Yealink AX83H User Manual
Wi-fi ip phone
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Also See for AX83H:
- Administrator's manual (582 pages) ,
- Quick start manual (25 pages) ,
- Deployment manual (6 pages)
Table of Contents
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Table of Contents
Related Manuals for Yealink AX83H
Summary of Contents for Yealink AX83H
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Page 2: Security Feature
Introduction Introduction You can enable this feature to connect devices and report device information to the Yealink Device Management Platform (YDMP)/Yealink Management Cloud Service (YMCS), where you can view device information, manage devices, and diagnose devices. If you are worried about data security risks or leakage of internal privacy data, you can disable the connection to the platform. - Page 3 User Guide 1. Go to OK OK > Features Features > Others Others > Default Account Default Account > Enter Enter. 2. Select the account you want to set as the default one, and press Save Save. Place Call from Dialer Place Call from Dialer Introduction Introduction...
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Page 4: Place Call With Speed Dial
User Guide 4. Press Place Multiple Calls Place Multiple Calls Introduction Introduction When you are on a call, you can hold your current call and place a new call. Procedure Procedure 1. During the call, press Hold Hold > New Call New Call. - Page 5 User Guide 4. Press Save Save. 5. After set, you can press the Recall key when the phone is idle to quickly redial the last incoming number. Dial Hotline Number Dial Hotline Number Introduction Introduction When the phone is off-hook, it will dial the hotline number automatically after the designated delay time. Procedure Procedure 1.
- Page 6 User Guide Place Call from History Place Call from History Introduction Introduction You can place calls to contacts from the History list containing recently placed, received, missed, or forwarded calls. Procedure Procedure 1. Go to History History. 2. Press to select the desired call list. 3.
- Page 7 User Guide Place an Anonymous Call Place an Anonymous Call Introduction Introduction You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without the caller's identity. Procedure Procedure 1. Go to OK OK >...
- Page 8 User Guide Place Calls to Google Contacts Place Calls to Google Contacts Introduction Introduction You can call your Google Contacts from your phone. TIP If you cannot find the Google Contact Google Contact in your directory, please contact the admin. Procedure Procedure 1.
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Page 9: Answer Call
User Guide Answer Calls Answer Calls Answer Call Answer Call Introduction Introduction When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the incoming call. Procedure Procedure 1. - Page 10 User Guide 1. Press The active call is placed on hold, and the incoming call becomes active. NOTE NOTE You can disable the call waiting feature to reject the incoming call automatically during a call. Answer Call Automatically Answer Call Automatically Introduction Introduction The auto answer enables you to automatically answer an incoming call in speakerphone (hands-free) mode when your phone is idle.
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Page 11: Call Waiting
User Guide NOTE NOTE When the phone is connected to a headset, when a call comes in, press the key to answer the call using the headset by default. Procedure Procedure When receiving a call, press the key. Then press the key to switch modes. -
Page 12: Reject Anonymous Calls
User Guide 4. Press Save Save. Silence & Reject Incoming Calls Silence & Reject Incoming Calls Silence Call Silence Call Introduction Introduction You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification will be displayed on your phone. Procedure Procedure 1. - Page 13 User Guide 6. Press Save Save. Reject Calls with Do Not Disturb (DND) Reject Calls with Do Not Disturb (DND) Introduction Introduction You can enable DND to reject all incoming calls automatically when you do not want to be interrupted. If you want to receive incoming calls from specific numbers when DND is enabled, you can ask your system administrator to set 链接未更新DND Authorized Numbers.
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Page 14: End Calls
User Guide The DND mode is set to Custom Custom. Check with your system administrator if the DND on code or off code is required. If required, get it from your system administrator. Procedure Procedure 1. Go to OK OK > Features Features >... -
Page 15: Mute Audio
User Guide 4. Enter the desired times (between 1 and 300) in the Redial Times Redial Times field. 5. Press Save Save. When you dial a number but fail to establish a call, the phone prompts whether to auto-redial the contact. Select OK OK to activate auto redial. -
Page 16: Hold & Resume Calls
User Guide 1. Press when the phone is idle. The mute icon appears on the idle screen. 2. Press again to deactivate the mute state. Hold & Resume Calls Hold & Resume Calls Introduction Introduction You can place an active call on hold and resume the call when you are ready. When you put a call on hold, the held party may hear the music played by its sever. Hold Call Hold Call You can place an active call on hold on your phone. -
Page 17: Forward All Incoming Calls To A Contact
User Guide 1. Press Resume Resume. If multiple calls are placed on hold, select the desired call first. NOTE NOTE When you have multiple calls on the phone and the current call is active, you can select Swap Swap to swap to the held call. Redirect Incoming Calls Redirect Incoming Calls Forward All Incoming Calls to a Contact... - Page 18 User Guide 5. (Optional) Enter the always/busy/no answer forward on code or off code respectively in the On Code On Code or Off Code Off Code field. 6. Press Save Save. The call forward icon appears in the status bar. And the phone prompts you that call forward is enabled. Forward Specific Incoming Calls Forward Specific Incoming Calls By default, the forwarding setting applies to all lines on your phone.
