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HEIL DURAPACK 5000 NYC Operation Manual

High-compaction rear loader
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NYC DURAPACK
HIGH-COMPACTION REAR LOADER
OPERATION MANUAL
ISSUED DECEMBER 2024
© 2024 The Heil Co.
Failure to follow all instructions and safety precautions
in this manual, in the Service Manual, in other
manufacturers' manuals and on the safety decals
attached to the product could result in serious injury or
death to operators or bystanders and/or damage to
property.
DO NOT operate this vehicle before you READ and
®
5000
UNDERSTAND this Operation Manual, the Service
Manual for this unit, other applicable manufacturers'
manuals, and the safety decals on the product.
Each operator of this unit must read and understand all
directions in this manual before they first operate this
vehicle.
Keep this manual in the cab for new operators and to
remind all operators about safe use.
WARNING
TP1NYDP5-OM-1224

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Summary of Contents for HEIL DURAPACK 5000 NYC

  • Page 1 Each operator of this unit must read and understand all OPERATION MANUAL directions in this manual before they first operate this ISSUED DECEMBER 2024 vehicle. Keep this manual in the cab for new operators and to remind all operators about safe use. © 2024 The Heil Co. TP1NYDP5-OM-1224...

  • Page 2: Read This Manual

    READ THIS MANUAL! EVERY PERSON who will OPERATE, MAINTAIN, REPAIR, OR OTHERWISE WORK with the Heil unit MUST READ AND UNDERSTAND this entire Operator’s Manual before starting the engine or activating any switches or controls. MAKE SURE to read the Service Manual for the unit BEFORE you do any maintenance or repair procedures.

  • Page 3: Table Of Contents

    Section Preview Section Preview ..............................54 Locking Out the Unit Locking Out the Unit ..............................55 Locking Out the Unit (Continued) ..............................56 Locking Out the Unit (Continued) ..............................57 Issued December 2024 Copyright 2024, The Heil Co. Table of Contents Printed in the U.S.A.
  • Page 4 Check the Hydraulic Oil Level ..............................85 Hydraulic Oil Tank with Sight Gauge Hydraulic Oil Tank with Sight Gauge ..............................86 Cycle All Hydraulic Functions Cycle All Hydraulic Functions ..............................87 Issued December 2024 Copyright 2024, The Heil Co. Table of Contents Printed in the U.S.A.
  • Page 5 Sump Doors and Washout System / Preparing to Return to Route ..............................105 End of Day Procedures Section Preview Section Preview ..............................108 Parking the Unit Parking the Unit ..............................109 Index ..................................111 Issued December 2024 Copyright 2024, The Heil Co. Table of Contents Printed in the U.S.A.
  • Page 6 ® NYC DURAPACK 5000 NOTES:...
  • Page 7 ® NYC DURAPACK 5000 ® NYC DuraPack 5000 HIGH-COMPACTION REAR LOADER OPERATION MANUAL ISSUED DECEMBER 2024 TP1NYDP5-OM-1224 Issued December 2024 Copyright 2024, The Heil Co. Printed in the U.S.A.
  • Page 8 ® NYC DURAPACK 5000 NOTES:...

  • Page 9: Section 1 Introduction

    ® NYC DURAPACK 5000 SECTION 1 INTRODUCTION Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 10: Section Preview

    Telephone numbers and website URL for parts, technical support, warranty claims, training and manuals Identifying the different models Identifying the left (street side) of the unit The unit serial plate Various parts of the unit Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 11: Introduction

    8. On-Route Operation Procedures warranty repairs must be performed by …”. 9. Landfill/Transfer Station/Recycle Center Procedures 10.End of Day Procedures Each DANGER, WARNING, and CAUTION notice precedes its applicable text. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 12: To The Owner

    This manual is designed to help ensure safe, efficient and the unit. proper operation of The Heil Co. d/b/a Heil Environmental You must make sure that repairs are made that may ® ("Heil") NYC DuraPack...

