Oki LE840 Maintenance Manual
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Oki LE840 Maintenance Manual

Oki LE840 Maintenance Manual

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LE840 / LE850
Maintenance Manual
073013A

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Summary of Contents for Oki LE840

  • Page 1 LE840 / LE850 Maintenance Manual 073013A...
  • Page 2 Nothing contained herein shall be construed as conferring by estoppel, implication or otherwise any license or right under any patent or trademark of Oki Data, Oki Electric Industry Co., Ltd. ("Oki Electric"), or any third party. Except as provided above nothing contained herein shall be construed as conferring any license or right under any Oki Data copyright.

  • Page 3: System Mode

    5. SYSTEM MODE EO18-33027 5.1 OPERATION PANEL 5. SYSTEM MODE The system mode can be entered by the following procedure from printer power off condition. • Press [FEED] key and [PAUSE] key at the same time • Press [MODE] Key In this mode, the printer self-test operation and parameter setting operation are performed.

  • Page 4: Usb Memory

    5. SYSTEM MODE EO18-33027 5.2 OVERVIEW In System Mode, the keys function as described below. Compatible Key Function [MODE] Display top menu without saving setting. [CANCEL] [FEED] + [RESTART] Display upper menu without saving setting. [ENTER] [PAUSE] Display next menu. [UP] [FEED] Move cursor up.

  • Page 5: Self-Diagnostic Test

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5.3 SELF-DIAGNOSTIC TEST Outline of Self-Diagnostic Test In the Self-Diagnostic Test mode ,the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check.
  • Page 6 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST • Menu operation procedure example English Procedure Press [FEED] key and [RESTART] key when turning on the printer. Display 「System Mode / SYSTEM MODE」. Select <1>Diagnostics/<1>DIAG.」 and press [ENTER] Key. Display 「<1>Diagnostics/<1>DIAG.」 menu. Select 「Counter, Parameter/MAINTENANCE CONT」...
  • Page 7 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST • COUNTER PARAMETE PRINT CONTENTS << USB >> << COUNTER >>  SERIAL NUMBER     [DISABLE]  TOTAL FEED  0.0km               [QM]                    [XXXXXXXXXXXX]  FEED        0.0km     << RS-232C >>  FEED1       0.0km  SPEED             [9600]  FEED2       0.0km  DATA LENGTH       [8]  FEED3       0.0km  STOP BIT          [1]  FEED4       0.0km  PARITY            [EVEN]  PRINT       0.0km     CONTROL           [XON+READY AUTO]  PRINT1      0.0km     << CENTRO >>  PRINT2      0.0km  ACK/BUSY          [TYPE1]  PRINT3      0.0km  INPUT PRIME       [ON]  PRINT4      0.0km  PLUG & PLAY       [OFF]  CUT         0        << LAN/WLAN >>  HEAD U/D    0        LAN/WLAN          [OFF] ...
  • Page 8 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST Print condition: Label length 490mm Print method Setting by user Sensor type Speed 203dpi 6ips 305dpi 5ips Issuing number 1 piece Issuing mode Setting by user Other No mount winding motor << COUNTER >> Item Content Range...

  • Page 9: Power Fail

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST When the power is off, a drive time of 27 seconds or less is rounded down and backed up. 232C ERR RS-232C hardware error count 0 〜 255 Counts when a parity error or a framing error occurs. When data of several bytes is transmitted continuously, counting is performed per byte.
  • Page 10 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST << PARAMETER SETTINGS >> Item Content Print value MEDIA LOAD Media loading Disable Feed detected gap/mark to stop position. Feed gap/mark between head and sensor to stop position. ECO+BFeed Perform back feed after completion of ECO.
  • Page 11 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST Perform back feed after REFLECT+Bfe movement REFLECT. ON ALL+Bfeed Perform back feed fter movement of ON ALL. FONT Character code selection PC-850 PC-850 PC-852 PC-852 PC-857 PC-857 PC-8 PC-8 PC-851 PC-851 PC-855 PC-855 PC-1250 PC-1250 PC-1251...
  • Page 12 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST LBL/RBN END Label end/ribbon TYPE1 When a label end or process setting ribbon state detected, the printer stops even if it is printing. TYPE2 When a label end or ribbon state detected, the printer prints the current label as far as possible, then stops.
  • Page 13 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST BASIC TRACE Basic interpreter trace Trace is enabled. setting Trace is disabled. << PANEL >> Item Content Print value MESSAGE Language selection ENGLISH English messages GERMAN German FRENCH French DUTCH Dutch SPANISH Spanish JAPANESE Japanese ITALIAN...
  • Page 14 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 2bit PARITY Parity selection NONE Non parity. Odd parity. EVEN Even parity. CONTROL Transmission control XON/XOFF XON/XOFF protocol method selection (No XON output when the power is on, no XOFF output when the power is off) READY/BUSY READY/BUSY (DTR) protocol...
  • Page 15 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST SOCKET PORT Socket communication Enable enable/disable Disable Socket communication port 0〜65535 number DHCP DHCP setting DHCP function is enabled. DHCP function is disabled. DHCP CLIENT ID DHCP client ID setting (hex Max. 64 characters decimaldisplay) DHCP HOST NAME DHCP...

