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L
I
EGAL
NFORMATION
C
AND
ONTACTS
SMC's Limited Warranty Statement
SMC Networks Europe ("SMC") warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable warranty
term. All SMC products carry a standard 2 year limited warranty from the date of purchase
from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace any
product not operating as warranted with a similar or functionally equivalent product,
during the applicable warranty term. SMC will endeavour to repair or replace any product
returned under warranty within 30 days of receipt of the product. As new technologies
emerge, older technologies become obsolete and SMC will, at its discretion, replace an older
product in its product line with one that incorporates these newer technologies
The standard limited warranty can be upgraded to a 5 year Limited Lifetime * warranty by
registering new products within 30 days of purchase from SMC or its Authorized Reseller.
Registration can be accomplished via the enclosed product registration card or online via
the SMC web site. Failure to register will not affect the standard limited warranty. The
Limited Lifetime warranty covers a product during the Life of that Product, which is
defined as a period of 5 years from the date of purchase of the product from SMC or its
authorized reseller.
All products that are replaced become the property of SMC. Replacement products may be
either new or reconditioned. Any replaced or repaired product carries, either a 30-day
limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not
responsible for any custom software or firmware, configuration information, or memory
data of Customer contained in, stored on, or integrated with any products returned to SMC
pursuant to any warranty. Products returned to SMC should have any customer-installed
accessory or add-on components, such as expansion modules, removed prior to returning
the product for replacement. SMC is not responsible for these items if they are returned
with the product.
Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product returned
to SMC without a valid Return Material Authorization (RMA) number clearly marked on
the outside of the package will be returned to customer at customer's expense. Customers
are responsible for all shipping charges from their facility to SMC. SMC is responsible for
return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
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