  • Page 13: To The Operator

    Refer to the Daily Checklist Manuals. Always read and understand all associated You must make sure that all decals and labels are manuals alongside the Heil Parts and Service Manual and clean and readable. Heil Operation Manual.

  • Page 14: To The Operator (Continued)

    You must make sure the unit is on hard, stable ground when you unload refuse at the landfill or transfer station. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 15: Warranty Claims And Inquiries

    WARRANTY CLAIMS AND INQUIRIES The HEIL ENVIRONMENTAL WARRANTY STATEMENT is printed on the inside, back cover of this manual. Should a failure occur that is covered by this warranty, contact the nearest Heil dealer for warranty repair unless otherwise authorized by Heil.

  • Page 16: Customer Service And Repair Parts Contact Information

    ® NYC DURAPACK 5000 CONTACT INFORMATION Customer Care Phone: 866-275-4345 Technical Service Phone: 866-310-4345 Parts Central Phone: 800-528-5308 4301 Gault Avenue North Fort Payne, AL 35967 www.heil.com Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 17: Models

    The unit has an eject mode for dumping the refuse from the body. You remove the refuse from the body by raising the tailgate and then operating the ejector panel which pushes the refuse from the body. Figure 1. Eject Model Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 18: Serial Plate Location

    “curbside”. The figure below shows the locations of the serial plates on the street side of the unit’s body and tailgate. See the next page for a description of the information that is on the serial plate. Figure 2. Serial Plate Locations Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 19: Reading The Serial Plate

    Date of manufacture (last number of the year followed by the number of the day of the year, e.g. J078 is year 2018 and the 78th day of 2018). Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 20: Product Nomenclature

    The figure below shows the major components and their typical location on the unit. See the following pages for brief descriptions of each component shown below. Figure 4. Product Nomenclature Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 21: Product Nomenclature (Continued)

    Do not use the ejector panel to pack refuse against a closed tailgate (backpack). Packing refuse against a closed tailgate may result in damage to body or ejector cylinder. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 22 Power Take-Off (PTO). With a front-mount pump, the operator turns the pump ON and OFF as needed with the SYSTEM POWER switch located on the in-cab control panel. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 23 A tailgate in motion is dangerous. Serious injury or death may occur if a person is struck by a moving tailgate or becomes trapped between the tailgate and the body. Clear the area near the tailgate of all unnecessary people before you raise or lower the tailgate. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 24 After you unload the refuse, you use the cylinders to LOWER the tailgate. Throttle Advance – The throttle advance is automatically engaged during the tailgate packing cycle. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 25: Glossary

    The loading chamber of the unit in front of the packer panel where you dump the refuse material. illuminate Make a lamp shine light (the lamp is on). Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 26 The packer panel is comprised of the blade and the upper panel. The packer panel moves refuse out of the hopper and compacts it into the body. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 27 The assembly that moves refuse into the body. The upper panel works with the blade to open the upper panel hopper, move refuse into the body, compact the refuse and to close the hopper. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.
  • Page 28 ® NYC DURAPACK 5000 GLOSSARY TERM DEFINITION WARNING Indicates a hazardous situation, which if not avoided, could result in death or serious injury. Issued December 2024 Copyright 2024, The Heil Co. Introduction Printed in the U.S.A.

  • Page 29: Safety Messages And Decals

    ® NYC DURAPACK 5000 SECTION 2 SAFETY MESSAGES AND DECALS Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 30: Section Preview

    General safety precautions and safety precautions for the safe operation and maintenance of the unit The safety precautions for NOT towing another vehicle or machine Safety decals on the unit Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 31: Precautionary Statements

    You must also read, understand and follow those messages. Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 32: General Safety Precautions

    PTO and PUSH the PUMP switch so it shuts or wear, REPLACE them IMMEDIATELY. Get decals off the pump. from your Heil dealer or Heil. o For units with automatic transmissions PUSH the DO NOT use this refuse collection vehicle to TOW SYSTEM POWER switch so the pump shuts off.