- Page 19 User Guide Forward an Incoming Call Manually Forward an Incoming Call Manually Introduction Introduction You can manually forward the call to another contact while your phone rings. Procedure Procedure 1. When the phone is ringing, press Key. 2. Enter the number you want to forward the incoming call. 3.
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Page 20: Transfer Calls
User Guide 6. Return to the idle screen, and press the Forward Key Forward Key to enable the Always Forward Always Forward feature. Press again to disable. Divert Calls to Contact Divert Calls to Contact Introduction Introduction You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward. Procedure Procedure 1. - Page 21 User Guide 3. Press B Transfer B Transfer to complete the transfer. Perform Semi-Attended Transfer/Attended Transfer Perform Semi-Attended Transfer/Attended Transfer Introduction Introduction You can transfer calls to other contacts immediately when receiving a ringback or after consulting with them first. Semi-Attended Transfer Semi-Attended Transfer: Transfer a call when receiving a ringback.
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Page 22: Conference Calls
User Guide 4. Do one of the following: When you hear the ringback tone, press the key to finish a semi-attended transfer. After the contact answers the call, press the key to finish an attended transfer (consultative transfer). Conference Calls Conference Calls Local Conference Local Conference... - Page 23 User Guide Avoid tapping or rustling papers near the microphone. Speak in your normal voice without shouting. You can initiate five-way (including yourself) conference calls with your contacts on the phone. Set Up Local Conference Call Set Up Local Conference Call Procedure Procedure 1.
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Page 24: Network Conference
User Guide 1. Select Conference Conference after talking with the contact you want to transfer a call to. 2. The transferee and the transfer target join the conference. Remove Participant from Conference Remove Participant from Conference Introduction Introduction You can remove the conference participant during the conference. Procedure Procedure 1. -
Page 25: Multicast Paging
The phone supports the following 31 channels: 0 0 : Broadcasts are sent to channel 0. Note that the Yealink IP phones running firmware version 80 or earlier can be regarded as listening to channel 0. It is the default channel. - Page 26 User Guide 2. Both your phone and the receiver's phone play a warning tone, and the multicast RTP session will be automatically answered on the receiver's phone in speakerphone (hands-free) mode. Set Paging List Key Set Paging List Key You can set a Paging List key to access the paging groups on the idle screen. Procedure Procedure 1.
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Page 27: Advanced Call Features
The phone supports the following 31 channels: 0 0 : Broadcasts are sent to channel 0. Note that the Yealink IP phones running firmware version 80 or earlier can be regarded as listening to channel 0. It is the default channel. -
Page 28: Call Completion
User Guide Call Completion Call Completion When you call someone who is temporarily unavailable to answer the call, you can monitor the busy party and establish a call after the busy party becomes available to receive a call. NOTE NOTE Call completion is not available on all servers. - Page 29 User Guide 1. Pick up the handset, and press the line key or the Speakerphone key The DPickup DPickup appears on the phone screen (You may need to select More More > DPickup DPickup). For T4X phones, The DPickup DPickup appears on the phone screen (You may need to select More More >...
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Page 30: Call Park & Call Retrieve
User Guide Call Park & Call Retrieve Call Park & Call Retrieve Park or Retrieve Call in FAC Mode Park or Retrieve Call in FAC Mode You can park the call to the local or desired extension by dialing the park code. Park Call in FAC Mode Park Call in FAC Mode You can park a call in the FAC mode directly. -
Page 31: Place Intercom Call
User Guide Park Call in Transfer Mode Park Call in Transfer Mode You can park a call directly in transfer mode. When you park a call to the shared parking lot, the call is held on your phone. Before You Begin Before You Begin Your system administrator has set call park... -
Page 32: Shared Line
User Guide You can configure the following behaviors when receiving an intercom call. Intercom Allow Intercom Allow The intercom Allow feature allows the phone to answer an incoming intercom call automatically. If you disable this feature, the phone will handle an incoming intercom call like a normal one. - Page 33 User Guide You can read your text messages on the phone, to obtain text information sent by a contact. Procedure Procedure 1. Go to OK OK > Message Message > Text Message Text Message > Inbox Inbox. 2. Select the desired message and select View View.
