Dell Precision X001C Quick Reference Manual page 47

The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.
A program stops responding
E N D T H E P R O G R A M
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding, and click End
Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N
reinstall the program.
A program is designed for an earlier Microsoft
U N T H E R O G R A M
R P
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start
with this version of Windows.
If you are unable to get a response by pressing a
—
—
O M P A T I B I L I T Y
C W
→ Control Panel→ Programs→ Use an older program
If necessary, uninstall and then
—
®
Windows
I Z A R D
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Troubleshooting
®
operating system
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