  • Page 33: General Safety Precautions (Continued)

    CHECK the height of the unit after you do any modifications to the chassis suspension. Any chassis suspension modification may change the height of the unit. See Tables 1 and 2. Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 34 STAY IN THE CAB and KEEP AWAY FROM ALL METAL PARTS OF THE UNIT if the unit does touch a power line. STAY IN THE UNIT UNTIL HELP ARRIVES. Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 35: Overhead Clearances

    Above 50,000 to 345,000 10 feet (3 m) Above 345,000 to 750,000 16 feet (4.9 m) Above 750,000 to 1,000,000 20 feet (6.1 m) Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 36 See the Lock-Out/Tag-Out Procedure TOWING OF ANY EQUIPMENT Heil DOES NOT recommend that you tow any kind of equipment with the unit. The unit was NOT DESIGNED nor intended for towing.

  • Page 37: Decals

    Decal part numbers can be found below and in the Parts Manual. You can purchase replacement decals from your Heil Dealer or from the Heil Parts Central, 800-528- 5308.

  • Page 38: Decal Placement

    ® NYC DURAPACK 5000 DECAL PLACEMENT Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 39 ® NYC DURAPACK 5000 DECAL PLACEMENT (CONTINUED) Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 40 STENCIL, T.P. 130 ................ - ......2 212-2567 STENCIL, Hydraulic Oil Only ............- ......1 212-3003 DECAL, Slow Down ............... - ......1 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 41 ® NYC DURAPACK 5000 212-3011 DECAL, Warning, Do not Stand or Cross ......... - ......2 212-3012 STENCIL, Unit Number ..............- ......1 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 42 LABEL, Tailgate Clear ..............- ......1 212-3316 DECAL, Warning, Body Ladder Operation ........- ......1 212-3551 DECAL, Preparing Unit to check Hydraulic Oil Level ......- ......1 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 43: Decal Images

    Figure 5. Danger: Operations Manual, PN 212-0735 Figure 6. Danger: Stand Clear, PN 212-1115 Figure 8. Danger: Stand Clear, PN Figure 7. Caution: Tailgate Locked/Unlocked, PN 212-1205 212-2442 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 44 DO NOT Stand or Cross Behind, PN 212-3011 Figure 11. Caution: Disconnect Battery Before Welding, PN 212-2448 Figure 12. Proximity Switch, Adjustment, PN 212-2228 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 45 PN 212-1608 Figure 15. Throttle, Figure 16. Tailgate PN 212-3312 Clear, PN 212-3313 Figure 13. Danger: Stand Clear When T/G is in Motion, PN 212-1576 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 46 Figure 18. ANSI Compliance, PN 212-0984 Figure 17. Body Controls, PN 212-3045 Figure 20. Notice, Emergency Stop, PN Figure 19. Pressure Settings, PN 212-3143 212-3019 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 47 Figure 22. T.P. 130, PN 212-2807 Figure 21. Hydraulic Oil Only, PN 212-2567 Figure 23. For Pulling Only, PN 212-3218 Figure 24. Test Port, PN 212-2737 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 48 NYC DURAPACK 5000 DECAL IMAGES (CONTINUED) Figure 25. Sanitation, PN 212-2195 and 212-2449 Figure 26. T.P. 120, PN 212-2199 Figure 27.Don't Litter, PN 212-2200 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 49 Figure 29. 3 Micron Filter, PN 212-2450, 212-2668 and 212-3012 Figure 30. 3 Micron Filter, PN 212-2668 Figure 31. Air Drain, PN 212-3074 Figure 28. City Logo, PN 212-2443 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 50 Figure 35. Body Ladder Operation, PN 212-3316 Figure 33. Full -, PN 212-2460 Figure 34. Before Towing Disabled Vehicle, Remove Both Axle Shafts, PN 212-2441 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 51 NYC DURAPACK 5000 DECAL IMAGES (CONTINUED) Figure 37. Warning: Curb Side Tailgate Controls, PN Figure 36. Warning: Street Side Tailgate Controls, 212-1570 PN 212-1546 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 52 ® NYC DURAPACK 5000 DECAL IMAGES (CONTINUED) Figure 38. Danger: Tailgate Prop Operation, PN Figure 39. Caution: Wide Turns, PN 212-1719 212-2618 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 53 ® NYC DURAPACK 5000 DECAL IMAGES (CONTINUED) Figure 40. Lubrication Guide, PN 212-1542 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 54 DECAL IMAGES (CONTINUED) Figure 42. City Logo, PN 212-2443 Figure 41. Hydraulic Oil Only, PN 212-2567 44. Sump Door, PN 212-2067 43. Stand Clear, PN 212-1911 Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.

