500 HART Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] Module connection 1. Check or replace connection cable Alarm interrupted between sensor electronic module (ISEM) and main electronics 2.
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Proline Promass Q 500 HART Diagnostics and troubleshooting Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] I/O- 1 to n 1. Restart device Alarm communication failed 2. Check if failure recurs 3. Replace module rack inclusive...
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Diagnostics and troubleshooting Proline Promass Q 500 HART Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] CT activation/ Follow the sequence of the custody Warning deactivation failed transfer activation/deactivation: First authorized user login, then set the DIP...
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Proline Promass Q 500 HART Diagnostics and troubleshooting Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] Input signal faulty 1. Check input signal parameterization Alarm 2. Check external device 3. Check process conditions Tubes not oscillating 1.
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
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Proline Promass Q 500 HART Diagnostics and troubleshooting / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN 46 Using the example of the local display To call up the measures to rectify a diagnostic event: • Via local display → 198 •...
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.10 Event logbook 12.10.1 Reading out the event logbook A chronological overview of the event messages that have occurred is provided in the Events list submenu. Navigation path Diagnostics menu → Event logbook submenu → Events list / ../Eventlist...
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.10.3 Overview of information events Unlike a diagnostic event, an information event is displayed in the event logbook only and not in the diagnostic list. Info number Info name I1000 --------(Device ok)
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Diagnostics and troubleshooting Proline Promass Q 500 HART Info number Info name I1515 Upload finished I1517 Custody transfer active I1518 Custody transfer inactive I1554 Safety sequence started I1555 Safety sequence confirmed I1556 Safety mode off I1618 I/O module 2 replaced...
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.11 Resetting the measuring device The entire device configuration or some of the configuration can be reset to a defined state with the Device reset parameter (→ 159). 12.11.1 Function range of "Device reset" parameter...
Diagnostics and troubleshooting Proline Promass Q 500 HART 12.12 Device information The Device information submenu contains all parameters that display different information for device identification. Navigation "Diagnostics" menu → Device information ‣ Device information Device tag → 216 Serial number →...
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Proline Promass Q 500 HART Diagnostics and troubleshooting Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 – The name can be found on the nameplate of the transmitter. Manufacturer Displays the manufacturer.
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: •...
Proline Promass Q 500 HART Diagnostics and troubleshooting 12.14 Device history and compatibility The device model is documented in the order code on the nameplate of the device (e.g. 8F3BXX-XXX..XXXA1-XXXXXX). Device model Release Change compared with earlier model Compatibility with earlier model 09.2019...
13.2 Measuring and test equipment Endress+Hauser offers a variety of measuring and testing equipment, such as Netilion or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services.
• The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
Repair Proline Promass Q 500 HART 14.5 Disposal If required by the Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), the product is marked with the depicted symbol in order to minimize the disposal of WEEE as unsorted municipal waste. Do not dispose of products bearing this marking as unsorted municipal waste.
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Is used to stabilize the temperature of the fluids in the sensor. Water, water vapor and other non-corrosive liquids are permitted for use as fluids. If using oil as a heating medium, please consult with Endress+Hauser. Use the order code with the product root DK8003. ...
Via the Internet: https://portal.endress.com/webapp/applicator Netilion lloT ecosystem: Unlock knowledge With the Netilion IIoT ecosystem,Endress+Hauser allows you to optimize your plant performance, digitize workflows, share knowledge, and enhance collaboration. Drawing upon decades of experience in process automation, Endress+Hauser offers the process industry an IIoT ecosystem designed to effortlessly extract insights from data.
Accessories Proline Promass Q 500 HART 15.4 System components Accessories Description Memograph M graphic The Memograph M graphic data manager provides information on all the relevant data manager measured variables. Measured values are recorded correctly, limit values are monitored and measuring points analyzed. The data are stored in the 256 MB internal memory and also on a SD card or USB stick.