  • Page 16: Table Of Contents

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5.5M 5.5M POWER SAVE Wireless LAN: Power save Enable Disable WINS WINS enable/disable Enable Disable WINS IP ADDRESS WINS IP address ***.***.***.*** LPR enable/disable Enable Disable << RFID >> Item Content Print value MODULE RFID module type selection NONE...
  • Page 17 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST AGC THRESHOLD RFID AGC threshold setting 0 〜15 WRITE AGC AGC threshold for data write 0 〜15 RETRY MIN AGC AGC threshold lower limit for 0 〜15 retry TAG CHECK RFID error tag detection Detection is disabled.
  • Page 18 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5.3.2 Auto Diagnostics/AUTO DIAGNOSTICS The printing procedure of “AUTO DIAGNOSTIC” of “DIAG.” is same as 「5.3.1 Counter, Parameter/ MAINTENANCE COUNT」. The manu layer from top menu of system mode to AUTO DIAGNOSTICS is below. MENU ITEM System Mode / SYSTEM MODE <1>Diagnostics / <1>DIAG.
  • Page 19 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST Print condition: Label length 100mm Print method Setting by user Sensor type Speed 203dpi Speed 305dpi Issuing number 1 piece Issuing mode Setting by user Other No mount winding motor NOTES: “゜” (degree) of “xx ” may not be printed correctly depend on code page selection. Main program file name of basic and system mode program file name is printed.
  • Page 20 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST EEPROM 256B 256B: The data of checking area can be read/write correctly. Alphanumeric character is capacity of EEPROM. NG: The data of checking area can not be read/write correctly. Memory for backup SDRAM 32MB Capacity of SDRAM Memory for system and drawing...
  • Page 21 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST SENSOR2 [H]20 ﾟ C [A]22 ﾟ C Open-air temperature sensor status 0 to 86 °C, --°C if it cannot be detected) Thermal head temperature sensor status (0 to 86 °C) [R]4.2V [T]2.5V [E]2.7V Reflective sensor status for detecting the ribbon end state (0.0 to 5.0 V) Transmissive sensor status (0.0 to 5.0 V)
  • Page 22 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST Expansion I/O check contents EXP.I/O NG OK: Normal data NG: Abnormal data or the loop-back jig is not connected. Expansion I/O Connect the cable as illustrated below, then check the high output/high input, low output/low input. R = 300 Ohms ...
  • Page 23 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST RFID module check contents RFID module  U2 series only  RFID OK #00RV972 (EU0) R01 Module revision (U2 series only) Destination (U2 series only) JP: Japan  EU0: Europe  RFID module version US: North America  OK: Normal state CN2: China  NG: Erroneous state AU: Australia ...
  • Page 24 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST USB memory mounts check contents USB MEMORY NG OK: Mounted NG: Not mounted USB memory BASIC program check contents BASIC M NONE NONE: No program Version: Program exist BASIC main program BASIC S NONE NONE: No program Version: Program exist BASIC system program...
  • Page 25 5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5.3.3 Head broken dot check/HEAD CHECK The printing procedure of “Head check” of “DIAG.” is same as 「 5.3.1 Counter, Parameter/ MAINTENANCE COUNT」. The menu layer from top menu of system mode to HEAD CHECK is below. MENU ITEM System Mode / SYSTEM MODE <1>Diagnostics / <1>DIAG.

  • Page 26: Parameter Setting

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4 PARAMETER SETTING Outline of Parameter Setting In the Parameter Setting mode, various kinds of parameters, such as communication, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the following: MENU ITEM System Mode / SYSTEM MODE...
  • Page 27 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.1.1 Media loading / MEDIA LOAD ・  Disable / OFF Media loading function is disabled (Same as feed by machine’s key) ・  Standard / STD When printer is tuned on, printer is resettled batch, or head is closed, printer detects gap/mark and feed the paper from sensor to thermal head which is home position.

  • Page 28: Pre Peel-Off / Pre Peel Off

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.1.6 Ribbon save / RBN SAVE ・  Tag / TAG Enable ribbon save function (Head open/close lever: Tag position) ・  Label / LABEL Enable ribbon save function (Head open/close lever: Label position)） ・  Disable / OFF Disable ribbon save function (*1) If this setting is enabled when ribbon module is not mounted, ribbon may be slack and printer may not print correctly.
  • Page 29 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2 Soft control setting / SOFTWARE SET Menu list Soft control setting / SOFTWARE SET MENU ITEM System Mode / SYSTEM MODE <2>Parameter setting / <2>PARAMETER SET Soft control setting / SOFTWARE SET Character code / FONT CODE Font “0”...
  • Page 30 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2.1 Character code / FONT CODE ・  PC-850 ・  PC-852 ・  PC-857 ・  PC-8 ・  PC-851 ・  PC-855 ・  PC-1250 ・  PC-1251 ・  PC-1252 ・  PC-1253 ・  PC-1254 ・  PC-1257 ・  LATIN9 ・  Arabic ・ ...

  • Page 31: Usb Status / Usb I/F Status

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2.4 Manual selection / MANUAL Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit 0xFF 0x00 decimal ・  CODE1 ・  CODE2 ・  CODE3 5.4.2.5 Peel-off wait status / PEEL OFF STATUS ・ ...
  • Page 32 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2.8 Kanji special code / KANJI CODE ・  TYPE1 Windows code ・  TYPE2 Original code Printing character list for each type PRINT PRINT ＴＹＰＥ１ ＴＹＰＥ２ ＴＹＰＥ１ ＴＹＰＥ２ CHARACTER CHARACTER ２Ｄ２１ ２Ｃ４４ ㎜ ２Ｄ５０ ２Ｃ６６...
  • Page 33 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2.12 Ribbon near end / RBN NEAR END ・  Disable / OFF Disable ribbon near end detection ・  30m Enable ribbon near end: Remaining 30 m (Ribbon diameter is 38 mm) ・  70m Enable ribbon near end: Remaining 70 m (Ribbon diameter is 43 mm) (*) There is a margin of error for this ribbon near end detection.
  • Page 34 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING Example of TYPE2 「Case 1」 Issuing number = 5, When label end is detected at 3 label issuing. (1) (2) (3) ↑ Stop by error after (3), LCD: “NO PAPER 2” When printer is restarted, issue (4) (5) after initial feed. The complete issued label is (1) (2) (3) (4) (5).
  • Page 35 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.2.17 Threshold selection / THRESHOLD SELECT ・  Refractive sensor / REFLECT Set threshold mode of refractive sensor ・  Transmmisive sensor / TRANS. Set threshold mode of transmittive sensor Refractive sensor / REFLECT ・  Manual setting / MANUAL SET Use setting value by threshold mode ・ ...