  • Page 55: Care Of Decals

    Do not use sharp angles to clean the decals – this can lift the decals from the unit. o NEVER use a “turbo pressure nozzle”. Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 56 ® NYC DURAPACK 5000 PRESSURE WASHER TECHNIQUE Figure 45. Recommended Technique Figure 46. Incorrect Technique Issued December 2024 Copyright 2024, The Heil Co. Safety Messages and Decals Printed in the U.S.A.
  • Page 57 Flush eyes and skin with water for 15 minutes after contact. Seek immediate medical help. Spot clean the decal with Isopropyl Alcohol and a micro-fiber cloth (rag). If these methods do not work on a problem area, call a Heil Dealer or Heil Customer Service. Issued December 2024 Copyright 2024, The Heil Co.
  • Page 58 ® NYC DURAPACK 5000 NOTES:...

  • Page 59: Lock-Out/Tag-Out Procedure

    ® NYC DURAPACK 5000 SECTION 3 LOCK-OUT/TAG-OUT PROCEDURE Issued December 2024 Copyright 2024, The Heil Co. Lock-Out/Tag-Out Procedure Printed in the U.S.A.

  • Page 60: Section Preview

    Read this section to learn about the proper Lockout/Tagout procedures. You MUST Lockout/Tagout a unit BEFORE: You enter the body Do any maintenance or repair procedures. Issued December 2024 Copyright 2024, The Heil Co. Lock-Out/Tag-Out Procedure Printed in the U.S.A.

  • Page 61: Locking Out The Unit

    ® NYC DURAPACK 5000 LOCKOUT/TAGOUT PROCEDURE Watch the Service Shack Video online at www.Heil.com/ Heil-Service-Shack by selecting Lock-Out/Tag-Out. DANGER 1. Put the unit in a Lockout/Tagout mode: This procedure MUST be followed before entering the units BEFORE you enter the unit’s body body or performing any maintenance repair or cleaning procedures on the unit.

  • Page 62: Locking Out The Unit (Continued)

    ANY service or maintenance with service, maintenance or cleaning. other authorized employees. Each employee MUST place their personally assigned tag and lock to the multi-hasp connected to the disconnect switch. Issued December 2024 Copyright 2024, The Heil Co. Lock-Out/Tag-Out Procedure Printed in the U.S.A.

  • Page 63: Locking Out The Unit (Continued)

    ENSURE all employees are safely positioned or removed from the area. d. NOTIFY all affected employees that the Lockout/ Tagout devices are being removed. Issued December 2024 Copyright 2024, The Heil Co. Lock-Out/Tag-Out Procedure Printed in the U.S.A.
  • Page 64 ® NYC DURAPACK 5000 NOTES:...
  • Page 65 ® NYC DURAPACK 5000 SECTION 4 FEATURES, CONTROLS, SWITCHES, AND INDICATOR LIGHTS Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 66: Section Preview

    The in-cab cab controls, switches and buttons How the in-cab controls work The in-cab indicator lights available The outside controls and how they work Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 67: Controls, Switches, And Indicator Lights

    Make sure you are familiar with the control panel in your unit. Figure 48. In-Cab Control Panel Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 68: In-Cab Control Panel (Continued)