- Page 34 User Guide Introduction Introduction Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server side, and not all servers support this feature. Set Voice Mail Code Set Voice Mail Code If you want to connect your phone to the message center, you need to set the voice mail code on your phone.
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Page 35: Local Directory
User Guide NOTE NOTE Hot desking is not available on all servers. Contact your system administrator for more information. Before You Begin Before You Begin Your system administrator has set a Hot desking key for you to use this feature. Get the login account information from your system administrator. Procedure Procedure 1. - Page 36 User Guide 4. Press Save Save. Edit Contact Groups Edit Contact Groups You can change or add the group's information. Procedure Procedure 1. Go to OK OK > Directory Directory > Local Directory Local Directory. 2. Select the desired group. 3.
- Page 37 User Guide 2. Select the desired contact group or All Contacts All Contacts. 3. Select Add Add. 4. Enter the contact's information. 5. Select the desired account from the Account Account field. 6. Press OK View Contacts View Contacts You can view the local contacts from the Local Directory on your phone. Procedure Procedure 1.
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Page 38: Search For Contacts
User Guide You can move a contact in the Local Directory to blocklist. Incoming calls from this contact will be rejected automatically. Procedure Procedure 1. Go to OK OK > Directory Directory > Local Directory Local Directory. 2. Select the desired contact, and select Options Options >... - Page 39 User Guide On all IP phones, a star is displayed in the Local Directory for a contact saved as the favorite. Add Existed Contact to Your Favorites Add Existed Contact to Your Favorites You can add an existing contact as a favorite from the Local Directory. Procedure Procedure 1.
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Page 40: Block List
User Guide 1. Go to OK OK > Directory Directory > Favorites Favorites. Reorder Favorites Reorder Favorites You can reorder favorites to change the display order in the Favorite. Procedure Procedure 1. Go to OK OK > Directory Directory > Favorites Favorites. -
Page 41: Google Contacts
User Guide 2. Select Add Add. 3. Enter the blocklist contact's information. 4. Press Save Save. View Blocklist Contacts View Blocklist Contacts You can view the blocklist contacts from the Blocklist on your phone. Procedure Procedure 1. Go to OK OK >... - Page 42 User Guide Before You Begin Before You Begin Make sure you have added a Google account to your phone. Procedure Procedure 1. Swipe left or right to go to the second idle screen. 2. Go to Settings Settings > Basic Settings Basic Settings >...
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Page 43: Remote Phone Book
User Guide Remote Phone Book Remote Phone Book If your system administrator has enabled the Remote Phone Book feature, you can access your corporate directory directly from your phone. Search for Remote Phone Book Contacts Search for Remote Phone Book Contacts In the Remote Phone Book, you can enter search criteria to find your desired contact quickly. - Page 44 User Guide 1. Press History History or go to Menu Menu > History History. 2. Select the desired list. 3. Select the desired entry. 4. Select Options Options > Detail Detail. Save History Record to Local & Blocklist Save History Record to Local & Blocklist Save History Record to Local Directory Save History Record to Local Directory To identify someone's call the next time, you can save a history record to the Local Directory.