  • Page 36: Lcd Language

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.3 LCD DISPLAY SETTING / PANEL Menu item list LCD DISPLAY SETTING / PANEL MENU ITEM System Mode / SYSTEM MODE <2>Parameter setting / <2>PARAMETER SET LCD DISPLAY SETTING / PANEL Language of LCD  display / LCD LANGUAGE LCD detail setting / DISPLAY Machine name / MACHINE NAME...
  • Page 37 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.3.5 Contrast adjustment / CONTRAST Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit Decimal Exist ・  + (Plus) Strong contrast ・  - (Minus) Weak contrast 5.4.4 Password setting / PASSWORD Menu list of Password setting / PASSWORD MENU ITEM System Mode / SYSTEM MODE...
  • Page 38 5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5.4.4.1 Boot display of system mode and user mode when password is enabled Password input display is displayed when booting system mode and user mode if password is enabled. Password input for system mode English Procedure Press [FEED] key and [RESTART] key at the same time when printer...
  • Page 39 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5 Fine adjustment value setting/ ADJUST SET Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media by turns or when the print start position or cut/strip position is required to be fine adjusted.
  • Page 40 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.1 Feed / FEED ADJ. Max. Min. Step Display Sign Integer Decimal 0 fullfil 単位 digit point digit 50.0 -50.0 Decimal Exist +0.0mm Label 1 piece Print start position +3.0mm Label 1 piece Print start position -3.0mm Label 1 piece...
  • Page 41 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT +3.0mm Cut position -3.0mm Cut position Paper feed direction [Procedure for label having label pitch of less than 38 mm when the swing cutter is used] The minimum label pitch of the label which can be cut in normal use is 38.0 mm. When a label having a label pitch of less than 38.0 mm is used (although it is out of specifications), the edge of the label is caught by the edge of the thermal head during a back feed to the home position after cutting the gap area between labels.
  • Page 42 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT [Method 2] Adjust the cut position fine adjustment value. When this procedure is used, one or more printed labels are left between the head and the cutter. Therefore, these labels should be removed by an issue or a label feed. (a) Cut position fine adjustment value calculation The cut position fine adjustment value can be calculated using the following method.
  • Page 43 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT [Procedure for label having less than the min. label pitch for each issue speed when the rotary cutter is used] When the following conditions are all met, the cut operation for the last label to be cut is as follows. Forward feed to the cut position →...
  • Page 44 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT [Strip position fine adjustment] 0.0ｍｍ +3.0mm -3.0mm Printing in strip issue mode is stopped at the position where the distance from the middle point of the gap between labels to the end of the strip shaft is 4 mm, since the gap between labels is assumed to be 2 mm.
  • Page 45 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.3 Back feed / BACK ADJ Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit -9.9 Decimal Exist   +0.0mm Print start position (Home position after a back feed)  ...
  • Page 46 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.4 X direction position / X ADJUST Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit 99.5 -99.5 Decimal Exist               ＸＹＺ   ...
  • Page 47 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.7 Ribbon (Rewinder) / RBN ADJ.<FW> Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit Decimal Exist step +10step    +0step (Standard)    -1step (-5%×5  = -5%)      -14step (-5%×14 = -70%)    -15step (-5%×15 = -75%)  ...
  • Page 48 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.9 Refrective sensor fine tune / THRESHOLD <REFL.> Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit Decimal （*）If “0.0 V” is set, when the power is turned OFF then ON, the value “0.0 V” is returned to the initial value (1.0 V).
  • Page 49 5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT fine adjustment values are ±10. The max. value for each print speed is as below. When the value exceeds the maximum, it is automatically corrected to the max. value. B-EX4T1-G B-EX4T1-T Speed Direct thermal Thermal transfer...

  • Page 50: Test Print

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5.6 TEST PRINT Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: MENU ITEM System Mode / SYSTEM MODE...
  • Page 51 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5.6.1.2 Print speed / PRINT SPEED The selection of printer speed has variation depend on resolution of printer. 203dpi 305dpi ・  3ips ・  3ips ・  6ips ・  5ips ・  8ips ・  8ips ・  10ips ・ ...
  • Page 52 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT Initial parameter values when turning the power on ISSUE COUNT 1 piece PRINT SPEED 203dpi：6”/sec 305dpi：5”/sec SENSOR Transmittive sensor Thermal transfer ＰＲＴ ＴＹＰＥ TYPE Batch issue LABEL LEN. 76mm PAPER Enable paper feeding Supplementary explanation: ・Each fine adjustment parameter is effective for test print.
  • Page 53 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5.6.2 1-dot slant line print / SLANT LINE(1DOT) 1-dot slant line Magnification of slant line 1-dot slant line （Black area ratio: 16.7％） 5.6.3 3-dot slant line print / SLANT LINE(3DOT) 5-51...
  • Page 54 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 3-dot slant line Magnification of slant line 3-dot slant line （Black area ratio: 16.7％） 5.6.4 Character print / CHARACTERS 5.6.5 Barcode print / BARCODE 5-52...
  • Page 55 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5.6.6 White line print / NON-PRINTING The printer feed white paper. 5.6.7 Factory test / FACTORY TEST 5.6.8 Auto print (Transmissive) / AUTO PRINT (TRANS.) The test print for manufacturing is started by the following conditions. The parameter setting content and print density fine adjustment value are ignored.
  • Page 56 5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5.6.9 Auto print (Reflective) / AUTO PRINT (REFL.) The test print for manufacturing is started by the following conditions. The parameter setting content and print density fine adjustment value are ignored. The following test print is started by press any key except [CANCEL] key after each printing. When [CANCEL] key is pressed, return to menu.

  • Page 57: Sensor Adjustment

    5. SYSTEM MODE EO18-33027 5.7 SENSOR ADJUSTMENT 5.7 SENSOR ADJUSTMENT Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark, Feed Gap, and Ribbon End Sensors. The Sensor Adjustment menu contains the following: MENU ITEM System Mode / SYSTEM MODE...
  • Page 58 5. SYSTEM MODE EO18-33027 5.7 SENSOR ADJUSTMENT 5.7.3 Transmissive / TRANS. It adjusts the sensor level of transmissive sensor. Remove the label from the label paper and load the backing paper on the transmissive sensor and the label should not be located on the sensor. The display content of sensor level is updated each 200 msec.