    ON. The switch light comes ON. MOVE the switch to the OFF position to turn the light OFF. The switch light goes OFF. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 69: Standard Outside Controls

    UPPER PANEL lever. It is the lever closest to the end of the body. tailgate. See the figures on the next two pages. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 70: Standard Outside Controls (Continued)

    ® NYC DURAPACK 5000 STANDARD OUTSIDE CONTROLS (CONTINUED) Figure 49. Blade Control Lever Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 71: Standard Outside Controls (Continued)

    ® NYC DURAPACK 5000 STANDARD OUTSIDE CONTROLS (CONTINUED) Figure 50. Upper Panel Control Lever Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 72: Standard Outside Controls (Continued)

    NOT FULLY CLOSED and goes OFF when RETRACT operation at any time or when the ejector it is fully CLOSED. panel is fully EXTENDED or RETRACTED. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 73: Standard Outside Controls (Continued)

    Use this switch with the tailgate raised to clear refuse from the tailgate. See the figure below. Figure 51. Front Street Side Controls Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 74: Standard Outside Controls (Continued)

    Use this switch to turn on the Hopper Light. J. WORK LIGHT Switch Figure 52. Hopper Light Switch Location Use this switch to turn on the Hopper Light. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 75: Standard Outside Controls (Continued)

    Make sure the refuse container is properly secured to the latch bar before you raise or lower the container. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.
  • Page 76 RAISE the container again. DO NOT continue to RAISE a refuse container when the slider latch does not extend and lock the container. Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.
  • Page 77 ® NYC DURAPACK 5000 STANDARD OUTSIDE CONTROLS (CONTINUED) K. CART TIPPER Controls (Continued) Figure 54. Street Side Cart Tipper Controls Issued December 2024 Copyright 2024, The Heil Co. Controls, Sw itches, and Indicator Lights Printed in the U.S.A.

  • Page 78: Auxiliary Quick Disconnect Hook-Up

    Each body has a quick disconnect. Suction line disconnect is located at the back of the oil tank. Contact Heil Technical Service at 866-310-4345 for more information. Figure 55. Auxiliary Quick Disconnect Issued December 2024 Copyright 2024, The Heil Co.

  • Page 79: Body And Tailgate Props

    ® NYC DURAPACK 5000 SECTION 5 BODY AND TAILGATE PROPS Issued December 2024 Copyright 2024, The Heil Co. Body and Tailgate Props Printed in the U.S.A.

  • Page 80: Section Preview

    ® NYC DURAPACK 5000 PREVIEW Read this section to learn about: Using the body props Using the tailgate props Issued December 2024 Copyright 2024, The Heil Co. Body and Tailgate Props Printed in the U.S.A.

  • Page 81: Factory Body Props / Propping The Tailgate

    Do not walk under or go between the body and the tailgate when the tailgate is in motion, while you prop the tailgate or while the tailgate is propped. Issued December 2024 Copyright 2024, The Heil Co. Body and Tailgate Props Printed in the U.S.A.
  • Page 82 ® NYC DURAPACK 5000 Issued December 2024 Copyright 2024, The Heil Co. Body and Tailgate Props Printed in the U.S.A.

  • Page 83: Daily Checklist

    ® NYC DURAPACK 5000 SECTION 6 DAILY CHECKLIST Issued December 2024 Copyright 2024, The Heil Co. Daily Checklist Printed in the U.S.A.

  • Page 84: Daily Checklist Body Daily Checklist

    Install new fiber guard on new hoses Worn or damaged tailgate lock components Replace worn or damaged components Loose or missing tailgate lock hardware Tighten loose hardware Replace missing hardware Issued December 2024 Copyright 2024, The Heil Co. Daily Checklist Printed in the U.S.A.
  • Page 85 Body mounting brackets have loose hardware, Tighten loose hardware damaged hardware or cracked welds Replace missing hardware Repair cracked welds Air regulator (typically located at front of body) 90 PSI Issued December 2024 Copyright 2024, The Heil Co. Daily Checklist Printed in the U.S.A.
  • Page 86 ® NYC DURAPACK 5000 NOTES:...
  • Page 87 ® NYC DURAPACK 5000 SECTION 7 BEFORE GOING ON ROUTE Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 88: Before Going On Route Section Preview