Proline Promass Q 500 HART Technical data Technical data 16.1 Application The measuring device is intended only for the flow measurement of liquids and gases. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Technical data Proline Promass Q 500 HART 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids...
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Proline Promass Q 500 HART Technical data Flow rates above the preset full scale value do not override the electronics unit, with the result that the totalizer values are registered correctly. Input signal External measured values Various pressure and temperature measuring devices can be ordered from Endress +Hauser: see "Accessories"...
Technical data Proline Promass Q 500 HART 16.4 Output Output signal Current output 4 to 20 mA HART Order code "Output; input 1" (20): Option BA: current output 4 to 20 mA HART Signal mode Can be set to: • Active •...
Proline Promass Q 500 HART Technical data Damping Configurable: 0 to 999.9 s Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 •...
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Technical data Proline Promass Q 500 HART Maximum output values 22.5 mA Maximum input voltage DC 30 V Load 0 to 700 Ω Resolution 0.38 µA Damping Configurable: 0 to 999 s Assignable measured • Mass flow variables • Volume flow •...
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Proline Promass Q 500 HART Technical data Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 • Oscillation damping 0 • Signal asymmetry •...
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Technical data Proline Promass Q 500 HART Pulse/pause ratio Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature The range of options increases if the measuring device has one or more application packages.
Proline Promass Q 500 HART Technical data Current output 0/4 to 20 mA 4 to 20 mA Failure mode Choose from: • 4 to 20 mA in accordance with NAMUR recommendation NE 43 • 4 to 20 mA in accordance with US •...
Technical data Proline Promass Q 500 HART Interface/protocol • Via digital communication: HART protocol • Via service interface • CDI-RJ45 service interface • WLAN interface Plain text display With information on cause and remedial measures Web browser Plain text display...
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Proline Promass Q 500 HART Technical data Order code Terminal voltage Frequency range "Power supply" DC 24 V ±20% – Option I AC 100 to 240 V –15…+10% 50/60 Hz Power consumption Transmitter Max. 10 W (active power) switch-on current Max.
Technical data Proline Promass Q 500 HART 16.6 Performance characteristics Reference operating • Error limits based on ISO 11631 conditions • Water • +15 to +45 °C (+59 to +113 °F) • 2 to 6 bar (29 to 87 psi) •...
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Proline Promass Q 500 HART Technical data Zero point stability Zero point stability [mm] [in] [kg/h] [lb/min] 0.36 0.013 0.048 0.162 11.5 0.42 0.59 0.88 1.84 Flow values Flow values as turndown parameters depending on nominal diameter. SI units 1:10...
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Technical data Proline Promass Q 500 HART Pulse/frequency output o.r. = of reading Accuracy Max. ±50 ppm o.r. (over the entire ambient temperature range) Repeatability o.r. = of reading; 1 g/cm = 1 kg/l; T = medium temperature Base repeatability Design fundamentals →...
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Proline Promass Q 500 HART Technical data Density If there is a difference between the density calibration temperature and the process temperature, the measurement error of the sensors is typically ±0.015 kg/m /°C (±0.0075 kg/m /°F) outside of +20 to +60 °C (+68 to +140 °F) Premium density (order code for "Application package", option EI)
The device is suitable for use outdoors and indoors with a relative humidity of 4 to 95 %. Operating height According to EN 61010-1 • ≤ 2 000 m (6 562 ft) • > 2 000 m (6 562 ft) with additional overvoltage protection (e.g. Endress+Hauser HAW Series) Degree of protection Transmitter •...
Technical data Proline Promass Q 500 HART Optional DN 25 to 100: order code for "Sensor options", option CM "IP69 External WLAN antenna IP67 Shock and vibration Vibration sinusoidal, in accordance with IEC 60068-2-6 resistance Sensor: order code for "Meas. tube mat., wetted parts surface", option LA, SD, SE, SF, TH, TT, TU •...