  • Page 59: Ram Clear

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5.8 RAM CLEAR Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform maintenance clear. The RAM Clear menu contains the following: MENU ITEM System Mode / SYSTEM MODE...
  • Page 60 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR English Clearing After clear 「COMPLETED Turn off the printer」 is displayed after finishing Ram clear. Turn off printer 5.8.3 Parameter clear / PARAMETER CLEAR It clears each parameters of printer setting. The destination for which RAM clear has been performed is printed on the top right corner of the maintenance counter printout.
  • Page 61 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR Parameter setting/Soft control setting Function Character code PC-850 ← ← 0 character type Non slash ← ← Control code AUTO ← ← Control code (CODE1) 0x1b ← ← Control code (CODE2) 0x0a ← ←...
  • Page 62 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR Parameter setting/Password setting Function Password enable/disable No initialization ← ← Password value No initialization ← ← Fine adjustment value setting Function Feed 0.0mm ← ← Cut position 0.0mm ← ← Back feed 0.0mm ←...
  • Page 63 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR Interface setting/Network Function Wire/Wireless LAN selection AUTO ← ← SNMP ← ← IP address No initialization ← ← Gateway No initialization ← ← Subnet mask No initialization ← ← Socket port No initialization ←...
  • Page 64 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR INTERFACE setting/Centro Function ACK/BYSY TYPE1 ← ← Input prime ← ← Plug and play ← ← BASIC setting Function Basic function ← ← Trace function ← ← RFID setting Function Module setting NONE ←...
  • Page 65 5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR RTC setting Function Parity check No initialization ← ← Overwrite for printing No initialization ← ← Compatible (Z-MODE) Function Enable/Disable ← ← User mode Auto paper measurement Function Enable/Disable ← ← [Attention of reprint] The limit value of label setting command is different between Japan mode (JA) and others.

  • Page 66: Ip Address Setting

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9 IP ADDRESS SETTING Outline of the IP Address Setting In the IP Address Setting mode, you can set the IP Address, Gateway Address, Subnet Mask, DHCP, and DHCP ID which are necessary for a network communication. Since each setting value is different depending on your operating environment.
  • Page 67 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.1.3 Network setting / SETTING MENU ITEM Display pattern operation System Mode / SYSTEM MODE Scroll display <7>INTERFACE setting / <7>INTERFACE Network / NETWORK Network setting / SETTING Basic information BASIC INFORMATION DISPLAY INFORMATION IP Address / IP ADDRESS Setting value display...
  • Page 68 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.1.3.1 Basic information / BASIC INFORMATION The following information related network setting is displayed. ・  IP address ・  Gateway ・  Subnet mask ・  Socket port enable/disable ・  Socket port number 5.9.1.3.2 IP Address / IP ADDRESS IP address is display and set.
  • Page 69 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.1.3.10 Wireless LAN standard / WLAN STANDARD ・  11b/g ・  11b ・  11g 5.9.1.3.11 Wireless LAN connection mode / WLAN MODE The combination list of wireless LAN connection mode and certification ADHOC OPEN WEP40 WEP104...
  • Page 70 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.1.3.12 WEP default Key / DEFAULT KEY Max. Min. Step Display Sign Integer Decimal 0 fullfil Unit digit point digit Decimal 5.9.1.3.13 802.11b channel / 802.11b CHANNEL Max. Min. Step Display Sign Integer Decimal 0 fullfil...
  • Page 71 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.1.3.18 WINS ・  Disable / OFF ・  Enable(Manual) / ON(MANUAL) ・  Enable(DHCP) / ON(DHCP) 5.9.1.3.19 WINS Address / WINS ADDRESS Display and set WINS Address. 5.9.1.3.20 LPR ・  Disable / OFF ・  Enable / ON 5.9.2 USB Menu list of USB MENU ITEM...
  • Page 72 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.3 RS-232C Menu list of RS-232C MENU ITEM Display pattern operation System Mode / SYSTEM MODE Scroll display <7>INTERFACE SETTING / <7>INTERFACE RS-232C Baud rate / SPEED Data length / DATA LENGTH Stop bit / STOP BIT Parity / PARITY Flow control / CONTROL...
  • Page 73 5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5.9.4 Centronics / CENTRO. Menu list of Centoronics / CENTRO. MENU ITEM Display pattern operation System Mode / SYSTEM MODE Scroll display <7>INTERFACE SETTING / <7>INTERFACE Centronics / CENTRO. ACK/BUSY Input prime / INPUT PRIME Plug and play / PLUG &...

  • Page 74: Basic Setting

    5. SYSTEM MODE EO18-33027 5.10 BASIC SETTING 5.10 BASIC SETTING Outline of Basic Setting The Basic function enables the B-SX4T/SX5T printer to operate with the program created for other printers, by converting it to Basic program and downloading this Basic program to the B-SX4T/SX5T printer.
  • Page 75 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11 RFID Module Setting Outline of the RFID Module Setting In the RFID Module Setting mode, you can set various parameters related to the RFID module. It is necessary to set these parameters before operating the RFID module. If a read or write error occurs frequently, adjust the values for the parameters.
  • Page 76 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.1 Test / TEST The following item related test is displayed. ・  ID Read / ID READ 5.11.1.1 ID Read / ID READ It changes to reading test mode and the printer read RFID tag. The printer perform reading test by pressing [ENTER] key.

  • Page 77: None H1

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting ・  The data of the 3 and 4 line is displayed by hex decimal. The displayed data is below. B-9704-RFID-H1-QM: Tag ID B-SX704-RFID-U2: TAG ID B-SX704-RFID-U2-R/EU-R/US-R/CN-R: EPC code of EPC area ・  If the reading data exceed 16 digits, only first 16 digits is displayed, If the reading data is less than 16 digits, space is displayed.

  • Page 78: I-Code

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.2.2 Country / COUNTRY When module setting is “U2”, country which mounted module support is displayed. When module setting is “U2”, “INVALID” message is displayed. The country can be changed when module setting is “U2” and mounted module is EU/US. This setting is protected by password to prevent setting by user since RFID radio frequency is changed once this country setting is changed.
  • Page 79 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.2.4 RF channel / RF CHANNEL It sets channel value of RFID write. When the channel is set from 2CH to 8CH, the selected channel is used as fix. When “AUTO” is selected, printer search available channel and set radio frequency to searched channel.
  • Page 80 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.3.2 Issue retry label / ISSUE RETRY LABLES This is a issue retry number after printing error pattern (void pattern) automatically when RFID write error occur. Printer stop as RFID write error if RFID write does not success after retrying this number. Max.

