ReliOn PLATINUM Manual

Also See for PLATINUM:

User manual (43 pages)

Table of Contents

Contents

1 WARNING
2 Meter Overview
3 Set the Time and Date
4 Perform a Blood Glucose Test
5 Connect the ReliOn Platinum meter to the mySugr app
6 Error Messages
7 Customer Service
8 Documents / Resources
- 8.1 References
- 8.2 Download manual

ReliOn PLATINUM Manual

WARNING

Keep new and used batteries away from children. See the User's Manual for additional information.

This Quick Start Guide does not replace the User's Manual for your ReliOn Platinum blood glucose meter. The User's Manual contains important cleaning and disinfecting procedures and additional information.
The meter is for single patient use. Do not share it with anyone, including other family members! Do not use on multiple patients!
All parts of the kit are considered biohazardous and can potentially transmit infectious diseases from bloodborne pathogens, even after you have performed cleaning and disinfecting.
If you drop the meter or drop the meter with a test strip inserted, the meter and/ or test strip could be damaged. Discard the test strip and perform a control test with control solution and a new, unused test strip to ensure the meter and test strips are both working properly. Then repeat the blood glucose test with a new test strip.
When performing a blood glucose test, remove your finger from the test strip after the test strip is dosed and the flashing hourglass symbol appears on the meter. Failure to move your finger away from the test strip during measurement could give inaccurate results.

NOTE

Always have a spare set of batteries.
Battery life may vary due to factors such as temperature and battery manufacturer.

Meter Overview

Up Button and Down Button
Display
Target Range Indicator
Micro USB Port
Test Strip Ejector
Battery Door
Test Strip Slot

Set the Time and Date

The meter prompts you to set the time and date the first time you turn it on. Set-up appears on the display with the hour flashing.
Press or to increase or decrease the hour.
Press and hold to set the hour and move to the next field. Repeat steps 1 and 2 to adjust each field. After setting the year, press and hold until the flashing test strip symbol appears to save your settings.

Perform a Blood Glucose Test

Wash and dry your hands thoroughly before and after you perform a blood glucose test.
Check the Use By date on the test strip container. Do not use test strips past the Use By date.
Remove a test strip from the test strip container. Close the cap tightly.
Insert the metallic end of the test strip into the meter.

The meter turns on. A flashing drop symbol appears.
Obtain a blood drop using a lancing device. Press the lancing device firmly against the side of your fingertip to prick your finger.
Touch the yellow edge of the test strip to the blood drop. Do not put blood on top of the test strip.
Remove your finger from the test strip when the flashing appears. Failure to move your finger away from the test strip could give inaccurate test results.

The test result appears on the display in less than 4 seconds.
Your test result appears with an arrow. This arrow shows if your test result falls above, within, or below the target range.

* The target range is represented by the green region of the target range indicator. The arrow will flash if your test result falls above or below this range.
*See the User's Manual for more information on the target range.

Connect the ReliOn Platinum meter to the mySugr app

Using your smartphone, scan the QR code

to download the mySugr app

from the App Store or Google Play and create your mySugr account.
Turn on Bluetooth® on your smartphone (if it's not on already).
Open the mySugr app, and select Connections on the menu. Select ReliOn Platinum, and then Connect now. Follow the step-by-step directions for pairing.
After your meter is successfully connected to the mySugr app, data from your device is imported automatically. Now you can easily keep your diabetes data under control!

Error Messages

warning Note
Always follow your healthcare professional's instructions. For example, if your healthcare professional has advised you to immediately treat a low blood glucose result (such as by eating something), do that first.
The error code and Err will alternate on the display for all coded error messages (E-1 through E 14).

If any of the error messages below appear on the display at any time, refer immediately to the Error Messages section in the chapter Meter Maintenance and Troubleshooting of the User's Manual.

Error Code	Description
E-1	The test strip may be damaged, not properly inserted, or was previously used. Remove and reinsert the test strip or replace it if damaged or previously used.
E-3	A meter or test strip error has occurred. This error message could appear if the cap on the test strip container was not closed tightly. The test strips may have been damaged due to improper storage or handling. Never make therapy decisions based on an error message. Repeat the blood glucose test. If a second E-3 error message appears, perform a control test with the control solution and a new test strip. See the Performing a Control Test section in the chapter Control Tests of the User's Manual. If you continue to receive an E-3 error message, use an alternate method for testing your blood glucose, such as a back-up meter and test strip. If the alternate method gives an extremely high blood glucose result, or if an alternate method is not available, contact your healthcare professional immediately. In rare cases, an E-3 error message may indicate that your blood glucose is extremely high and above the system's measuring range. See the Unusual Blood Glucose Results section in the chapter Blood Glucose Tests of the User's Manual for other possible causes of the error message.
E-4	Not enough blood or control solution was drawn into the test strip for measurement or was applied after the test had started. Discard the test strip and repeat the blood glucose or control test.
E-6	Blood or control solution was applied to the test strip before the flashing drop symbol appeared on the display. Discard the test strip and repeat the blood glucose or control test.
E-7	An electronic error occurred. Remove the batteries, press and hold either meter button for at least 2 seconds, and reinsert the batteries. Perform a blood glucose or control test.
E-8	The temperature is above or below the proper range for the system. Refer to the test strip package insert for system operating conditions. Move to an area with the appropriate conditions and repeat the blood glucose or control test. Do not artificially heat or cool the meter.
E-9	The batteries may be out of power. Turn the meter back on. If you are in a cold environment, move to a location with a more moderate temperature and retest. If the message continues to appear after several attempts, replace the batteries. If the message reappears after the batteries have been replaced, remove the batteries, press and hold either meter button for at least 2 seconds, then reinsert the batteries.
E 10	The time and date setting may be incorrect. A flashing wireless symbol appears while the meter attempts to synchronize the time and date with the paired device. When the wireless symbol no longer appears, press the Up button to turn the meter off. Press the Up button a second time until the flashing test strip symbol appears. If time and date sync was not successful the meter prompts you to set them the next time you turn it on. See the Setting the Time and Date section in the chapter Your New System of the User's Manual.
E 11	The test strip may be damaged. Repeat the blood glucose or control test with a new test strip.
E 12	Your blood sample may contain a high level of ascorbate. Contact your healthcare professional.
E 13	Fluid or foreign material may be present in the test strip slot. Remove and reinsert the test strip or repeat the blood glucose or control test with a new test strip. If the error persists, contact Customer Service at 1-800-819-1097.
E 14	An electronic error has occurred. Contact Customer Service at 1-800-819-1097.