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Page 45: Customize Your Phone
User Guide 1. Go to ok ok > Features Features > General General > History Record History Record. 2. Enable History Record History Record. 3. Press Save Save. Customize Your Phone Customize Your Phone Change Administrator Password Change Administrator Password Introduction Introduction By default, you require an administrator password to access the Advanced... -
Page 46: Screen Saver
User Guide Screen Saver Screen Saver The screen saver starts automatically when your phone has been idle for the preset waiting time. You can stop the screen saver by pressing any key. Change Waiting Time for Screen Saver Change Waiting Time for Screen Saver You can set the waiting time after no activity before displaying the screen saver. -
Page 47: Change Language
User Guide 3. Select Save Save. Change Backlight & Time Change Backlight & Time You can change the brightness of the phone screen during phone activity and inactivity. The brightness automatically changes after the phone has been idle for a specified time. You can change the screen backlight and time in the following settings: Active Level Active Level: The brightness level of the phone screen when the phone is active. -
Page 48: Time And Date
User Guide 2. Select the desired language. 3. Select Save Save. The phone language is changed to the selected one. Time & Date Time & Date You can set the time and date manually. The time and date formats are also variable. Set Time &... -
Page 49: Phone Lock
User Guide 3. Select Save Save. Customize Soft Keys Customize Soft Keys You can customize the function of the soft keys. The soft keys are typically used to access frequently used functions and to create menu shortcuts to access frequently used phone settings. The soft keys perform the same functions as the hard keys. -
Page 50: Sleep State
User Guide 3. Enter the desired interval (0 - 3600 seconds) in the Auto Lock Auto Lock field. NOTE NOTE The phone will not be automatically locked if the value is set to 0. 4. (Optional) Set the New Unlock PIN New Unlock PIN and the Confirm Unlock PIN Confirm Unlock PIN. -
Page 51: Audio Settings
User Guide When there is no operation on the phone for more than 30 s, it enters the sleep state. Press the key to enter the sleep state. Exit Sleep State Exit Sleep State The phone automatically exits the sleep state when there is an incoming call. Press any phone key to exit the sleep state. - Page 52 User Guide 4. Select Save Save. Set Ring Tone for Group Set Ring Tone for Group You can select a unique ring tone for various groups in your Local Directory. Procedure Procedure 1. Go to OK OK > Directory Directory > Local Directory Local Directory.
- Page 53 User Guide 3. Select Save Save. Set the Vibrator Set the Vibrator Introduction Introduction By default, the phone simultaneously vibrates and rings when receiving an incoming call. Procedure Procedure 1. Go to OK OK > Basic Basic > Sound Sound > Vibrate Vibrate.
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Page 54: Pair & Connect Bluetooth Headset
User Guide 3. Select Save Save. The phone scans the available Bluetooth devices automatically. Pair & Connect Bluetooth Headset Pair & Connect Bluetooth Headset When you need the Bluetooth headset to handle calls, you should pair and connect it to your phone in advance. Before You Begin Before You Begin Make sure that the Bluetooth headset is discoverable. -
Page 55: Disconnect Bluetooth Device
User Guide Before You Begin Before You Begin Make sure that the Bluetooth mode is activated. Procedure Procedure 1. Go to OK OK > Basic Basic > Bluetooth Bluetooth > Edit My Device Information Edit My Device Information. The phone screen displays the device name. 2. -
Page 56: Wired Headset
User Guide Deactivate Bluetooth Mode Deactivate Bluetooth Mode After you deactivate the Bluetooth mode, the Bluetooth device will disconnect from your phone, but it remains paired and you can reconnect it to your phone. Procedure Procedure 1. Go to OK OK >... -
Page 57: Connect Wireless Network
Some models do not support the double-click redial function. To check if this function is supported, refer to the headset's instruction manual, or connect the Bluetooth headset to the phone and double-click the answer button to see if it redials. Bluetooth Headsets Compatibility List Bluetooth Headsets Compatibility List The following is a list of Bluetooth headsets that are compatible with the AX83H. Manufacturer Model BH70... - Page 58 User Guide 4. Select OK Add Wireless Network Manually Add Wireless Network Manually If the SSID broadcast on your gateway or router is disabled, the wireless network might not appear in the scanning results. In that case, you must manually add a wireless network. The phone can store up to 5 connected wireless networks.
- Page 59 User Guide Procedure Procedure 1. Go to OK OK > Wi-Fi Wi-Fi > Known Network Known Network. 2. Select Options Options. 3. Do one of the following: Select Edit Edit to edit the wireless network profile, and select Save Save. Select Delete Delete or Delete All Delete All to delete the saved wireless network profile.
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Page 60: Reboot Phone
User Guide 2. Select Warnings Warnings. The Warnings Warnings screen is displayed listing any issues. Clearing Warnings Clearing Warnings You can temporarily remove the warning icon from the status bar. However, the warning icon appears again after the phone reboots or the phone has a new warning if the issue is not solved. Procedure Procedure 1. -
Page 61: Reset To Factory Settings
User Guide 2. Select OK Reset to Factory Settings Reset to Factory Settings When some issues occur on your phone and you have tried all troubleshooting suggestions but still do not solve the problem, you can reset your phone to factory configurations. This operation will delete all your personal configuration settings, and reset all settings to the factory defaults. -
Page 62: Appendix A - Input Modes And Characters
User Guide Update Phone Configuration Update Phone Configuration Your system administrator may ask you to update the configuration for your phone to apply any changes to system settings, which you can do without restarting it. Procedure Procedure 1. Go to OK OK >...
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