  • Page 81: B-Sx704-Rfid- U2-R: 18

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.3.4 Write retry / WRITE RETRY Set the maximum number of retries to write data onto the RFID tag. The printer retries to write data onto the RFID tag for up to specified number of times. If the time-out has come before the maximum number of retries have been done, the printer stops the retries at the time.
  • Page 82 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.4.2 Q value / Q VALUE It is applicable for only B-SX704-RFID-U2-R/EU-R/US-R/CN-R. In the case multiple RFID tags are read at the same time, this menu is useful to pinpoint a target tag. Set the Q value to”1”...
  • Page 83 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.4.4 Write AGC threshold / WRITE AGC THRESHOLD It is applicable for only B-SX704-RFID-U2-R/EU-R/US-R/CN-R. When the Q value is set to 1 or greater, the AGC threshold for data write becomes effective. When the obtained gain of an RFID tag is lower than the AGC threshold for data write, a data write operation is not performed.
  • Page 84 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.4.5 Write retry minimum AGC / WRITE RETRY MIN AGC It is applicable for only B-SX704-RFID-U2-R/EU-R/US-R/US-R. When the Q value is set to 1 or greater, the AGC threshold lower limit for retry becomes effective. Even if a tag’s gain is lower than the AGC threshold for data write, a data write to the tag may be successful in a retry if the gain is greater than the lower limit.
  • Page 85 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.5 Other / OTHER The following information related RFID is displayed. ・  Tag test setting / TAG CHECK ・  Multi word write / MULTI WRITE ・  Carrier sense / CARRIER SENSE 5.11.5.1 Tag test setting / TAG CHECK Disable / OFF Disable error tag detection: Printer read tag before writing data to tag, but printer write data regardless the first data.
  • Page 86 5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5.11.5.2 Multi word write / MULT WRITE Gen2-compatible Hibiki tag (HITACHI) has a function which reduces the time to write data on the RFID chips. This is called “Multi-word writes”. Use of this function enables a speed-up of the data write operation.

  • Page 87: Online Mode

    EO18-33027 6. ON LINE MODE 6. ON LINE MODE 6. ON LINE MODE In the ON LINE mode, the following settings can be performed. Threshold Setting for the Feed Gap Sensor Threshold Setting for the Black Mark Sensor Reset Parameter Settings Printer Parameter Fine Adjustment Dump Mode LED function...
  • Page 88 EO18-33027 6. ON LINE MODE 6. ON LINE MODE [RESTART] (1) Resumes printing after a temporary stop of label printing or after an error. (2) Places the printer in the usual initial state which is obtained when the power is turned on.
  • Page 89 EO18-33027 6. ON LINE MODE 6. ON LINE MODE Error messages (continued) Error Messages Problems/Cause Solutions 1. The media is jammed in the media 1. Remove the jammed media, and PAPER JAM **** path. The media is not fed smoothly. clean the Platen.
  • Page 90 EO18-33027 6. ON LINE MODE 6. ON LINE MODE LCD message and LED indication Symbols in the message Mark Explanation Range ○： − ： − BLINKING ●： − %%,%%%,%%%： Remaining memory size of external USB 0〜09,999,999 1Kbyte （ storage unit） Remaining memory size of internal PC ####：...
  • Page 91 EO18-33027 6. ON LINE MODE 6. ON LINE MODE (except [FEED] key, Extended I/O) broken error occurred in the thermal head. HEAD ERROR ● ○ The error has occurred in the head driver. EXCESS HEAD The thermal head temperature ● ○...

  • Page 92: Input Password

    EO18-33027 6. ON LINE MODE 6. ON LINE MODE word data from a place other than the boundary of the long word data Access to the area of 80000000H to FFFFFFFFH in the logic space in the user mode. Undefined command placed in other than the delay slot has been decoded.
  • Page 93 EO18-33027 6. ON LINE MODE 6. ON LINE MODE （Ex. 1） [ESC]PC001;0A00,0300,2,2,A,00,B[LF][NUL] Command error  ＬＣＤ Display Command error  PC001;0A00,0300,2,2,A ,00,B  （Ex. 2） [ESC]T20G30[LF][NUL] Command error  Command Error  ＬＣＤ Display T20G30                （Ex. 3） [ESC] PC002;0100,0300,15,15,A,00,00,J0101,+000000000A,Z10,P1[LF][NUL] Command error Command error  ＬＣＤ display PC002;0100,0300,15,15 ,A,00,00,J0101,+00000 (*2) When command error is displayed, the code except 20H-7FH, A0H-DFH are displayed as “?” (3FH). (*3) When the ribbon near end detection is enabled, the error LED blinks 1Hz (50msec ON, 500msec OFF) during ribbon near end and condition is from No.1 to No.3.

  • Page 94: Threshold Setting

    EO18-33027 6. ON LINE MODE 6.1 THRESHOLD SETTING 6.1 THRESHOLD SETTING When a label is printed, the printer detects the gap between the labels using the transmissive sensor, and corrects the print position automatically to obtain a constant print position. However, when a preprinted label is used, some inks may prevent proper positioning correction.
  • Page 95 EO18-33027 6. ON LINE MODE 6.1 THRESHOLD SETTING [Threshold setting] ↓ [ENTER] key 6b. Judgement: ↓ Move to “7a/7b. ↓ Detail” by pressing [RIGHT] Key ↓ Press [RIGHT] Key ↓ [Threshold setting] ↓ Move to “8a. Sensor 7a. Detail: OK ↓...
  • Page 96 EO18-33027 6. ON LINE MODE 6.1 THRESHOLD SETTING The icon types to indicate judgement in judgement result display of threshold setting are below. Display example Icon name Explanation （English） ・Available to detect by paper sensor. Threshold OK(Mid.) value is middle. ・Available to detect by paper sensor.