    Starting the unit in cold weather Setting the unit up for the route Removing power to the unit during periods of not using the unit Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.
  • Page 89 A part failure during operation can cause serious injury or death to a person or damage to the unit. Repair or replace any failed or defective part immediately. Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 90: Before Starting A Route / Warming Up The Hydraulic Oil

    6. Make sure the oil temperature on the site gauge is between 120° and 160°F. If not, repeat step 5. 7. Check for fluid leaks. Repair if necessary. Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 91: Check The Hydraulic Oil Level

    HYDRAULIC OIL LEVEL Current Heil standard hydraulic oil is Shell Tellus S2 VX Before checking the oil level or adding oil, make sure the oil 32. Please see product TDS and MSDS for more detail is warmed up and the unit is in the following position with all information about it.

  • Page 92: Hydraulic Oil Tank With Sight Gauge

    ® NYC DURAPACK 5000 HYDRAULIC OIL TANK WITH SIGHT GAUGE Figure 56. Hydraulic Oil Tank with Sight Gauge Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 93: Cycle All Hydraulic Functions

    UNLOCK and RAISE the tailgate, then do at least one EJECTOR PANEL cycle, which includes a full EXTEND cycle and a full RETRACT cycle. Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 94: Check The Traveling Or "In-Transit" Position

    The quick release pin is secured in the barrel. o The wing screw is securely tightened against the door. Figure 57. In-Transit Position Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.

  • Page 95: Check The Traveling Or "In-Transit" Position (Continued)

    ® NYC DURAPACK 5000 CHECK THE TRAVELING OR “IN-TRANSIT” NOTES: POSITION (CONTINUED) Figure 58. In-Transit Position (Door Details) Issued December 2024 Copyright 2024, The Heil Co. Before Going on Route Printed in the U.S.A.
  • Page 96 ® NYC DURAPACK 5000 NOTES:...

  • Page 97: On-Route Operation Procedures

    ® NYC DURAPACK 5000 SECTION 8 ON-ROUTE OPERATION PROCEDURES Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 98: Section Preview

    Setting up the unit for a route Loading refuse Packing the load Packing on-the-move Washout system Setting up the unit for the landfill or transfer station Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 99: Driving To Pick-Up Locations

    If equipped, drive from the curb-side driver position ONLY on the collection route. DO NOT use this station during travel to or from a route, landfill or transfer station. Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 100: Before Loading (Continued)

    3. The packing mechanism should be in the START POSITION with the upper panel fully IN and the blade fully DOWN. See the figure to the right. Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 101: Loading Refuse Manually

    The hopper is now ready to receive refuse. 2. Load the refuse from a container into the hopper and then move the container to the pick-up location. Figure 60. Loading Refuse Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 102: Loading Refuse Manually (Continued)

    10. Go to the next stop on the route. refuse. 7. Leave the blade against the refuse. 8. Move the refuse container to its pick-up location. Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 103: Packing On-The-Move

    5000 PACKING ON-THE-MOVE ACHIEVING PAYLOADS Heil NYC DuraPack 5000 units can pack on-the move. The Read this section for advice and tips on how to pack operator does this manually between stops. Some units will the most efficient loads with your unit.

  • Page 104: Leaving The Route For The Landfill/Transfer Station

    For each door: o The quick release pin is secured in the barrel. o The wing screw is securely tightened against the door. Issued December 2024 Copyright 2024, The Heil Co. On-Route Operation Procedures Printed in the U.S.A.