Proline Promass Q 500 HART Technical data Options • Oil- and grease-free version for wetted parts, without declaration Order code for "Service", option HA • Oil- and grease-free version for wetted parts as per IEC/TR 60877-2.0 and BOC 50000810-4, with declaration Order code for "Service", option HB...
Technical data Proline Promass Q 500 HART If the sensor is to be purged with gas (gas detection), it should be equipped with purge connections. Do not open the purge connections unless the containment can be filled immediately with a dry, inert gas. The use of helium at low pressure is recommended for purging.
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Proline Promass Q 500 HART Technical data • The minimum recommended full scale value is approx. 1/20 of the maximum full scale value • In most applications, 20 to 50 % of the maximum full scale value can be considered ideal •...
After putting the device into circulation or after sealing the device, operation is only possible to a limited extent. Detailed ordering information is available from your local Endress+Hauser sales center for national approvals, which are based on the OIML certificates, for applications with liquids other than water or cryogenic liquids.
Proline Promass Q 500 HART Technical data Weight [kg] [mm] Weight in US units Weight [lbs] [in] 1 065 Materials Transmitter housing Housing of Proline 500 – digital transmitter Order code for "Transmitter housing": • Option A "Aluminum coated": aluminum, AlSi10Mg, coated •...
Technical data Proline Promass Q 500 HART 16.12 User interface Languages Can be operated in the following languages: • Via local operation English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Russian, Turkish, Chinese, Japanese, Korean, Vietnamese, Czech, Swedish • Via web browser...
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Proline Promass Q 500 HART Technical data Supported operating tools Different operating tools can be used for local or remote access to the measuring device. Depending on the operating tool used, access is possible with different operating units and via a variety of interfaces.
Technical data Proline Promass Q 500 HART Supported functions Data exchange between the operating unit (such as a notebook, for example,) and measuring instrument: • Upload the configuration from the measuring instrument (XML format, configuration backup) • Save the configuration to the measuring instrument (XML format, restore configuration) •...
The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. UKCA marking The device meets the legal requirements of the applicable UK regulations (Statutory Instruments).
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Directive a) PED/G1/x (x = category) or b) PESR/G1/x (x = category) on the sensor nameplate, Endress+Hauser confirms compliance with the "Essential Safety Requirements" a) specified in Annex I of the Pressure Equipment Directive 2014/68/EU or b) Schedule 2 of Statutory Instruments 2016 No. 1105.
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Proline Promass Q 500 HART Technical data Radio approval The measuring device has radio approval. For detailed information on the radio approval, see the Special Documentation → 262 Measuring instrument The measuring device is approved as a component in measuring systems (MI-005) in...
The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Proline Promass Q 500 HART Technical data Event log: Memory volume is extended from 20 message entries (standard version) to up to 100 entries. Data logging (line recorder): • Memory capacity for up to 1000 measured values is activated. • 250 measured values can be output via each of the 4 memory channels. The recording interval can be defined and configured by the user.
For an overview of the scope of the associated Technical Documentation, refer to the following: • Device Viewer (www.endress.com/deviceviewer): Enter the serial number from the nameplate • Endress+Hauser Operations app: Enter serial number from nameplate or scan matrix code on nameplate. Endress+Hauser...
Technical data Proline Promass Q 500 HART Special documentation Contents Documentation code Information on the Pressure Equipment Directive SD01614D Radio approvals for WLAN interface for A309/A310 display module SD01793D Web server SD01666D OPC-UA server SD02040D Heartbeat Technology SD01643D Concentration measurement...
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Proline Promass Q 500 HART Index Index 0 … 9 Connecting the measuring instrument Proline 500 ......50 3-A approval .
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Index Proline Promass Q 500 HART Web browser ......199 Diagnostic message ......196 FDA .
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Proline Promass Q 500 HART Index Influence Medium pressure Ambient temperature ..... 240 Influence ......241 Medium pressure .
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