  • Page 97: Online Mode Lcd Display

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6.2 ONLINE MODE LCD DISPLAY ONLINE MODE LCD DISPLAY EXAMPLE （English） Printer LCD Display Display contents condition Online ← Model name, Version No. (*5) ← Message ← Printing page number (*1) ← IP address etc. (*4) ←...
  • Page 98 6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 0 meter ribbon and the diameter is 43 mm for 70 meter ribbon. (*5) The configuration of model name is below. B-EX 4 T 1 - T Head resolution G: 203dpi, T: 305dpi, H: 600dpi Type 1: Type1, 2: Type2 Print method...
  • Page 99 6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY RFID icon It is used when RFID module is mounted. It is not displayed when RFID module is not mounted. It is ON when module is enabled and ready to communicate. It blinks when module is communicating and processing. - The communication includes the one not related radio wave output.
  • Page 100 6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY Set  paper,  Press  [RESTART]  key,  Error  occurs  then  resume  prating  if  there  is  during printing   remaining data  Stop printing if printing and, Help guide displayed since there is help message. Press [RIGHT] Key  Help message for paper empty (*1) 6.3 HELP DISPLAY EXPLANATION OF HELP DISPLAY The help display can be shown by pressing [RIGHT] key or [ENTER] key in case help guide is displayed...
  • Page 101 6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY HELP DISPLAY TRANSITION, OPERATION EXAMPLE（English） Display transition Display transition [LEFT]Key [RIGHT] Key [CANCEL] Key [ENTER] Key Online mode Error content Scroll display by [UP] Key and [DOWN] Key Error managing method Scroll display by [UP] Key and [DOWN] Key Error recovery method...

  • Page 102: Periodic Maintenance Procedure

    7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7. PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance.
  • Page 103 7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE (4) Remove paper debris or label glue from the media path. Media Path (5) When using the cutter unit, clean the cutter blade and the media path. WARNING! When cleaning the cutter, be careful not to be injured by the cutter blade. Loosen the two Plastic Head Screws to remove the Cutter Cover.
  • Page 104 7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE Apply FLOIL G-488 to the cutter unit using a soft cloth. CAUTION! 1. Lubrication: During parts replacement 2. Kinds of oil: FLOIL G-488: 1 Kg can. (Parts No. 19454906001) 3. Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanism.
  • Page 105 7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 10. Conduct the following tests and make sure that there is no problem. (1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) (2) Paper skew When the Strip Module is used;...

  • Page 106: Troubleshooting

    8. TROUBLESHOOTING EO18-33027 8. TROUBLESHOOTING 8. TROUBLESHOOTING Problems Cause Solution Power does not 1. Input voltage to the printer is not Replace the power cable or power turn ON. within the rated voltage. (Check by inlet. connector on the PS unit.) 2.
  • Page 107 8. TROUBLESHOOTING EO18-33027 8. TROUBLESHOOTING Problems Cause Solution Ribbon wrinkle 1. Poor ribbon quality. Use only TOSHIBA TEC-approved ribbon. 2. Ribbon is not rewound or fed Replace the ribbon rewind motor or smoothly. ribbon feed motor. Media feed failure 1. Media is not set properly. Set the media properly.

  • Page 108: Major Unit Replacement

    9. MAJOR UNIT REPLACEMENT EO18-33027 9. MAJOR UNIT REPLACEMENT 9. MAJOR UNIT REPLACEMENT WARNING! Turn the power off and disconnect the power cord before replacing the main parts. CAUTION! When replacing parts or performing maintenance on the printer, be careful not to damage the print head with a hard object like a watch or a ring.

  • Page 109: Power Supply Unit

    9. MAJOR UNIT REPLACEMENT EO18-33027 9.1 Power Supply Unit 9.1 POWER SUPPLY UNIT Remove the side panel (L). (Refer to Section 3.2.) Disconnect the power supply harness from the Main PC board. Remove the SMW-4x6 screw to detach the power supply unit from the printer. Power Supply Harness Main PC Board SMW-4x6 Screw...
  • Page 110 9. MAJOR UNIT REPLACEMENT EO18-33027 9.1 Power Supply Unit Replace the power supply unit with a new one, then reassemble in the reverse order of removal. Power Supply Unit...