  • Page 105: Landfill/Transfer Station/Recycle Center Procedures

    ® NYC DURAPACK 5000 SECTION 9 LANDFILL/TRANSFER STATION/ RECYCLE CENTER PROCEDURES Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 106: Section Preview

    Read this section to learn about: Setup conditions to dump the refuse Unloading the refuse Using the sump and (optional) washout system Preparing the unit to return to route. Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 107: Overview Of Landfill/Transfer Station/Recycle Center Procedures / Unlocking And Raising The Tailgate

    Always stop the unit on the most stable, hard, dry and level surface you can find before you empty the refuse. Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 108: Unlock And Raise The Tailgate (Continued) / Unload Refuse

    PUSH the EJECT lever DOWN and HOLD until the ejector panel is fully RETRACTED and at the front of the body. b. RELEASE the eject lever. Figure 62. Tailgate Controls Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 109: Clean And Inspect The Tailgate / Lower And Lock The Tailgate

    The TAILGATE OPEN warning light will go OFF and the alarm will stop when body is FULLY down and the tailgate is completely closed. Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 110: Lower And Lock The Tailgate (Continued) / Clean And Inspect The Hopper And Packer Panel

    STARTING POSITION, OPEN and PACK. If the blade and upper panel do not operate correctly, report the problem to your supervisor for maintenance action. Figure 63. Tailgate Lock Indicators Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...

  • Page 111: Sump Doors And Washout System / Preparing To Return To Route

    For a unit with refuse, the blade is up tight against refuse. For a unit with no refuse, the blade is at the START POSITION. Issued December 2024 Copyright 2024, The Heil Co. Landfill/Transfer Station/Recycle Center Printed in the U.S.A. Procedures...
  • Page 112 ® NYC DURAPACK 5000 NOTES:...

  • Page 113: End Of Day Procedures

    ® NYC DURAPACK 5000 SECTION 10 END OF DAY PROCEDURES Issued December 2024 Copyright 2024, The Heil Co. End of Day Procedures Printed in the U.S.A.

  • Page 114: Section Preview

    ® NYC DURAPACK 5000 PREVIEW Read this section to learn about: Parking the Unit Final Inspection Report to Employer/Supervisor Ignition Keys Issued December 2024 Copyright 2024, The Heil Co. End of Day Procedures Printed in the U.S.A.
  • Page 115 Put the ignition keys in a secure storage area designated by cylinders, valves, pump and fittings. Report any leaks your employer/supervisor. to your employer/supervisor. Issued December 2024 Copyright 2024, The Heil Co. End of Day Procedures Printed in the U.S.A.
  • Page 116 ® NYC DURAPACK 5000 NOTES:...

  • Page 117: Index

    19, 61 clean and inspect the tailgate front head 15, 19 cold weather warmup procedure FULLY RETRACTED POSITION contact information Issued December 2024 Copyright 2024, The Heil Co. Index Printed in the U.S.A.
  • Page 118 PACK POSITION packer blade LATCHED packer blade lever leaving the route for the landfill/transfer station packer panel 15, 19 LOAD POSITION packer switch loading refuse manually Issued December 2024 Copyright 2024, The Heil Co. Index Printed in the U.S.A.
  • Page 119 15, 19 unload refuse slide (upper panel) assembly unloading slide/blade controls unlock and raise the tailgate standard indicator lights unlocking and raising the tailgate Issued December 2024 Copyright 2024, The Heil Co. Index Printed in the U.S.A.
  • Page 120 19, 25 warranty claims and inquiries washout system when working in or around the vehicle Issued December 2024 Copyright 2024, The Heil Co. Index Printed in the U.S.A.
  • Page 121 ALTERATION OR REPAIR BY OTHERS IN SUCH A MANNER AS IN HEIL’S SOLE JUDGMENT AFFECTS THE PRODUCT OPERATION OR INTEGRITY SHALL VOID THE WARRANTY. Heil retains the right to modify its factory warranty program at any time. The warranty in place at the time of your respective purchase applies.
  • Page 122 Custom er Care: 866-ASK-HEIL (866-275-4345) The Heil Co. 4301 Gault Avenue North Fort Payne, AL 35967-9984 Parts Central: 800-528-5308 Technical Service: 866-310-4345 TechSupport@DoverESG.com...

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