  • Page 111: Main P.c.board

    9. MAJOR UNIT REPLACEMENT EO18-33027 9.2 MAIN PC BOARD 9.2 MAIN PC BOARD NOTE: After the MAIN PC board is replaced, the printer settings will be reset. Therefore, a copy of the current printer settings needs to be taken in advance using any of the following methods. (1) By using the Printer Setting Tool, save the current settings prior to a replacement of the MAIN PC board, and download these settings to the printer after the replacement.
  • Page 112 9. MAJOR UNIT REPLACEMENT EO18-33027 9.2 MAIN PC BOARD Replace the Main PC board with a new one, then reassemble in the reverse order of removal. MAIN PC Board...
  • Page 113 9. MAJOR UNIT REPLACEMENT EO18-33027 9.3 OPERATION PANEL ASS’Y 9.3 OPERATION PANEL ASS’Y 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the operation panel ass’y. (Refer to Section 3.4.) 3) Replace the operation panel ass’y with a new one, then reassemble in the reverse order of removal.
  • Page 114 9. MAJOR UNIT REPLACEMENT EO18-33027 9.4 STEPPING MOTOR ASS’Y 9.4 STEPPING MOTOR ASS’Y Remove the side panel (L). (Refer to Section 3.2.) Disconnect the stepping motor harness from the stepping motor ass’y. 3) Remove the two SMW-4x8 screws to detach the stepping motor ass’y. SMW-4x8 Screw SMW-4x8 Screw Stepping Motor Ass’y...
  • Page 115 9. MAJOR UNIT REPLACEMENT EO18-33027 9.4 STEPPING MOTOR ASS’Y Replace the stepping motor ass’y with a new one, then reassemble in the reverse order of removal.
  • Page 116 9. MAJOR UNIT REPLACEMENT EO18-33027 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5.1 Ribbon Motor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (take-up). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (take-up). SMW-3x6 Screw Ribbon Motor (Take-up) Relay Cable...
  • Page 117 9. MAJOR UNIT REPLACEMENT EO18-33027 9.5 RIBBON MOTORS (TAKE-UP, FEED) 9.5.2 Ribbon Motor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (feed). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (feed). Ribbon Motor (Feed) Relay Cable SMW-3x6 Screw...
  • Page 118 9. MAJOR UNIT REPLACEMENT EO18-33027 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6.1 Ribbon Motor Sensor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (take-up). NOTE: The other end of the sensor harness is connected to the Main PC board.
  • Page 119 9. MAJOR UNIT REPLACEMENT EO18-33027 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (take-up) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. • Attach the ribbon motor sensor (take-up) to the ribbon sensor plate (take-up) in the correct direction.
  • Page 120 9. MAJOR UNIT REPLACEMENT EO18-33027 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 9.6.2 Ribbon Motor Sensor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (feed). NOTE: The other end of the sensor harness is connected to the Main PC board. 3) Remove the SMW-3x6 screw to detach the ribbon motor sensor ass’y (feed).
  • Page 121 9. MAJOR UNIT REPLACEMENT EO18-33027 9.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (feed) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. • Attach the ribbon motor sensor (feed) to the ribbon sensor plate (feed) in the correct direction.
  • Page 122 9. MAJOR UNIT REPLACEMENT EO18-33027 9.7 PRINT HEAD 9.7 PRINT HEAD WARNING! Never perform the replacement just after printing. Doing so may cause you to be injured by the print head being hot. CAUTION! 1. Never touch the element when handling the print head. 2.
  • Page 123 9. MAJOR UNIT REPLACEMENT EO18-33027 9.7 PRINT HEAD Open the top cover. (Refer to Section 3.1.) Turn the head lever to the Free position to open the ribbon shaft holder plate. (Refer to Section 3.3.) Ribbon Shaft Holder Plate Open the print head block. Print Head Block Pull the print head ass’y in the direction indicated by the arrow, and disconnect the two harnesses to detach the print head ass’y.
  • Page 124 9. MAJOR UNIT REPLACEMENT EO18-33027 9.7 PRINT HEAD Replace the print head ass’y with a new one, then reassemble in the reverse order of removal. NOTE: Fit the positioning pins of the head bracket into the positioning holes of the print head ass’y, which doesn’t require the position adjustment.
  • Page 125 9. MAJOR UNIT REPLACEMENT EO18-33027 9.8 PLATEN 9.8 PLATEN Open the top cover. (Refer to Section 3.1.) Open the print head block. Push the hook through the rectangle hole with a fine tool to remove the platen holder cover. Hook Platen Holder Cover Push Remove the platen holder and the strip plate.
  • Page 126 9. MAJOR UNIT REPLACEMENT EO18-33027 9.8 PLATEN Replace the platen with a new one, then reassemble in the reverse order of removal. NOTES: 1. Apply FLOIL to the platen pulley before installing the platen. Platen Pulley 2. When installing the platen, first fully insert the pulley into the printer. Also make sure that the platen holder cover is fixed with the hook.
  • Page 127 9. MAJOR UNIT REPLACEMENT EO18-33027 9.9 PINCH ROLLER LOWER ASS’Y 9.9 PINCH ROLLER LOWER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the print head block. Make sure that the media guide is closed. (In this condition, you can easily remove the pinch roller holder cover on the left side of the feed roller.) Media Guide Push the hook through the rectangle hole with a fine tool to open the pinch roller holder cover.
  • Page 128 9. MAJOR UNIT REPLACEMENT EO18-33027 9.9 PINCH ROLLER LOWER ASS’Y Detach the pinch roller holder and the pinch roller lower ass’y. Pinch Roller Lower Ass’y Pinch Roller Holder Replace the pinch roller lower ass’y with a new one, then reassemble in the reverse order of removal.
  • Page 129 9. MAJOR UNIT REPLACEMENT EO18-33027 9.10 PINCH ROLLER UPPER ASS’Y 9.10 PINCH ROLLER UPPER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the print head block. Remove the SMW-3x6 screw to remove the pinch roller side plate. SMW-3x6 Screw Pinch Roller Side Plate Remove the three SMW-4x8 screws to detach the pinch roller cover.
  • Page 130 9. MAJOR UNIT REPLACEMENT EO18-33027 9.10 PINCH ROLLER UPPER ASS’Y 5) Release the two springs to remove the pinch roller upper ass’y. Spring 6) Replace the pinch roller upper ass’y with a new one, then reassemble in the reverse order of removal.
  • Page 131 9. MAJOR UNIT REPLACEMENT EO18-33027 9.11 MEDIA SENSORS ASS’Y （Revision date: MAY 2013） 9.11 MEDIA SENSORS ASS’Y NOTE: The media sensor ass’y is comprised of the media sensor (upper) and the media sensor (lower). The media sensor (upper) contains the thermistor and the feed gap sensor (photo transistor). The media sensor (lower) contains the black mark sensor and the feed gap sensor (photo diode).
  • Page 132 9. MAJOR UNIT REPLACEMENT EO18-33027 9.11 MEDIA SENSORS ASS’Y （Revision date: MAY 2013） Replace the media sensor ass’y with a new one, then reassemble in the reverse order of removal. Media Sensor Ass’y NOTE: After replacing the media sensor ass’y, refer to Section 5.7 to adjust the sensor level for the media to be used.

  • Page 133: Head Up Sensor

    9. MAJOR UNIT REPLACEMENT EO18-33027 9.12 HEAD UP SENSOR 9.12 HEAD UP SENSOR Remove the side panel (L). (Refer to Section 3.2.) Squeeze the four hooks of the head up sensor to remove it from the head up sensor plate. Hook Head Up Sensor Plate Head Up Sensor...

  • Page 134: Ribbon End Sensor

    9. MAJOR UNIT REPLACEMENT EO18-33027 9.13 RIBBON END SENSOR 9.13 RIBBON END SENSOR Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to Free position and open the ribbon shaft holder plate. Head lock Leve Free Ribbon Shaft Holder Plate Open the print head block.
  • Page 135 9. MAJOR UNIT REPLACEMENT EO18-33027 9.13 RIBBON END SENSOR Disconnect the ribbon end sensor harness from the ribbon end sensor. Ribbon End Sensor Ribbon End Sensor Harness Replace the ribbon end sensor with a new one, then reassemble in the reverse order of removal. NOTE: After replacing the ribbon end sensor, refer to Section 5.7 to adjust the sensor level for the ribbon to be used 9-28...

  • Page 136: Paper Guide Assembly

    9. MAJOR UNIT REPLACEMENT EO18-33027 9.14 PAPER GUIDE ASSEMBLY (Revision date: MAY 2013) 9.14 PAPER GUIDE ASSEMBLY Remove the side panel (L). (Refer to Section 3.2.) Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to Free position and open the ribbon shaft holder plate. Head Lock Lever Free...
  • Page 137 9. MAJOR UNIT REPLACEMENT EO18-33027 9.14 PAPER GUIDE ASSEMBLY (Revision date: MAY 2013) 6) Loosen the two bottom screws of the Ribbon shaft holder plate. 7) Remove the two platen rollers by unhooking the respective platen holders . After that, remove the 2 screws indicated in the picture below.

  • Page 138: Rfid Analyze Tool

    10. RFID ANALYZE TOOL EO18-33027 10.1 Sstem Requirement 10. RFID ANALYZE TOOL When an RFID module is installed, the printer will be able to write data on an RFID tag as well as print data on the surface of the RFID-tag embedded label. To properly issue RFID tags, it may be necessary to adjust the RFID tag position so that it stops just above the antenna of the RFID module.
  • Page 139 10. RFID ANALYZE TOOL EO18-33027 10.2 Set up 10.2 Set up Setup Disk The Installation Setup Disk consists of one CD-ROM. B-SX/SA RFID Analyze Tool WR.FD-SX-RFID-ANALYZE V1.5 7FM00111300：V1.5.0 22nd February 2008 V006.000 Copyright © 2008 TOSHIBA TEC CORPORATION All Rights Reserved Installation Procedure 1.
  • Page 140 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions 10.3 Application Functions 10.3.1 Main Menu (17) (10) (11) (12) (16) (13) (14) (15) Front Feed amount: +9999 ~ -9999 Write Test Button Back Feed amount: +9999 ~ -9999 Read Test Button Number of test tries: 999 ~ 0 Test Stop Button...
  • Page 141 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions 10.3.2 File Menu Log Information Set Displays the Test Information Setting screen shown below. Make necessary settings and click on the “OK” button. Antenna Kind Information Antenna Position: “Upper”, “Lower”, “In addition to this” Tag Kind Information: “Toppan”, “OMRON”, “Rafsec”, “Impinj”, “In addition to this”...
  • Page 142 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions Log Save As Saves text data in the “Results” box of the RFID Analyze Tool screen into a text file. Text Capture Saves the test result into a CSV file. Selecting “Text Capture” then “Open” shows “Capture” in the area indicated by “2)” in the figure below.
  • Page 143 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions Tag Type Feed Amount Number of Tries RFID Module Type Communication Settings between PC and Printer Sheet Count Feed Command (Serial Port Setting) Label Size Command Printer type End (Exit) Exits from the Analyze Tool program. 10- 6...
  • Page 144 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions 10.3.3 Tool Menu Status Bar Port Open Opens/closes a port to communicate with the printer. • “Serial PortOpen”: The printer port is ready to be opened. After the port is opened, “Serial PortClose” will be displayed in the Tool menu and “Serial (Open)”...
  • Page 145 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions CommSetting Makes settings for communication between the PC and the printer. Port: COM1 to COM9 Baudrate: 2400, 4800, 9600, 19200, 38400, 115200 Data bit: 8 bit Parity: NONE, EVEN, ODD Stop bit: 1, 2 Flow control: NON, XON, XON/XOFF, RTS/CTS+XON/XOFF...
  • Page 146 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions Test Option This menu is available only when the U2 type is selected. (However, when the U1 type is selected, only the Power Level Change and Level Range are programmable.) PWR Level Change AGC Read Value Level Range: Start (9 to 18)
  • Page 147 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions Sheet Setting Makes settings for the media to be used. Sheet Inf. Sheet Count: The number of tags to be tested. (1 ~ 5) After printing on one label, a next tag is automatically fed to continue the test. LabelSize Command Size: Label Length...
  • Page 148 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions Select the printer model Makes a choice of a printer model from Get Printer Type menu. Choose “B-SX4T/SX5T”. NOTE: This information can be saved by a parameter save function. Select the test mode This menu is not available.
  • Page 149 10. RFID ANALYZE TOOL EO18-33027 10.3 Application Functions 10.3.4 Help Menu Displays Printer Version and RFID Module Version. Printer Version RFID Module Version Example RFID Module Version Printer Version NOTE: Printer version and module version are indicated next to the date and time of Log file. Example) CSV file information Date&Time = 07/10/16 09:47:24: Printer Information = B-SX4T Z4.4C 27SEP2007 Module Information = U2 JPN #00PV971...
  • Page 150 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure 10.4 Operating Procedure 1. Connect the printer to the PC with the serial interface cable or LAN cable. 2. Start the “B-SX RFID Analyze Tool” application. 10- 13...
  • Page 151 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure 3. Click on the “Tool” menu, and choose “CommSetting”. Tool CommSetting 10- 14...
  • Page 152 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure 4. When the “CommSetting” screen appears, perform the serial port or LAN setting in accordance with the settings of the B-EX4T/EX6T printer. Port: COM1 to COM9 Baudrate: 2400, 4800, 9600, 19200, 38400, 115200 Data bit: 8 bit Parity: NONE, EVEN, ODD Stop bit: 1, 2...
  • Page 153 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure 4. Set the following parameters. RFID module type to be analyzed (RFID Module Select) Choose the RFID module to be used for the RFID Module Select parameter. B-EX700-RFID-H1-QM-R: “H1” B-EX700-RFID-U2-EU/US-R: “U2” RFID Module Select 10- 16...
  • Page 154 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure RFID tag type to be analyzed (Tag type) Selectable tag types are different depending on the RFID module types. RFID module type Tag type C220 (H1), I-Code (H1), ISO15693 (H1), Tag-it (H1) and C320 (H1) H1: B-EX700-RFID-H1-QM-R U2: B-EX700-RFID-U2-EU/US-R EPC C1 Gen2...
  • Page 155 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure Feed amount range (Front/Back Feed) Set the feed amount range where an RFID tag is analyzed. Upper limit (Reverse feed amount): 0 – 9990 (in units of 0.1 mm) Lower limit (Forward feed amount): 0 – 9990 (in units of 0.1 mm) The values can be entered by either pressing the “UP”...
  • Page 156 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure 5. Perform a write test or read test. Write test Click on the “Write Test” button to start a write test. During the write test, total number of successful write and total number of write performed are shown in the status bar.
  • Page 157 10. RFID ANALYZE TOOL EO18-33027 10.4 Operating Procedure Example (U1 module) Write Test button Read Test button Results box All read or write test results Text box Status bar Write/Read Results Box Status Data Tag ID Feed amount Total number of succeeded tests Total number of tests 10- 20...

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